there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

wished there was an indoor pool for the kids

best pet friendly place i've ever visited

industrial chic design. free parking and wifi. nice location

the pool, the gym, the decor.

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

surprised at the size of the accommodation, full kitchen, large bath.

breakfast was great.

due to covid restrictions the breakfast could have had more of a variety choices.

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

kids were thrilled

we arrived late, without dinner, and although the kitchen was close to closing, they accommodated our dinner

the pillows, pool, hot tub, gym and comfort

our kids had a blast

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

nothing to eat, and no room service

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

such a beautiful property. we were so impressed with the amenities (pool and gym).

sweet smell in lower level room that must have been intended to mask pet odors

it offered outdoor fitness as the gym was closed due to covid-19

i was crowded at the pool but it was a holiday weekend!

noise coming from kids jumping on their bed at 7am the level above us....

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

clean, comfortable, quiet. nice bar in lobby area.

clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

the laundry room was a few doors way from us and early in the morning we could hear every word they

room too close to laundry and pool. chemicals smell too st

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

room service not being available.

and the room service was good also, the room was clean including the bathroom

parking accommodations was a nightmare

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

ac, tv, and wifi were good

there was ample parking and the bed was comfortable.

the bar was subpar. food was not the greatest tasting.

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

somewhere between too much fabrize and dirty laundry

that near by there is a supermarket, and the laundry room.

not happy about only having one microwave per floor in the laundry room

room service menus weren t valid any longer. very poor and limited choices for dining.

to have a drink at the bar

pool on the inside

treadmills in the gym were broken

which had a swimming pool within the hotel premises

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access

clean, modern, hip. love the kitchen in the room.

the breakfast was fair. could need some improvements.

great staff, nice room, nice hot breakfast, pet friendly

the breakfast and pool room was neat and clean

had to go to the hilton garden inn next door to do laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

i love waking up to fresh, hot breakfast each morning during my stay.

laundry facilities

are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

kids doing cannon balls and throwing footballs

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

not sure what the problem was but my wife and kids were woken up and we had to evacuate

breakfast was canceled without notice, leaving our kids hungry, which is unacceptable when traveling with

the room service was not available unless requested

dirty smelled, weak to no wifi at all

breakfast was good. the room was comfortable and the pool was sufficient

the laundry facilities detergent dispenser didn t work and ate my money

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

very clean and the laundry room was handy.

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

not fancy but it has a free gym and laundry facilities are also free

the gym and laundry are well kept

t a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never

great staff, great location, free laundry room, great gym, no complaints

the gym good use some more dumbbells and a few machines

pool view

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not

friendly staff, great breakfast. free wifi and free parking is great.

didn t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

was great i liked the fact that there are laundry facilities there that are 24hrs

not enough laundry machines, and the machines are outdated

location ,staff laundry room

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

the laundry room area unclean

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

clean comfortable laundry was great

tv not working icemaker not working laundry not working

did not know i had to use coins for the laundry. a card would have been more beneficial.

the pool opens at late as 10 am, i wanted to catch a swim in the early morning

clean and spacious rooms, free use of laundry room

no automatic daily room service

room service was not automatic but had to be requested daily

i mean the pets got free water and treats

spacious rooms, good coffee maker, nice little gym and friendly staff

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

parking is a little far from entrance

long walk from parking lot to hotel.

comfortable accommodations. great fitness facilities.

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

the location, indoor outdoor pool and the bed was comfortable .

pool, jacuzzi, balcony, outside area

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

the grounds were beautiful and the pool and outdoor sitting areas were great

the fitness room looked really nice, and the onsite laundry was an added bonus

nice lobby & good fitness room.

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

to get breakfast

breakfast situation could be better.

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

laundry is near the pool

me and my kids loved it

the pool closes super early on fridays

ice machine non-functioning and no laundry bag in closet.

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry facility.

there is a brand new laundry room with many machines

there was a laundry in the building

lovely hotel, very large suite, breakfast was great

the place is very pet friendly

clean room and delicious breakfast!! thank you for your hospitality, we totally enjoyed.

clean large room quite modern indoor pool excellent spa

spa services are very limited and extremely expensive.

i couldn't go to bar with my little tiny dog.

pool, bathroom

we enjoyed the pool, gym, and in-room dining

small laundry facilities

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

couldn't have room service

clean, nice accomodation, gym and restaurants and food market close to the hotel.

very responsive staff, very conveniently located. airport shuttle to hpn

room service maintenance was send up to the room within 5 minutes and confirmed the bed was broken

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

we love this place. our kids have a great time at the pool. the staff is always friendly.

the pool, the room, the friendly staff, the location

no laundry

wifi was down for hours

rooms are not the cleanest bar was closed

room service is great the room actually gets cleaned very well

no surveillance need cameras outside the parking lot

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

good stopover with laundry facilities

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

- pleasant and easy staff full amenities including fitness center, parking and laundry

breakfast was good. coffee always available. laundry facility included.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

the room, access to laundry room, and fulfilling breakfast.

laundry facilities

location was good. laundry and coffee and confortable beds

signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

very clean, easily accessible from lobby, free coffee bar fully stocked 24/7

maybe a coin machine for laundry

the ability to do laundry and vending machine although it had little selection.

no smoking facility quietness laundry services

there is laundry on the premises, which also takes added stress away

guest laundry services

were bags laundry in the halls

lastly, it would be nice if had an indoor pool

i just wish the kids was able to enjoy the pool a lil longer

breakfast was delicious, gym did its justice.

more choices for breakfast

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

breakfast, staff and cleanliness

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

everything was perfect. cleanliness, kindness of the staff, parking

i was in the very last room on my floor so i may have been below a utility or laundry room

breakfeast was normally not good, wifi did get cut off for re registration often

window in the room was right in front of parking lot

loud in the lobby up until 1am in the morning - and then again a few hours later at 5:45am in the kitchen as

gym small but pleasant and parking was good

called room service for 2 hours and all i got was a busy signal

they should put a bar in the shower for seniors.

wifi also good

have a bar and restaurant right next to the hotel

i ddid not have room service

there was laundry available, gym was nice, room was spacious.

