dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

heated pool was not heated.

this was great because the traffic going here, plus having to find parking was ridiculous

the amenities: indoor pool, exercise room, laundry room.

the pool and hot tub were very nice

parking

hottub was cool (guessing about 100 degrees - normal pools can be as hot as 105 - i would have liked it to be

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

easy to cook, doing laundry, gym and easy to acess everything with all they have

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

even the laundry room and gym were a pleasure to be around and not dirty as others have been

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

laundry soap dispenser was dirty

my boys thought the pool was small and not deep enough.

it was clean, nice space, great location, and decent breakfast

great parking spots

small pool

lots of space in the parking lot and the area around the hotel felt safe enough

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

poor breakfast choices. shut down at 9;00 on a saturday!

that it was well lite parking to keep my car safe.

as having a full kitchen

there also people just smoking weed in front of the hotel and that was acceptable when i have kids

said the pool was heated but it was not 85' as stated by front desk staff

i was able to cook breakfast and dinner in the room!

i like the size of the room and having a kitchenette.

the pool was always crowded with kids

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

it was a good stay. kids had fun. ned s we re comfy

it was a good stay. kids had fun. ned’s we’re comfy

the breakfast was good

no laundry room

the pool was the best part, very large for sitting and swimming, the kids enjoyed that

bed, suite, warm cookie, room service.

stayed here for a soccer tournament because it was close to the field, had good ratings, and is pet friendly

let us know that the pool may be chilly due to weather conditions

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

every thing was convenient, hotel was nice and clean easy parking and good breakfast

a lot of parking and free

the pool was great the breakfast was awesome!

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

no breakfast buffet, no pool, no hot tub, no wifi

and convenient for my family as it has kitchen and unlimited towels and free breakfast

i loved the complementary laundry and although i didn t use the gym, there was one

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

free laundry service helped immensely. staff was more than accommodating.

the free laundry service was a great convenience

they have free laundry facilities!

the little bar soaps

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

there was a free shuttle that went to our location

were comfortable, staff was friendly, accommodated a late check out which was very nice on a busy holiday weekend

pool had a lot of wild kids that parents were not doing anything about

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

needed more towels. a bit noisy being down the hall from the kids running around

that the sink as alittle to high for my kids to reach.

the bar closes too early.

their website said restaurant in the facility and laundry service, there was none

wifi signal

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

location for the northwestern lake forest hospital and decently updated for the price and free parking

having to wake up and go to breakfast before 9. but its ok

laundry is still coin base machinery and they were running out of coins

garbage in laundry room wasn't emptied our entire stay

laundry room needed more washer and dryer.

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

to do a quick load of laundry

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

space/size of room exercise and pool area great breakfast easy access from doors to rooms

my kids fell in love with the place as we entered the rooms

overpriced breakfast, small pool

gym had no hand sanitizer

ask for a room on parking lat side if available

gym is not great

gym, pool and eating area were all extremely nice as well

the breakfast

pool was chilly... but had repairs going on

very expensive breakfast

ice machine on floor did not work breakfast offered was minimal

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

no one else was in the pool so my kids and i got it all to ourselves

the pool water could've been warner

the kids liked the pool

close but the pool is already closed wen you get there that is a little bit of a problem with the kids

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

and the manager there is very accommodating if you needed to have an early check in

(agreed to a two queen room instead of a king, no differ of compensation) wifi did not work, had to do conference

the pool, room, and staff.

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

we went during the winter season and the pool was outside.

just a bare parking lot

nice clean outdoor pool and good free hot breakfast

there weren t enough parking spots to accommodate all the guests and i was parked outside of hotel parking

the food, coffee bar and cocktails were all exceptional

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

our reservation said we had breakfast included but they indicated that this was a booking

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

that it had a restaurant and bar on premises

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

pool stuf bar

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

the long hallways and its freezing when u come out pool

dirty laundry and garbage bags in the hallways

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

the laundry room was a bit dirty

in-room amenities, friendly staff, comfortable pool, free guest laundry

the breakfast, laundry facilities, and staff are amazing.

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

dirty laundry carts left sitting in the hallways indefinitely

everything was beautifully maintained from the lobby to the pool to our hotel room.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the free breakfast was delicious

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

there were many amenities including an indoor & outdoor pool, spa, and golf course.

room service was shockingly bad

the structure, the indoor pool

food from room service was very good

large dirty laundry basket next to front desk all day

the room are very clean and they have great breakfast.

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

love the kitchen even though we didn t really use it it felt like a bonus to have had

after room service was done we still had some dirty spots and missing towels

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

i was right across from the laundry area room 339 it was a bit loud.

pile of dirty laundry still in the room and no follow through from staff on another issue

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

beautiful courtyard good breakfast

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

clean rooms. nice showers. great shades to darken the room. nice breakfast.

the free every day breakfast is good quality good and also a wide variety of food and drinks

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

clean and easy parking

my son's cut their feet in the pool area

big parking lot

muddy and poor condition parking lot. also could barely see hotel from 12. almost missed it!

