good location for my needs, free parking, guest laundry,indoor pool and workout room

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

the front desk did not have change for laundry at any time

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

it is like swimming in the laundry room

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

convient laundry area, gym and

they printed out little slips of paper to go with your keys that had things like the pool time, wifi password

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

bed, clean, friendly staff, close to airport, free shuttle to airport, restaurant and store

nice bar and late night food

said kids can eat free up to 12 year but they make us pay for my daughter which is 12

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

lacking - no mini fridge in room, limited selection of food from restaurant and room service

the pool of course

there were some roaches in the pool area

laundry basket full of towels still over flowing and all over the floor

my kids loves the pool at night while the movie was playing my daughter relaxed in the hot tub and

my kids really enjoy being there i will go back and visit love the place

location was perfect for our business needs. gym also good.

clean room, hard ice, prompt room service

laundry room and gym are good

onsite laundry room

wish they had laundry in the building

the location was perfect near rivers casino

the shuttle to the hotel to the shuttle back to the airport was a great experience

no laundry

no room service. the shuttle to the airport dont run 24/7

no pool small gym

for horrible rooms with stiff beds, no room service even though the room phone says there is room service

the restaurant and bar was closed.

the wifi never worked at all

easy airport access with free shuttle.

bad smell in the gym

there were additional charges like parking, bar tax and others

it's fairly close to the airport and they offer a free shuttle to the airport.9

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

so nice after a long flight from europe with three kids

everything except the breakfast. fruits seemed as if they were canned rather than fresh.

my kids said rosemont is nice but joe makes it great

no breakfast provided

breakfast expensive

the breakfast

my experience overall was fantastic. spacious, clean room and great amenities (pool, gym, etc.).

no one came to get it and we did not realize this until the next am, too late to order room service and we did

great for kids though

also, i never received room service or towels

the gym facilities were really good 2

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

location laundry service printer services

great location to the concert we were attending. clean. nice free breakfast

shuttle to o'hare was timely and professional

the lobby is very spacious with room for the kids to run.

first night didn’t get any sleep kids running arnd

i was a little surprised how expensive the breakfast buffet was.

i could not keep doing that when traveling with a pet, a wheelchair bound family member, and luggage

breakfast was terrific

we had no microwave or refrigerator in our room and the pool was down due to maintenance

there was a pool and gym but we didn t use them

too bad the pool was out of service

the pool was closed until further notice for maintenance but that s not a big deal

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

the evening menu was quite limited and it was impossible to get room service from the room telephone

decent restaurant, great location, relaxed covid restrictions, early check in

many kids in swimming pool

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

gym was inadequate, starbucks coffee was sub par and overpriced

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

was absolutely no bar fridge items for me to eat and also no real coffee

our kids always love your freshly-baked signature soft cookies

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

went to the pool both days

pool was closed.

pool was closed for maintenance and we have 2 kids

the breakfast was exceptional

the pool was fun for the kids

gym small

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

from the front desk staff to the house keeping, to the kitchen

guest laundry

gym

staff friendliness,free parking, cleanliness,accesibility

no room service, no complementary breakfast

plenty of free parking

it doesn t have a laundry facility to wash clothes

they were even able to get us clean laundry with their dry cleaning service on christmas eve

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

free shuttle bus to the

one of the best meals i've ever had, and it was even via room service

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

operated laundry

a two queen bed and upon arrival was told they didn t have that available for me and my three kids

location and the bar restaurant. room was very nice.

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

the usual credit card info exchange, informed me of the hours of operation for the restaurant and bar and

i loved everything and the gym was great

the staff at the bar was fantastic

nice little gym and pool

gym

nice little gym and indoor pool

could have a few spirits for sale for late travelers to purchase after the bar closes.

pool not heated

no laundry facilities on property. no restaurant.

there is no coine laundry

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

love the breakfast,location view,indoor pool and how clean it is.

24 hour shuttle service to the airport for the train was nice

no laundry

our room didn t have a laundry bag.

didn t have time to spend longer and use the pool

kids running around slamming the door

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

- friendly staff, pet friendly, breakfast available

bed and wifi was the only decent thing in that place

shuttle service ends at 10pm and breakfast starts serving at 6am

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

i liked the guests laundry which helped out during our stay

staff were friendly, room clean , beds comfortable as guest laundry

staybridge guest had access too the laundry and breakfast

the , for this hotel, in the amenity, there is the laundry service

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

the breakfast should be a little better but overall everything is great

would be nice if pool was open 24 hrs like the gym

staff, room size, wifi, dining monday thru wednesday, everything was perfect

parking was easy and we enjoy free breakfasts

parking spot was rather far from the door. could use more lighting outside.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

the bar area was nice

the 24 hour shuttle service to the airport.

great location and shuttle service was great

you feel you are in a laundry cleaning area

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

squeaky beds. old and dirty laundry room.

clean towels housekeeping had no time to do laundry

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

room service was late and food wasn t worth the price. creme brulee ugh ick

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond

stayed at the hyatt rosemont two nights prior which was drab and restaurant bar closed too early

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of

the shuttle service was on time

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

shuttle

the kitchen in our room was perfect for us. saved us a ton of money

cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

breakfast was wonderful, the bed was a dream

hotel was super clean we loved our stay and the pool was the kids

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

no change for the laundry room.

