rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

inviting lots of parking

breakfast was excellent

property was clean, breakfast was great, staff was friendly!!

i didn t make it to breakfast

dirty laundry was left outside my door for over 4 hours after my room was cleaned

temp in pool area could have been warmer

with bar and restaurant right there you aren&#

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

even after i provided the laundry list of issues endured during our stay

there is a pool but we missed the hours it was open

very friendly and helpful staff. free parking. pool.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

the parking was free and the hotel was well located for access to the airport

breakfast kept up with refills

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

parking.

no wifi, there is no need to charge your customers for wifi.

parking easy

over fifteen people multiple kids under 16 unattended

spacious area. comfortable beds. lots of free parking space.

very loud. kids running around being disrespectful of property.

kids ran around during the night

however, the gentlemen at the bar was very helpful to take food and heat it

how clean it was and the pool

the fact that it was pet friendly but, it didn't appear to be overran by animals.

great breakfast

location location and fact that it was clean and had everything we wanted and an indoor pool

awesome staff, great breakfast!

son had a blast playing golf for three days during spring break; staff went above & beyond

beautiful room with awesome view of the golf course! loved everything of the glen club

really well done. great facilities. very good golf course. first class

location of the hotel with a surrounding greenery and golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

parking was some distance from the entrance, however, valet parking was available.

they have a nice pool here , but it was unable to open because of the covid

much better value than downtown and with free parking and windows that open we are able to get two rooms here

location, convenience, price,free parking. nice park and trails. view of river and skyline.

beds were comfortable. pool area was nice and clean

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

parking perfect

laundry room was small and congested

convenient parking, comfortable bedding, roomy suites, great food along with secure elevators.

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the grill and free laundry

free laundry and pool and the exercise room, adds to the positive experience

you can do laundry for free.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

also a laundry room

hotel shuttle, lunch service

sunday, i had to do laundry

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the pool was not accessible when i tried to use it on saturday

nice pool and work out facility

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

parking was near the doors and free

location don't have restaurant a walking distance and the shuttle have a limited service hours

a petri dish for covid

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

the room service was friendly and quick and the food was good

swimming pool wasn t really big enough to get any exercise

small gym facility

laundry facilities on site

onsite laundry facilities at a reasonable price

laundry facilities on premises

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

no wifi signal in my room.

breakfast offerings were nice, parking was free and available, room was nice and as expected

i thought the gym was great. the breakfast area was clean and well stock.

the ease of parking

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

parking

the free every day breakfast is good quality good and also a wide variety of food and drinks

gym was abit lacking, solution was free pass to a gym.

very clean, nice rooms for the money. has shuttle to ravinia festival

unable to access room service at all

the hotel provided a shuttle to and from the venue

there is car rental offices in the lobby of the hotel, and the parking was excellent

you have to request room service and they said to make an appointment with the front desk

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

the room was great, loved the warm pool and the bed was comfy.

gym is so basic it hurts, but if you know how to train you'll do something with it

breakfast , library for guests (great book on chicago architecture)

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

large parking lot if offered

omelette bar and pool!

the staff were exceptional. the room was very clean. the breakfast exceptional.

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

no shuttle to airport o'hara

since it was being renovated, the pool was closed. but we knew that prior to booking

pool and jacuzzi also parking was very easy

pool and jacuzzi also parking was very easy

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

breakfast was very good and room was very clean.

very clean very friendly staff great breakfast great location highly recommend!

the side door didn't open with a key card. the gym equipment should be more updated.

i was right across from the laundry area room 339 it was a bit loud.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

says they have laundry service and washers but we were told they didn t and washers were broken

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

we were near the laundry room which we had to close the door since it was so dirty