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

four or five times and had no problem, this time my bathtub had no bar and in previous times never had a problem

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

easy access from parking lot

the pool was also very clean and well kept

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

very pet friendly. great campus with paths for nice walks

they charge pet fee $100

have liked a cheaper breakfast option for my kids

we liked everything was very clean and comfortable. outdoor pool was great as well.

i m satisfied with my stay. even without room service the stay was wonderful.

parking too was an issue

free shuttle to shopping mall

very comfortable and spacious room. superb pool

the building itself is very nice the pool and exercise room

sheets smelled strongly of scented laundry soap

breakfast, parking, wifi, overall cleanliness was fine.

hotel employee was so kind she was part of the breakfast staff.

breakfast was delicious...clean. staff was friendly and helpful.

the pool is very nice and clean as well

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

all of the above plus a good breakfast. i stay here a few times a year traveling on business.

the room, the swimming pool, the workout room and the laundry area

were up on the second floor, and it seems alot of families with kids were on the first floor

the pool water temperature was way too

breakfast was good, service was excellent

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

no refrigerator. no microwave. smoking.

and smoking

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

had asked for non smoking room

smoking rooms and 1st floor

s no microwave in the room and no laundry facilities

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

laundry room was small and congested

plus the late check out was wonderful

the breakfast was great and the evening snack was a nice surprise.

needs to be more light on the parking lot at night because it s so dark, and a few vacant buildings are around

it's hard to relax with kids jumping in and out

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

the pool was closed but it was so hot out. whyyyyy?

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

sunday, i had to do laundry

advertised a shuttle service in a 5 mile radius, they only do a 3 mile radius.

only carbs for the week day breakfast

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

the pool, friendly staff and nice breakfast

cluded)

they could use less chlorine in the hot tub and pool locations breakfast

the pool was very quite dirty

well lit, good access to doors for parking

the swimming pool was nice and clean

internet/wifi kept going down in the room

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle,

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the front of the hotel is a dead end parking lot

parking was very limited.

clean, quiet, good location, plenty of parking.

parking

dirty laundry was left outside my door for over 4 hours after my room was cleaned

gym is fine business room is good , you can take printouts of you want shuttle service for near

it has a swimming pool, exercise room and restaurant

sports bar was underwhelming

is not answering the all whenever i dialed them for room service or front desk or house keeping

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

shuttle van took us to and from the concert, making the entire stay easy and magnificent

great gym facilities and we used it quite a lot

parking lot was filled with pot holes, terrible

it sets the bar for the entire hospitality industry

there were no laundry facilities.

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

wifi never worked

the pool and warm cookies are a plus

room service was nice

the parking lot was about the only thing that worked.

parking was also convenient

pool area. customer service

pool was small, but luckily we were the only family that was in it

breakfast amazing

pool was a little chilly, and it was tough to find places in the bathroom to hang our wet suits and

how clean it was and the pool

awesome staff, great breakfast!

great breakfast. great price.

the fact that it was pet friendly but, it didn't appear to be overran by animals.

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

then a girl with 3 kids came in and took over

breakfast, quiet, especially on back side of motel, exceptional assistance from owner/manager

the breakfast was ok

free wifi

breakfast could have been better!

the pool was very cold, and they no longer have the hot-tub which is in the photos

everything was fine. unfortunately i missed the breakfast by a few minutes. my own fault.

also it's hard to get out of the hotel if you want to take a left turn out of the parking lot

staff was friendly. breakfast was good. clean and no problems.

plenty of parking

even after i provided the laundry list of issues endured during our stay

i recommend that anyone taking their pet ask for the 1st floor

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the pool was not working properly. carpet was worn and needed cleaning.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast was adequate but not the greatest

breakfast was excellent with real scrambled eggs and real sausage

free laundry and pool and the exercise room, adds to the positive experience

nice laundry with no charge to use machines

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

convenient, friendly staff, laundry facilities, gym, pool.

the bar and restaurant was closed. i wish they had a refrigerate in the room.

breakfast was fine

the room service was friendly and quick and the food was good

staff and very clean, liked the welcome packages and the decorations , the gym was also good

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

i had to download a remote on my phone and the wifi was

the reservations. the paid wifi

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

could use grab bar for safety to get in and out of tub/shower

this hotel was a good stop on my road trip due to the free parking

the pool not clean

bar in lobby became a starbucks in morning for coffee drinks and ala carte breakfast menu

boutique hotel at an awesome golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

view of the parking lot, no couch and tiny desk

really well done. great facilities. very good golf course. first class

the wifi was terribly slow

the laundry facility and the non working hot tub

free parking!

was nice clean the staff was very helpful the food was great the open bar was even

free coffee and breakfast, work out room, pool

there was a red stain on the carpet in our suite in the kitchen area

there is no guest laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

privacy with the barn style bathroom doors in the room

modern styling and lounge area and pool made for a pleasant

we didn t use the pool but it looked very nice

the lobby / bar area was inviting with a pool table and board games