staff is polite & friendly, hotel is clean & there is laundry on the premises

location ,staff laundry room

the laundry washing machine was leaking all over the floor

fridge, stove, laundry

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

kids were allowed to run and play games in sitting area.

parking lot and access to facility were. it ideal

kids were hysterical, begging us to leave

parking is all outside on a big hill which can be treacherous during snow and ice season.

the only complaint i had was they advertise a swimming pool and it was closed.

laundry facilities

gym is perefect!

kids doing cannon balls and throwing footballs

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

parking at night due to the restaurants was a bit crazy

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

room too close to laundry and pool. chemicals smell too st

it also has laundry, which is very convenient to have

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

the laundry room was a few doors way from us and early in the morning we could hear every word they

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

check in was pleasant staff very helpful offered late check out

clean, comfortable, quiet. nice bar in lobby area.

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

room service cost is just waaaayyy overpriced. too bad.

our only criticism would be the detail to which the room service attended

the gym, racket ball court, etc was all beautiful, the

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

wish the old bar was still open....more casual..

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

great location. decent room. gym and pool.

location of the hotel was great getting a parking a good 20 minute ride into the city and 87 north is right near

clean comfortable laundry was great

did not know i had to use coins for the laundry. a card would have been more beneficial.

tv not working icemaker not working laundry not working

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

breakfast to go bags were good considering our safety concerns during covid

there was a laundry in the building

there is a brand new laundry room with many machines

room nice a lot of space with a kitchen

breakfast was ok

also, we had some issues upgrading our free to high-speed wifi, and i thought it was not a big deal

everything great the spa could be better

pool, bathroom

clean large room quite modern indoor pool excellent spa

great location and pool was awesome!

really liked the gym and the bathroom

small laundry facilities

had some difficulty ordering from room service, especially from the city pizza restaurant

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

wifi suck

i love the gym, have all the thigs i needs to do exercise

pool was very clean and nice to have

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

clean and spacious rooms, free use of laundry room

was a condom in the pool i told front desk after removing my kids from the pool

we were able to early check in and late check out

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

no automatic daily room service

room service not being available.

and the room service was good also, the room was clean including the bathroom

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

self laundry

location is not the best, breakfast sucks and no functioning laundry at time of stay.

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

room service was a bit slow and we couldn t order food to our room but that was literally the

wish i could ve reserved my slot to use pool facility came straight from worker i m a aid in a home for

to find, close to town, spacious, outdoor pool, nice decor all around, pet friendly, amazing staff, great

the only complaint i have was the gym located outside of the hotel and limited machines to use.

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

wifi not working. even tried to upgrade and pay. very disappointing!!!

parking was always congested, desk staff shared with courtyard marriott across the way so sometimes

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

hot buffet breakfast

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead

think the pool area could use a bathroom, would definitely make going to the bathroom easier than running

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

room service actually surly and aggressive

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

requested an early check in and got one after speaking to the manager of the front desk

the omelet was made to perfection, i mostly used the room service, and it was very good.

cleanliness, room service and location.

i was in the very last room on my floor so i may have been below a utility or laundry room

solid breakfast, easy parking and very helpful staff

would have preferred better breakfast options

gym small but pleasant and parking was good

was clean and close to where we needed to be ; polite and helpful staff; parking was free and

staff rooms breakfast laundry

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

the room, access to laundry room, and fulfilling breakfast.

laundry room and bed comfortable

- pleasant and easy staff full amenities including fitness center, parking and laundry

no laundry

wifi service issues. interval connection during time of stay.

room service is great the room actually gets cleaned very well

arrived at 10pm , after driving 12 hours in a box truck , only to find that the restaurant/ bar was not open

breakfast was no good need more like sausage eggs writs pancakes beacon

comfortable accommodations. great fitness facilities.

not enough parking

parking the car was difficult

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

utensils in the kitchen weren t cleaned well

the hotel provided free wi-fi and parking

room was clean and comfortable; gym was good - looked new. staff was friendly.

changed with kids and told staff who got it changed later

no bar or restaurant, very limited breakfast available.

great location for shows at cap theatre. decent bar food.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

menu could be more extensive and and a real bar would be nice.

nice gym

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

the gym and pool were unused

breakfast ended too early

parking accommodations was a nightmare

elevator was grimy and slow, the bar needs a bit of music

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

ac, tv, and wifi were good

the parking lot curbs and sidewalks need fixing and could trip up older travelers

breakfast was okay

pool is seasonal

bar area did not have enough staff to clear away used plates and glasses

no free breakfast for the price.

