gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

laundry soap dispenser was dirty

the amenities: indoor pool, exercise room, laundry room.

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always

the breakfast was amazing and had many options

rooms that look to have been recently renovated, comfy bed, nice breakfast and area to eat

i liked everything, especially breakfast.

would have preferred a room off the first floor and away from the laundry room-it was right across from our room

free laundry also

easy to cook, doing laundry, gym and easy to acess everything with all they have

quiet, clean, friendly, nice size suite and laundry accessible 24 hours at no cost

free laundry, large room with fully equipped kitchen, friendly helpful staff

dryer in laundry was not drying ($1

were staying for 2 weeks and unfortunately the guest laundry was out of action the whole time

laundry amenities on both floors were not working

the pool is also nice, but was closed for maintenance one of the days we were there

heated pool was not heated.

hot tub not working, pool cold in spite of being advertised as heated

pool

caused confusion; it was under renovation, we were left without water for several hours, and the breakfast

pool closed way too early for a weekend.

healthier options for breakfast would be great.

there was dirty laundry from other rooms that stayed in hallway our entire

laundry is still coin base machinery and they were running out of coins

laundry machine wasn t working so we couldn t wash our clothes and the front desk lady was rather

garbage in laundry room wasn't emptied our entire stay

laundry room needed more washer and dryer.

already wet, my 3 outfits of shorts and tank and few other things i bought (no laundry service to add) , i've

maybe add a laundry area or at least some dryers for all wet clothing.

staff was awesome!! the staff who led the night dance party truly enjoyed dancing with the kids.

in room was dim, especially in the kids room

kids loved water park

laundry room detergent for laundry stuff was hella dirty and they said oh we can't take it out

breakfast was really good with many healthy choices

nice clean outdoor pool and good free hot breakfast

wish it had an inside pool

breakfast over at 10am. pool closed at night, but i understand why.

the nicest employee i came across was in the laundry room who i had to find because we needed extra towels

wasn t enough towels at the pool but then again there was a lot of people so maybe just bad

breakfast can be better

kids and i really enjoyed the pool area (which was clean) and the hours for the pool

good parking lot

staff was extremely courteous and helpful. rooms were clean. laundry was easy to find

the hotel offers breakfast, there is laundry facilities

staff was very friendly and the breakfast had a good

no internet or wifi for 2 days

very nice ,convenient and clean. my daughter and i loved our stay! the breakfast was great too!

location, cleanliness, amenities, breakfast

room could be little bigger in the kitchen area!

had my kids and myself waiting in the lobby while they tried to figure it out

i like the size of the room and having a kitchenette.

there also people just smoking weed in front of the hotel and that was acceptable when i have kids

cleanliness of the rooms friendly staff good breakfast

was within minutes of the graduation, very clean, all of the staff were very nice, clean indoor pool, great

hotel employee were able to accommodate my early check in, i am

staff also accommodated early check in upon request

nice new hotel breakfast was just ok

customer service, place was clean, offered a lot of things you could borrow for free and the free laundry was

have been right next to the housekeeping laundry room

bacon for breakfast and the last night we had people and kids running up and down the hallway and kids screaming

the pool could have been bigger because of the crowds.

but at least it has a brick wall to separate from people looking at you from the parking lot

complementary breakfast or free shuttle services to naval graduation

kids were up and very loud in the halls, but kids are kids

the hotel had a shuttle to and from the base and it worked out

the pool and hot tub were a good size

the pool area was very loud at night, there was a naked toddler walking around the pool crying.

i loved the complementary laundry and although i didn t use the gym, there was one

they have free laundry facilities!

very nice room. full kitchen with everything you need, from silverware to a laundry basket.

the free laundry service was a great convenience

the laundry machines were an unexpected bonus

is the worse room in the hotel, why do you put paying customers there when there is some sort of laundry mat

to have laundry towels and washcloths available instead of have to go to front desk and ask for it

the laundry facility was very nice to have and was well maintained

gym

great location, friendly staff, great breakfast, very comfortable

i didn't have a chance to check out many of the additional facilities, but the staff doing laundry while the

had to use the laundry room it smelled like urine in there and the ice machine is in the little

large refrigerator and convenience of guest laundry

room was adequately appointed with fridge and microwave. tv was decent- and excellent wifi

people were rude kids rude running around unsupervised

no laundry room

you are not pet friendly

wifi was hacked

had ample and safe parking

i wouldn't close room service until 11:00 pm during the week

family favorite place is the pool, which didn't disappoint

early check in!

