breakfast was very good and room was very clean.

breakfast was excellent with lots of options

breakfast was excellent as were the accommodations

gym made me a little disappointed

my kids found old french fries behind the end table.

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

laundry facility could use a little work

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

we were given our room cards, we specifically asked for wifi password, which we were given

great deal on long term parking as well

limited parking

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

went with kids; ugh

great location, close to o'hare, expressways & restaurants. great bar on premises.

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

parking full with cars with out handicap tags, parking on saturday was crazy

stupid parking charge for something

the swimming pool was amazing

great bar and restaurant

i liked that there was some food right next door in case the kids were

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

just the parking spots are to tight

we didn t use the pool but it looked very nice

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

free parking

the room was a decent price and there was ample parking around the sides and back of the property

accepted pets.

paying for each individual pet.

best thing about the hotel was the lagoon and the room service

very nice breakfast!

breakfast and location

gym, pool, location easy to get around

i have 2 kids with me, so total 4

the restaurant / bar in the hotel had great food, reasonably priced

spacious room/suite that was nice and clean. ample free parking available.

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean

i wish the pool was bigger

breakfast was great

breakfast was simple, our kids like waffle machine

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

no microwave in the room. no laundry facility .

the pool was really nice for kids

so called bar type of setting could use a major upgrade

a $75 pet fee, i would have like to see an actual pet relief area

breakfast gym facility access process

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

room size, location, the bar downstairs

pool

paid for the buffet breakfast for two and they didnt have it i was disappointed and looking forward to the

the laundry facility and the non working hot tub

good location and free parking.

everything was great other then being cold in the pool area

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

breakfast, very nice managers complimentary drinks and snacks

was no microwave in the room and the pool hours were kind of early

parking was a pain but there was a convention going on

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place

even though the executive club was closed they gave my 2 kids free breakfast

my kids enjoyed the pool and having kitchen in the room

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

my kids enjoyed the pool and having kitchen in the room

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area

the pool and the hot breakfast were both great

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

the pool was a bit cold. i was not able to enjoy the pool because of that.

the location is safe and parking is free

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut

the breakfast is great, such variety for all types of

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

they had issues with the wifi for about two days while we were there so it made working in the room a little

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

big room with fridge, clean, free wifi

the wifi is poor.

good breakfast, friendly staff, great location!

having access to laundry is good too

laundry was cheapest i have ever seen

laundry service

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool area was very cold. it cut our pool time drastically.

it was nice to have a bar and restaurant in the hotel

loud kids running the halls

i like the place i wish the pool is bigger and the gym as well. i'll come back again

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

the only ice machine was located on a lower floor in a laundry room

good location and good free breakfast.

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

great staff! great pool! comfortable room!

the pool and the gym

room service and pool area

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pet policy. carpets could be changed.

had like 4 younger kids playing hide and seek till 11:30

pool was a disappointment for my kids who were looking forward to swimming on vacation

the one downside was that decent wifi was only available at an additional cost, which i found to be outdated

laundry on site was very convenient

especially since i recently took my kids to disney, paid well over $3000

arranged for a late check out and the staff did not communicate that to each other

the appointment was needed for a pool or gym use

beds were awesome coffee available all day free parking updated decor.

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the price, the free parking, the great breakfast, the clean room

breakfast time was so fast and early wish it had a pool or hot tub

they also have a guest laundry where i could wash my clothes

we hoped to have a drink at the bar area but it was closed. not sure why.

was different and they were very accommodating because i really wanted an adjoining room for our kids and they

plenty of parking and many amenities available on

the hotel bar wasn't open on sunday night

our wifi did not work.

parking is good

no hot tub with the pool.

parking was a little tight on friday night.

easy access to room and pool

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

pool and jacuzzi also parking was very easy

lines and towels, comfortable bed, quality wifi signal; frig in room; coffee making in room; good bath

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

and there was also a restaurant & bar in the hotel

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

parking- it was a busy time and parking was really scarce

i love that my family was able to utilize the pool and the beds are so comfortable...

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast available for purchase and nice bar for evening night cap

it was very clean the breakfast was great

the pool area needs work too, my kids were swimming and i

parking

we reserved a room with a fireplace and when we arrived the rooms were sold out.

parking situation after a certain time couldnt find a place to park after we returned from dinner

front light over entrance and kitchen area in the room was shorting or flickering for some reason and was

parking was great and we did not have to pay

also the wifi was extremely difficult to log on to

smoking rooms and 1st floor

even if you choose non smoking room, there is smoke smell in the corridor :(

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

no refrigerator. no microwave. smoking.

the room, the swimming pool, the workout room and the laundry area

breakfast was plentiful, but variety of proteins over multiple days would be a plus

loud gatherings in parking lot

the pool water temperature was way too

breakfast was good, service was excellent

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

no guest laundry room

please also be reminded there is no laundry in the hotel

very clean, nice area, bar was nice & food was great

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

all the parking stalls are on the narrow side, still no excuse to damage someone else's vehicle and do -0-

there was no pool

the bed was king size and it smelled like fresh laundry

kitchen help did a good job

was nice hot tub was down and the water wouldn t work in the gym

the shuttle bus is perfect to help you explore a bit further

my kids liked swimming there

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i stayed 3 days they didn't provide at least one day room service

the continental breakfast was fabulous as well

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast needs to be changed. i have two kids and they like to eat different everyday.

we had a second floor room, it was quiet, and clean. the breakfast was nice.

breakfast was little repetitive but still great

wifi inthe room was useless

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the swimming was cold could have been warmer, plus ac was on in pool area,

great freshly made in front of you omelette for breakfast

room service a little difficult, had a tag to do it later on my door, but they never did even later

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and room were nice,also the bed was a dream

with bar and restaurant right there you aren&#

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

room service was the best

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

the wifi is super weak

even after i provided the laundry list of issues endured during our stay

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

nice pool, really good hotel

the only day that we received it was that we went to the front desk after going to the gym to make sure that

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

staff, great location, great pricing, and pet friendly

wifi was not free for costumers.