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

easy, free parking and plenty of spaces

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

plenty of parking with access to many malls

my favorite part is always the breakfast; also the coffee/tea bar all night long.

hard to find parking near entrance due to very popular restaurant at hotel

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

parking was very bad because of an attached bonefish grill restaurant and location within a

it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

guest laundry washer

laundry on site and free

free parking

the beds were very comfortable and parking was

the kids loved it

great location, love the laundry room and gym top! ?

location is not the best, breakfast sucks and no functioning laundry at time of stay.

laundry was expensive--$2

self laundry

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

kids and dogs in the hallway very late and very loud

the staff was great breakfast was also .amazing....

free breakfast, comfy beds, quiet and easy, free safe parking

parking was tight

kids were running in the hallways at all hours of the evening

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

cleanness, free parking, friendly staff

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

the wifi was excellent and fast the staff was helpful

the booking site said it was pet friendly but when he saw my dog (certified support animal) he starts telling

the breakfast was limited but better then nothing at all

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

can t use the pool in the winter

to allow pets unless your room smells like urine

their gym and pool were closed due to covid

it was convenient to where we needed to be. it had a pool and a small gym.

right off the highway and i love the free electric car charging station in the parking lot (when the inconsiderate

location to the mahwah office was great using the shuttle service arranged by the hotel

restaurant is very convenient, 24 hours gym is great

you can do laundry there, costing 2 dollars each to wash and dry

nice place for the value, good location, clean. has laundry facilities as well

the coffee 24 hours , laundry on site , microwave an fridge in room

i liked where room was located and had laundry room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

beautiful pool indoor, and, last but not least, a laundry

no soap in the room at the sink or laundry bag in the closet 2

love the layout, and pool/laundry/ alcohol purchasability at night.

clean and nice place to stay. laundry machines are nice to have available

was one washer and one dryer in the laundry room

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

convient parking

clean and friendly stuff. rooms newly renovated. the breakfast was excellent.

no wifi

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

it s 9pm and we just checked in with 2 devastated kids

if you re coming here to swim with your kids indoors during the winter months, find another hotel

the best part of my stay was the fact i got late check out.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

there was a used bar of soap in the shower when we checked in

requested an early check in and got one after speaking to the manager of the front desk

cleanliness, room service and location.

room service actually surly and aggressive

also was surprised there was no laundry room available

was great, reception was great, housekeeping was great, breakfast was great

the gym, coffee machine all day, and bed! friendly staff too

there was a simple but free breakfast

not think it met the bar for a 3

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

spa bath

view of the covid situation i thought the breakfast buffet was very good and lots of choices

the parking lot is the sun's playground

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

the evening on my last night there, i saw a cockroach in the bathroom, no room service, restaurant was closed,

had dogs staying across that hall that howled at all hours of the night for our first night then kids screaming

room faced the parking lot

didn t liked that there was no cork screw in the room had to go to the bar to open my wine

desk really good, i request early check in and she help me , and its really pet friendly hotel

was friendly the breakfast was good and included in the price the pool was a great way for the kids to have fun

kids were comfortable really enjoyed this stay

and comfortable room, spacious room, enough parking space, located near malls and eating places

the lounge, bar and gym. location to restaurants and pharmacy.

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

no food or room service in the entire hotel monday thru friday.

breakfast was good!

breakfast was okay

laundry and gym room can be better

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

room across from noisy laundry room

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

gym is small but good life fitness equipment

pool

i requested a early check in due to a health condition and they knocked it out the park

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

the gym was out of order but front desk gives you a pass to an amazing gym next door.

prices of drinks in the bar was expensive for what was made the bartender at night was not nice or friendly he

great location for shows at cap theatre. decent bar food.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

menu could be more extensive and and a real bar would be nice.

the breakfastand the bar tender the night i che ked in was very good..nothing

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

she was with adult kids but joseline took the reigns and jumped in to help

room service is good

she was with adult kids but joseline took the reigns and jumped in to help

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

good stay, very helpful staff, easy parking and close to manhattan

best part of the hotel is free parking and easy uber ride to uptown

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking is awesome

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

the breakfast accommodations are also excellent, the hotel was very clean, and i felt safe

restaurant at breakfast

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

the girl behind the desk gave us some breakfast coupons which were adequate compensation

the room is spacious and comfortable the gym is well

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

quietness, staff were very polite, parking in the hotel, fast check-in and check-out, gym open 24/7, the hotel

very clean.quiet. no smoking. pool was nice. good gym. needs sit up bench.

good. doing breakfast offer turkey or beef products i don t eat pork

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

went to spend a nice night with my fiancé away from the kids

second leg of our stay some kids were running through the hallway

is clean, nice customer service and very helpful the water pool is interesting and clean with worm water the

the pool door wasnt functional and i couldn''t access it

a gym, laundry room and easy free parking

laundry machine was not in working condition and we had to travel outside

laundry room pay method.

a small laundry room and the fitness room did serve the purpose

laundry was not ready

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the room was very nice i liked the pool and gym

the pool and the gym

they gave me an early check in

i like the bar in the lobby and the staff was nice.

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

eddie was so sweet & friendly to my kids & i

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

friendly staff, gym well stocked and open 24hrs, restaurant and bar onsite but not open for lunch

no microwave in room no room service no laundry

no laundry

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

there breakfast is delicious, it makes up for the pool and gym being closed.

the full bar tv and breakfast buffets was amazing