laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

pool hot tub and friendly staff.

they charge pet fee $100

the pool water was too could

parking was hard some times but that's no fault to the hotel

there were kids there for a tournament who left trash it was cleaned up immediately

no shuttle driver

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

parking lot is a long walk with bags. can't imagine what it's like in the winter.

the building itself is very nice the pool and exercise room

parking is a bit far in adjacent lots.

much better value than downtown and with free parking and windows that open we are able to get two rooms here

this is the first time i was at a hotel without a microwave or laundry room

s no microwave in the room and no laundry facilities

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

the wifi was included and was fast

laundry room was small and congested

wifi needs to get better.kept on disconnecting.

breakfast to order, the best coffee, evening reception, heated indoor pool.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their

wifi was a bit slow

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

this facility was secure and parking lot had good lighting

the price. the pool and the kids loved bteakfast.

friendly, upscale and loved the breakfast.

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

extremely clean and great breakfast and staff

bed was very comfortable. fireplace in the lobby was nice. neutrogena bath products were nice.

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

very clean, love the full kitchen..

the dryer was broken, so i couldn't do laundry before i left.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

large dirty laundry basket next to front desk all day

super friendly staff and the property was very accommodating to my pet needs.

on the weekend parking got crowded as many families were there for army/navy events - while there was a review

nice gym & pool

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice location, roomy parking, easy check in-out

front parking and reception area.

free parking

wifi inthe room was useless

you had to pay for breakfast

were across from the park and the kids loved that

there were many amenities including an indoor & outdoor pool, spa, and golf course.

the lake side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar

the spa was closed

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

friendl staff eco in. super clean and great breakfast.

breakfast is just basic. not a lot of variety

the person from breakfast eva is very kind and help and clean stuff

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

i went for a swim but felt the pool area was a bit outdated.

with bar and restaurant right there you aren&#

their is no microwave and room service doesn t come to the room and clean

the breakfast, laundry facilities, and staff are amazing.

gym and laundry are

washers and driers were free except for laundry soap and drier sheets

free laundry room, pool, gym, breakfast, and some

it was nice that they had free washers for your laundry

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

easy parking

pool was to small, it was to crowded

at the lobby if the coffee is freshly brewed, rooms looking to the courtyard area, very easy car parking

awkward to get out of the parking lot sometimes

clean and modern facility with a clean pool

breakfast , library for guests (great book on chicago architecture)

nor do they have a fitness room, yet gym next door

wifi did not work for the night we were there

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

really good breakfast, the restaurant in the parking lot has wonderful food.

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

even after i provided the laundry list of issues endured during our stay

the pool was amazing and a great way to relax

pool water was cold

environment, easy to reach airport, good parking place, easy to reach office

pool area clean and nice and warm

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

pet friendly and lots 9f green space for walks

staff, great location, great pricing, and pet friendly

location was good and free parking is available. there is also washing machine in the hotel.

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the property had complimentary laundry room, gym and pool

nice laundry with no charge to use machines

free laundry and pool and the exercise room, adds to the positive experience

the grill and free laundry

the so-called sun terrace does not really exist. restaurant and bar have very limited hours.

at 2 am and with kids in tow, that was pretty disappointing

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

we didn t have enough linens we have 2request them, +aremote control, the bathroom outside the pool by the

free parking in a large lot adjacent to the building.

breakfast and room and size of pool and the underground parking super safe

how clean it was and the pool

i wish the pool was bigger

great breakfast. great price.

breakfast was simple, our kids like waffle machine

great gym facilities and we used it quite a lot

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

there is car rental offices in the lobby of the hotel, and the parking was excellent

i was charged for wifi and it didn t work

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

the wifi was terribly slow

son had a blast playing golf for three days during spring break; staff went above & beyond

really well done. great facilities. very good golf course. first class

extremely nice guest house of a golf club, everything here is so clean and decent.

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

location is great, staff were very helpful, and shuttle is a big plus

small gym facility

the pool was very cold

pool had mildew/scum all along the bottom and was not swimmable

the room, the swimming pool, the workout room and the laundry area

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the

convenient location, overall nice room and furnishing. easy to stay with pet.

liked the to go breakfast snack bags in the morning

location and parking.

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

the price and it's pet friendly.

had asked for non smoking room

smoking rooms and 1st floor

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

ants on floor in pool area

the pool and workout rooms were very nice

everyone from reception to the kitchen to the maids

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

covid-19 restrictions meant that we had no amenities, room service or restaurant

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

indoor pool

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

my kids fell in love with the place as we entered the rooms

the food, coffee bar and cocktails were all exceptional

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

that it had a restaurant and bar on premises

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

gym was clean

that the sink as alittle to high for my kids to reach.

quick to replenish food at breakfast

location, comfort, cleanliness, and the gym.

were amazing at working with us for early check in

nice hotel , great breakfast , not like other hotels that still play the covid card

early check in!

no laundry room

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

from parking lot to the lobby to my

and bar aren't open

no fan in bathroom or microwave no room service

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

room was adequately appointed with fridge and microwave. tv was decent- and excellent wifi

as i was leaving the state police was in parking lot checking on all the fugitives and homeless people that we

sheets smelled strongly of scented laundry soap

breakfast, parking, wifi, overall cleanliness was fine.

