if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

indoor pool

my kids fell in love with the place as we entered the rooms

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

i loved the pool and hot tub. it was very clean.

restaurant and bar no longer offered. overpriced as a consequence

food and bar available

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

the pool was small so i did not do the laps i was anticipating, but it was clean and heated

french toast was an excellent breakfast.

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

faucet sprayed out of a leak, inconsistent satellite tv, unmanageable a/c, garbage everywhere in parking lot

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

didn t like the breakfast it s for the rich kinda high end quiche and stuff kids don t like it

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

parking lot entry/entrance was a little convoluted

nice hotel , great breakfast , not like other hotels that still play the covid card

gym was just too little

great parking spots

large dirty laundry basket next to front desk all day

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

the mini kitchen and two tv.

i liked that it was pet friendly and was fresh and clean

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements

says they have laundry service and washers but we were told they didn t and washers were broken

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

breakfast, room and love that there was a starbucks on site!!

the structure, the indoor pool

there were many amenities including an indoor & outdoor pool, spa, and golf course.

free wifi wasn't great and i think you should have good free wifi in a hotel of this nature especially

the spa was closed

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

pool could have been bigger

breakfast is just basic. not a lot of variety

too much chlorine in the pool.

the breakfast, laundry facilities, and staff are amazing.

the laundry room was a bit dirty

it was nice that they had free washers for your laundry

in-room amenities, friendly staff, comfortable pool, free guest laundry

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

their website said restaurant in the facility and laundry service, there was none

it s great location for someone who s going to the navy base. free parking free breakfast

many family's stay here that have kids graduating naval boot camp

we reserved a room with two beds and got a room with one full size bed for 2 adults and 4 kids

close to the naval station. shuttle from hotel to navy graduation. renovations underway.

the ease of parking

all basic facilities there, parking, coffee almost all day, very good food options just by in walking distance

this may be a space issue, because it's a kitchen suite, but 2 adults and 2 kids were tight (one of each in a

bed was very comfortable. fireplace in the lobby was nice. neutrogena bath products were nice.

the room itself was very comfortable and clean, with stable wifi

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

booked because it was pet friendly. was pretty clean and the staff was very kind.

handed a form that i had to sign saying i wouldn't leave my pet in room which i paid a pet fee to have there

no laundry room

bed, suite, warm cookie, room service.

was a restaurant on site, but the first night the only area open for dinner was the bar and it was extremely

kids running up and down halls all night long, slamming doors, yelling.

i wish there were things for the kids

laundry amenities on both floors were not working

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

the pool is also nice, but was closed for maintenance one of the days we were there

the pool was nice

clean facility and nice gym.

vicinity was good. lots of parking. very nice hotel.

location and parking

parking was hard some times but that's no fault to the hotel

mini fridge was in poor operation, kitchenette area needs updating, faucet needs a new aerator

it would be nice to have the laundry room on every floor.

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

the pool for the kids

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

along with all the room offered, there were also laundry facilities which were available free of charge to the

even the laundry room and gym were a pleasure to be around and not dirty as others have been

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the pool wasn t open.

bed was so comfortable, the living room space was comfortable and big, close parking, best free breakfast,

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

the pool was well kept and the lobby area was clean as

parking was some distance from the entrance, however, valet parking was available.

the building itself is very nice the pool and exercise room

i had to walk quite a bit from parking spot but happy parking was free.

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

customer service was excellent. shout out to room service for being quick.

they have free laundry facilities!

everything..spacious room gym free laundry friendly staff etc

free laundry service helped immensely. staff was more than accommodating.

free laundry facilities were an added bonus

the laundry machines were an unexpected bonus

laundry room was small and congested

kids teams staying there and children were running around and not being watched by parents or

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training

the parking lot is huge

it's hard to relax with kids jumping in and out

the amenities: indoor pool, exercise room, laundry room.

the parking

parking lot (handicap spots not snow plowed) horrible blanket for pull out bed (i called front desk

great breakfast

standard breakfast offerings each day but also provided a to go bag morning of graduation for families

laundry facilities on premises

onsite laundry facilities at a reasonable price

laundry facilities on site

the room was very clean and comfortable. the breakfast was great!

clean. full kitchen. very professional staff.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

the service is poor and in the bar very unfriendly

my room was next to noisy kids and all they did was make a lot of noise i was very upset

the breakfast had many options except meat choices.

pool is perfect, breakfast excellent & super clean

breakfast bar was also pretty impressive

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

loved the mini kitchen with kitchenware, and other kitchen and bathroom amenities, the free breakfast was a

i also didn t like the breakfast

room could be little bigger in the kitchen area!

we really enjoyed the breakfast the various of food was great

i was able to cook breakfast and dinner in the room!

