they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

laundry facilities were clean and available

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

location, laundry room, the size of the room

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

it was good location and pet friendly

beautiful hotel and room great breakfast staff was nice

breakfast just ok. juice all watered down.

free parking no complimentary water indoor pool burned your nose hairs from all the chlorine seriously

no laundry facility

bathroom was really small. no laundry room

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

free parking on sight

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

parking was good as

very friendly staff. loved the hot breakfast and affordable even with pet fees

nice and small, liked all of the breakfast options for picky kids :)

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

location is close to everything you need, there s plenty of parking, and even an outdoor pool

gym was mostly all broke. bad smell on the room

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

parking lot drinking and drunken activities. signage visibility.

was down the hall and since i had a pet with me, i was able to use side doors without bothering other people

my husband enjoyed the fitness room

small pool

from highway, super comfy bed, clean facilities, on site bar and grill

it was the one night away from kids that we could sleep in

) the pool is nice and clean but very small

saw employees doing laundry and folding with no gloves or mask

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the staff also keep directing me to the laundry facility when i asked for clean sheets

laundry is still using coins and requires cash to buy quarters to use for doing laundry

furniture late at night and then it started early in the morning--i think it may be from the laundry area and

the location is great with plenty of parking spaces. no outside noise. good customer service.

was excellent and my kids really enjoyed the swimming pool

room service tray/dishes never picked up after 24 hours plus

lounge and bar area

parking was great

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

laundry hours were only until 8pm, we could have used another hour or so.

fact that we couldn t use the pool or gym and the breakfast area was just grab and go which sucked but we

the breakfast was good and fresh and i loved the pool

beds were comfortable. great free breakfast

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

i stayed a month & the laundry facility came in handy

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry room

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

1 bar of soap on bath matt on the floor for shower, none for sink

cleanliness of the room, gym, pool

first time i used the pool, there was no clean dry towel available at the pool

need more hooks or towel bar in bathroom

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

wifi was weak on the second floor.

no room service. poorly maintained pool closed

the bed was king size and it smelled like fresh laundry

of parking

some potholes in parking lot. water pressure was kind of low.

pool is a little small, but kids clear out late at night for an adults only quiet time experience

i loved the room with whirlpool plus fireplace and double faucet shower.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

thank you for having working ev chargers! we ll always stay here because of those!

the rooms were comforting, dove soap for sensitive skin, hot breakfast was decent

decent breakfast

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

great breakfast

parking situation after a certain time couldnt find a place to park after we returned from dinner

the basketball court was right next to the pool

breakfast was excellent

no indoor pool

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

breakfast was nice,they have a laundry area coin operated for long stays

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

the location and staff were great, laundry and basketball court also a plus.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

there is an indoors swimming pool and breakfast is included in stay

pool was cold

there was no breakfast available nor the pool, the rooms need more outlets.

pool couldn t be used

really nice rooms, a pool and breakfast. really should be more than 1 star

the wifi wasn't free as stated.

both in the room and the common areas, good breakfast (included in my rate), much better wifi than on a previous

the floor on the swimming pool was a little aggressive.

my kids loved the pool and they room

everything was great except parking

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said no, it

the location was perfect. friendly service. i felt 50/50 about the pet policy

the bar was closed and had to purchase our own stuff

the parking lot needs to be fixed.

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

clean and nice. classy decorations. great parking. friendly staff.

breakfast available for purchase and nice bar for evening night cap

the halls smelled like weed, and you could hear kids running up and down the halls.

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

wifi connection was good

couple tiny ants in kitchen area

has laundry

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

they also have a guest laundry where i could wash my clothes

room was clean, staff was great, good breakfast, nice gym

the pool was very nice with plenty of lounge chairs and a neat water feature

that gym was amazing like the hotel and when we come back we will revisit both

the free parking was also very useful

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

i didn't make breakfast but the location was great!

room was spacious, clean and the pool was awesome!

kitchen has all equipment

kitchen

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

there is coin laundry on site

laundry service

laundry was cheapest i have ever seen

like a musty smell, they put me next to the laundry room where there was noise all the time

there is generous parking in front

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

as a single mom who was traveling with my nine year old, if the drunk men fighting in the parking lot was not

in the morning (i am not a morning person) you might want to note they did not appear to offer room service or

t have laundry detergent in the washing room should refill on this was the only thing i

laundry facilities were difficult to use and partially out of order

the facilities like laundry, gym were good

the laundry room was very high

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry facility and the non working hot tub

everything was great other then being cold in the pool area

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

nice room and great happy hour and free breakfast

big parking area close to the main doors

laundry on site was very convenient

arranged for a late check out and the staff did not communicate that to each other

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

, the pool was open with 1 hours block reservation spots

served breakfast

need a centrifuge spinner for swimsuits in the pool lounge

the parking lot is a good distance away

was no microwave in the room and the pool hours were kind of early

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

had a room full of loud bouncing off the walls kids next door (middle school age) that kept me awake

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

room was large and clean. wifi was reliable.

good free breakfast and the pool seems a hit with kids

pool area was poorly kept up

pool was semi cold for it being cold outside, could have been cleaner

one bedroom with the living room/kitchenette was perfect

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

breakfast was excellent for the price of the accommodation

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

everything, free parking, free breakfast and a clean and comfy room.

