sheets smelled strongly of scented laundry soap

small pool (under renovation)

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

lots of parking

i liked how friendly the staff was, and how breakfast changed everyday.

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

and smoking

i booked the non-smoking room however it smelled like smoke

no refrigerator. no microwave. smoking.

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

the room, the swimming pool, the workout room and the laundry area

except food right now because of the covid19 but they do supply coffee in the rooms plus for breakfast they give

liked the to go breakfast snack bags in the morning

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

at the lobby if the coffee is freshly brewed, rooms looking to the courtyard area, very easy car parking

easy access from parking lot

omelette bar and pool!

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

pool was clean and easily accessible from our room

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

horrible parking lot. pot holes and divots everywhere.

the kids loved it

the laundry facility and the non working hot tub

wish they had a fan in the gym

and gym are under renovation which i am told only when i was checking-in with my family and with all my

they changed the manager special cocktail hour and only had 1 bar tender and how they have hot breakfast for an

nice gym

there is no guest laundry

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

lots of fun places to dine. shuttle provided to shop and dine.

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming

no laundry room

a pet friendly hotel who also gives out delicious warm walnut chocolate chip cookies - it's very

room service closes to early on weekdays.

early check in was available & fresh cookies.

i wish there were things for the kids

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

people were rude kids rude running around unsupervised

breakfast was typical but plentiful

the laundry room was a bit dirty

in-room amenities, friendly staff, comfortable pool, free guest laundry

gym and laundry are

it was nice that they had free washers for your laundry

the breakfast, laundry facilities, and staff are amazing.

the lobby / bar area was inviting with a pool table and board games

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

pool kind of small. would have liked a hot tub

we didn t use the pool but it looked very nice

staff was very helpful and kind, and most of all the 24hr pool table!

very clean and comfortable beds. the breakfast was extra tasty.

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

the free breakfast and free parking.

best thing about the hotel was the lagoon and the room service

people drinking in parking lot all night.

would be nice to relax in the jacuzzi besides the pool

was perfect with the kids

complimentary breakfast, friendly staff, and great facilities

pool area was clean and had clean towels

the size of rooms. the breakfast. convenience.

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

the breakfast was awesome my kids loved the selection

location worked best for us. hotel was clean, free parking, and free breakfast.

the breakfast could have been kept hotter, other than that it was great.

of inside the pool could have been a little better

beautiful courtyard good breakfast

extremely clean and great breakfast and staff

gym was abit lacking, solution was free pass to a gym.

dirty laundry carts left sitting in the hallways indefinitely

kids had fun on the pool, not a lot of people during our stay

great breakfast, updated hotel and nice clean new clean carpet on the floor!

the pool was kinda small and no hot tub

the person from breakfast eva is very kind and help and clean stuff

laundry not working, construction in the middle of the lobby

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

no room service. poorly maintained pool closed

they have a nice lobby and there is a pool and a bar and 7-11 next door

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

the bed was king size and it smelled like fresh laundry

spa bath and the bathroom sparkling clean and the room size it's great

the spa jets were weak.

best free hot breakfast we have had in a long time, and the welcome reception was an unexpected surprise

the gym should be open 24-7 considering i work nights on my days off i'm up at night time.

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

free parking, free breakfast

i was hoping for a pool to relax in.

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

no microwave in the room. no laundry facility .

they had free wifi and cable with lots of channels and a great tv

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

the pool was really nice for kids

clean deposit right back on card . free parking

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

spacious, quiet. free parking a plus in chicago.

convenient location the room service was fast and delicious most of the staff were true

room size, location, the bar downstairs

is nice that it has a pool, gym, indoor pool, starbucks, bar, room service, and spa/salon

the spa was closed

it is a business hotel that is close to a golf course

i have started at other golf course resorts and for similar pricing they had slightly more spacious rooms

there were many amenities including an indoor & outdoor pool, spa, and golf course.

having access to laundry is good too

laundry service

laundry was cheapest i have ever seen

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

the layout was awesome, bed very comfortable. i loved the kitchen.

they had free wifi,but didnt worked for us

no indoor pool

i thought it had an indoor pool. i should ve double checked.

its like a little apartment complex with pool and basketball court

the pool was small and ice cold. my kids were freezing.

the bathroom floor also pooled water when using the shower

there was no free breakfast no room service

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

it was the one night away from kids that we could sleep in

the only ice machine was located on a lower floor in a laundry room

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

it had all the things we wanted: free breakfast, free parking, indoor pool & hottub

crazy fast wifi

beds were comfortable. pool area was nice and clean

the pool was a really fun feature

cleanliness and the room size loved the pool

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool area was very cold. it cut our pool time drastically.

pool size for this size of a hotel is a joke

loud kids running the halls

rooms were spacious clean and nice i like the pool and like having to make a reservation

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

staff was very helpful. breakfast was great!! well located.

free parking

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pet policy. carpets could be changed.

parking lot was full of ice the duration of my visit for two days and there was only two chairs in

pool was a disappointment for my kids who were looking forward to swimming on vacation

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and

staff was great. walking trail around pond is wonderful for pets.

i d prefer a hot tub or spa tub in the room

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

our wifi did not work.

clean, put together, clean pool

wifi kicked you out early the morning of checkout making it difficult to navigate gps or looking up

was down the hall and since i had a pet with me, i was able to use side doors without bothering other people

i brought my pet

pokeman gyms and nice place to stay

no pool, tiny gym. staff not the friendliest

the pool area and fitness room were both enjoyable

i also had a hard time connecting to the wifi

room, breakfast & free parking

parking lot was safe

pool was not warm enough

they also have a guest laundry where i could wash my clothes

room service sucks

it has its own spacious gym as well and has a big swimming pool too so you can have a nice relaxing time after

it was very clean and updated. the breakfast was very good.