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

metimes we

golf course view

situated on a golf course

really well done. great facilities. very good golf course. first class

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

son had a blast playing golf for three days during spring break; staff went above & beyond

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

very loud. kids running around being disrespectful of property.

over fifteen people multiple kids under 16 unattended

parking. checkin.atrium

spacious area. comfortable beds. lots of free parking space.

website stated laundry services-none available

their website, it says that the gym is open 24hrs

only think that i was disappointed in was there was no free wifi for leisure guests

no room service menu for breakfast.

gym was decent, but again showing signs of wear (broken cupboard door on the towel bin), some

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

we will be staying here from now on rather than messing with a hotel shuttle

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

the reservations. the paid wifi

parking easy

paid wifi

also, laundry on the floor

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

and quiet, laundry machines easy to access and functionally good

the free breakfast in the morning

th a nkful for the laundry room

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

laundry broken, no bath tub

laundry out of order

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the parking lot access to the hotel does not have a sidewalk, need to walk with kids on the stry

breakfast was adequate but not the greatest

even after i provided the laundry list of issues endured during our stay

the pool was not working properly. carpet was worn and needed cleaning.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the pool was amazing and a great way to relax

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

crowded parking, self serve laundry not working,

rooms were next to the laundry room

was very clean and the shuttle service to the airport

on the website that their top amenities won't be available because or covid so no breakfast, no room service

you can do laundry for free.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

the property had complimentary laundry room, gym and pool

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

there was no breakfast.

bar was delicious and our young grandsons were most pleased with their breakfast choices

the pool was cold

breakfast was fine

swimming pool wasn t really big enough to get any exercise

the breakfast selection. and the laundry machines were broken down.

they even had laundry facilities upstairs

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

wifi worked

breakfast nor bar sue to covid-19, but the cleanliness was outstanding

friendly staff, bar in lobby and comfortable bed.

love the wifi service

so one of my kids had to sleep on the floor for 3 nights because they were out of double rooms

i couldn't swim in pool and go exercise at all cause of the cornavirus and the dining area was close to

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

very comfortable, good location, clean and great breakfast

the room looked brand new and had a full kitchen with an island and a living room area

wifi kept falling

location was great. did not have breakfast.

no room service

took some time for room service to handle several requests and since they do not clean rooms until late afternoon

the gym seemed really nice at first sight but it was missing some key things; gym/yoga mats, water

needs update: front has no place for luggage storage, no laundry room, entire place feels old

breakfast sched is too early. no swimming pool. wish you have one.

the free wifi and parking were great

the free wifi and parking were great

location close to the airport and restaurants, friendly staffs, secure free parking, free wifi, breakfast and

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

wifi sometimes not working no breakfast no airport shuttle

since it was being renovated, the pool was closed. but we knew that prior to booking

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

the staff were very accommodating. my 2 year old loved the pool.

room was dirty and kids were running around in the hallway

dirty laundry was left outside my door for over 4 hours after my room was cleaned

like the bed and room, they allowed me early check in

it has a swimming pool, exercise room and restaurant

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

parking

parking was very limited.

property was clean, breakfast was great, staff was friendly!!

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

parking lot was extremely icy - it seemed like it wasn't shoveled all winter

the fact that it was pet friendly but, it didn't appear to be overran by animals.

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

the room is so clean and big for a family. good wifi connection.

breakfast. clean bathroom. nice fitness center. coffee on demand.

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

wifi was on and off

wifi wasn t great

, a tiny round bar of soap and that was it

wifi is not excellent, so that's problematic

room rate than i was charged; window was left open when i arrived mosquitoes in room; unsecured wifi; free

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

00 for wifi

lovely, comfortable rooms and free shuttle to ravinia.

paid wifi access to the pool

location and ease of finding/parking was great

you are right by wrigley field and all the bars, shops, etc

we enjoyed the hotel bar at the end of the night

no room service

there was a coffee pot in the room; kitchen closes too early, we returned from a play at 10:30 and wanted a

bar area, across from wrigley and a short walk to a variety of restaurants

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend

restricted food/ bar opening hours and no room service

no room service 2

being a lager hotel/gym a map would be nice

we thoroughly enjoyed ourselves and used the gym, pool, tennis courts and did multiple classes

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

the website said room service, and breakfast, there was none

appointed room with small kitchen and fridge so breakfast could be taken without a short, but often rainy,

wifi signal in room

wifi is slow, not usable for online meetings. the interior is getting a bit old.

there is no guest laundry but the coach light coin laundromat is 10 minute walk on broadway

no tips on nothing no you can you the wifi code here / you have to check out at

early check in was appreciated

location next to the l was great with kids.

wifi was very poor

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

were really great and though we didnt' use it apparently you get a free pass to a really good gym nearby

wifi a bit spotty but can t complain

great staff. very good shower, wifi, bed

free wifi

the restaurant / bar in the hotel had great food, reasonably priced

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

seems to be renovation work going on and limited pool or fitness and no resturant

i also liked that parking was free