clean rooms staff friendly close to pool and beach will come back

the kitchenette was tiny but serviceable

parking lot paving

parking lot needs improvement also cleaning.

had a room with kitchen facilities.

breakfast buffet was great, the property is a beautiful old mansion.

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

lot of teenage kids running around the property with no supervision

the breakfast was outstanding

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

no room service

laundry

i like the laundry room and continental breakfast was great

when i asked to get our room cleaned they said we have no room service available today

burger at the bar wasn't really the bar food i expected, and i suspect it wasn't really food

a star off because although it was very clean, the room kind of smelled like someone had their pet staying with

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

bar in the lobby

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

expected room service to be available. front desk said

nice hotel, staff, great little bar area with fireplace.

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

room service is way too expensive

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service

complimentary breakfast and full dinner buffets

, making for a noisy, rambunctious (kids and adults)

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

really, really, really weird that someone else's laundry ended up in our room

room location was really bad with kids and it was so cold room heat was off

there no laundry

the restaurant and the bar! also they don t have a laundry room!

parking was brutal, not a fan of parking on the street.

the wifi was amazing! bed feels like a cloud.

cushion on outdoor furniture sauna didn't work well endless pool didn't work in room jacuzzi needed

the l2 ev charger on the non handicap spot is broken.

the breakfastand the bar tender the night i che ked in was very good..nothing

large, well appointed gym

great location for shows at cap theatre. decent bar food.

no bar or restaurant, very limited breakfast available.

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

good parking and good customer service nice rooms as well.

in the parking lot could have been cleaned better

the outside pool was great

wifi is kind of slow for today's time.

we had continental breakfast in a beautifully decorated room with fire and view of the harbor with few jolly

car shuttle service. continental breakfast. comfy beds. great smelling toiletries.

the hotel was in low occupancy, but i was lodged at the first level above the parking lot (even though booking

my spa appointment got mixed up but it was sorted out.

i smelled something in the self laundry room.

(if i m correct) sad that you can t do laundry on the

it s expensive, the pool is dirty and the laundry room

laundry room out of order ( necessary for us as a family of 4 with an infant )

the daily housekeeping service. on site laundry facility.

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

they had a laundry room with coin-operated washer and dryer, i felt that was very

the kids were able to go to the mall within minutes

parking laundry service staff

kitchen laundry

quiet area. laundry room. clean room! fridge and microwave. hot water.

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the temperature of the pool. too cold to temp you in on a cold december.

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a

fitness room and pool were excellent

soiled mattress, small gym, no continental breakfast & dirty elevators

try to give my kids a bath and the stopper in the bathtub did not work

how clean this hotel is. the king room great 5 star. a lot of parking great.

pleasant newer decor, nice bar and great bartender, lissa.

parking

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

the parking lot can be more lit up especially the access at the back.

room service was not available for everyday. our room was cleaned only one day because we asked.

cable tv seemed to lack channels available in other hotels (cnn, golf channel, espn,

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

breakfast has not been requested.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the breakfast was yummy.

had breakfast at restaurant on last day, food was good not great

didn t use any amenities like the pool or gym

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

there are clear social distance boundaries in place even at the bar and restaurant seating area

expected pool to be heated

water pressure is great in the hotel bar is

fantastic, clean location and friendly staff! free parking!!

the breakfast and coffee the next morning. the room was comfortable.

wifi didn't reach the first room we had at the end of the corridor

wifi did not work

we heard kids crying and screaming for a couple of hours

you may have thought we were asking for a bar of gold for the towels

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

but: pool didn t have towels lobby didn t have a laundry soap for sale

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

property has a few issuses like there is a guest laundry but it does not function

the indoor pool and gym were also fantastic amenities as was the guest laundry

it comes with a kitchen but no tiny soap for the dishes.

pool could be a bit warmer and the hot tub a bit cooler

ve liked info provided in the room for how to use the electric car charging station in the parking lot

clean and pet friendly

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

the lounge, bar and gym. location to restaurants and pharmacy.

you order room service it takes awhile for the food to come

wifi in common areas is good but in the rooms is a bit too weak

we asked for room service no one came

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

we enjoyed the game room( ping pong table and pool table)

small room no laundry service

the staff were incredibly accommodating, the rooms were excellent, pool was lovely

room on the floor we were on is right on the parking lot

complimentary parking and free wifi

spa was fabulous

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

loved the lobby and bar area, had lots of options

amenities like wifi and the tv and coffee maker were

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

pool is outdoor on 10th floor

location is awesome, kitchen in room

friendly staff, like the late check out, roomy suite.

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

great staff and loved the breakfast

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry room was out of service

the laundry situation a big issue

laundry was out of order

room laundry / cleaning of room - had to call daily for cleaning and towels and change

only negatives is there was no change machine for laundry and the machines took quarters

waffles for breakfast were great for the kids

the pool and the room so clean

waffles for breakfast were great for the kids

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

wifi dident connect but then they helped us and wa a fixed in no time !

overall, $350 for one night without decent wifi (airport mcdonalds would be better), unable to even check in

included with the stay is below average room service is every other day unless asked

they have laundry facilities & location is good.

more breakfast

parking and the side parking spots are slightly different to maneuver into and out of a spot due to

pet friendly

non smoking rooms

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

bar closed for a private party so i was left with only room service

cleanliness, friendly staff and the pool

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

the chef came to the tables at the bar and asked about the food and service

beautiful hotel, well equipped gym, great food, courteous staff. a+

really liked the bath tub and free wifi was great

the rooms were good, so was the gym

great bar & reception staff, beautiful facilities & amenities

enormous reception area with a swimming pool for guests

no slippers and no robes available. juste one bar of soap available for hands and body

that anyone can go swimming right now, but i wouldn t even if i was able due to the pool being in view to

didn't like i couldn't get room service

liked the facilities offered, the pool and gym along with the other facilities such as the washing

great rooms and breakfast

like, i also enjoyed the breakfast and the room and amenities

breakfast, friendly staff

liked the facilities offered, the pool and gym along with the other facilities such as the washing

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

spa too expensive

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

hotel shuttle is also an option

wood floors & nice lobby needs a bar so u can hang out !

