no refrigerator. no microwave. smoking.

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

and smoking

the price and it's pet friendly.

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

the room, the swimming pool, the workout room and the laundry area

also wifi is on the keycard envelope which made it very convenient

liked gym

unruly kids in lobby

unruly kids in lobby

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and

very accommodating staff. good breakfast. great location for us. pool for kids.

omelette bar and pool!

attentive staff and great breakfast!

sheets smelled strongly of scented laundry soap

i liked how friendly the staff was, and how breakfast changed everyday.

no hot tub, the weekend breakfast lady not friendly

very pet friendly, nearby walking trail for our daily walkies

there is nothing i didn't like,the breakfast was excellent

parking lot is a long walk with bags. can't imagine what it's like in the winter.

pool was cloudy

cleanliness and the room size loved the pool

much better value than downtown and with free parking and windows that open we are able to get two rooms here

room service did not even come around during our 5 night stay until we specifically asked the front

need occasional supervision by the pool.

the breakfast was wonderful and the beds were very comfortable!

one treadmill in gym, wanted a room with double bed and sofa and got with two double beds and no sofa

beautiful courtyard good breakfast

the room itself was very comfortable and clean, with stable wifi

the laundry facility and the non working hot tub

the street entrance and parking lot needs resurfacing

and gym are under renovation which i am told only when i was checking-in with my family and with all my

gym had a small water leak in the ceiling

and that the kitchen is closed on friday and saturday

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

under construction, no breakfast pool or laundry facilities

there is no guest laundry

the room was also near the laundry with very high humidity

location was good. i did not eat breakfast

we enjoyed the free breakfast array, including hot items

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i

i did not like a long haul way. took some time to get to our room with little kids.

breakfast. clean bathroom. nice fitness center. coffee on demand.

the room was a decent price and there was ample parking around the sides and back of the property

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

location, private parking, exterior, interior.

meat was not really tasty, the rest of the breakfast was really good

paying for each individual pet.

breakfast better than other hi express stayed at

the parking lot is not in great condition.

staff are very friendly and meet the customer wants. breakfast is excellent

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should

the parking locations could have been a bit closer.

in was a breeze and the pool was clean and quite big

parking is free but distant especially in cold weather

you need a couple shuttles

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

the breakfast, laundry facilities, and staff are amazing.

free laundry room, pool, gym, breakfast, and some

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

dirty laundry and garbage bags in the hallways

dirty laundry carts left sitting in the hallways indefinitely

pool could have been bigger

the free breakfast was delicious

the rooms were clean good continental breakfast nice atmosphere for family or if you re going solo can t

the person from breakfast eva is very kind and help and clean stuff

i didn t like the breakfast but it was ok due to it being covid.

complimentary breakfast, friendly staff, and great facilities

full kitchen

the fireplace did not work

was perfect with the kids

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

andy and christian were amazing getting us an early check in due to extremely awful experience at a different

good free breakfast and the pool seems a hit with kids

no microwave in the room. no laundry facility .

location, wildberry 4 minutes away for brunch, woodfield mall 10 minutes away, free parking and wifi, fast

.staff very pleasant and friendly the breakfast was good rooms clean

the wifi was horrible. the children could not use their devices. this caused them to be ornary.

i dont eat eggs but the kids love them they wanted more...

having to pay for wifi

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

were across from the park and the kids loved that

room service was shockingly bad

it was also very expensive for small rooms and no wifi

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

the parking is kinda confusing because there is construction going on

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

gym and swimming pool were convenient

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

than expected and though a room was not ready for us just yet she kept us informed and let the kids come in to

breakfast was very good and room was very clean.

i couldn't connect hotel's wifi.

was very helpful that we were allowed to take out our breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

even gym room was well-kept

we were near the laundry room which we had to close the door since it was so dirty

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

laundry facility could use a little work

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

clean, allows pets, location, big room

breakfast does not have more varieties and wifi used to drop a number of times.

free parking

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

location was convenient and the parking was awesome

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

wifi in the room was not working too well

hotel was clean, we had free internet and free parking

the indoor pool was a welcome relief for the kids

parking

good gym. clean room

very outdated, ac not able to reduce humidity, bad wifi, work area extremely noisy

having access to laundry is good too

laundry was cheapest i have ever seen

there is coin laundry on site

laundry service

room spacious room good breakfast laundry area clean and all machines working friendly

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

wifi inthe room was useless

nice breakfast

parking was very limited.