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

wifi is a nightmare, constantly dropping service

clean, allows pets, location, big room

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

internet and phone work. they told me to come to the lobby to get wifi

large dirty laundry basket next to front desk all day

to great lakes navy base, pet friendly & staff was very welcoming

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen),

i liked that it was pet friendly and was fresh and clean

this was followed by a statement that due to a wifi upgrade people needed to enter the room

location near chicago, connected to a golf course, friendly staff!

i stayed eight nights and enjoyed the breakfast buffet on saturday

were across from the park and the kids loved that

it is a business hotel that is close to a golf course

for wifi is a shock and i didn't know any hotels still did this

by parking fee in an area where parking is not a premium

swimming pool, balcony

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

the pool was super warm and clean!

was there no free wifi

the room, the swimming pool, the workout room and the laundry area

the website claimed parking cost $5 per vehicle but desk manager advised me it was free (thankfully)

parking was free also

location and parking.

liked gym

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

room service

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

the hotel, very comfy, pool was not as big as expected

had to leave too early to try breakfast

shuttle pick up in the night time can be a long wait.

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

the pool

the person from breakfast eva is very kind and help and clean stuff

i utilized fitness room, viewed the pool, enjoyed the breakfast, liked the way the suite was laid out

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

the bar area was nice

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

we returned from the concert, the lobby bar was closed

i booked the non-smoking room however it smelled like smoke

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

had asked for non smoking room

and smoking

even if you choose non smoking room, there is smoke smell in the corridor :(

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

it s supposedly a pet friendly hotel

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

it was nice that they had free washers for your laundry

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

washers and driers were free except for laundry soap and drier sheets

drinks in the lobby bar were very expensive

i have 2 kids with me, so total 4

seems to be renovation work going on and limited pool or fitness and no resturant

pool was exceptionally clean

everything but the pool area was cold. other than that we will be back for sure.

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

breakfast options could have been better

she also know that my kids are going to concert so she also provided them with the room facing the concert hall

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

advertised as kettle , coffee machine in the room. in fact , no wifi is not working whole day.

the parking is free and it was a bed to sleep in

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

no guest laundry room

was decent considering the affordable price for room service

no laundry services or no laundry machines.

it takes while to get to downtown and no laundry service

the gym equipment was nice and new

- friendly staff, pet friendly, breakfast available

ac in gym was not operational

there is no coine laundry

no laundry facilities on property. no restaurant.

shuttle back to airport was great, on time and driver was very helpful and friendly

breakfast could of been better

parking and pet rate too high!!!

breakfast was the worst part there was nothing for us to eat at all not even for kids no cereal nothing, i paid

the room was very comfortable - great breakfast and gym.

it has a nice kitchenette

one improvement, add a hot tub to pool area

room was lovely, with kitchen stuffed with all required things

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

the shuttle service was very good and easy to use, laundry facilities are free to use

laundry

also, they have a laundry where i did my load and it just costed me $4

staybridge guest had access too the laundry and breakfast

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in

i liked the guests laundry which helped out during our stay

staff were friendly, room clean , beds comfortable as guest laundry

laundry room and gym are good

onsite laundry room

wish they had laundry in the building

clean and close to the casino!

my kids shouldn

our room didn t have a laundry bag.

no laundry

kids were expecting a pan cake station during the breakfast

kids running around slamming the door

indoor pool is a plus and close to airport even better

breakfast staff has no personality, no eye contact, and no greetings. talking among themselves.

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate

the kids love this hotel

welcoming staff, very clean environment and superb services. free vast car parking.

the kitchen staff could have been a little more friendly, but everything was nice.

laundry area looks like a dark dungeon, no lighting

squeaky beds. old and dirty laundry room.

like someone was doing laundry

facilities laundry room was out order

the musty smell others complain about is just the laundry facility in the hotel

service and shuttle service

the bar and restaurant was closed. there was a big floating in the hot tub

easy airport access with free shuttle.

pool not that clean.

