location of the hotel with a surrounding greenery and golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

boutique hotel at an awesome golf course

situated on a golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

free onsite laundry is a huge bonus

the property had complimentary laundry room, gym and pool

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

bedding, parking, gym, breakfast

the gym was closed

over fifteen people multiple kids under 16 unattended

easy to get to. free parking. large room.

spacious area. comfortable beds. lots of free parking space.

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

the hotel had a nice heated pool for my kids

the pool was gross and the staff did not check in on it

pet friendly with good areas to walk pets

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the room service was friendly and quick and the food was good

breakfast was fine

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

but paid $77 for one night x 5, but had to pay for wifi too

pet friendly and lots 9f green space for walks

asked for late check out and was denied

even after i provided the laundry list of issues endured during our stay

there is a pool but we missed the hours it was open

nice pool, really good hotel

there is plenty of free parking

the pool was not working properly. carpet was worn and needed cleaning.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

the pool and hot tub

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

with bar and restaurant right there you aren&#

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

front parking and reception area.

parking

the staff was very pleasant and you couldn't ask for a better breakfast

free parking

very clean, nice rooms for the money. has shuttle to ravinia festival

you have to request room service and they said to make an appointment with the front desk

lovely, comfortable rooms and free shuttle to ravinia.

clean, great staff, helpful and shuttle to ravinia

clean, updated, shuttle to ravinia, shuttle driver very helpful

hotel has self-service laundry facilities

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

comfy couch. great size of a room. lots of parking. quiet.

laundry room was small and congested

the omlet bar and complementary reception both exceeded my expectations

needs to be more light on the parking lot at night because it s so dark, and a few vacant buildings are around

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their

pool temperature was warm

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

the pool was closed but it was so hot out. whyyyyy?

breakfast is great.

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle,

breakfast was not included the front desk people and maid were excellent

breakfast should be open buffet

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

the pool was very quite dirty

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

in law and my son,from the moment they arrived they loved customer service they even got a suite,breakfast,dinner

great staff! very accommodating. clean. wonderful breakfast. nice pool.

one improvement, add a hot tub to pool area

parking lot is small.

parking is no hassle at all, ample amount of free space

pool was clean, large and quiet

the pool was fun for the kids

the cleanliness of the hotel, the pool and pool area they even had pool toys for the

breakfast was ok but not great,

the breakfast was varied and well presented

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

breakfast was excellent quality and selection location was very private and serene

switched to the room near elevator because of small kids

large pool, business area available, and good size workout room with a large tv

free continental breakfast as well

breakfast great

great breakfast

not like that there wasn't at least a continental breakfast and that the pool area was closed and it was 80

location was close from my event, nice wide parking, room was big enough and clean

parking was near the doors and free

shuttle was only available 430pm to 9pm and 830am to 12noon

the hotel has a bar and restaurant on sight

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

beautiful indoor pool but it was closed due to covid-19

my son loved the breakfast

guest laundry

this hotel , staff very friendly , great location , bed very comfortable, love the gym , free coffee , free

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool (great

staff friendliness,free parking, cleanliness,accesibility

customer service at night, no room service and the hall way was dirty all day.

room service did not even come around during our 5 night stay until we specifically asked the front

i had to walk quite a bit from parking spot but happy parking was free.

there were no kids in it the two days i was there which is odd

beds were comfortable. pool area was nice and clean

very comfortable and spacious room. superb pool

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

breakfast had all the essentials and the room had everything i needed to work (large desk, fast wifi, good a/c

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

convenient location with dining options nearby and an airport shuttle.

waitress at the bar was super rude and loud to my husband

the check-in process took longer than expected. the shuttle was not very comfortable.

the gym was also better than most hotel gyms

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

the shuttle service to the airport was very convenient

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

no kids

we liked the location and the shuttle driver was super helpful

service and shuttle service

no hot tub and pool could be a little cleaner...the water was cloudy.

the bar and restaurant was closed. there was a big floating in the hot tub

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

for the price of the room breakfast should have been included and no restrooms close to the pool

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

wifi

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

pet friendly facility

there is no coine laundry

no laundry facilities on property. no restaurant.

need more options in breakfast

garden / pet walking area is a nice sheltered area for an evening stroll

about everything - great room, super free breakfast - awesome staff, reliable wifi, and really nice exercise

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

needs a quarter machine or have laundry that takes debt

the front desk did not have change for laundry at any time

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

no laundry

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

and the room service staff was very nice

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

laundry

i liked the guests laundry which helped out during our stay

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

staybridge guest had access too the laundry and breakfast

the , for this hotel, in the amenity, there is the laundry service

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

no laundry

our room didn t have a laundry bag.

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

pool water was freezing.

kids sleeping on the sofa didn’t get any duvet only blanket :(

clean towels housekeeping had no time to do laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

the musty smell others complain about is just the laundry facility in the hotel

laundry area looks like a dark dungeon, no lighting

like someone was doing laundry

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

and lobby was very beautiful design and i liked it ud83dudc4dud83cudffc i also enjoyed the gym and it was clean

are nice, enjoyed the split between the room and living area, so there was space for the kids

great service, great rooms, great gym

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

pet friendly

i am a single mom with 2 kids and needed some help with my luggage

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

booked for my two college kids who travelled in europe for a month

so nice after a long flight from europe with three kids

the location was great due to an early morning airport departure and the shuttle was regular and

the staff the cleanliness the pool the hot tub and super comfy beds

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

large room size and free parking.

