the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

the pool is not open

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i like the free parking , great wifi, access to pool during the stay.

small pool and mediocre breakfast

was no towels for the pool 2/3 times we swam and the 3rd time there was 2 towels

clean. lobby bar was nice.

breakfast

wife and kids loved it

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

maybe like a drink coupon for the bar

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

room service

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

only small downside was that the pool was temporarily out of service, which was a bit disappointing

clean and comfortable room. shuttle to the airport.

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

wifi

the room, the price, and the included continental breakfast. the staff was also very friendly.

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

the free breakfast was better than at most hotels this size

i loved the free shuttle service back and forth to the airport

the breakfast was

no laundry facilities on property. no restaurant.

there is no coine laundry

garden / pet walking area is a nice sheltered area for an evening stroll

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

the pool and the gym were clean and the towels at those facilites were clean and new

also, they have a laundry where i did my load and it just costed me $4

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

staybridge guest had access too the laundry and breakfast

the , for this hotel, in the amenity, there is the laundry service

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staff were friendly, room clean , beds comfortable as guest laundry

i liked the guests laundry which helped out during our stay

no laundry

our room didn t have a laundry bag.

i liked the hot breakfast, there were quite a few options

indoor pool is a plus and close to airport even better

kids sleeping on the sofa didn t get any duvet only blanket :(

you feel you are in a laundry cleaning area

facilities laundry room was out order

like someone was doing laundry

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

the musty smell others complain about is just the laundry facility in the hotel

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

also being a marriot member it has perks with late check out

large comfortable room. great lively public spaces, good gym. friendly and helpful staff

and lobby was very beautiful design and i liked it ud83dudc4dud83cudffc i also enjoyed the gym and it was clean

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

bed and linens, very clean room, good shuttle service to and from airport

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

was no room service unless it was prearranged

we liked the location and the shuttle driver was super helpful

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

the bar and restaurant was closed. there was a big floating in the hot tub

bad smell in the gym

held bags since early check in wasn t available.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

no laundry

staff room service shittlr

it was quiet and had free working wifi.

for horrible rooms with stiff beds, no room service even though the room phone says there is room service

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

large room size and free parking.

since it was being renovated, the pool was closed. but we knew that prior to booking

room was dirty and kids were running around in the hallway

the shuttle to the airport was very reliable and came to and from frequently

my room was on the first floor and free parking

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

wifi was not so good, unstable sometimes

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast

john made sure that when we arrived after a long night of driving in a winter storm the shuttle drove us to

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

restaurant and bar nice

room service exceeded expectations in presentation, flavor and value

as im talking to front desk and she had two kids next to her, not sitting

clean, fast and friendly room service

wings from bar downstairs and was disappointed in the fact that specifically ordered wings with sauce on side

room service menu was minimal and room service was overpriced

the hot tub ! pool for the kids .

the gym facilities were really good 2

no room service

very close to airport and offered very comfortable bed, a bar and restaurant.

where was the peloton bike? did not see it in the gym.

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

laundry facility except some contractor picks up and drops back in 24 hours

friendly staff, prompt room service, clean room

pool was closed and no breakfast. the bar may have been a bit pricey.

liked the fact that there was a starbucks and the tavern to order food '' and drinks''from room service

also, the hotel airport shuttle was not available on the afternoon i left

they didn t have the room size i booked so some of my kids had to sleep on the floor

restaurant and bar have excellent staffing and service

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

early check in was possible

the website it states they have a little gym

the lobby is very spacious with room for the kids to run.

overall quality, staff, gym

2 king size bed but a get 2 queen size they don t have king size beds my family 2 adult 2 kids we have really

2 king size bed but a get 2 queen size they don’t have king size beds my family 2 adult 2 kids we have really

wifi wasn't good

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

the cost of parking. the heater in the pool was broken.

complimentary breakfast and custom omlet bar was great

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

gym is very small and weight lift is not possible

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the

our kids always love your freshly-baked signature soft cookies

cleanliness, friendly staff especially the bar staff!!

airport shuttle which brings you to the hotel from the airport

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

our stay included a breakfast buffet which was an added bonus for us

wifi was poor.

food and staff at caddy shack and visibility bar were great

shuttle

on the same page with communication of how to park or how it works at check in , and finally no wifi for my room

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

i was happy there was a gym, but the equipment was old and many items didn't work

had to pay $30 to park for one night. also had to pay for wifi.

the pool of course

fee for parking and unnecessary accidental, wifi

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

they were even able to get us clean laundry with their dry cleaning service on christmas eve

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

room service was awesome. king size bed super comfy.u. nhc cnn dc

laundry basket full of towels still over flowing and all over the floor

the location was close to the casino

hotel restaurant and bar open late. clean and friendly.

the hotel has a nice gym and a swimming pool, which was a great bonus

i loved the indoor pool and the starbucks on site.

t connect any of our devices to the wifi which is a bummer considering we packed a ps5 nintendo switch for

food was not great and no room service. would have liked more vending options.

spacious area. comfortable beds. lots of free parking space.

spacious rooms. pet friendly. a starbucks in the hotel. a heated pool.

easy to get to. free parking. large room.

microwave not very clean. nor the laundry

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

the kids loved it

kids loved using the pool and it was a great stop off for an early morning flight out of chicago o

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

lots of broken items (laundry was completely out of service for days, cracked light switch)

convenient free parking. friendly staff. great sleep.

buffet, convenient cta station across street - easy access to chicago, excellent restaurant and bar on premises

kids were very disappointed

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

kinds of entertainment devices which i used to watch netflix off my laptop along with the free wifi

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

pet friendly and lots 9f green space for walks

even after i provided the laundry list of issues endured during our stay

pool water was cold

the pool was not working properly. carpet was worn and needed cleaning.

easy parking and easy access to our room

parking was very close to entrance of our room

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

for the most part it was clean. good sized room for what we paid. parking was free

breakfast. clean bathroom. nice fitness center. coffee on demand.

