the pool was gross and the staff did not check in on it

bartender/service and hotel staff were outstanding

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

the breakfast was not included

the shuttle that could be scheduled to reach local places was easily

you can do laundry for free.

the property had complimentary laundry room, gym and pool

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

they have helped me and my kids so much and i ve appreciated their kindness and hospitality

clean, great staff, helpful and shuttle to ravinia

nice lobby, free parking, good location.

parking lot was packed saturday night

don't like that think that rooms is not cheap but any way we have to pay for wifi but overs it's

it didn t have a pool

rooms where clean an just wished they did a better service in the food for breakfast in the morning but overall

wifi was spotty and slow.

parking lot is small.

small kitchen and very homey

from the front desk staff to the house keeping, to the kitchen

staff , clean rooms , good breakfast , a lot of parking lots and good area near one of the best shopping areas

many kids in swimming pool-noisy

conveniently located off the interstate. pet friendly

the kitchen with stove, fridge, and a few dishes was a nice touch as well

the laundry area with amazing snacks to purchase was a plus

, clean and reasonably priced laundry facilities)

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

plus laundry facility is real bonus

convenient and easy, great laundry facility

guest laundry

i ordered room service and the food was not worth the price they charged.

it was very clean and the staff were charming. gym was good as well.

well located. great parking. very good room service.

great location, not too far from airport. good parking facilities. close to restaurants.

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

limited parking but not a biggy

clean easy checkin parking behind building nice shampoo products

the gym was pretty low end.

awkward to get out of the parking lot sometimes

excellent breakfast. could have used a refill on the coffee, though.

wifi did not work for the night we were there

we never had the breakfast we paid for in the reservation

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

breakfast was basic and filling

breakfast was bad.

the name changed, but the signage did not. also, breakfast was

shirtless smoker with the huge dog sitting outside his room, the carload of teens in the parking lot ( trying

the pool wasn't very clean (floating hair, debris)

location and parking

the kids were able to enjoy themselves instead of being trapped in a room

at 2 am and with kids in tow, that was pretty disappointing

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

i liked the layout of the hotel, had laundry and snack machine in one area.

on sight vending and laundry

tv didn't work and wifi is an added expense.

no free wifi

parking lot wasn t cleared of snow properly, making it treacherous to get to my car

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

loved the guest laundry

there used to be a guest laundry but it was no longer functional

free breakfast and wonderful front desk staff. also free laundry machines!!

even after i provided the laundry list of issues endured during our stay

there was no breakfast at this location ... and no restaurant or bar open!

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

the only day that we received it was that we went to the front desk after going to the gym to make sure that

staff, pool, room setup

onsite laundry facilities at a reasonable price

laundry facilities on premises

laundry facilities on site

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

sunday, i had to do laundry

clean rooms with balconies, wonderful front desk staff, bar on site.

dirty laundry was left outside my door for over 4 hours after my room was cleaned

i don t believe there was breakfast unfortunately.. room service was unavailable as well.

like the bed and room, they allowed me early check in

their is no microwave and room service doesn t come to the room and clean

well designed room, excellent, private, well maintained fitness/pool facilities.

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

then i went to do laundry and learned that drier was out of service (there was a sign)

clean, pet-friendly, affordable

wifi was strong and location was

is a little sketchy with tweakers constantly hanging out in the parking lot and possibly living at motel 6 but

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

free parking

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

clean, quiet, good location, plenty of parking.

laundry room was small and congested

it s hard for adults on vacation to get alone time when we re around everyone s kids

need to have free wifi to your guess

receive a lot of racism from other customers that didn t have kids

my other pet peevewas that there

this is the first time i was at a hotel without a microwave or laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

also a laundry room

s no microwave in the room and no laundry facilities

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger

so clean! exceptional staff. great pool and hot tub area.

the wifi kept going out.had to mess with it for a long time.

pool and hot tub

wifi service did not work, i was told by reception to call tech support

laundry room was out of order

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

no change for laundry room

the front desk did not have change for laundry at any time

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

it is like swimming in the laundry room

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

no room service but the lobby was pretty.

the gym is good

gym is a bit small and clostrophobic (no windows)

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

small bathroom, rooms a bit outdated and hard to park around the hotel , gym was nothing special but you could

need to install laundry vending machines in your laundry room

great location, great front desk service, good access to laundry and vending machines, good elevator service,

they even had laundry facilities upstairs

the breakfast selection. and the laundry machines were broken down.

the location and the workers. they didn't let me do late check out! which iits ok

laundry located in second floor accessible by payment which is ok but the washing machines and

for example we were unaware that there was laundry facilities in the hotel

free laundry

nice gym

space, location & the gym!

poor wifi interference on

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

they don't have wifi they are laying when you check in

the parking lot

need shuttle to airport

the pool water was too could

very pet friendly. great campus with paths for nice walks

the pool was very pleasant

nice pool and work out facility

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

great breakfast, it was very clean, the pool and jacuzzi!

