s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

the pool was always pack and parking was bad i also thought they should have provided free breakfast

laundry room was small and congested

plus the late check out was wonderful

the omlet bar and complementary reception both exceeded my expectations

wifi was a bit slow

the breakfast buffet was perfect

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

the swimming pool

need shuttle to airport

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

parking was hard some times but that's no fault to the hotel

the pool water was too could

onsite laundry facilities at a reasonable price

laundry facilities on site

laundry facilities on premises

clean. full kitchen. very professional staff.

large comfortable room with fully supplied kitchen, large living space, complete apartment

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

it would be nice to have the laundry room on every floor.

laundry units in the third floor, pretty good size

great breakfast, it was very clean, the pool and jacuzzi!

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

beds were comfortable. pool area was nice and clean

inconvenient parking

parking too was an issue

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

we never had the breakfast we paid for in the reservation

patio to courtyard, pool, comfy.

breakfast is a starbucks cafe within the hotel. it s ok but not great.

the swimming pool was nice and clean

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms

large dirty laundry basket next to front desk all day

wifi connection

there was not adequate parking.

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

gym was abit lacking, solution was free pass to a gym.

location: plenty of free parking

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

i loved having the kitchen for dinner and meal prep

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

property was clean, breakfast was great, staff was friendly!!

the breakfast was very good with a lot of options.

shuttle , staff

clean, updated, shuttle to ravinia, shuttle driver very helpful

i was charged for wifi and it didn t work

no microwave on the room, parking full

paid wifi access to the pool

dirty laundry was left outside my door for over 4 hours after my room was cleaned

great pool area with sauna and hot tub

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

is not answering the all whenever i dialed them for room service or front desk or house keeping

with bar and restaurant right there you aren&#

valet parking would have been appreciated when i had to walk through the rain from the parking area

free wifi wasn't great and i think you should have good free wifi in a hotel of this nature especially

no valet parking, no bus boy to help with the luggage

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

breakfast, room and love that there was a starbucks on site!!

the property had complimentary laundry room, gym and pool

you can do laundry for free.

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

nice laundry with no charge to use machines

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

dirty laundry carts left sitting in the hallways indefinitely

the free breakfast was delicious

poor shower pressure - no whirlpool - it was listed as an amenity - tons of kids (soccer teams) playing ding

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

breakfast was fine and the pool serviceable.

the room service was friendly and quick and the food was good

pet friendly with good areas to walk pets

small gym facility

lack of any kind of complimentary breakfast. even a danish would have been nice

free laundry room, pool, gym, breakfast, and some

washers and driers were free except for laundry soap and drier sheets

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

the breakfast, laundry facilities, and staff are amazing.

gym and laundry are

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast in the hotel

big clean venue, good breakfast, free parking and just a short drive either by freeway or back roads to o hare

beautiful room with awesome view of the golf course! loved everything of the glen club

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

boutique hotel at an awesome golf course

really well done. great facilities. very good golf course. first class

view of the parking lot, no couch and tiny desk

even after i provided the laundry list of issues endured during our stay

there is plenty of free parking

the pool was not working properly. carpet was worn and needed cleaning.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

old and musty. very dark parking lot.

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

the room was clean, the shower was awesome, parking was easy, and it felt safe there

parking easy

wifi was not always available

the hotel had a nice heated pool for my kids

parking. checkin.atrium

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

over fifteen people multiple kids under 16 unattended

spacious rooms. pet friendly. a starbucks in the hotel. a heated pool.

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

the kitchen sink bar was really low, maybe you are making all rooms wheel chair accessible

room service a little difficult, had a tag to do it later on my door, but they never did even later

my kids say it all “this is a really nice hotel

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the food, coffee bar and cocktails were all exceptional

i loved the pool and hot tub. it was very clean.

business hours of bar and restaurant.

food and bar available

overpriced breakfast, small pool

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

money very good breakfast and very good service during the breakfast, very comfortable rooms, kitchen very well

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

kitchen in room

pool was well cared for

breakfast was great

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

location was good. i did not eat breakfast

kids running up and down hallway

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

parking lot in front is always full. but i can go through the back so not a big problem.

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

that the sink as alittle to high for my kids to reach.

the room, the swimming pool, the workout room and the laundry area

loud gatherings in parking lot

the kids could only swim for an hour because their eyes were burning so

liked that the gym was open so i could use the treadmill

breakfast not include in already heafty price.

helpful staff, great breakfast, near walking trail

very good breakfast and very comfortable beds

hot breakfast items due to covid but covid restrictions are over

small pool

great parking spots

even if you choose non smoking room, there is smoke smell in the corridor :(

had asked for non smoking room

smoking rooms and 1st floor

i booked the non-smoking room however it smelled like smoke

and smoking

breakfast area plenty of room

good choices at breakfast. very clean. great setup for traveling with kids.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

friendly helpful staff. clean. location was ideal for our purposes. kitchen was well equipe.

pool and yhe fact that breakfast was included.

breakfast, big family suite of two rooms, big beds, room amenities were great (kitchen), friendly

queen suite was extremely roomy with a full kitchen

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

there were 15 kids in the pool all weekend, so we didn't have any chances to get a relaxing

the pool was fun for the kids

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

to hard, kids or someone running or stomping in room above us and in hallway

wifi kept cutting in and out, making it a little difficult to work when i needed to

no laundry room

the cookies. the cleanliness. location. pool.