breakfast, front desk very helpful, location to alot of stores, walmart, restauraunts, very

gettin into the parking lot.

pool

their website said restaurant in the facility and laundry service, there was none

we were able to get an early check in and that was great.

and parking in downtown chicago is $50 no matter where you park, so stay at the nice hotel

the hotel is in transition with updates and maintenance. parking lot closed for resurfacing.

we needed, just somewhere to sleep for the night but wouldn't recommend for longer stays or with kids

the covers were ripped, closet door off of the hinge, no laundry bag, shower was dirty and the shower head kept

for our coffee and it s not continental so that sucked the pool was great the gym was a bummer laundry service

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine

pool for kids -roomy room -decent value for 4

good parking accommodations as well

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

breakfast, pool and staff mary & lisa was the best ever!!

breakfast could have included eggs, bacon, sausage

the pool, friendly staff and nice breakfast

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

we were so close to the elevator and laundry and some other things happening on site that we didn't sleep at

if you don't get a room close to all of the on site action (laundry, elevator) it should be a quiet stay

indoor pool

breakfast was delicious and varied, fresh and well tended

the pool was refreshing and the hot tub soothed away the aches and pains

the pool was clean

the gym had all the equipment i needed for my workout also

covid-19 restrictions meant that we had no amenities, room service or restaurant

business hours of bar and restaurant.

open floor plan with dining and bar on main floor as you walk in made it feel inviting

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the on-site restaurant has breakfast and dinner options and it's affordable

the food, coffee bar and cocktails were all exceptional

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

great pool and hot tub. located near everything we needed.

their pool wasn't in working order and we have three kids looking to swim

clean, staff was great, breakfast was good

the swimming pool needs more cleaning.

gym and laundry are

the breakfast, laundry facilities, and staff are amazing.

the laundry room was a bit dirty

dirty laundry and garbage bags in the hallways

washers and driers were free except for laundry soap and drier sheets

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

dirty laundry carts left sitting in the hallways indefinitely

clean rooms, awesome pool, a great breakfast, and the staff

rate was very reasonable given the nice, updated, clean room, complimentary breakfast and cheerful staff

the pool

breakfast ud83cudf73 is great

pool was outstanding to say the least and the location was amazing unfortunately the bar in the pool area was

food from room service was very good

charged $25 for two days of wifi in the room

left us ordering room service

were across from the park and the kids loved that

free wifi

the breakfast was only coffee, juice, and sweet rolls.

wifi needs certainly to be improved

we missed out on the continental breakfast.

breakfast.

large dirty laundry basket next to front desk all day

very clean. friendly staff and pet friendly.

breakfast was the best i ever had at a hotel

the gym and pool are also wonderful

very clean rooms and comfortable. staff was super friendly. breakfast was good.

clean and comfortable! the staff was so kind to help us with early check in. thank you!

nice getaway close to home! kids love the pool. rates reasonable and great breakfast!

great breakfast options. nice pool with pool towels.

the front desk gentleman was welcoming and friendly, easy check in, pool was great, comfy beds, fridge and

the pool was very cold, and they no longer have the hot-tub which is in the photos

the pool was clean and warm

small gym and pool opening

later that night, we had an issue accessing the pool area at the last minute - our kids were feeling emotional

bed was very comfortable. fireplace in the lobby was nice. neutrogena bath products were nice.

small gym and pool opening

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

i was right across from the laundry area room 339 it was a bit loud.

says they have laundry service and washers but we were told they didn t and washers were broken

it was a good location for our purposes. it was also nice to have laundry facilities on site.

there were no laundry facilities.

ashley and staff were very nice. pool was nice.

room service

stay there four days a room never was clean we went to the reception and request room service and claim they

enjoyed the bar restaurant

staff, super clean facility,great breakfast overall it was excellent i will definitely stay there again

pool is really small

friendly staff, clean rooms, comfortable bed, very nice hotel with great breakfast options

very nice and clean except pool was dirty

clean, great location and excellent breakfast choices for all!

sheets smelled strongly of scented laundry soap

breakfast was excellent ! very clean hotel,

wifi works, bed very comfy

location was easily accessible right off the highway, and the shuttle made a big difference getting to/from the

breakfast was very nice and offered a great variety

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the location, comfortable and spacious room, plenty of well lit parking with access to exterior doors close to

very accommodating staff. good breakfast. great location for us. pool for kids.

nice and clean. breakfast fantastic (fresh omelette)

though we didn't get to use the pool, the outside entrance was right around the corner from us

the room, the swimming pool, the workout room and the laundry area

amenities like the gym half worked and the ones that did did not work well

was a family living in a unit by the door to the parking closest to our room and constantly garbage and things

unruly kids in lobby

parking was free also

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

no refrigerator. no microwave. smoking.

even if you choose non smoking room, there is smoke smell in the corridor :(

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

parking lot is a long walk with bags. can't imagine what it's like in the winter.