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i wish i had more time i did not get to use the pool

wifi was on the slow side

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

the building itself is very nice the pool and exercise room

i had to walk quite a bit from parking spot but happy parking was free.

parking is a bit far in adjacent lots.

very comfortable and spacious room. superb pool

parking too was an issue

laundry not accept credit or debit cards

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

no pool a little dirty

when calling to order the shuttle the staff was very helpful and nice over the phone

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

kids running up and down hallway

breakfast was simple, our kids like waffle machine

large pool, business area available, and good size workout room with a large tv

i did not like a long haul way. took some time to get to our room with little kids.

laundry room and gym are good

wish they had laundry in the building

onsite laundry room

no kids

wish there was room service

for the price of the room breakfast should have been included and no restrooms close to the pool

friendly staff, clean facility, secure parking, located right next to rivers casino.

next to the casino and airport, what could be better

close to airport and casino. comfortable beds. van to the airport for free

service and shuttle service

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

the gym was also better than most hotel gyms

updated, clean, friendly staff and wonderful breakfast.

nice warm indoor pool, good breakfast and free airport shuttle also included

i used the gym which had the necessary equipment

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

the bar area was nice

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

great location and shuttle service was great

microwave not very clean. nor the laundry

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

convient laundry area, gym and

no room service during our stay no proper response or action on requests

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

no laundry

east is across the parking lot as well as a casino

everything especially the friendly helpful restaurant staff...and the shuttle!

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had

room service info in hotel room - maybe it was on the tv somewhere but i wasn't going to poke

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

the free breakfast was great with a wide variety of items to choose from

you also didn't up charge for wi-fi or breakfast

the kitchen in our room was perfect for us. saved us a ton of money

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

the pool area was great kids loved it !

there were some roaches in the pool area

didn't try any of the food or bar but they made a point of letting me know where it was and its hours when i

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

we could do our own laundry, and the staff were friendly

wifi was spotty

breakfast was great and shuttle services to go to the airport

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn t and washers were broken

it was a good location for our purposes. it was also nice to have laundry facilities on site.

they had laundry options and also breakfast

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

was not told there was free wifi, there was only a wifi with password and i did not have the password and was

there is no coine laundry

no laundry facilities on property. no restaurant.

pet friendly facilities is awesome

good wifi

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

lots of broken items (laundry was completely out of service for days, cracked light switch)

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

everything room service was great and the food was awesome.

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending

nice bar and late night food

room service menu was minimal and room service was overpriced

they had a room availble and close to the hotel with a free shuttle and bar and resturant that was open pass 9

the room size, restaurant, bar and pool!

no room service or room cleaning

although there wasn't a full restaurant, there was a small area with tables adjacent to the bar with a limited

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

no room service

the hot tub ! pool for the kids .

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

laundry basket full of towels still over flowing and all over the floor

early check in

excellent price for the quality. staff was very courteous. airport shuttle very available.

my kids loved swimming

shuttle service must be fast . i waited 50 min

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

also, they have a laundry where i did my load and it just costed me $4

laundry

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

the shuttle service was very good and easy to use, laundry facilities are free to use

our room didn t have a laundry bag.

no laundry

the pool was a plus for our stay! they also serve breakfast.

indoor pool is a plus and close to airport even better

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes

great staff, hot coffee and breakfast, laundry, great location.