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

provide a free breakfast in the morning and my kids said the eggs weren't that good

clean and modern property, easy parking. great facilities.

breakfast was great

pool and hot tub was perfect.

kids were up and very loud in the halls, but kids are kids

complementary breakfast or free shuttle services to naval graduation

pool had a lot of wild kids that parents were not doing anything about

kids were up and very loud in the halls, but kids are kids

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

four or five times and had no problem, this time my bathtub had no bar and in previous times never had a problem

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

easy access from parking lot

the pool was also very clean and well kept

the pool was closed and no notice or reason was given, but no big deal

breakfast should be open buffet

gym is so basic it hurts, but if you know how to train you'll do something with it

we never had the breakfast we paid for in the reservation

the swimming pool was nice and clean

gym, hot tub and laundry room

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

really appreciated the onsite laundry facilities, but could use better ventilation in there

laundry soap dispenser was dirty

the room, the swimming pool, the workout room and the laundry area

the breakfast could have been changed on daily basis, for 5 days i was having same stuff

we couldn t use the pool it was closed

liked that the gym was open so i could use the treadmill

breakfast was good, service was excellent

the price and it's pet friendly.

had asked for non smoking room

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

no refrigerator. no microwave. smoking.

smoking rooms and 1st floor

it sets the bar for the entire hospitality industry

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if

very clean, nice rooms for the money. has shuttle to ravinia festival

unable to access room service at all

no microwave on the room, parking full

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

i didn t make it to breakfast

inviting lots of parking

breakfast was great. and staff really nice and friendly.

breakfast was excellent

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the pool was incredibly small, not much room for swimming

breakfast left something to be desired, i would've liked to see more options for hot food

and the manager there is very accommodating if you needed to have an early check in

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

close but the pool is already closed wen you get there that is a little bit of a problem with the kids

kids were free

, the other room i had was nice to for the kids

if you're super ambitious you can walk there and save $26 on parking and the headache of leaving when the park

to do a quick load of laundry

there was dirty laundry from other rooms that stayed in hallway our entire

my room was directly across from the laundry room andy cleaning staff were loud at all hours

laundry room needed more washer and dryer.

laundry is still coin base machinery and they were running out of coins

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

mini fridge, view of sfgam, proximity to sfgam, comfortable bed, nice tv, great breakfast, friendly

just a bare parking lot

nice clean outdoor pool and good free hot breakfast

there was also a lot of parking lot construction but i realized summer is short and only a small timeframe to

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

i went for a swim but felt the pool area was a bit outdated.

sheets smelled strongly of scented laundry soap

staff are not friendly. indoor pool broken. so so breakfast option. drip sound in shower.

no hot tub, the weekend breakfast lady not friendly

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

hotel employee was so kind she was part of the breakfast staff.

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

the kids had alot of fun and there is so many activities

pool closed too early

the wave pool had a harsh salty taste and i tried not to gag. all the other pools were fine.

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

pool closed way too early for a weekend.

ice machine on floor did not work breakfast offered was minimal

hot tub not working, pool cold in spite of being advertised as heated

healthier options for breakfast would be great.

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

you can do laundry for free.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

swimming pool wasn t really big enough to get any exercise

the breakfast was not included

breakfast was fine and the pool serviceable.

the small breakfast and its limitation

also liked the fact that facility choose milnor washer extractors for their laundry

could have more available laundry machines and have earlier and later laundry hours

the laundry eo was centrally located

skunk smell in the parking lot

big clean venue, good breakfast, free parking and just a short drive either by freeway or back roads to o hare

even after i provided the laundry list of issues endured during our stay

i recommend that anyone taking their pet ask for the 1st floor

great location, easy parking

since we traveled from europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were

there is a pool but we missed the hours it was open

the room is so clean and big for a family. good wifi connection.

location was good. i did not eat breakfast

we enjoyed the free breakfast array, including hot items

location location and fact that it was clean and had everything we wanted and an indoor pool

great breakfast. great price.

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

tv didn't work and wifi is an added expense.

no free wifi

parking.

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

view of the parking lot, no couch and tiny desk

really well done. great facilities. very good golf course. first class

location of the hotel with a surrounding greenery and golf course

situated on a golf course

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

horrible parking lot. pot holes and divots everywhere.

clean and easy parking

the kids loved it

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was

kids ran around during the night

pool could be cleaner and monitored

this hotel was a good stop on my road trip due to the free parking

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

over fifteen people multiple kids under 16 unattended

pool table, jenga, cozy couches, tables to sit at

modern styling and lounge area and pool made for a pleasant

bar does not open until 5 & check in at 3

other dislikes: the small parking lot; the overly minimalist style in the room; the ridiculously priced breakfast

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

breakfast better than other hi express stayed at

very convenient, very clean, stylishly furnished room and very good breakfast

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

people drinking in parking lot all night.

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

there is no guest laundry

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

my kids found old french fries behind the end table.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

the breakfast was delicious

breakfast was so huge and good

breakfast was very good and room was very clean.

the laundry facility and the non working hot tub

there was a red stain on the carpet in our suite in the kitchen area

and that the kitchen is closed on friday and saturday

nice room and great happy hour and free breakfast

free breakfast, cocktail hours, comfortable bed, separate living room.

laundry facility could use a little work

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the room they gave us was across the laundry room and getting super loud at 6am

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

the room is also quite spacious and parking is free

called for room service never got a response

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

was there no free wifi

the hotel was great! the pool was warm and the beds were perfect.

very outdated, ac not able to reduce humidity, bad wifi, work area extremely noisy

parking fee was a surprise but i understand why

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

- free parking - quiet room - free shuttle from o'hare airport

wifi in the room was not working too well

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn t even enjoy it or really eat