there was dirty laundry from other rooms that stayed in hallway our entire

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

laundry is still coin base machinery and they were running out of coins

garbage in laundry room wasn't emptied our entire stay

my room was directly across from the laundry room andy cleaning staff were loud at all hours

maybe add a laundry area or at least some dryers for all wet clothing.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

kids loved it and we can t wait to come back again l, it was amazing and so much more then we

it's not like any of it is 5 star dinning and there mostly kids how is it that for 5 kids at the breakfast

a few more events for older kids/ teenagers. many events were only for 10 and younger.

hot tub not working, pool cold in spite of being advertised as heated

once again , down at the restaurant right now creating my breakfast phat pack (food)

ice machine on floor did not work breakfast offered was minimal

the pool was also a bit dirty

was nice to have breakfast i took my grandkids for new year 2026 , the pool area was freezing in there , but i

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

nice clean outdoor pool and good free hot breakfast

breakfast

clean rooms. good breakfast. friendly staff.

however, really wish there was better seating in the lobby area breakfast is nice with lots of choices

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

person was assaulted in the parking lot and robbed

, the other room i had was nice to for the kids

had plenty of handicap parking.

breakfast starts too early

the hotel offers breakfast, there is laundry facilities

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

early check in

the pool, room, and staff.

good location, pool, vending machines, ice, gym.

we really enjoyed the breakfast the various of food was great

the kitchen

there also people just smoking weed in front of the hotel and that was acceptable when i have kids

as having a full kitchen

said the pool was heated but it was not 85' as stated by front desk staff

i did not request another room because we arrived around 4:30 am and my kids were so tired they went to sleep

it was a good stay. kids had fun. ned’s we’re comfy

was sharp edges on the stairs in the pool my son cut his foot and the other cut his leg

pool is perfect, breakfast excellent & super clean

breakfast bar was also pretty impressive

have been right next to the housekeeping laundry room

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

a lot of parking and free

the breakfast hours were not long enough.

parking lot was not very good

pool had a lot of wild kids that parents were not doing anything about

the hotel had a shuttle to and from the base and it worked out

pool had a lot of wild kids that parents were not doing anything about

pool was great. fitness room was amazing.

pool are had a little hot tub and my kids really enjoyed swimming

everything..spacious room gym free laundry friendly staff etc

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

they offer free laundry also a shuttle pick up and drop off to my cadet graduation

free laundry facilities were an added bonus

the free laundry service was a great convenience

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

really appreciated the onsite laundry facilities, but could use better ventilation in there

laundry soap dispenser was dirty

gym, hot tub and laundry room

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

the laundry facility was very nice to have and was well maintained

very friendly staff, great outdoor area, tables, grill, pool, hot tub. very clean and quiet.

they offer free breakfast every day but the suites have full kitchen in case you prefer cook your favorite meal

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

we could have known the pool was available

and starbucks is right across the parking lot even better

the amenities: indoor pool, exercise room, laundry room.

the amenities: indoor pool, exercise room, laundry room.

pool space/ hot tub was kinda small top outside of comforter on the bed was scratchy

the pool and hot tub were very nice

i liked everything, especially breakfast.

their website said restaurant in the facility and laundry service, there was none

there is a paid shuttle that will drop you off at the pedestrian gate, saving a lot of time with parking on

breakfast could be better

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

we reserved a room with two beds and got a room with one full size bed for 2 adults and 4 kids

along with all the room offered, there were also laundry facilities which were available free of charge to the

free laundry also

even the laundry room and gym were a pleasure to be around and not dirty as others have been

free laundry, large room with fully equipped kitchen, friendly helpful staff

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

hot breakfast items due to covid but covid restrictions are over

early check in!

breakfast was ok one day the sausage was it fully cooked, cranberry juice was like colored water

wish the pool was bigger or that dogs weren't allowed in the pool area

parking lot entry/entrance was a little convoluted

there were no laundry facilities.

pool temperature was perfect

the gym was closed, but i was told i could drive a few miles down the road to use one

the hotel was very clean and room service was quick

excellent. very quiet perfect getaway. loved the outlet mall outside the parking lot

pool was a little chilly, and it was tough to find places in the bathroom to hang our wet suits and

clean !! breakfast was fresh.

having pool time reserved was nice, knowing there wouldn t be tons of other people there (especially

bigger pool

clean, great location and excellent breakfast choices for all!