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

staff was professional at every turn (from check in to serving breakfast the morning after)

no quarters available for laundry

on-site laundry, kitchenette in every room.

the room had two desks with chairs and a kitchen. it was comfortable and convenient.

i like the kitchenette and they layout of the room.

having a kitchen was very nice

the room was also near the laundry with very high humidity

there is no guest laundry

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

breakfast was fantastic!

only major disappointment for us was how early room service closed up for the night

pool

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

free parking and several secure entrances

free parking and great breakfast

the wifi was awful. it goes and back anytime

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

the kids loved the pool, fountain, fish tank, and

location, kind staff, swimming pool, gym. room was clean and cozy.

great bed! blue heron bar attached was fun and had good food.

and go is ok i guess i really miss hot breakfast tho if you are expecting customers to still pay full prices

the breakfast

the kitchen area was nice to have and a comfortable bed.

very responsive and easy going staff, large rooms with built-in kitchen

always able to refrigerate and microwave/cook (on stove), always able to watch tv and connect to wifi, always

breakfast

location, breakfast

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

room aren t clean and parking lots people smoke marijuana

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

quiet clean order to room laundry

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

everyone is kind of. laundry mechanics terrible smell like peeps.

they had laundry.

the gym and pool is very good

very professional staff! love the breakfast buffet

were not aware of pet charges and attempted to bill me 150% of appropriate charge

bennigan's sports bar and restaurant is always worth a

was very quiet, well appointed, good bed and linens, great bathroom, little kitchenette

location, price, pet friendly

small parking lot

breakfast at 6:00 would be better, especially for people who have to get up earlier and get to

i also like that bennigan's is a short walk across the parking lot

breakfast can include more items.

pool & laundry not available

money got stuck in the guest laundry dryer and it would not work

great hotel .. wonderful breakfast

breakfast shower

wb nice to have found out the pool was closed before booking. overall very good hotel tho!

they had to go to the laundry to obtain supposedly clean pillowcases

kids liked it and i was pretty impressed

allow early check in when availble. kindly check in person.

pet friendly

quiet, you have everything in your room, ac, tv, microwave, coffee maker, nice breakfast, clean bed

would have been nice if the breakfast menu available for room service was available in the dining area in the

great staff! great pool! comfortable room!

a nice bar to finish the evening

in the evening bad quality of wifi

the pools (indoor and outdoor)

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

meat was not really tasty, the rest of the breakfast was really good

paying for each individual pet.

modern styling and lounge area and pool made for a pleasant

right off the highway, up to date, very colorful, nice pool

just the parking spots are to tight

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

sheets smelled strongly of scented laundry soap

there is nothing i didn't like,the breakfast was excellent

very pet friendly, nearby walking trail for our daily walkies

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

breakfast, parking, wifi, overall cleanliness was fine.

well presented breakfast and the laundry facilities were great

hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it

the wifi signal is poor. the location is far from the down town

the amount of space for parking was good and was in a good location out of the big city

pool area could have been updated a little the water seemed a bit cloudy and some areas were

two different bank cards in laundry payment option for dryer

nice laundry and vending

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

the laundry facility was $3

didn't notice a pool, but there were laundry facilities

other guests left trash in parking area

but you have a kitchen space, you're free to hit wallmart

free breakfast,wifi and parking

had a nice size kitchen so we didn t have to go out for every meal

amenities (laundry), needs to be more welcoming

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

very secure. clean uncluttered room wifi worked great.

also the wifi needs to be updated

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

gym was too limited.

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

breakfast was very good

the room has its own kitchen, and the free breakfast exceeded my expectations

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

staff was not overly friendly but enjoyed the pool and breakfast

the room service was in and out like a whisper

more parking

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

wifi doesn't work

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

was there no free wifi

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine

should have been warned that there would be a charge for parking

the pool was super warm and clean!

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

laundry room and vending machines on premises but there s hours of operation

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

called for room service never got a response

the kitchen is useful

wifi so slow, i didn't bother to use it

the room is also quite spacious and parking is free

guest laundry room

the pool area could be a little cleaner but was still very nice

parking was ample.

healthy breakfast options were just a bonus

decent clean room with hot breakfast. definitely would stay again

the room they gave us was across the laundry room and getting super loud at 6am

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

we were near the laundry room which we had to close the door since it was so dirty

laundry facility could use a little work

best breakfast buffet. great location. clean.