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

late check out, and what i loved the most was that they stored our bags for us even after check out

literally given the furthest away room from elevator and denied late check out

also we would have liked to know ahead of time that the pool wasn t available

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

spacious room, pool (until labor day, when it was locked).

nothing. well, if the breakfast bar was open

granddaughter loves the breakfast and the pool

clean pool and spa

quiet & spacious business center & pool

the pool was great and so was the hot

had to go to the hilton garden inn next door to do laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

nice breakfast, clean rooms, pool

maybe add more handicap parking spots

it has a pool and gym

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

clean, comfortable beds, room space, kitchen

selection for breakfast options, beds were not that comfortable in my opinion

room service were very slow & we used to go downstairs to get things by ourselves

limited and expensive room service menue

wasn t able to get a spa appointment

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

breakfast had pretty good items

everything. breakfast is excellent. close to shopping.

dirty smelled, weak to no wifi at all

i think this location advertised an outdoor pool, but i didn't see one

clean good service. front desk guy is awesome always accommodates me and my kids.

the breakfast options were very limited, on the go packages.

very clean and the laundry room was handy.

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

spacious and clean with friendly and accommodating staff. free laundry is convenient.

forgot the in-house laundry & the stoor along with all the great staff

great staff, great location, free laundry room, great gym, no complaints

the gym and laundry are well kept

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

laundry on site and free

guest laundry washer

old school customer service of an employee taking your bags from the car to your room and the room

location, and ample parking and 1 block from town with different stores and eating options

well appointed room nice bar area convenient location

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

very clean room + a lot of towels + spacious room + nice and clean bathroom + breakfast option + parking area

no indoor pool

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

loved the breakfast

to be at work, the batteries in the remote were almost dead, no microwave in the room and the wifi didn't connect

was not worth the price for the night the spa tub and shower was dirty had to clean it myself wifi signal was

small room no laundry service

the spa was booked all day for the facials and massages

great hotel, very clean, modern. nice pool area. friendly staff. highly recommend.

some better lighting in the parking lot since we arrived after dark.

complimentary parking and free wifi

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

everthing the pool,bar

love the room and hotel. bar and staff were great.

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

large group at the premises for some type of event - there was little parental control of the kids running

nice lobby & good fitness room.

breakfast service was slow. no pool.

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

the rooms were good, so was the gym

love that location , the room, valet parking. room service

so, everything i had like; water and juice for the kids were at room temperature

also the spa is closed on sunday and monday

there was laundry available, gym was nice, room was spacious.

pool had a little to much chlorine and they decided to shock the pool during open hours .

it was nice with a great breakfast

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

clean. smooth check in and out. ample parking . breakfast adequate.

everything was great. breakfast was awesome. facilities was clean. overall great experience

everything! the room, location, courteous staff, breakfast was great

cleanliness and the quality of the room. breakfast was very good as well.

breakfast bar was great

free parking, free breakfast, cleanliness.

the water pressure is amazing and the morning breakfast was a free surprise

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

loved the fact that there's a kitchenette

breakfast was nice and a particular lady in the kitchen was

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

food very expensive. only an indoor pool, small and full of noisy kids.

convenient to nyc low price lots of parking clean

be aware that the wifi is very poor, and there is very poor cell phone coverage.

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

very comfy bed, loved the fireplace and terrace

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the room next to me kept making loud noises and the kids kept open and slamming the door

gym was small, but they always are

love the late check out

free parking, close to our destination, quietness

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

easy parking

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

free parking is awesome

laundry was out of service

laundry machine was not in working condition and we had to travel outside

laundry was not ready

they had obviously not gone through the laundry

laundry room pay method.

also was surprised there was no laundry room available

wifi was good, room was clean

no wifi works

great continental breakfast with plenty of choices

free wifi, free breakfast, free parking

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

good stopover with laundry facilities

that it would have been nice if laundry could be used by yourself as service costed a bit too

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

of the channels froze, and the wifi would sometimes go off

loved the room service from jalao, the restaurant on the property

not happy with this 2)wifi was on and off 3)safe was locked, it took two days to fix it 4)noisy because of the

location was good. laundry and coffee and confortable beds

signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

laundry facilities

ladies who took care of the room service were fabulous

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

a little far away from my grand-kids , but worth the drive t the north shore

nice breakfast included

the bar wasn't taking cash and the atm was broken

wifi is not good: some rooms get a better signal than others

no microwave in room no room service no laundry

no laundry

room very big. i don't use shuttle. the location was good for the competition.

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

clean room service

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

close to the city and easy off i 95. excellent breakfast.

too many people in the pool

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

pool was a little cold but clean

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

breakfast could have at least one halal option

the food was good, the room was spacious and my family loved it. the pool was nice and warm

restaurant at breakfast

i didn't like that the breakfast buffet was not free!

great location, nice breakfast, kind staff...everything was great

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

spa bath

the spa bath

very clean, lovely and helpful staff, the pool looked really good, i didn t get a chance to indulge

clean spacious rooms, beautiful pool, beach across the street as well

kitchen had years of grease, pans were broken

clean rooms staff friendly close to pool and beach will come back

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don t even

it lacked a large garbage can in the kitchen area.