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the parking was free and the hotel was well located for access to the airport

was great - clean, comfortable, friendly staff and nice breakfast selection

well presented breakfast and the laundry facilities were great

there was clean and quiet room, and breakfast was so good

clean, pool, customer service

daily room service

pool, spa and gym were pretty good. walking distance to shopping mall.

free parking in a large lot adjacent to the building.

kids ran around during the night

however, the gentlemen at the bar was very helpful to take food and heat it

pro: great gym, great size room

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

my room was by the laundry room and i could hear it all evening.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

loved the bar at the hotel, liked the pool,liked room service option

everything except no hot tub but there is a pool.

disabled parking was close to room.

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it wasn t busy and we were able to swim with the kids each day

good location,clean,free parking and complimentary breakfast.

not enough breakfast option like more variety of meat

loved the fact that each guest gets their own pool time

the building itself is very nice the pool and exercise room

much better value than downtown and with free parking and windows that open we are able to get two rooms here

parking was some distance from the entrance, however, valet parking was available.

it is a welcoming place everyone is so nice. lots of parking available. good service.

beds were comfortable. pool area was nice and clean

i didn't get wifi . i think it was neglected by personnel

the pool needs to be heated

courtyard, fitness center, bed, balcony

the fitness room was perfect!

shuttle ran too late to catch our flight so we had to rent a car

sheets smelled strongly of scented laundry soap

pool

the pool was at the correct temperature and very clean

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

no wifi in room bathroom sink clogged

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

they had a gym but i will not be staying there again

the bar area was nice

room service via phone with restraint was a bad experience

small pool and mediocre breakfast

nice little gym and indoor pool

shuttle pick up in the night time can be a long wait.

excellent price, access to airport, and free shuttle

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

you also didn't up charge for wi-fi or breakfast

there's a kitchen!

comes with kitchen area

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

bed and wifi was the only decent thing in that place

shuttle service ends at 10pm and breakfast starts serving at 6am

the breakfast particularly the egg and sausage never had we had eggs this bad

there is no coine laundry

no laundry facilities on property. no restaurant.

comfortable room, nice breakfast and a decent little gym/swimming pool.

parking and pet rate too high!!!

air condition and strong wifi plus staff are friendly

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

breakfast was excellent quality and selection location was very private and serene

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

i liked the guests laundry which helped out during our stay

staybridge guest had access too the laundry and breakfast

the , for this hotel, in the amenity, there is the laundry service

staff were friendly, room clean , beds comfortable as guest laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

also, they have a laundry where i did my load and it just costed me $4

the shuttle service was very good and easy to use, laundry facilities are free to use

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

like someone was doing laundry

the musty smell others complain about is just the laundry facility in the hotel

clean towels housekeeping had no time to do laundry

our room didn t have a laundry bag.

no laundry

i wished breakfast could stay open till at least 9:30 am

the beds where comfortable. the kids enjoyed the pool

breakfast was over too early.

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

wifi

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

had missed a flight and had two families w kids

they will very accommodating and given me the late check out is well

the gym was great

that it had onsite laundry room

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

clean, quiet, nice gym

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

the ease of parking

friendly, upscale and loved the breakfast.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

the breakfast could have been kept hotter, other than that it was great.

beautiful courtyard good breakfast

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

it s right across from the ord airport - pet-friendly, too.

also a laundry room

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

) in room coffee, location & ease of parking

laundry room was small and congested

even the kids agreed it wasn't very good

the breakfast buffet was perfect

my other pet peevewas that there

plus the late check out was wonderful

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

really easy to navigate, it's walking distance from the casino

was no room service unless it was prearranged

beautiful room with awesome view of the golf course! loved everything of the glen club

situated on a golf course

really well done. great facilities. very good golf course. first class

the wifi was terribly slow

location of the hotel with a surrounding greenery and golf course

love the set up and that it was just a walk away from the casino

very bad beds hurt my kids and wife back and mine

for the price of the room breakfast should have been included and no restrooms close to the pool

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

easy airport access with free shuttle.

my husband enjoyed the fitness room

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

was taking forever to come up and down, room carpet smells bad, didn t get room service next day

small pool

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

parking and the cost of breakfast

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

there were kids there for a tournament who left trash it was cleaned up immediately

have liked a cheaper breakfast option for my kids

parking was hard some times but that's no fault to the hotel

parking was

no pool, tiny gym. staff not the friendliest

the pet cost of $25

room have everything that need for long staying. good free wifi. good breakfast. nice location.

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

parking was good as

nice breakfast and bar area

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

didn't offer room service saying it's due to covid

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were