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

the fact that it was pet friendly but, it didn't appear to be overran by animals.

pet policy on hotel website does not state $50 per dog, as do other hotel websites if hotel policy

large pool, business area available, and good size workout room with a large tv

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

good location for my needs, free parking, guest laundry,indoor pool and workout room

laundry room was out of order

pool is cold !!!

the hallways are a bit dated, and the wifi was spotty

drinks in the lobby bar were very expensive

the pool area was very clean and very safe expecially for younger children

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

website stated laundry services-none available

the pool also is very good if you are traveling with kids

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt

very clean, spacious, had an indoor pool, fast wifi and free parking

my son loved the indoor pool as well as the gym

very clean very friendly staff great breakfast great location highly recommend!

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

breakfast was excellent as were the accommodations

the side door didn't open with a key card. the gym equipment should be more updated.

the breakfast was delicious

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the room they gave us was across the laundry room and getting super loud at 6am

we were near the laundry room which we had to close the door since it was so dirty

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

internet and phone work. they told me to come to the lobby to get wifi

great deal on long term parking as well

clean, allows pets, location, big room

the kitchen is useful

also, laundry on the floor

and quiet, laundry machines easy to access and functionally good

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

it has laundry

you had to walk outside to get to the lobby and to breakfast

the swimming pool was amazing

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

the hotel was great! the pool was warm and the beds were perfect.

stupid parking charge for something

the pool was great just surprised there wasn t a hot tub.

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

breakfast was amazing, far exceeded our expectations, very clean atmosphere very welcoming, would

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

parking full with cars with out handicap tags, parking on saturday was crazy

it's fine but if you have little kids, it's a trek

location was convenient and the parking was awesome

breakfast no room service and i was having day surgery

dirty laundry was left outside my door for over 4 hours after my room was cleaned

well designed room, excellent, private, well maintained fitness/pool facilities.

it has a swimming pool, exercise room and restaurant

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

laundry out of order

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

th a nkful for the laundry room

laundry broken, no bath tub

crowded parking, self serve laundry not working,

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

the food downstairs qas amazing and i loved the bar very much. my stay there was very pleasant.

on the website that their top amenities won't be available because or covid so no breakfast, no room service

courtyard, fitness center, bed, balcony

the shuttle was not at the airport on the hour every hour as advertised

view of the parking lot

breakfast was good. airport shuttle was good.

the pool needs to be heated

situated on a golf course

golf course view

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

boutique hotel at an awesome golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

parking

free parking

wifi inthe room was useless

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

my room was by the laundry room and i could hear it all evening.

we got a king suite which gave us a walk out patio so while the kids played inside we were able to get away in

good parking and breakfast.

easy and free parking, pretty room and very clean. delicious cookies! friendly staff.

-welcome cookies at check-in -good gym

needs update: front has no place for luggage storage, no laundry room, entire place feels old

wifi worked well

the kids were disappointed about the pool

kids running back and forth all night not very. clean old hot tub jets didn t work

had a pool but could see through the ground floor window that the pool room is being used as storage and

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

the grill and free laundry

the property had complimentary laundry room, gym and pool

convenient, friendly staff, laundry facilities, gym, pool.

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

it was nice to have an indoor pool for the kids to enjoy

of the breakfast staff and kitchen definitely below the number of guests so quite often missing products and

our children loved the breakfast and the snack bar at this facility

no open bar or restaurant or room service.

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

the front desk did not have change for laundry at any time

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

the small breakfast and its limitation

breakfast was fine

there was no breakfast.

breakfast was fine and the pool serviceable.

small gym facility

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

location, private parking, exterior, interior.

we didn t use the pool but it looked very nice

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

no additional linen and it takes 2 hrs for room service

the parking lot is not in great condition.

accepted pets.

very convenient, very clean, stylishly furnished room and very good breakfast

noice (kids running in the hallway)

from the front desk staff to the house keeping, to the kitchen

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

breakfast was excellent

spacious kitchen function comfortable, free shuttle to the airport

room service and pool area

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

was a bit sad that room service wasn't available but the food itself was great down at the bar.

gym is nice with good equipment

plenty of parking

the room was very comfortable - great breakfast and gym.

kids slept on the fold out couch, no complaints

the suite and the pool

well presented breakfast and the laundry facilities were great

breakfast was well stocked

parking was least favorable experience during our stay, but located in busy area which houses an

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as

there were two excellent restaurants and a sports bar within walking distance was also a bonus

no microwave in the room. no laundry facility .

my grand kids loved the pool

wifi was terrible. only worked in hallways and lobby area

way the staff approached me about a pet fee that i was unaware of

the wifi connection is kind of weak but was able to use it

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

the shuttle drivers are great

however,the restraunt,pool and gym was closed

booking an appointment for the gym was easy

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

parking after 7pm. lot is full so you might have to walk a short way.

it was my second time staying and my kids first

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

breakfast was really nice

pool wasn't open yet...middle of june???

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

guest laundry

pool could have been a little more renovated/clean however it was fine i m just happy there was a

so many hotels in the area charge for parking, but free at doubletree north shore

we loved that the pool was indoor and outdoor.

we loved the hotel but wish the bar was open past 10.

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

close to kids attractionsrestaurants and shopping

free wifi is always a plus

breakfast