the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

free laundry and pool and the exercise room, adds to the positive experience

nice laundry with no charge to use machines

you can do laundry for free.

free onsite laundry is a huge bonus

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

having to pay for parking when online says it was free. also begging overcharged on my card.

pet friendly with good areas to walk pets

there was no breakfast.

every time my wife or my two kids in the other bed moved the beds would squeak and bedding was rough

pool and gym were very nice.

would have like for the sheets and bed spread to have been cleaner and if the shuttle could have taken us to

laundry facilities on site

onsite laundry facilities at a reasonable price

laundry facilities on premises

was upsetting to hear the cost of $100 to house our pet dog, even more so since this price was never mentioned

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

shuttle , staff

really appreciated the shuttle to the ravinia pavilion

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

would of liked a room service food option or a ala carte breakfast option

the pool was very quite dirty

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

gym is so basic it hurts, but if you know how to train you'll do something with it

internet/wifi kept going down in the room

the swimming pool was nice and clean

laundry room was small and congested

room, clean rooms, large parking lot , three elevators help with the wait during check out

breakfast was awesome

also the breakfast was better than most of hotel breakfast i

breakfast is amazing.

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

son had a blast playing golf for three days during spring break; staff went above & beyond

really well done. great facilities. very good golf course. first class

situated on a golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

the gym was dirty. but the hotel was great. would recommend and stay again.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

too many parties kids running all over

it has a swimming pool, exercise room and restaurant

is not answering the all whenever i dialed them for room service or front desk or house keeping

the amount of space, the friendliness of the staff, the gym.

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

great location for us. very close to kids and grand kids.

we liked everything was very clean and comfortable. outdoor pool was great as well.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was great. and staff really nice and friendly.

* this particular location does not allow the playstation to connect to the wifi

inviting lots of parking

wifi inthe room was useless

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

breakfast could have a few more selections.

big clean venue, good breakfast, free parking and just a short drive either by freeway or back roads to o hare

even after i provided the laundry list of issues endured during our stay

the safety bar in the shower wasn t secured to the wall

the pool was not working properly. carpet was worn and needed cleaning.

there is a pool but we missed the hours it was open

great location, easy parking

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

i didn t get the chance to try the pool but i m sure it was good as well

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

but paid $77 for one night x 5, but had to pay for wifi too

asked for late check out and was denied

wifi was not always available

free parking was great

easy to get to. free parking. large room.

the pool not clean

pro: great gym, great size room

free parking in a large lot adjacent to the building.

they have a nice pool here , but it was unable to open because of the covid

i had to walk quite a bit from parking spot but happy parking was free.

there were no kids in it the two days i was there which is odd

beds were comfortable. pool area was nice and clean

pool was cloudy

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

the dryer was broken, so i couldn't do laundry before i left.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

i was right across from the laundry area room 339 it was a bit loud.

large dirty laundry basket next to front desk all day

nice gym & pool

no room service

pet-friendly hotel, wonderful swimming pool.

no breakfast due to covid 19

parking spot was rather far from the door. could use more lighting outside.

$100 pet fee after check out that was added on because our son stopped by with his dog for 15 minutes

wifi was spotty and slow.

pool was clean, large and quiet

staff, quiet room, nice bed, everything worked in the room and kitchen, exercise facility was good enough

location: plenty of free parking

small gym and pool opening

extremely clean and great breakfast and staff

beautiful courtyard good breakfast

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

conveniently located off the interstate. pet friendly

staff was amazing. gym was great, breakfast was delicious. the room was very clean and updated.

the cleanliness of the hotel, the pool and pool area they even had pool toys for the kids

the breakfast offered a nice selection

from the front desk staff to the house keeping, to the kitchen

breakfast and room and size of pool and the underground parking super safe

me and my kids like the room and the pool

great breakfast. great price.

awesome staff, great breakfast!

free continental breakfast as well

loved the heated pool!!!

there was a starbucks, the perfect pool and overall clean environment

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

it is a business hotel that is close to a golf course

food from room service was very good

guest laundry

well located. great parking. very good room service.