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

my kids fell in love with the place as we entered the rooms

the pool was refreshing and the hot tub soothed away the aches and pains

my kids fell in love with the place as we entered the rooms

food and bar available

gym had no hand sanitizer

since the hotel has what seemed to be a full kitchen, i don't know why it could not provide food for a noon or

i loved the pool and hot tub. it was very clean.

the girl who works the bar / breakfast restaurant needs a raise

the food, coffee bar and cocktails were all exceptional

our reservation said we had breakfast included but they indicated that this was a booking

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose

french toast was an excellent breakfast.

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

breakfast was excellent sausage and bacon where dry

they could use less chlorine in the hot tub and pool locations breakfast

the breakfast buffet was fresh and stocked

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

the parking lot was about the only thing that worked.

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

to hard, kids or someone running or stomping in room above us and in hallway

it was nice and clean. good location. waffle breakfast was nice.

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

the window faced the parking lot and the bright parking lot lights brightened our room all night

there is a swimming pool and gym

did not like that you have to go downstairs to get ice from the bar every time you need some

no laundry room

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

room service closes to early on weekdays.

kids running up and down halls all night long, slamming doors, yelling.

had ample and safe parking

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

they also serve the best inclusive hot breakfast we have encountered in our travels

refurbished, clean, great location and wonderful breakfast.

pool was closed

they are going to need more parking.

the kitchen for room service was closed except for breakfast

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

excellent gym, and nice clean hotel

gym and laundry are

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

location, clean spaces, breakfast was good, and greatly appreciated amenities (free laundry for guests), workout

washers and driers were free except for laundry soap and drier sheets

the laundry room was a bit dirty

dirty laundry carts left sitting in the hallways indefinitely

breakfast is just basic. not a lot of variety

the pool area was very clean and well stocked with clean towels.

great breakfast, updated hotel and nice clean new clean carpet on the floor!

the person from breakfast eva is very kind and help and clean stuff

and has laundry

only issues during our stay was the pool was closed

nice selection of breakfast foods in the morning

so the kids couldn't hookup their switch

we were very impressed with the breakfast, much better than any other hotel we ve stayed at

large dirty laundry basket next to front desk all day

swimming pool water temperature could be warmer

i liked the space of the room and full kitchen and very quiet

this was followed by a statement that due to a wifi upgrade people needed to enter the room

and breakfast was amazing as well as having access to a pool and gym over all loved

the breakfast potatoes were a little cool. but edible.

were across from the park and the kids loved that

no complimentary breakfast. our room didn't have a fridge. the pool was small.

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed

the golf course balls flying thru the parking lot

the housecleaners & laundry woman are wonderful, every day.

laundry machine was so convenient with all the dirty clothes i had

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

with on-screen channel guide, not hideously bright like at many similar hotels, and the wifi works well

i've been asking for 2 days to have my room serviced and it has not happened yet.

says they have laundry service and washers but we were told they didn t and washers were broken

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

the dryer was broken, so i couldn't do laundry before i left.

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the cleanliness of the hotel and the big breakfast buffet.

rooms ok, parking good

i also didn't like that there were kids screaming and yelling in the pool before 8:00 a

pet found a used condom on the side of the bed the day that we were checking out

the location was great, the room was clean and comfortable, the breakfast was great, and the staff was super

large room, bbq grill and free laundry.

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

the laundry room floor was filthy

great location - nice rooms. liked the kitchen, although we didn't use it.

lighting great for parking lot

price breaker got a great choice hot tub and pool

the $30 pet fee

parking lot has some trash on the ground which i thought should have been taken care of, some of it

too many kids in the pool area screaming and splashing into the hot tub.

dryer wasn?t working in laundry but it really wasn?t a necessary need

bkfst okay; nice layout; good parking; nice room layout, except sink + shower separate areas.

the spa tub was nice and the bed was comfortable.

breakfast was decent

pet owners realize their dogs may get on furniture so i replied that he most likely would