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

staff. fact that there is kitchen

facilities laundry room was out order

like someone was doing laundry

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

you feel you are in a laundry cleaning area

laundry area looks like a dark dungeon, no lighting

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

bar drinks and food were excellent

we tried room service the night we stayed but no one answered

the gym had great equipment

operated laundry

that it had onsite laundry room

there was a vending machine with water/cola and ice and laundry on our floor

wasn't a bus to take me to the casino i think you have to have that because i love going to the casino or any

fresh and close to the airpot has a restaurant and sports bar on site

large dirty laundry basket next to front desk all day

breakfast was great

was not expecting the private bedroom in the suite. kitchenette was super convenient!

there was not adequate parking.

very clean. friendly staff and pet friendly.

first night didn t get any sleep kids running arnd

2 king size bed but a get 2 queen size they don t have king size beds my family 2 adult 2 kids we have really

i requested a late check out but, after seeing how dirty the room was, i left early

friendly and attentive staff. close to the airport. the complimentary shuttle. nice room.

that the bar did not accept cash.

parking

the surrounding area also didn't feel very safe; our car was involved in a minor accident in the parking lot

they accommodated our request for early check in. free breakfast

friendly, upscale and loved the breakfast.

the free every day breakfast is good quality good and also a wide variety of food and drinks

have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free

to blue line, free shuttle to/from airport

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

very clean, smells nice throughout, great pool==i only had room service--great.

they didn t have the room size i booked so some of my kids had to sleep on the floor

was a kids sleep over going on right next door to my room

the reception and food - breakfast and evening snacks with drinks.

everything was good, staff at the bar were wonderful!

pool/covid. noticed alot of people not obeying 45 minutes.

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

shuttle took us to airport and staff

our kids always love your freshly-baked signature soft cookies

gym is very small and weight lift is not possible

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

the gym is incredible!

if you need to get laundry done - it is a easy uber to schiller

the wasn t a laundry bag either

enjoyed how clean the hotel was, and how many facilities they had to offer on site (gym, pool, restaurants, etc

breakfast selection was limited

the gym was small but got the job done.

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

the kids and me watch movies on our ipad

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities

loved the location. shuttle drivers were great.

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

it doesn t have a laundry facility to wash clothes

they were even able to get us clean laundry with their dry cleaning service on christmas eve

gym was phenomenal, very well-equipped and open 24/7 which was perfect for jet lag

very clean, next to and within walking distance of outlets. nice restaurant and bar. nice gym

breakfast and bar were closed. some of the towels looked like make-up was left on them.

the staff were very accommodating. my 2 year old loved the pool.

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

the free beer and appetisers, the pool was small but lovely and warm

it was great to have a shuttle to the airport.

you had to pay for breakfast

valet parking would have been appreciated when i had to walk through the rain from the parking area

there were many amenities including an indoor & outdoor pool, spa, and golf course.

the golf course balls flying thru the parking lot

no breakfast was a bummer on new years day

no microwave, no laundry, people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry room is ok

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

i didnt like the funky smell in the laundry/ vending area

excellent gym, and nice clean hotel

this hotel does not have a restaurant or room service

the kitchen for room service was closed except for breakfast

really enjoyed the lobby bar this visit.

please also be reminded there is no laundry in the hotel

everything except no laundry for guest ! that s extremely hard when staying a week or more

no laundry .tv service is slow.

no guest laundry room

not be advertised as a casino hotel

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size room, the laundry was a bonus

no plastic bag for laundry

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

they have a coin laundry we found great after road

dirty laundry carts left sitting in the hallways indefinitely

everything was beautifully maintained from the lobby to the pool to our hotel room.

friendl staff eco in. super clean and great breakfast.

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

gym and laundry are

it was nice that they had free washers for your laundry

in-room amenities, friendly staff, comfortable pool, free guest laundry

washers and driers were free except for laundry soap and drier sheets

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have

laundry service said same day, but did not deliver as promised but still charged for service

laundry facility except some contractor picks up and drops back in 24 hours

was no laundry service and this was very inconvenient

i asked if they had dry cleaning/laundry service

pet and small kid friendly. staff was very friendly and supportive.

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

one staff even did his own laundry while cooking himself a meal in the room by the front desk

is spacious with a sofa and kitchen counter available as well as microwave and fridge

wifi wasn t working unless you stood in the hallway but as soon as you enter the room no signal

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

breakfast was fantastic as well

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

room service a little difficult, had a tag to do it later on my door, but they never did even later

breakfast is extraordinary

the hotel wifi was free but inadequate and slow

and omlette options size of the room free car parking 24 hours free of charge filter coffee and fruit (banana,

was very helpful that we were allowed to take out our breakfast

breakfast was very good and room was very clean.

breakfast was excellent as were the accommodations

were never in the 5 days we stayed, able to get a wifi connection

the side door didn't open with a key card. the gym equipment should be more updated.

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

the room they gave us was across the laundry room and getting super loud at 6am

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

free parking and tv with many channels(hbo, espn) where other hotels ask to pay for vod.

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

called for room service never got a response

wifi is a nightmare, constantly dropping service