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

very clean very friendly staff great breakfast great location highly recommend!

breakfast was very good and room was very clean.

breakfast was excellent with lots of options

problem was that i asked for a non smoking accommodation and the room was still hazy with smoke, the bedspread

old, lumpy pillows we had a non-smoking room but the hallway reaked bad of smoke

are simple but serve the purpose if you and your pets need a place to stay smoking rooms were available and

the price and it's pet friendly.

and smoking

also the blinds didn't close enough to block the lights from the parking lot

up in the morning and seeing what appeared to be homeless people wandering around the parking lot

would not stay here again because of no breakfast & having to rent everything for extended stay kitchens

the location was great and my room had an induction stove kitchenette.

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

best breakfast that u can ask for at a

had a problem with the wifi and the 2 computers in the lobby didn't work

would be nice if the gym would be bigger with some weights etc

clean and easy parking

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

the food we ate in the bar was very good and priced well.

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

the pool was closed.

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

breakfast was awesome

could have catered for non meat eaters at breakfast a bit more.

trash in parking lot should be a morning and evening ritual to remove

love it if breakfast started at 6 am on weekends

clean, safe. good breakfast. good parking

the free wash/dry laundry is gr8

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

free laundry, convenience store, nice size rooms

complimentary laundry

little store, free laundry, kitchenettes

the room, the swimming pool, the workout room and the laundry area

the breakfast could have been changed on daily basis, for 5 days i was having same stuff

garden next swimming pool glass door from bedroom out to garden staff was all amazing very friendly breakfast

pet fee is pretty high

the kids could only swim for an hour because their eyes were burning so

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

to ask for bar soap for the bathroom sink

the pool was great for the kids

my kids loved the breakfast and the front desk attendants were very nice!

the pool was great for the kids

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

amazing golf views!

facilities. pool bowling alley on premises and spa and sauna access

my kids enjoyed the stay we will be coming back

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

my room was by the laundry room and i could hear it all evening.

than obnoxious guests on the floor above us with their kids screaming off the balcony at everyone that went by

pool key. keep them is 30$ additional no one said anything

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is

everything except no hot tub but there is a pool.

it is an added plus to have breakfast and coffee in the morning

great price, very nice breakfast, pool and gym, and helpful staff

excellent neat with bar and indoor swimming pool

bed was comfortable, good wifi, good free breakfast.

the swimming pool water it's cold!!

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the price, the free parking, the great breakfast, the clean room

great stay and great breakfast. great staff as well

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

door going outside to the parking lot was very noisy

absolutely no parking spaces available for paying guests.

bar and restaurant were not open

bar was excellent with a fully stocked selection of spirits and food

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

hot tub, pool, free parking, in a nice remote quiet area.

to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age

section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best

the pool was a bit questionable. the rooms need remodeling.

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

on the second night kids were running around knocking on room doors until 2a

security around the pool there where people drinking beer in there so my kids didn't get to swim until the next

the staff were exceptional. the room was very clean. the breakfast exceptional.

breakfast is extraordinary

the laundry facilities were clean & the beds were comfortable

nothing!! the only thing i would recommend is having the bar open every night.

clean, overall. rooms were clean and gym was nice.

nice pool, too, although we didn't have time to swim

the hotel that is in downtown magnificent mile the parking garage is outrageously priced

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

pool water was cold.

hot tub/whirlpool was down for maintenance

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

couple fighting in the parking lot with police outside our window

it was great to have a shuttle to the airport.

pool and jacuzzi also parking was very easy

there were wild bunnies right outside the pool area. 10/10

pool was warm and hot tub was large.

like cigarette smoke because there were people smoking right outside of the door leading to the parking lot

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so

great location! clean , friendly and a good restuarant and bar -pool

the drinks selection at the bar in the restaurant

everything was within walking distance and having a laundry on the premises was super helpful as well

back parking lot light out , very dark

parking was good

seemed to be a lot of parking space for diamond(?) members that weren't used

there was plenty of parking and it was next to shopping and restaurants

parking lot not big enough.

pool was closed due to covid but we knew that before booking.

wifi

great pool, clean rooms, nice staff!

friendly staff, easy parking, nice accommodation

breakfast. clean bathroom. nice fitness center. coffee on demand.

location location and fact that it was clean and had everything we wanted and an indoor pool

awesome staff, great breakfast!

free continental breakfast as well

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

virginia went out of her way during this wild snowstorm to find my coat in the parking lot

the wifi was slow.

good location for business in st charles. free parking. good wine shop close by!

free parking complimentary coffee

the staff was attentive with great customer service. it is a pet-friendly hotel.

location and breakfast

was strange that the pool closed before the gym

liked the fact that this hotel had a good complimentary breakfast and that the hotel's location was convenient

no room service for second night.

cleanliness, friendliness of staff, breakfast, gym, location.

everything except no laundry for guest ! that s extremely hard when staying a week or more

no guest laundry room

no laundry .tv service is slow.

please also be reminded there is no laundry in the hotel

wifi was pathetic

no plastic bag for laundry

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

they have a coin laundry we found great after road

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

size room, the laundry was a bonus