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i asked where the laundry facilities were and he told me the second floor

we used the laundry room, very convenient to have

i didn't like that we heard ppl doing laundry all day & night

like that you don't have to check out till 12pm and i also like the breakfast and the rooms are very clean

very good choices for breakfast; i really enjoyed the hot coffee & tea available outside of breakfast hours

the room did not have a refrigerator. there is no hot tub in the pool area.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

everything and comfortable, good spots to eat walking distance plenty of parking, good rate initially then

small gym and pool opening

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

the swimming pool needs more cleaning.

would be nice if the gym would be bigger with some weights etc

big parking lot

every else was good but parking area was little compact

have liked a cheaper breakfast option for my kids

the parking lot was packed and i needed a handicap spot and all of them were taken.

no facilities open. bar restaurant etc closed. mask should be optional.

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

the bar was very nice.

there was not a designated parking lot for the hotel but there was ample parking around so that didn't even

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

plenty of parking in a couple different lots

there s also a restaurant and bar on-site

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

my kids say it all this is a really nice hotel

the staff were exceptional. the room was very clean. the breakfast exceptional.

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

breakfast crew was fantastic. location of property. walking trails by the golf course.

laundry units in the third floor, pretty good size

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

you have to relogin into their wifi every 24h

your laundry room needs a facelift

i used the laundry facilities and they, too, were clean

the pool n laundry area

and no laundry would be nice if they more then one machine other have their laundry room working why can't

the laundry was coin operated, but the front desk had quarters.

very comfortable and spacious room. superb pool

the pool was well kept and the lobby area was clean as

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

also a laundry room

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

staff was exceptional, from the front desk people, to room service, everyone was so nice and accommodating and

laundry facilities on premises

laundry facilities on site

onsite laundry facilities at a reasonable price

complimentary breakfast every morning

large comfortable room with fully supplied kitchen, large living space, complete apartment

laundry room was small and congested

the kids that were running and playing outside my room and knocking on the door a running away.

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their

pool just needs a little cleaning, but everything else is good and enjoyable

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

tray that our disposable cups were on was dusty, the pool was chilly

sheets smelled strongly of scented laundry soap

fast easy check in. clean comfortable room. excellent location. nice breakfast choices.

room service

breakfast was delicious...clean. staff was friendly and helpful.

small pool (under renovation)

the room, the swimming pool, the workout room and the laundry area

were up on the second floor, and it seems alot of families with kids were on the first floor

pet fee is pretty high

the kids could only swim for an hour because their eyes were burning so

the pool was over crowded with kids and appeared like it was the source of their baths

smoking rooms and 1st floor

the price and it's pet friendly.

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

i booked the non-smoking room however it smelled like smoke

the breakfast was only coffee, juice, and sweet rolls.

the breakfast was ok

free wifi

breakfast.

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

pool was clean 1st day, but then no maintenance or cleaning (i was there 8 days total) after that

the pool was closed and no notice or reason was given, but no big deal

breakfast should be open buffet

breakfast , library for guests (great book on chicago architecture)

gym is so basic it hurts, but if you know how to train you'll do something with it

delighted to see many breakfast options available!

slow wifi

breakfast was great staff was excellent as well

home makers were awesome! breakfast was amazing

the pool should stay open later. we got in later and was not able to enjoy the pool.

they have helped me and my kids so much and i’ve appreciated their kindness and hospitality

clean, updated, shuttle to ravinia, shuttle driver very helpful

24h open gym with some cardio machines, free weights and machines

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

parking away from the hotel.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

the pool was little cold and a bit dirty.

it has a swimming pool, exercise room and restaurant

no outdoor seating. poor pool area.

like the bed and room, they allowed me early check in

hotel site indicated complementary shuttle to ravinia concerts would be provided and it

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

breakfast was fine and the pool serviceable.

pool and gym were very nice.

breakfast was fine

breakfast was very good and room was very clean.

breakfast was so huge and good

shower is amazing, delicious breakfast and got a early check in!

i couldn't connect hotel's wifi.

my kids found old french fries behind the end table.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

we were near the laundry room which we had to close the door since it was so dirty

the room they gave us was across the laundry room and getting super loud at 6am

the only little thing is the hours (9:00 pm is closed ) for the laundry

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead