the parking lot was about the only thing that worked.

pool is really small

pool was kind of small.

had issues with their wifi, for some reason i just couldn't connect to the internet using their wifi

friendly staff, clean rooms, comfortable bed, very nice hotel with great breakfast options

the breakfast really needs to be rethought.

there were no laundry facilities.

pool temperature was perfect

ashley and staff were very nice. pool was nice.

getting in and out of a slick bathtub with only one safety bar on the back wall of the tub made it very difficult

room service was nice

the free wifi was nice and fast

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

struggled a bit with finding a parking spot on saturday night, i took last available one across the street at

internet was out the night of our stay, so no tv or wifi, but overall, we enjoyed our stay despite this minor

the bar was very nice.

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

breakfast was great and hot coffee regular or decaf is available all day

wonderful breakfast in a very clean dining area

parking lot wasn t the greatest, but i understand they had construction work going on.

could also hear cars in parking lot

the laundry was coin operated, but the front desk had quarters.

service was lack there of and laundry facilities weren t in the best of shape

and no laundry would be nice if they more then one machine other have their laundry room working why can't

your laundry room needs a facelift

the pool n laundry area

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

the laundry room floor was filthy

large room, bbq grill and free laundry.

couldn't get the wifi to work and when

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

must not have kids

parking lot is in need of repairs bad

and has laundry

wanted to bring my kids here because it is right by action territory

the pool is a little small and the water was a little chilly, but the grandkids enjoyed it!!

breakfast was good. the rooms are very clean! the staff was very nice.

nice selection of breakfast foods in the morning

having bar onsite was very convenient specially in cold weather

pool area was nice the fact it had a bar inside was great

too many kids in the pool area screaming and splashing into the hot tub.

i had to go into the bar just to get my kids

traveling with 3 young kids, it was a bit scary

dryer wasn?t working in laundry but it really wasn?t a necessary need

pool is nice and clean

the pool was perfect for smaller children as it was mostly shallow

parking outside the building was being resurfaced at the time of our arrival which limited parking

the pool and breakfast

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

getting in and out of parking lot was a little different

from the parking to the breakfast this was a very pleasant experience

great location. good breakfast options. late check out time.

great room/bed/bathroom. excellent breakfast. everything is clean.

it was a great location. breakfast was included. it has an indoor pool which was nice.

parking, comfortable bed/bedding, great local art/photography, delicious breakfast and friendly

didn't get a chance to take advantage of free breakfast

booked mostly for the pool and hot tub but they were out of service, so the kids were bummed

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

pool stuf bar

clean rooms and entire property was clean - pool area, arcade, public bathrooms, etc

great place for kids to enjoy their vacation and the water park was well maintained too

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

spanish taste on eggs and danish at complementary breakfast, needed more trash cans in guest room

the pool!!!!

like the fact majority of parking is for diamond members also the beds where extremely uncomfortable as well as

clean and the provided breakfast was tremendouysly good

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

breakfast bar was a little small for what we had to pay for the room

had plenty of handicap parking.

person was assaulted in the parking lot and robbed

no one else was in the pool so my kids and i got it all to ourselves

we used the laundry room, very convenient to have

i didn't like that we heard ppl doing laundry all day & night

i asked where the laundry facilities were and he told me the second floor

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

even pet friendly

laundry room needed more washer and dryer.

my room was directly across from the laundry room andy cleaning staff were loud at all hours

to do a quick load of laundry

laundry is still coin base machinery and they were running out of coins

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

the room was clean .. and staff was great.. pool was awesome

no mini fridge, pool was cold

ice machine on floor did not work breakfast offered was minimal

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

the breakfast

kids were up and very loud in the halls, but kids are kids

pool had a lot of wild kids that parents were not doing anything about

common family area , pool, late check out, next door restaurant great food and stat add reason able $ large

pool are had a little hot tub and my kids really enjoyed swimming

free breakfast, price was too expensive, no shuttle to and from base for sailors later in the day

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

didn't bother me but would be nice to know in case i was traveling with kids

breakfast was great

the free wifi doesn't work

location, cleanliness, amenities, breakfast

the rooms were quiet and comfortable.. having the kitchen was nice.

the lack of breakfast options

i also didn t like the breakfast

had my kids and myself waiting in the lobby while they tried to figure it out

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

was within minutes of the graduation, very clean, all of the staff were very nice, clean indoor pool, great

the staff was friendly, they allowed early check in and the breakfast was delicious! i

friendly, helpful staff. very clean and comfortable room. excellent free breakfast.

swimming pool was small

the free laundry service was a great convenience

the laundry machines were an unexpected bonus

everything..spacious room gym free laundry friendly staff etc

free laundry facilities were an added bonus

free laundry service helped immensely. staff was more than accommodating.