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

staff are not friendly. indoor pool broken. so so breakfast option. drip sound in shower.

breakfast was very nice and offered a great variety

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it's located close to a parking area

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

no wifi signal in my room.

shower is amazing, delicious breakfast and got a early check in!

room was spacious and clean. good breakfast. kids liked the pancake maker.

breakfast was excellent as were the accommodations

gym made me a little disappointed

breakfast was very good and room was very clean.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

laundry facility could use a little work

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

we were given our room cards, we specifically asked for wifi password, which we were given

called for room service never got a response

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

internet and phone work. they told me to come to the lobby to get wifi

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

pool, starbucks in hotel, easy parking, friendly staff

quite very clean and relaxing in the pool

parking

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

the pool was very nice and clean

ice buckets, non-responsive, housekeeping, restaurant, not open during the day, and with no room service it

went with kids; ugh

good choices at breakfast. very clean. great setup for traveling with kids.

good choices at breakfast. very clean. great setup for traveling with kids.

great staff! very accommodating. clean. wonderful breakfast. nice pool.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

it has a nice kitchenette

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

the staff the cleanliness the pool the hot tub and super comfy beds

room was dirty and kids were running around in the hallway

no shuttle to airport o'hara

loved the heated pool

seems to be renovation work going on and limited pool or fitness and no resturant

the food we ate in the bar was very good and priced well.

didn't really like the parking lot but maybe there was some better parking that i didn't see.

pool was exceptionally clean

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do

location, private parking, exterior, interior.

privacy with the barn style bathroom doors in the room

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

conveniently located off the interstate. pet friendly

the pool was fun for the kids

the room was very comfortable. pool around and very clean

spacious kitchen function comfortable, free shuttle to the airport

the kids love this hotel

best thing about the hotel was the lagoon and the room service

paying for each individual pet.

meat was not really tasty, the rest of the breakfast was really good

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast and location

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

breakfast was decent

breakfast was the same as any other hotel that's reasonable priced

the laundry facility and the non working hot tub

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

that breakfast would last until 10:30 on memorial day, as it does on weekends, however, at 9:30, kitchen staff

great breakfast great customer service

wish they had a fan in the gym

need to expand your breakfast choices

free shuttle runs every half an hour (during the day)

had to leave too early to try breakfast

my partner and kids enjoyed the stay here

excellent price, access to airport, and free shuttle

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

it was a bit loud on the first floor next to the gym.

i was going to workout but the gym smelled like mildewed towels.

nice to have a restaurant and bar on site

no microwave in the room. no laundry facility .

i dont eat eggs but the kids love them they wanted more...

the pool was really nice for kids

so called bar type of setting could use a major upgrade

.staff very pleasant and friendly the breakfast was good rooms clean

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

laundry not accept credit or debit cards

the quiet room location, and the breakfast.

great hot breakfast

parking seems distant

even though the executive club was closed they gave my 2 kids free breakfast

food options at hotel and the bar and restaurants in the hotel are exceptionally great!

the kids loved the pool and hot tub

even though the executive club was closed they gave my 2 kids free breakfast

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

cleaning is topnotch they pay attention to every details in the room despite the fact that kids will always

the kitchen in our room was perfect for us. saved us a ton of money

really wish there were muffins or donuts for young kids

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

no guest laundry room

rooms were very clean. bed was super comfortable. bar was nice and food was good.

guest laundry

we loved that the pool was indoor and outdoor.

plenty of free parking

on show nights, the parking lot is a bit busy, but it is not noisy as a result

pool

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

alerting out of town travelers that if you don't stay 3 days there's no room service.

the parking is kinda confusing because there is construction going on

the shuttle drivers are great

one bedroom with the living room/kitchenette was perfect

exactly what i was looking for!! a nice kitchenette with bed in different area!

no sufficient information about parking lot. is the parking lot insise the hotel enough?

was perfect with the kids

my kids enjoyed the pool and having kitchen in the room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

pool and fitness room and a business center if you want it

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

shuttle driver was rude

it has a gym and an access to pool

pet friendly facility

their website said restaurant in the facility and laundry service, there was none

only 2 handicapped parking places

tv was not on all the time, they had to keep starting it because it was on wifi and not on a tv box

door i could smell it had been smoked in extensively, the drive to get in the property and the parking lot had

property was amazing. the beds were very comfortable and the breakfast was great!

there is no coine laundry

no laundry facilities on property. no restaurant.

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

they closed the bar early

pet peeve: ironing boards without pads

laundry

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

advertized public laundry but only starbridge customers could use their keys to unlock door

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

i liked the guests laundry which helped out during our stay

the , for this hotel, in the amenity, there is the laundry service

staybridge guest had access too the laundry and breakfast

onsite laundry room

laundry room and gym are good

wish they had laundry in the building

comfortable beds, the pool and jacuzzi

were charged a 66$ pet fee, which i find extremely high for a 5 pound chihuahua, we informed the hotel in advance

no laundry

our room didn t have a laundry bag.

which breakfast stayed open just a little later

there was no shower curtain. i was in a room with my 2 kids so by bathroom was very messy.

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

squeaky beds. old and dirty laundry room.

clean towels housekeeping had no time to do laundry

the musty smell others complain about is just the laundry facility in the hotel

shuttle service from the airport came back to pick me up

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

very bad beds hurt my kids and wife back and mine

we loved the quality of the stay and the shuttle to o'hare

love the set up and that it was just a walk away from the casino

no change for laundry room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

was perfect , the breakfast, the rooms were so spacious, kids love the pool and the staff was really

they had issues with the wifi for about two days while we were there so it made working in the room a little

free parking

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

also room service knocked on door too early 9 am to check if i was still

also being a marriot member it has perks with late check out