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

you are not pet friendly

room service closes to early on weekdays.

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i thought the gym was great. the breakfast area was clean and well stock.

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my

breakfast offerings were nice, parking was free and available, room was nice and as expected

guest laundry

didn t get room service even when i asked for it.

the bar closes a little early!

the services including gym, indoor pool and ballroom.

room service (in terms of quality) was definitely lacking

shower is amazing, delicious breakfast and got a early check in!

the breakfast was delicious

breakfast was so huge and good

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

best breakfast buffet. great location. clean.

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the room they gave us was across the laundry room and getting super loud at 6am

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

limited parking

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

breakfast, (important for us) free wifi, (also important, to stay in touch with our grandchildren) clean, quiet

sheets smelled strongly of scented laundry soap

room service

breakfast, parking, wifi, overall cleanliness was fine.

breakfast was delicious...clean. staff was friendly and helpful.

wifi works, bed very comfy

the shuttle to the airport was very reliable and came to and from frequently

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

breakfast and bar were closed. some of the towels looked like make-up was left on them.

the staff were very accommodating. my 2 year old loved the pool.

large room size and free parking.

the door leading from the parking lot to the hallway was supposed to be locked, but never was

was there no free wifi

parking fee was a surprise but i understand why

by parking fee in an area where parking is not a premium

i liked that there was some food right next door in case the kids were

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

room service

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

location was convenient and the parking was awesome

their website said restaurant in the facility and laundry service, there was none

gonna be charged $35 for early check in

early check in. late check out for active duty.

having to wake up and go to breakfast before 9. but its ok

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

i ordered room service a couple of times

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler

free shuttle runs every half an hour (during the day)

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

the hotel, very comfy, pool was not as big as expected

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

clean. lobby bar was nice.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

maybe like a drink coupon for the bar

kitchen closed early

drinks in the lobby bar were very expensive

spacious room/suite that was nice and clean. ample free parking available.

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

pool is cold !!!

the pool was not open to enjoy and neither were the computers.

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

full kitchen large rooms

breakfast options could have been better

good price and excellent room with a full kitchen

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

hotel has a bar and fire-pits, lap pool and everything is spotless

pool kind of small. would have liked a hot tub

the room was a decent price and there was ample parking around the sides and back of the property

just the parking spots are to tight

privacy with the barn style bathroom doors in the room

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

couldn't login to the wifi

great stay and great breakfast. great staff as well

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast and location

no additional linen and it takes 2 hrs for room service

paying for each individual pet.

very nice breakfast!

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

cleanliness...breakfast...shuttle service

i love the staff so friendly and just helpful and breakfast is a plus

shuttle driver was rude

no laundry facilities on property. no restaurant.

there is no coine laundry

pet peeve: ironing boards without pads

the wifi could do better for videocalls.

free shuttle to airport, use of gym, excellent wifi, huge room

no laundry .tv service is slow.

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

please also be reminded there is no laundry in the hotel

lovely bar and facilities

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

i didn t like the hotel i found big in room. said it was a kitchen they lied

pool area was so slippery that my kids each fell multiple times walking through

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

was great, bed comfortable, pool amazing, 3 minute walk to the casino

bad smell in the gym

staff was excellent! next to the casino, walking distance.

we loved the quality of the stay and the shuttle to o'hare

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

advertized public laundry but only starbridge customers could use their keys to unlock door

the , for this hotel, in the amenity, there is the laundry service

i liked the guests laundry which helped out during our stay

staff were friendly, room clean , beds comfortable as guest laundry

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

no laundry

our room didn t have a laundry bag.

that we don t like but maybe to improve the heater in the pool, in the website says all year round so we expect

indoor pool is a plus and close to airport even better

the pool and the room was very cold

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

like someone was doing laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

the musty smell others complain about is just the laundry facility in the hotel

facilities laundry room was out order

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

especially with kids

to the airport and they have room service and shuttle services

the staff at the bar was fantastic

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

smelled bad like a pet, carpets stained with urine and other unknown stains, booked for a family who had two

there is a gym! it s near to the airport.

no laundry

location, customer service, amenities, courteous and prompt shuttle service

worth the money friendly staff excellent food had local bars close within walking distance and a casino across

everything especially the friendly helpful restaurant staff...and the shuttle!

no pool small gym

the laundry facility and the non working hot tub

the bar/breakfast area they are temporarily hosting was well designed and thought out

nice gym

the street entrance and parking lot needs resurfacing

and that the kitchen is closed on friday and saturday

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

staff was super friendly, the complimentary breakfast was superb, and the hotel was in top notch condition

and starbucks is right across the parking lot even better

no microwave in the room. no laundry facility .

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

kids would have liked a game room, but parents saved money & kids had their tablets to play games

i dont eat eggs but the kids love them they wanted more...

the pool was closed was a bummer for the kids. but the stay was still great for them.

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

it is like swimming in the laundry room

needs a quarter machine or have laundry that takes debt

the front desk did not have change for laundry at any time

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

parking a little far, bottled water is expensive

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

were filled with children and the moms swarmed the bar so we couldn t even enjoy that once the kids were

parking seems distant