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

they had a room availble and close to the hotel with a free shuttle and bar and resturant that was open pass 9

we took the kids there for their birthday and to swim and learned after checking in

no breakfast provided

used the bar and lobby area, both wonderful

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were

the room service food was great! and the bed and shower were comfy

room service was great and food was even better.

the bar area and the starbucks and the rooms cleanliness

the hot tub ! pool for the kids .

very close to airport and offered very comfortable bed, a bar and restaurant.

everything and comfortable, good spots to eat walking distance plenty of parking, good rate initially then

all basic facilities there, parking, coffee almost all day, very good food options just by in walking distance

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

the price. the pool and the kids loved bteakfast.

i had both kids so i appreciated the early check in as well

microwave not very clean. nor the laundry

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

cannot connect to wifi in our room, and occasionally disconnected elsewhere like lobby.

no room service during our stay no proper response or action on requests

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

delicious meal in their restaurant, nice bar and friendly

the pool area was great kids loved it !

again, could have gone down to the bar, but just figured the coffee machine should be good enough to heat water

airport shuttle was good.

i was right across from the laundry area room 339 it was a bit loud.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to

amazing breakfast, easy parking , clean room

room service entered my room at 9am on friday morning and woke me up, then came back an hour later

large dirty laundry basket next to front desk all day

parking lot seemed a little small, but it was a busy night..

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen),

the wifi was slow.

quite, clean, breakfast was good, pool was nice

laundry basket full of towels still over flowing and all over the floor

also, room service for dinner never came up and room service for breakfast took over an hour

the heated pool

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

spacious indoor pool and hot tub/spa

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

paid $25 more for this hotel because it was supposed to be a casino hotel

the coffee bar was open late to grab water and hot tea (and snacks if needed)

shuttle to airport. food in restaurant was yummy.

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

and my favorite: they advertise as pet friendly on booking

services were very accommodating (and patient: my daughter called and bugged them for the wifi password three

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

room service was fast and food was delicious!

too bad the pool was out of service

i expected more of the gyms but they were fine overall

to blue line, free shuttle to/from airport

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

web page advertised a gym and a complimentary breakfast

the parking is free and it was a bed to sleep in

the evening menu was quite limited and it was impossible to get room service from the room telephone

pool/covid. noticed alot of people not obeying 45 minutes.

the rooms were very nice and the breakfast

the breakfast, pool, and gym

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn t

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

check in very knowledgeable very clean excellent room for price punctual shuttle

and there are shuttles in the area to take u where ever u want to go

our kids always love your freshly-baked signature soft cookies

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

rooms were spacious, served by multiple elevators, so no waiting, swimming pool/gym was a bonus, the hotel was

close to the airport and pet friendly.

hair in my food when i ordered room service.

was very helpful that we were allowed to take out our breakfast

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

breakfast was excellent with lots of options

i couldn't connect hotel's wifi.

shower is amazing, delicious breakfast and got a early check in!

the bathroom had a step in bath and no bar for the (very low) toilet

the pool and hot tub were small, but there was only ever one other person/family in there when we were

love the wifi service

hidden costs: parking, breakfast, higher-speed wifi

of drinks in the bar seemed a little high

the only little thing is the hours (9:00 pm is closed ) for the laundry

the room they gave us was across the laundry room and getting super loud at 6am

we were near the laundry room which we had to close the door since it was so dirty

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

limited parking

there was a charge for wifi

4 star hotel tht doesn't have fred wifi or breakfast c'mon

just finding the entrance to the room on the back side for parking, was a challenge

location near chicago, connected to a golf course, friendly staff!

toilet not flushing, shelves are broken, dirty bathrooms that smell, all the drawers in the kitchen were broken

should have been warned that there would be a charge for parking

swimming pool and breakfast

the pool was great just surprised there wasn t a hot tub.

quite very clean and relaxing in the pool

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

on the second night kids were running around knocking on room doors until 2a

great freshly made in front of you omelette for breakfast

easy parking

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks

room was big, bed is comfy, water heater, wifi. spacious window view.

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

went with kids; ugh

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

parking is also ample, and if you don't want to eat at the hotel, there are restaurant choices

free wifi was slow

gym, pool, location easy to get around

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

very nice gym

the pool was not open to enjoy and neither were the computers.

i even had a pet friendly room and at other hotels those are normally kind of grubby

the late check out idea was excellent

room service was late and food wasn t worth the price. creme brulee ugh ick

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as

24hour gym is

moved us up to 8th floor facing street, which we wanted, and the gym equipment was good.

no room service but the lobby was pretty.

no one tells you about breakfast

decent gym, good location

the parking was overpriced and the pet fee for one small dog for one day was $75.

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the day that i arrive there was a party there so the pool was not available.

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

they even had laundry facilities upstairs

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the breakfast selection. and the laundry machines were broken down.

need to install laundry vending machines in your laundry room

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit

for example we were unaware that there was laundry facilities in the hotel

laundry located in second floor accessible by payment which is ok but the washing machines and

free laundry

big room with a small kitchen. quiet neighborhood, train and subway (purple line goes to center

hotel outstanding facilities large room large quality well equipped gym

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

in-room amenities, friendly staff, comfortable pool, free guest laundry

gym and laundry are

it was nice that they had free washers for your laundry

free laundry room, pool, gym, breakfast, and some

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

was no laundry service and this was very inconvenient

laundry service said same day, but did not deliver as promised but still charged for service

take someone with you/don t let your kids go get ice alone

the room, the swimming pool, the workout room and the laundry area

liked that the gym was open so i could use the treadmill

were up on the second floor, and it seems alot of families with kids were on the first floor

breakfast was plentiful, but variety of proteins over multiple days would be a plus

location, parking, breakfast,