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

a restaurant or bar in the hotel would add a lot.

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

just the location and laundry

pool and gym a bit dated

unruly kids

big size and free parking.

parking lot

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

the laundry facility was clean

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

parking was a little rough for sure, but they are renovating so i am excited to see what the end

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness

the kitchenette is bare

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

breakfast at your location

they accommodate us for early check in which was great

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

great location, love the laundry room and gym top! ?

laundry was expensive--$2

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

room service, they recommend delivery by local restraints

pool and gym are extremely small and not well equipped

the room service line did not answer

comfort of room and bed! beautiful bar and restaurant!

hotel, pool was super clean and the location is great, hotel is in the middle of

nice desk staff. clean hotel. gym and pool are good

the staff were beyond accommodating with an early check in at no cost and a late check out as well

pet friendly! location. bar. snack shop good choices.

the dinning room was not available and room service was not an option.

temperature was perfect, all clean and i liked the gym, too

wifi was good

the extra service with a shuttle was perfect for what i needed

no hot breakfast, no pool, but you can't have everything and the price is great

breakfast was 7.out of 10...not much more than carbs.

the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a

valet parking was prompt

the valet parking was easy and super friendly

wish they had something in room stating where pool, gym and patio were,

definitely book your spa appointments ahead of time that is no pop in service :-)

the manger was treble they asked for $50 for early check in

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

laundry room if need

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

nice and quiet .. convenient guest laundry

one of the other guests hit my car in the parking lot

moved room and floors but housekeeping never picked up dirty laundry left in the hall

the gym and the rooms.

the fact that there is no room service is a negative i had to leave everyday to get meals

internet wifi was barely adequate

great we stayed over for my sons wedding when we got back to hotel everyone enjoyed the bar and the next morning

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

cleanliness, room service and location.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

there was a used bar of soap in the shower when we checked in

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

we had a full kitchen, dining room, living room and a killer view

not alot of options as far as breakfast. trust me thats it

chose location because it offered a guest laundry

great location, pet friendly, dog park 1/4 mile away, spacious room. hot shower, space to work.

the location is pet friendly ($15 charge for a pet) and has a fenced in area for the dogs.

looks old and not very fresh. you can smell that other people have been smoking in the room.

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

no lobby bar or restaurant, at least not one that was open in the evening

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

free breakfast.

wifi would not stay connected

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

good location parking a plus other places charges an arm and a leg for parking.

better-than-average hot breakfast

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

like the cleanliness, nice staffs, breakfast & the parking

friendly staff, rooms were clean, good breakfast

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

location and parking

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

the room service ladies is the only i will go back because they are nice.

she was with adult kids but joseline took the reigns and jumped in to help

parking

parking is tight , but glad it was there for free

i was in the very last room on my floor so i may have been below a utility or laundry room

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good

the only thing we did not like was that the snow in the parking lot was not removed

breakfast time was always busy.

hbo, good room temp controls, non-smoking, coffee, fridge, microwave, mini-living room and mini-kitchen, nice

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

also i was told breakfast was until 11am yet at 10:30 am i was told the kitchen was closed

pool was very clean and nice to have

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open

a hotel to charge you $28 per day for use of the pool and gym when you are not using either one of the areas

the coffee was great and always available. breakfast was mediocre but that was expected.

we had a full day of rain and we were thankful for the indoor pool and hot tub

breakfast good. people be bad

breakfast was great

nice, clean, new hotel with anindoor pool and jacuzzi.

small laundry facilities

gym equipment ( 2 of the 3 treadmills weren't working) but front desk gave us planet fitness passes

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

i wish the amenities like the swimming pool and gym were more advertised.

the wifi

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

free parking, very clean room, nice staff

amount of parking, clean feeling, attentive staff

room was nice and the bar area was a nice little thing to do to get out of the room for a

gym is

the swimming pool and gym were a great addition.

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

great location and pool was awesome!

charge for wifi service

the room was clean and well maintained. the breakfast offered several choices.

this time there were unsavory people gathered in the parking lot, at the front door and it just seemed like

the employee in the breakfast area was slow in putting breakfast out, and it would be several people waiting

if you have a pet,they can stay with you in the room

it was quiet,spacious and had adequate parking.

the complimentary breakfast had everything you could want

happy hour at the bar was really good

everything rooms, beds, kitchen, etc.

strange location, poor wifi, no room service

she was helpful, easy to approach and talk to and helped my kids make waffles

there is a brand new laundry room with many machines

there was a laundry in the building

location was great. apartment was large with full kitchen.

lovely hotel, very large suite, breakfast was great

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

the staff is not always at the front because they are also doing laundry

they have a 24hr laundry room

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

early check in , room makeup timely, cleanliness is top notch

early check in and very nice check in girl.

even after the fact i got billed additional charges for something called enhanced wifi when booking

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

everything! breakfast is amazing, really clean and the staff is excellent !!

only bagels were served at breakfast, no toast/bread option available

the parking area is supposed to be exclusively for hotel guests, not for laundry services

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

but there is a laundry mat next door so parking can be challenging

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

there was no plastic laundry bag

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

no gym or microwave.

servise she was nasty and then 2 fight and were late night kids sceaming and beer

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

can't hold covid against the hotel for the bar and other facilities being unavailable

lack of parking and the breakfast choices were not too good, especially if you have dietary

gym

gym was very small and uncomfortable

breakfast was good