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

it is a welcoming place everyone is so nice. lots of parking available. good service.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

the parking lot was about the only thing that worked.

parking was hard some times but that's no fault to the hotel

like that the room is very beautiful, the white with the purple, and there was nice kitchen area and doors into

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

the pool was very pleasant

3 times once housekeeping did not leave any- none on the wall not leaving a spare roll marriotte shuttle blocked

laundry units in the third floor, pretty good size

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

ample parking, close to airport, room was clean and big

the team went above and beyond! bar and restaurant were nice and convenient.

price, comfortable beds and pillows. pool, bar and restaurant.

restaurant and bar were excellent and convenient.

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

but had another queen room down the hall and gave mr the keys but that was also a king so my 3 kids wound up

laundry room was affordable and convenient

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

parking.

could be cleaner and some gym areas not so clean

breakfast not very good.

s no microwave in the room and no laundry facilities

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

otherwise free breakfast would be nice, it's a little

and has laundry

pool was dirty - didn't want to actually swim in it

breakfast was good. the rooms are very clean! the staff was very nice.

the complimentary breakfast was delicious

also the coffee part of the breakfast was empty by 7am and i was on the go and looking forward to it

booked mostly for the pool and hot tub but they were out of service, so the kids were bummed

unexpectedly paid a ridiculous price for my pet which i never did a few years prior but they said new owners

breakfast is adjusted to covid times but at least there was a breakfast

parking, comfortable bed/bedding, great local art/photography, delicious breakfast and friendly

we liked the room, bed, bathroom, pool, jacuzzi and breakfast

laundry machine was so convenient with all the dirty clothes i had

laundry machine was available, hot breakfast served eggs and sausage, wifi was fast, staff were

the housecleaners & laundry woman are wonderful, every day.

breakfast was adequate as well

i didn t eat breakfast

laundry room was small and congested

room, clean rooms, large parking lot , three elevators help with the wait during check out

the bar was great and the food

pool just needs a little cleaning, but everything else is good and enjoyable

i didn t get a chance to stay for breakfast but i heard really good reviews about it.

beautiful hotel. breakfast was good. already made reservation for july country thunder weekend.

the wifi connection was reliable, and it was great to have access to a pool, hot tub, and bar on-site

did not like that they added a $30 pet charge for our 9 pound italian greyhound dog

hard to pick one thing! clean rooms, delicious breakfast, friendly and helpful staff.

, a bar and pool table

dryer wasn?t working in laundry but it really wasn?t a necessary need

pet owners realize their dogs may get on furniture so i replied that he most likely would

wifi was spotty at best

the pool and breakfast

wifi never connected

suggestion is a change machine in the laundry room as the front desk doesn't always have enough quarters

they also serve the best inclusive hot breakfast we have encountered in our travels

early, there were about 5 cars in the parking lot total, and was told could not check in until 3pm

the pool was warm and large

parking was less than adequate

i asked where the laundry facilities were and he told me the second floor

we used the laundry room, very convenient to have

use a translator around here difficult communicating, maintain pool area better & put camera in laundry someone

i didn't like that we heard ppl doing laundry all day & night

she was also very nice when i asked for 1 extra hour for check out so the kids could use the pool one more time

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

hotel has self-service laundry facilities

the laundry room should be better signposted on the corridors.

sunday, i had to do laundry

like a second class citizen once more profitable guests showed up, hotel was completely full of kids ton of

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

outdoor parking near room

complimentary breakfast every morning

room was very clean, beds comfortable, hallway very clean and quiet, free laundry was much

the laundry room floor was filthy

no breakfast; room 120 next to commercial laundry. could hear washing machines spin.

large room, bbq grill and free laundry.

location, pet friendly, parking for our boat, friendliness of staff.

the gym was pretty low end.

comfortable room, spacious, good breakfast at a good value visiting friends

awkward to get out of the parking lot sometimes

breakfast is a starbucks cafe within the hotel. it s ok but not great.

unlocked external door. couldn t get into workout room or pool with card. had to get staff.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

clean, quiet, good location, plenty of parking.

our kids even noticed and commented how extremely nice it was

parking

the breakfast was very good with a lot of options.