cluded)

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

they could use less chlorine in the hot tub and pool locations breakfast

the breakfast buffet was fresh and stocked

the breakfast was mediocre

there were no laundry facilities.

the location felt safe and parking was more than adequate to accommodate my uhaul

called the dining room as directed on the menu for room service at 9:00p

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

stay there four days a room never was clean we went to the reception and request room service and claim they

the breakfast really needs to be rethought.

parking was also convenient

great breakfasts, easy parking, and friendly staff

staff, super clean facility,great breakfast overall it was excellent i will definitely stay there again

clean !! breakfast was fresh.

i paid almost $300 for a one night stay with complementary breakfast they only offered bagels, oatmeal packets

the room was clean .. and staff was great.. pool was awesome

pool

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

the pool looks great in pictures but looks abandoned in person

really appreciated the onsite laundry facilities, but could use better ventilation in there

gym, hot tub and laundry room

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

laundry soap dispenser was dirty

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

pool area could use a hot tub or warmer water in the pools

kids loved water park

kids had a great time

and has laundry

wanted to bring my kids here because it is right by action territory

the pool could have been bigger and the pool room could have been cooler

kids enjoyed the playing cards and using the pool

great service and awesome breakfast

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

laundry room needed more washer and dryer.

to do a quick load of laundry

my room was directly across from the laundry room andy cleaning staff were loud at all hours

there was dirty laundry from other rooms that stayed in hallway our entire

nice pool and fitness room the employees were very friendly

everything was great the food the bed the pool and how clean and quiet the hotel was.

breakfast normal american simple kids bfast

breakfast is adjusted to covid times but at least there was a breakfast

they need more towels by the pool.

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

clean and the provided breakfast was tremendouysly good

just a bare parking lot

was hoping the pool would be open later

we went during the winter season and the pool was outside.

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

gave me what i asked for such as main floor and near pool and entrance

close but the pool is already closed wen you get there that is a little bit of a problem with the kids

people were drinking beer hanging on the back of their pickup truck in the parking lot

the free breakfast was great

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

put early check in on my reservation & i still had to wait an hour to check in

pool area. area around pool was soaked. water was not draining off.

breakfast left something to be desired, i would've liked to see more options for hot food

the breakfast provided was delicious and satisfying, offering a great variety of options

i also had the chance to enjoy the pool and hot tub, which were well-maintained and provided a relaxing experience

too many kids in the pool area screaming and splashing into the hot tub.

staff were so helpful and friendly. wife loved pool

couldn't go down all the times we tried because too many people(kids)

dryer wasn?t working in laundry but it really wasn?t a necessary need

property parking lot was being resurfaced and parking was very limited

parking outside the building was being resurfaced at the time of our arrival which limited parking

and clean , breakfast was hot and fresh

breakfast was great and we used the pool, which was also nice

the housecleaners & laundry woman are wonderful, every day.

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

laundry machine was so convenient with all the dirty clothes i had

must not have kids

parking lot is in need of repairs bad

i asked where the laundry facilities were and he told me the second floor

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i didn't like that we heard ppl doing laundry all day & night

we used the laundry room, very convenient to have

were in kenosha for the amc home coming and there was enough room in the parking lot for us to park

we missed out on the continental breakfast.

hallway and at 87 with luggage was quite a walk located on the 2nd floor and made the well for breakfast

then a girl with 3 kids came in and took over

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

breakfast could have been better!

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

large room, bbq grill and free laundry.

the laundry room floor was filthy

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

also the wifi password changes weekly (not bad just an

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

they also serve the best inclusive hot breakfast we have encountered in our travels

the fitness center had a lot of broken or missing items.

was a little bummed the hot tub was under construction but the pool was available and wasn't cold

the property was clean, even the pool area, although the bathroom@the pool area was a little dirty, the pool

the amenities: indoor pool, exercise room, laundry room.

parking

enough parking it s so close to a large venue you d think there would be a little extra

the parking

i loved the peacefulness the pool and the breakfast was great

easy to cook, doing laundry, gym and easy to acess everything with all they have

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry, large room with fully equipped kitchen, friendly helpful staff

the pool should stay open later. we got in later and was not able to enjoy the pool.

parking was ample; even for the big rig we rented

great breakfast options. nice pool with pool towels.

the diamond parking should not be closer to the door than the handicapped parking

grab and go breakfast better than the other hotel we stayed at

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

dryer in laundry was not drying ($1

laundry amenities on both floors were not working

pool was not nice

good location. hotel has a fitness center that is small but serves its purpose. clean and quiet.

the breakfast was great

i missed breakfast.

i also didn t like the breakfast

the rooms were quiet and comfortable.. having the kitchen was nice.

the lack of breakfast options

breakfast was excellent

it was a good stay. kids had fun. ned s we re comfy

hotel employee were able to accommodate my early check in, i am

pool is closed

the gym was never cleaned during our stay

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

fast wifi, good shuttle bus service, cleaned room, comportable

i didn't like the scrambled eggs, they were a little runny, but everything else was good, my kids ate a lot

bacon for breakfast and the last night we had people and kids running up and down the hallway and kids screaming

pool a little too cold and hot tub very extremely hottest i ve ever been in.

pool had a lot of wild kids that parents were not doing anything about

shuttle bus was late

the pool and hot tub were a good size

the little bar soaps

free laundry service helped immensely. staff was more than accommodating.