didn t get room service even when i asked for it.

plenty of free parking

love the steak restaurant close by and room service

excellent gym, and nice clean hotel

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

this hotel does not have a restaurant or room service

dirty laundry carts left sitting in the hallways indefinitely

the pool area was very clean and well stocked with clean towels.

too much chlorine in the pool.

the free breakfast was delicious

the day that i arrive there was a party there so the pool was not available.

dirty laundry and garbage bags in the hallways

the breakfast, laundry facilities, and staff are amazing.

the laundry room was a bit dirty

free laundry room, pool, gym, breakfast, and some

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

the gym was closed due the virus

i thought the gym was great. the breakfast area was clean and well stock.

just at the pool was not working

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the property is in a area in close proximity to a golf course which made it feel upscale

and omlette options size of the room free car parking 24 hours free of charge filter coffee and fruit (banana,

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

breakfast is very varied

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

no change for laundry room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

good location for my needs, free parking, guest laundry,indoor pool and workout room

laundry room was out of order

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

enjoyed the breakfast - shuttle service was also great

thought i booked a room with two beds in a hotel with a pool, clicked on the wrong room during booking was unable

the food, coffee bar and cocktails were all exceptional

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

our reservation said we had breakfast included but they indicated that this was a booking

that it had a restaurant and bar on premises

nice little gym and pool

sleeper sofa where the kids slept was of poor quality, not allowing for a good night rest after the long flight

nice warm indoor pool, good breakfast and free airport shuttle also included

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

sorry for the bad review, the pool was extremely packed with kids and no parents so i did not get to use the

the breakfast bar and staff were all very nice

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

everyone from reception to the kitchen to the maids

didn t appreciate my car being vandalized in parking lot

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

elevator to all floors is very convenient as is the provided guest laundry

room service

the person on the front desk when we checked in was rude. room service was not provided.

also there was no room service

needs a quarter machine or have laundry that takes debt

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

the front desk did not have change for laundry at any time

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

close to airport. airport shuttle.

the kitchen in our room was perfect for us. saved us a ton of money

clean pool

the room, the swimming pool, the workout room and the laundry area

unruly kids in lobby

were up on the second floor, and it seems alot of families with kids were on the first floor

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

i like that the large patio door open up to the parking lot

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one

room was quiet and comfortable with free wifi

we loved the quality of the stay and the shuttle to o'hare

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

the pool was lovely

no hot tub and pool could be a little cleaner...the water was cloudy.

service and shuttle service

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

pool is open

my room was on the first floor and free parking

other ones were bar and restaurant

loved the heated pool

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

i love the staff so friendly and just helpful and breakfast is a plus

t get wifi passwords

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

i booked the non-smoking room however it smelled like smoke

smoking rooms and 1st floor

the price and it's pet friendly.

there is no coine laundry

no laundry facilities on property. no restaurant.

great free breakfast and free wifi

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver

air condition and strong wifi plus staff are friendly

friendly staff, bar in lobby and comfortable bed.

traveled with our little dog and pet relief areas were limited

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

so clean! exceptional staff. great pool and hot tub area.

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

pool for kids -roomy room -decent value for 4

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

there were no people to instruct on parking

no laundry

the restaurant was not full service, but the delicious food and full bar made up for it.

there is a casino right across the street with a few restaurants to choose from

free wifi is standard across the rest of the world

the shuttle service, clean comfort rooms.