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

the kitchen area was well equipped

the parking lot was full of pot holes and broken pavement, it was difficult to walk through

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

sucked and wifi sucked

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

wide parking lot

like a musty smell, they put me next to the laundry room where there was noise all the time

i like the place i wish the pool is bigger and the gym as well. i'll come back again

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

the pool too small, she appear bigger on the pictures. no water games flr kids

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

the location and pool with bbq and basketball court

easy to find. very friendly employee. pool was clean and refreshing.

the breakfast and the pool

i was informed that because i had a fireplace suite i would find a log in the fireplace to use if i wished

dishes included in the kitchenette really made it feel like

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

had like 4 younger kids playing hide and seek till 11:30

that is really dangerous when you have kids and could risk them putting it in their mouth

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

the parking was a bit far for me and the cookies were very limited.

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

free parking and breakfast was an awesome perk

the wifi at the hotel was terrible

allowed late check out to allow me complete business zoom conference call

the bed was king size and it smelled like fresh laundry

a little hard to find, potholes in parking lot.

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

it was spring break, so too many kids in the pool, etc. lol.

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

had a problem with the wifi and the 2 computers in the lobby didn't work

clean and easy parking

heated towels at the pool were a nice touch

horrible parking lot. pot holes and divots everywhere.

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

my kids can’t even use their ipads

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

parking and wifi were included

parking after 7pm. lot is full so you might have to walk a short way.

cleanliness and free parking

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

no hot tub with the pool.

the fitness center & pool.

from the snow storm there was horrible room service, no towels , no plates or anything for food i ordered bathroom

dirty laundry was left outside my door for over 4 hours after my room was cleaned

no outdoor seating. poor pool area.

i went for a swim but felt the pool area was a bit outdated.

the pool and room were nice,also the bed was a dream

is not answering the all whenever i dialed them for room service or front desk or house keeping

they also have a guest laundry where i could wash my clothes

00 for candy bar that was charged to my room when i could have got cheap from a store

ev charging for 4 electric vehicles. always able to charge my car.

it has its own spacious gym as well and has a big swimming pool too so you can have a nice relaxing time after

free parking on site is always a plus

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the wifi is poor.

location and the wifi was decent though it kept dropping occasionally

there was a nice breakfast of waffles, biscuits and gravy, and cereal

shuttle was only available 430pm to 9pm and 830am to 12noon

no shuttle driver

very pet friendly. great campus with paths for nice walks

have liked a cheaper breakfast option for my kids

campus is secluded with beautiful outdoor patio & pool; how can you loose in the summer

there wasn't much parking.

price for hotel room with full kitchen, pool, gym, and breakfast

i love that my family was able to utilize the pool and the beds are so comfortable...

kitchen

room was spacious, clean and the pool was awesome!

spacious room/suite that was nice and clean. ample free parking available.

clean, decent breakfast, free parking

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the

gym, pool, location easy to get around

on the last night we did not receive room service

laundry on site was very convenient

the paint stripes that mark the parking spaces are very narrow, 8 2 compared to standard 8 6 which

no pool.

a hour later she put us in an upgraded room with a kitchenette

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

in pool was little cool for the kids

wished they had made an effort to have some sort of free continental breakfast

no breakfast

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

no laundry room

hotel with tired staff wifi poor gym equipment broken no dinner restaurant or bar average

parking lot

no room service and the restaurant close so early

i wish there were things for the kids

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

poor breakfast choices. shut down at 9;00 on a saturday!

