ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

pool is warm

clean and accept pets

love the water bar downstairs the property is just beautiful

limited room service options. no wet bar.

great location, nice breakfast, kind staff...everything was great

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

breakfast was excellent and staff are wonderful..

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

parking can be an issue with full capacity

no personal parking at building

like that they accommodated to the late check out

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

didnt use kitchen but seemed functional

pool was smaller than it looked in the photos and breakfast wasn t great but neither were an

used a room with a kitchen and a table

the staff were exceptionally pleasant. the bar tender joey was great. breakfast was very good.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

best part of the hotel is free parking and easy uber ride to uptown

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

good stay, very helpful staff, easy parking and close to manhattan

laundry was out of service

laundry was not ready

they had obviously not gone through the laundry

laundry room pay method.

a gym, laundry room and easy free parking

no microwave in room no room service no laundry

no laundry

there is free onsite parking and close enough to nyc, they are right in fort lee which is right over the george

able to leave my car and get a shuttle to the city put this hotel over the top

shuttle service to manhattan is totally worth it

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

clean. nice facilities. great location. lots of parking. free wifi. friendly staff.

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

guest laundry washer

laundry on site and free

was disappointed the bar and restaurant were closed

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores

room thermostat did not work-- just on or off; gym equipment needed some repairs

free parking wifi

the bar was amazing

our room was very nice, the staff were great, and the bar was great!

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

laundry detergent scent but better than smelling cigarettes i guess

plenty of parking. friendly service

wifi is wonky at times

like how clean the room was and the fact that there was free parking

i can smell smoking almost all the the time in the bathroom when i turn on the bathroom fan

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

wish the pool was warmer . otherwise kids loved it.

was about 5 kids running and making noise the pool area was dirty n messy no phone in my room the gym didn't

the vanity had chew marks from a pet

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

the stools at breakfast were uncomfortable and hard for children to sit.

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

room was next to laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

room across from noisy laundry room

laundry and gym room can be better

also was surprised there was no laundry room available

wifi poor breakfast plain

no wifi works

the check in process was a breeze and the continental breakfast was very nice.

comfortable and breakfast smelled great but couldn t stay to eat

location maybe needs a parking deck, finding a parking spot on weekend was challenging

the pool was nice and i love how it is per family due to covid

swim in the pool early in the morning and you'll have it all to yourself

definitely with a big family with little kids

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

it’s 9pm and we just checked in with 2 devastated kids

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

i had my four grandchildren with me and we had to eat in the bar area for

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

i feel the espresso bar also added extra value to the hotel as well

need a microwave and open the pool

the pool was out of commission :( and the visit was so short ! can t wait to go back !

didn t liked that there was no cork screw in the room had to go to the bar to open my wine

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

when i check in there was lady she was very aggressive with my kids

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

rooms were clean, service was good, gym was nice.

that it would have been nice if laundry could be used by yourself as service costed a bit too

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't

the wifi works pretty well and the shower is very spacious

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

room, staff, breakfast,location good hotel to stay

wifi very slow, too aggressive interior perfumes on floor corridors (can sound funny, but you would

parking

breakfast & lounge

breakfast bar was great

everything! the room, location, courteous staff, breakfast was great

the energy bar at the breakfast and the waffles were extra tasty

there was laundry available, gym was nice, room was spacious.

clean. smooth check in and out. ample parking . breakfast adequate.

limited parking

clean and good gym

should be a no bare foot policy for access to and from the pool

self laundry room came in handy

the laundry area has one washing machine

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

gym and pool

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

clean, wifi doesn t work, no cable

wifi did not work coffee machine in the room was not working (missing tray)

non-smoking rooms has strong smell of smoke

it says breakfast included, but it s literally coffee and juice.

breakfast was great

the hotel should have more kitchen options

pool hours wish it was open later and earlier.

breakfast sausage and eggs were not edible

the breakfast was fresh the kids love the pool and the room was beautiful

next to laundry room

the room we were given was below the laundry room

laundry, internet center-on site, free parking, free breakfast, safety

was super clean , breakfast included , laundry gym

the camera in the laundry room. my privacy felt invaded

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

the whole building smell musty and moldy with laundry room moisture

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

the pool and fitness center was closed wish that was stated on website

stayed in a 2 bedroom suite with 4 kids for a week

the food was cold, service was terrible and bathroom was filthy with no towels, fireplace didn t

the laundry machine was convenient to have

helpful staff. cozy dining area. late check out hours.