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

also, they have a laundry where i did my load and it just costed me $4

the , for this hotel, in the amenity, there is the laundry service

advertized public laundry but only starbridge customers could use their keys to unlock door

staff were friendly, room clean , beds comfortable as guest laundry

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staybridge guest had access too the laundry and breakfast

no laundry

our room didn t have a laundry bag.

indoor pool is a plus and close to airport even better

there is a gym and swimming pool as well

cleanliness, and comfortable bed, location, breakfast was good, complementary items

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

clean towels housekeeping had no time to do laundry

the musty smell others complain about is just the laundry facility in the hotel

like someone was doing laundry

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

seeing as we had a dog of our own that had opted for a pet stay we decided to overlook that, however immediately

noise, broken elevator, no room service, expensive parking

breakfast, nice choices and good value

breakfast

bell captain and staff were very helpful. room service was tasty. housekeeping was good

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

the staff at the bar was fantastic

the king pull out in the the living area came through clutch for the kids

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

operated laundry

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

airport shuttle on time. staff friendly and efficient. room spacious and clean.

other than those two petty things it was a very nice stay

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

i wish breakfast lasted longerud83dude12ud83dude29

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was

breakfast was excellent with lots of options

breakfast was excellent as were the accommodations

the breakfast was delicious

breakfast was very good and room was very clean.

very clean very friendly staff great breakfast great location highly recommend!

the breakfast selection. and the laundry machines were broken down.

they even had laundry facilities upstairs

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the gym was small but good

for example we were unaware that there was laundry facilities in the hotel

free laundry

laundry located in second floor accessible by payment which is ok but the washing machines and

the breakfast servings - especially the omelet bar - were all tasty

nice patio area, and well-equipped gym

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

the only little thing is the hours (9:00 pm is closed ) for the laundry

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

we were given our room cards, we specifically asked for wifi password, which we were given

i can say is it will be nice to go back when in hotel bar and restaurants are open but i do understand them

gym

gym, while functional, is poorly arranged and cramped with cold, stark decor

as im talking to front desk and she had two kids next to her, not sitting

exceeded expectation : breakfast could be free though.

should have been warned that there would be a charge for parking

hotel was clean, we had free internet and free parking

bar and nice pantry to buy a couple of important items

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the indoor pool was a welcome relief for the kids

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

when asked for a spoon at the bar we were told they could only give us plastic

very close to airport and offered very comfortable bed, a bar and restaurant.

the hot tub ! pool for the kids .

like the gym and heated swimming pool

the hot tub ! pool for the kids .

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

hare and them having four shuttles parked in the parking lot

was very comfortable, the pool - omg the pool - was like bath water

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat

i love the pool they had! i also love the overall cleanliness and friendly atmosphere

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

microwave not very clean. nor the laundry

wifi sucked

room has small kitchen that's good

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

very convenient and the breakfast was delicious.

the website it states they have a little gym

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

delicious meal in their restaurant, nice bar and friendly

pool

the pool and the food

the pool and hot tub was still shut down.

rooms - excellent room service

the pool was not open to enjoy and neither were the computers.

i have 2 kids with me, so total 4

the pool was closed.

parking lot was too far from door

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

not clean no room services hallways and property in very very poor condition

24 hour shuttle is convenient.

no room service from hotel restaurant

parking lot entry/entrance was a little convoluted

shades wouldn?t close so i felt everyone in parking lot could see in my room

wish the pool was bigger or that dogs weren't allowed in the pool area

gym and pool were good

quick to replenish food at breakfast

laundry basket full of towels still over flowing and all over the floor

shuttle service must be fast . i waited 50 min

the location was close to the casino

the kids movies that play in the pool area

location was perfect for our business needs. gym also good.

wifi wasn't good

the buffet breakfast.

& bar area, extremely elegant and classy lobby area with very spacious rest areas and so many

no pool but the gym was very nice :)

real concern would be room service osnt that thorough before check in since things were found under the beds

have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free

so were the hallways and the gym(s)

shuttle bus service is very nice to take guests to outlets for shopping

pool was closed and no breakfast. the bar may have been a bit pricey.

too bad the pool was out of service

very spacious rooms and the breakfast was very good.

i would stay here again'..very clean and breakfast was good!

great breakfast

complimentary breakfast and custom omlet bar was great

appreciate the shuttle service

gym was inadequate, starbucks coffee was sub par and overpriced

we asked about the pool and we were told it has been closed for two years then we asked about room service

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

easy to get to and from airport on the free shuttle

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.