screaming kids in the floor above us and jumping n acting crazy

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

noisy because of the dividers in between room. sofa bed not comfortable room service is slow

large dirty laundry basket next to front desk all day

wasn't enough parking

i liked that it was pet friendly and was fresh and clean

clean rooms-nice staff-breakfast had lots of variety-ew didn;t go to the social hour but that was a bonus that

very spacious room with kitchen and sitting area with sleeping sofa very clean and comfortable

laundry room was small and congested

it's hard to relax with kids jumping in and out

i feel the road can be in better shape ( parking lot )

pool and breakfast was closed. state restrictions though.

it s hard for adults on vacation to get alone time when we re around everyone s kids

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you

the bar closed early.

i called the front desk 3 times about a wifi issue and no one answered

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

kids running around the hallway and makes loud noises past 10pm

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

room for pet is not clean enough.

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

it was a good location for our purposes. it was also nice to have laundry facilities on site.

pile of dirty laundry still in the room and no follow through from staff on another issue

small pool

family favorite place is the pool, which didn't disappoint

wish the pool was bigger or that dogs weren't allowed in the pool area

other than having to leave, we had a great time. my kids enjoyed the indoor pool

the breakfast was excellent

even after i provided the laundry list of issues endured during our stay

both breakfast and bar not open at time of my visit

the pool was not working properly. carpet was worn and needed cleaning.

there was no breakfast at this location ... and no restaurant or bar open!

nice pool, really good hotel

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

the property was well maintained & there was ample parking

breakfast was excellent with real scrambled eggs and real sausage

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

the reservations. the paid wifi

ants in room, door to room was hard to close parking was poor

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

clean rooms with balconies, wonderful front desk staff, bar on site.

kids ran around during the night

location and parking

over fifteen people multiple kids under 16 unattended

pro: great gym, great size room

the hotel had a nice heated pool for my kids

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the bathroom floor also pooled water when using the shower

pool was small but at least they had one and it was working

it took a while to connect to the wifi but other than that, love the property.

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

there were wild bunnies right outside the pool area. 10/10

now, they ask that reserve pool time for you and your guests

the staff the cleanliness the pool the hot tub and super comfy beds

pool and jacuzzi also parking was very easy

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

wifi didnt work, stay unavailable at front desk

entire hotel need new mattresses they are really in bad shape there wifi doesn't in the room

pokeman gyms and nice place to stay

parking lot drinking and drunken activities. signage visibility.

room have everything that need for long staying. good free wifi. good breakfast. nice location.

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

i could also see into rooms across the parking area

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

rooms are large with full kitchen and comfortable bed

breakfast the next morning followed by the botanic

bathroom was really small. no laundry room

no laundry facility

many kids in the pool at all times

ample parking great

did not like breakfast.

location is close to everything you need, there s plenty of parking, and even an outdoor pool

there was an ihop 24/7 anf chilis in the parking lot

be sure if you get a get a chance to check out the amerian bar & cafe across the road

sparkling pool, well decorated,

very friendly staff , ample parking, and comfortable room,

not the typical continental breakfast from years ago and maybe from a cut rate establishment

room was amazing but i couldn t hook up to the free wifi for some reason

it was good location and pet friendly

clean room and around nice clean pool.good breakfast and very helpful customer service.

wifi did not work well.

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

space/size of room exercise and pool area great breakfast easy access from doors to rooms

pool , hot tub , basketball and pool table were well enjoyed

breakfast was excellent, and varied.

the girl who works the bar / breakfast restaurant needs a raise

sorry for the bad review, the pool was extremely packed with kids and no parents so i did not get to use the

ask for a room on parking lat side if available

everyone from reception to the kitchen to the maids

the gym had all the equipment i needed for my workout also

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

wifi had no signal

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

our reservation said we had breakfast included but they indicated that this was a booking

the on-site restaurant has breakfast and dinner options and it's affordable

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

the parking was limited thankfully it was a slow day

just at the pool was not working

the pool is not open