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

free laundry facilities were an added bonus

i loved the complementary laundry and although i didn t use the gym, there was one

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

basketball and pool wasn't open.

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

wish we could get have had breakfast downstairs but they are doing the best they can by serving you and letting

breakfast was delicious and bathroom was nice

dirty pool area

excellent breakfast

i liked that they re pool is open late and it was easy to get around

their website said restaurant in the facility and laundry service, there was none

wifi was soooper slow

they offer shuttle service for families attending the navy graduation

location for the northwestern lake forest hospital and decently updated for the price and free parking

many family's stay here that have kids graduating naval boot camp

hallways smell funky as there are always laundry and cleaning carts in view

hotel room was located on a parking lot side and it was extremely loud

mini golf didn't open for no reason and the front desk said it open but when we got there the staff said

parking was very limited

also the snack bar in the water park, there was the cashier that answered and interrupt me very rudely with a

had to use the laundry room it smelled like urine in there and the ice machine is in the little

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

it was nice and clean. good location. waffle breakfast was nice.

no parking for trailer

no laundry room

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all

on site just had to walk through the lobby to get to it fantastic food in the restaurant good room service can

the hotel was quiet with plenty of parking.

the staff was nice . the rooms was nice. the food was good the pool was good.

not enough information give for the kids water park nor continenal breakfast

carpet was old & musty, bed did not even have a top sheet, stayed 2 nights and had to request room service as

i didnt know my room faced the parking lot until i got there would've like to face the water.

place to stay, lots of activities to do horseback riding, swimming, scooters, rock climbing (my kids favorite)

check in process was good. room service, clean room, clean property, great parking.

they had an activity for kids. and the laundry services

room was directly next to the laundry room

free breakfast wifi clean rooms very comfortable bed

kids running around and making noise

most surprising feature was the swimming pool area

lots of space in the parking lot and the area around the hotel felt safe enough

wish the pool was bigger or that dogs weren't allowed in the pool area

nice hotel , great breakfast , not like other hotels that still play the covid card

small pool

helpful staff, great breakfast, near walking trail

there's 2 separate bars and a cafe

street parking was convenient and close by

struggled a bit with finding a parking spot on saturday night, i took last available one across the street at

plenty of parking in a couple different lots

the gym was great as well

convenient, clean, good gym, decent breakfast

we needed handicapped accessible parking and it was

the hotel breakfast was very good too

it wasn’t them but noisy kids running up and down the hall. poor parenting

location was great - 5-15 minute drive from everything we wanted to do, and there s plenty of parking at the

since i went in the winter it was nice to have a fireplace as well

allowed us early check in and late check out which was amazing

front desk ladies were so helpful and we were able to get early check in for 3 rooms

great location and free parking included in your stay

the indoor pool wasn t ready

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

gym is not a gym

a full kitchen with microwave, a fireplace, a patio

parking onsite was a bit cramped but still manageable

the pool n laundry area

the laundry was coin operated, but the front desk had quarters.

your laundry room needs a facelift

and no laundry would be nice if they more then one machine other have their laundry room working why can't

service was lack there of and laundry facilities weren t in the best of shape

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the window faced the parking lot and the bright parking lot lights brightened our room all night

pool for kids -roomy room -decent value for 4

needed more towels. a bit noisy being down the hall from the kids running around

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

laundry room was affordable and convenient

could be cleaner and some gym areas not so clean

country inn always has great breakfasts - this one was no exception

the breakfast was delicious and the pool was open late.

the price for the breakfast buffet!

lobby of as full of stained furniture lined up with cold entering directly from doors and bar as chaotic

courtesy shuttle took me to the shopping area and picked me up

restaurant and bar were excellent and convenient.

i could not get wifi to work at all

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

comfortable beds. breakfast was great and staff very friendly.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

clean, basketball court , pool , pool table, lovely breakfast

parking

gym had no hand sanitizer

restaurant and bar no longer offered. overpriced as a consequence

gym, pool and eating area were all extremely nice as well

the pool water was cold

french toast was an excellent breakfast.

that it had a restaurant and bar on premises

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the on-site restaurant has breakfast and dinner options and it's affordable