the small cafe and bar were convenient

it didn t have a laundry services

my room smelled like weed, and how don t they have guest laundry

to the airport and they have room service and shuttle services

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

the gym had great equipment

pool table, jenga, cozy couches, tables to sit at

bar does not open until 5 & check in at 3

we didn t use the pool but it looked very nice

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

the room was a decent price and there was ample parking around the sides and back of the property

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

the bar and restaurant attached to the hotel are lovely but the restaurant isn't cheap

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

the free breakfast and free parking.

paying for each individual pet.

breakfast better than other hi express stayed at

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

no laundry

it was quiet and had free working wifi.

the lobby bar closes at 10pm. too early. no pool.

no room service. the shuttle to the airport dont run 24/7

shuttle to airport 24/7 friendly, clean and helpful

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

good location for my needs, free parking, guest laundry,indoor pool and workout room

no change for laundry room

laundry room was out of order

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was

they were drinking and all the kids were screaming while they were blasting there music

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

there is no guest laundry

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

guest laundry

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

ample parking for our big truck

i ordered room service and the food was not worth the price they charged.

no microwave in the room. no laundry facility .

staff was super friendly. loved that it had a bar / food available till midnight.

on the last day, they disabled our wifi and room cards do our kids weren't

there was plenty of parking and checking in and out was a breeze

the pool was warm and my kids loved it very much

as im talking to front desk and she had two kids next to her, not sitting

staff is somewhat friendly but very helpful, bar team are great.

breakfast expensive

no breakfast provided

room service exceeded expectations in presentation, flavor and value

room service was nice and quick

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive

room service was great and food was even better.

the bar area and the starbucks and the rooms cleanliness

also, i never received room service or towels

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

over cleanliness or rooms and other common areas like pool and gym

all the parking is around the building

the gym. too small and lacks equipment...

the laundry facility and the non working hot tub

there was a red stain on the carpet in our suite in the kitchen area

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

welcome bar event was nice

free breakfast, cocktail hours, comfortable bed, separate living room.

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

love the salt water pool!

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

the parking locations could have been a bit closer.

no sufficient information about parking lot. is the parking lot insise the hotel enough?

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area

he enjoyed the pool with other kids

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

big room with kitchen. friendly staff. clean room.

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

location and the parking space

my little family sure enjoyed the free breakfast with choices and the pool

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

pool was beautiful and liked having a restaurant and bar in hotel

airport shuttle was good.

bed was very clean, and i was happy there were both a gym and a pool

i was happy there was a gym, but the equipment was old and many items didn't work

the lobby is very spacious with room for the kids to run.

wifi was spotty in our room and the concierge wasn t very interested in the problem

free shuttle to airport and late check out

we didn't touch it, but i know others with kids had trouble

little expensive especially when all the taxes and fees added on a few more selections for room

shuttle service was convenient. bed very comfortable

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

and the pool was very nice

prompt airport shuttle and reliable internet

the pool was closed until further notice for maintenance but that s not a big deal

microwave not very clean. nor the laundry

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

kids screaming and yelling poolside when you're trying to relax poolside

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline

many kids in swimming pool

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

how 100% modern and efficient. great breakfast

great gym for morning workout

rooms are nicely laid out and perfect for parents with kids

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

best thing i like about this hotel is no pets

overall was a great experience and my kids enjoyed their

easy to get to and from airport on the free shuttle

free shuttle from the airport

used the gym and it was quite good

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the

gym was inadequate, starbucks coffee was sub par and overpriced

i asked if they had dry cleaning/laundry service

laundry facility except some contractor picks up and drops back in 24 hours

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

food and drink prices at the bar where high

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

pool wasn't open yet...middle of june???

the wifi was awful. it goes and back anytime

wifi signal was a bit weak almost every, had to contact tech support to get my laptop connected

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

also i had to use the hotel computer and printer (the hotel wifi, and my cell services were soooo sloooow) and

the airport shuttle is only available hourly.

the facilities are nice, the wifi worked fine, room was clean and organized in a good way