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

pet friendly's

basketball and pool wasn't open.

their website said restaurant in the facility and laundry service, there was none

the hotel is in transition with updates and maintenance. parking lot closed for resurfacing.

parking lot was kinda small. maybe angling parking spots would be better.

there is a paid shuttle that will drop you off at the pedestrian gate, saving a lot of time with parking on

we were able to get an early check in and that was great.

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

laundry soap dispenser was dirty

really appreciated the onsite laundry facilities, but could use better ventilation in there

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

gym, hot tub and laundry room

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

heated pool was not heated.

early check in

the amenities: indoor pool, exercise room, laundry room.

the amenities: indoor pool, exercise room, laundry room.

my girls enjoyed the pool area

parking lot (handicap spots not snow plowed) horrible blanket for pull out bed (i called front desk

the staff was excellent parking was easily accessible in a great location

free laundry, large room with fully equipped kitchen, friendly helpful staff

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry also

even the laundry room and gym were a pleasure to be around and not dirty as others have been

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free wifi and the pool

location rooms parking all a plus with this hotel

found out about it when trying to use wifi and calling front desk

pet friendly and the breakfast

the bedbugs bite my kids my husband and me..and other family in different rooms!!

beer is conveniently sold down stairs, laundry, weight room and hot tub are also on the first floor

laundry was way too much $3.00 for wash and $3.00 to dry is too much

outside patio, on-site laundry, close to everything, comfy bed, decent breakfast for a smaller place, price was

the laundry area was quite dirty, but i think it was the guest before me that left the mess.

the laundry appliances could be updated/upgraded!

loved the laminate floors (more sanitary than carpet) nice guest laundry was available which was very convenient

was clean, and conveniently located on first floor near laundry area

breakfast buffet is good

no pool.

not having an option to take breakfast to the room.

french toast was an excellent breakfast.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

modern, clean, good location to visit lake forest, nice breakfast restaurant and staff

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

the pool was freaking freezing

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

pool , hot tub , basketball and pool table were well enjoyed

the gym had all the equipment i needed for my workout also

gym, pool and eating area were all extremely nice as well

restaurant and bar no longer offered. overpriced as a consequence

nice indoor pool

business hours of bar and restaurant.

being able to swim at a hotel is always a big deal for kids, so we canceled the last three nights we had reserved

free parking. clean hotel. great personal. i definitely come back.

noisy, bouncing kids in room above us.

it was also nice for the kids when they were given an extra 1/2 hour in the pool when the folks who had reserved

i didn't like that there wasn't multiple cereal options for kids. but it was good.

there is an atm next to the laundry facilities but no change machine

also, the facility wasn't accommodating with the laundry facility

really liked the location, comfortable beds, breakfast, pool, laundry room and price was

big tvs with a good channel selection, mini fridges and microwaves, vending machines and laundry facilities

property was very nice and clean the continental breakfast was awesome and the service was excellent friendly

hotel location and hot breakfast

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

gym was just too little

wish the pool was bigger or that dogs weren't allowed in the pool area

very good breakfast and very comfortable beds

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

we had to pay for our coffee and it s not continental so that sucked the pool was great the gym was a bummer

parking was complimentary

needed more towels. a bit noisy being down the hall from the kids running around

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

large refrigerator and convenience of guest laundry

had to use the laundry room it smelled like urine in there and the ice machine is in the little

was told the pet fee was $10

breakfast was typical but plentiful

no laundry room

gym has barely anything to work with at all(i know that not everyone works out but it would have

the restuarant and bar were closed. ice machine was broken.

the pool was absolutely amazing and having stores and places to eat so close was great

the hotel was quiet with plenty of parking.

then a girl with 3 kids came in and took over

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

free wifi

breakfast could have been better!

hallway and at 87 with luggage was quite a walk located on the 2nd floor and made the well for breakfast

staff members were great and polite. enjoy the pool and gym facilities.

breakfast was good for being complementary as well

home makers were awesome! breakfast was amazing

nice friendly staff cute little pool with toys for kids

great breakfast options. nice pool with pool towels.