that gym was amazing like the hotel and when we come back we will revisit both

no laundry facility

bathroom was really small. no laundry room

staff was very accommodating to needs like extra towels, non working tv, and having a pet

the wifi had nearly no reception to my room.

nice desk and mini bar w/sink and refrigerator and coffee service

very modern. nice pool and workout room. 2 bedroom suite was very roomy

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

very clean rooms perfect breakfast

maybe a little more hot breakfast items but still pretty good

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

pet fees

be sure if you get a get a chance to check out the amerian bar & cafe across the road

location and hot breakfast

price of the pet fee was higher than most places

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

were amazing at working with us for early check in

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

helpful staff, great breakfast, near walking trail

good location, easy to access and plenty of parking

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness

the pool area needs work too, my kids were swimming and i

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

there is a swimming pool and gym

breakfast closed a bit early for my lazy sleepy kids.

didn't use the full service bar but nice to have at the hotel

laundry on site was very convenient

breakfast is not good

the paint stripes that mark the parking spaces are very narrow, 8 2 compared to standard 8 6 which

the breakfast was amazing, the location was pretty good.

the parking was excellent

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

free continental breakfast as well

great breakfast. great price.

location was good. i did not eat breakfast

pool was well cared for

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

my kids loved the pool and i enjoyed relaxing in the hot tub.

gym is very basic, room compact, bathroom small, but good for the room rate

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

lack of cleanliness, the pool was closed, they had breakfast, but they didn t have sugar for the coffee

gave us good information about the facilities: free breakfast, directions around parking/facilities

room was closest to the parking lot

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

the kitchen is useful

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

we were near the laundry room which we had to close the door since it was so dirty

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

laundry facility could use a little work

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

breakfast was excellent with lots of options

shower is amazing, delicious breakfast and got a early check in!

great and reliable shuttle service. awesome breakfast, awesome staff.

the restrictor valve inside the shower head ) and the cable was out and i couldn't connect to the wifi it said

the breakfast was delicious

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

wifi wouldnt connect half the time, the pool had bugs in it, food was overpriced for what you get

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

stupid parking charge for something

good gym. clean room

pool, starbucks in hotel, easy parking, friendly staff

great bar and restaurant

free parking.

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

ample parking, close to airport, room was clean and big

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

nice rooms, great pool and hot tub, wonderful workout facility

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

no pen or paper or wifi or microwave to heat up food

large dirty laundry basket next to front desk all day

swimming pool is very huge and the seating area is very accommodating

two room set up. nicely stocked kitchen

quite, clean, breakfast was good, pool was nice

very clean rooms and comfortable. staff was super friendly. breakfast was good.

free wifi was slow

pool was exceptionally clean

were not notified of this) and sometimes they wouldn't

rooms - excellent room service

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

the outdoor pool. wish you had a year round pool.

no shuttle driver

the hotel has a bar and restaurant on sight

parking was hard some times but that's no fault to the hotel

need shuttle to airport

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was great. and staff really nice and friendly.

breakfast needs to be changed. i have two kids and they like to eat different everyday.

the staff was very pleasant and you couldn't ask for a better breakfast

i didn t make it to breakfast

after the kids went to bed the drunk parents took the

great location, lots of nice restaurants and shops nearby, lots of parking.

there is plenty of parking and it's walking distance for lots of shopping and restaurants

the parking lot was confusing and it wasn't alot of space

even though the pool and fitness center were closed (we weren't going to use them anyways) we appreciated that

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn t and washers were broken

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

the dryer was broken, so i couldn't do laundry before i left.

s no microwave in the room and no laundry facilities

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

this is the first time i was at a hotel without a microwave or laundry room

like that the person in the reception (malcom) was very welcoming in the check in, he even add breakfast to our

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

like the bed and room, they allowed me early check in

the pool and room were nice,also the bed was a dream

is not answering the all whenever i dialed them for room service or front desk or house keeping

laundry room was small and congested

but it s not the properties fault, kids will be kids

wifi was a bit slow

could not use pool or gym

rooms were kept well. excellent breakfast

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

my kids fell in love with the place as we entered the rooms

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my

pool , hot tub , basketball and pool table were well enjoyed

the gym had all the equipment i needed for my workout also

food and bar available

gym, pool and eating area were all extremely nice as well

didn t appreciate my car being vandalized in parking lot

the pool water was cold

the food, coffee bar and cocktails were all exceptional

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

that it had a restaurant and bar on premises

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry also

along with all the room offered, there were also laundry facilities which were available free of charge to the

even the laundry room and gym were a pleasure to be around and not dirty as others have been

easy to cook, doing laundry, gym and easy to acess everything with all they have

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

gym room is small, carpets are very old

it also had free parking

even after i provided the laundry list of issues endured during our stay

the pool was amazing and a great way to relax

great location, easy parking

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so

there is plenty of free parking

the laundry room should be better signposted on the corridors.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

sunday, i had to do laundry

bar to get a drink in the evening and room was in need of an update in terms of decor - walls quite

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

ample parking

the gym was closed

bar & restaurant closed

other ones were bar and restaurant

was construction going on in the building and a big trailer in the parking lot took up a lot of parking spaces

the shuttle to the airport was very reliable and came to and from frequently

my room was on the first floor and free parking

the amenities: indoor pool, exercise room, laundry room.

breakfast was clean and organized and yummy

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

i liked everything, especially breakfast.

it was very clean and the breakfast was delicious

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

location was good and free parking is available. there is also washing machine in the hotel.

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

outdoor parking near room

liked the friendly staff, the breakfast and the wonderful pool

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

food was not great and no room service. would have liked more vending options.

free parking was great

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

this hotel was a good stop on my road trip due to the free parking