was no free wifi we were charged 5 usd per day

no pool but thats okay

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

the full kitchen

the pool was open 8-10pm which was great with kids

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

my wife and kids ordered dinner at the restaurant

on the morning of our departure, we expected to pay for laundry once

hotel is clean ..room service is good

breakfast time changed i was told no room service and when i went downstairs to order i was told i had 15

room service will only go in the room to drop towels no cleaning of the room or whatsoever

loud kids playing and screaming in the halls

the laundry was out of order during our stay which was inconvenient

very clean, very spacious room, great breakfast, cheap laundry service.

the gym and guest laundry service are a fine perk

no laundry available

didnt like the bad wifi connection

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

bathroom door was dirty. gym was not available for the whole trip

am not a pet person and i heard a dog barking for a while, but i would stay again and ask if i could get a

cleanliness and pet friendly.

breakfast was excellent and convenient

hotel includes a very nice bar and restaurant is a fantastic plus

good strong wifi

this is a bit strange that a hotel that provides gym, doesn t provide any healthy food options - at least

are not pet friendly

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

not a lot really, no breakfast, no laundry supplies available to purchase

you take your own trash/laundry out to the end of the hall

i liked that there was laundry on site the location and the fact none bothered me

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge,

the room was stunning and the sauna and gym downstairs were great addition

easy wifi connection

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

laundry is outdated

the hotel provided kitchen pots and silverware, clean towels and sheets at request

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

the gym is great if you don t want to walk to the park for your training

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

floor had a family with kids that were running up and down the halls

the location isn't one i'd recommend for families with little kids

free parking (first come first serve) and free breakfast was a great add on for guests

it s an okay place to stay, bare minimum. they have a laundry room!

there is laundry and dryer machines in the hotel

i also liked that their was a laundry facility on the property

the laundry room

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

lot of places do not do daily room service or offer any breakfast since covid, but this hotel did both

we liked everything about the hotel. specially my kids loved the room and enjoyed the breakfast.

kids were a little disappointed that there wasn't a pool.

laundry on site. clean room

couldn't buy laundry detergent and charge to my room

the room was very spacious and there were vending machines/laundry machines in the same floor

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

elevators dirty and dog urine on the floor, used towels laying on the floor in front of the house laundry room

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

parking was challenging.

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down

everything was great the front desk the bar the staff and playing a pool game was wonderful

was a bit disappointed the pool still is remaining closed due to covid conditions

chair in laundry room broken ( safety hazard) 11

laundry

there is only one laundry to cater to the whole hotel

laundry room dryer did not dry my clothes within that hour

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

it was my husband and myself and two kids but they wanted to charge for second child

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

towels and laundry smell like gasoline

also, the laundry is $3 a load to wash and $3 to dry

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

we booked the penthouse suite, which included a well-stocked kitchen, your private elevator entrance, and of

there was nothing special about it, my kids did not like it at all

too less room if you traveling with kids

the hotel did not provide extra trash bags and laundry bag

missing laundry facilities

laundry service in hotel

no laundry facilities

loved the size and setup of the room. perfect for a family with kids.

the room service menu looks like it's been reproduced a hundred times, difficult to read

room service staff was very friendly

the staff comped our breakfast the next morning as well

room service=terrible

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

more machines in laundry facility. more staff at night

the bar was closed on a tuesday night, which i think was unexpectedly

the rooms and wifi.

staff was nice ..convenient food delivery ..easy wifi connection

brought my kids to this hotel after a family day out

there was also a laundry room for hotel guests and an indoor pool

the kitchen was amazing

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or

just wish breakfast was served until 11 for those of us who get sleep in after a late night.

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

room service from nice matin (french restaurant attached to hotel) was excellent

would recommend the irish bar on same street thedublin house too

very kids friendly and easy to get there with the metro

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

it has a nice gym, bar and small but comfortable room

was perfect for our young kids

nice quiet area for kids and the downstairs bar is a massive plus

kitchen equipment value is too high: 900eur/night is way too expensive for the average apartment

gorgeous not stuffy not over staffed-allows independence things work just right gym

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn t know

they lost my laundry

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

gym is relatively small with limited options so if you plan to keep you routine while traveling,

elevators took ages to arrive small gym view was not very nice.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

also there is a laundry room makes you feel you are at home

the area was nice and seemed safe, and the laundry room.

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

laundry room on the fifth floor was clean and easy to use

guest laundry was

also the laundry room

cooking and laundry facilities

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

most of laundry applies wasn't work

more guidance on facilities such as laundry, ice, internet and how to connect, etc

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat)

the laundry room was out of order and they were trying to fix it.

no breakfast included

pool and hot tub

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

gym is small but open

loved the pool especially the jacuzzi