clean, great parking, easy to get back on the highway but tucked in a nice little area on the water with a high

limited and expensive room service menue

continental breakfast extra plus

breakfast had pretty good items

the gym facilities where clean and very up to date, and as for breakfast everything was spot on.

small room no laundry service

parking situation

room on the floor we were on is right on the parking lot

more parking.

continental breakfast is low quality

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

hotel was vlean and elegant. pool was lovely. staff were friendly and helpful. we will be back.

kids splashing foot ball in pool, parent in hot

is definitely a place to stay with kids, no rest for the weary

really liked the bath tub and free wifi was great

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry room was out of service

the laundry situation a big issue

room laundry / cleaning of room - had to call daily for cleaning and towels and change

laundry was out of order

the omelet was made to perfection, i mostly used the room service, and it was very good.

the workers in the bar area and pool.

there was a used bar of soap in the shower when we checked in

cleanliness, room service and location.

room service actually surly and aggressive

they have laundry facilities & location is good.

ideal for road trip with parking. close to a station for new york. super comfy beds.

could not get a non-smoking room

parts of the hotel it felt ran down (old), and the entrance to the back parking lot was through a boiler room

non smoking rooms

no free parking, no free continental breakfast, no laundry room.

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no place to do laundry

it was also nice to be able to swim in the pool

no free wifi in room

great location for shows at cap theatre. decent bar food.

also disappointed the ev chargers were not working

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

would have enjoyed a bar on the premises.

the laundry facility was clean

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

even when my kids spoke

great place to stay with all the little kids too!

a restaurant or bar in the hotel would add a lot.

good wifi, location, relatively modern and well kept hotel

table is too small and wifi is very slow.

i liked the spacious room and large bed. the gym was nice as well.

the arranged the shuttle to take me to the stanford hospital for my surgery

pool a little small

pool temperature just not right gym is tiny no fresh air in the room no breakfast

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

in the mini-bar, they had forgotten to stock it

the pool had no clean towels. the bed is too soft. there was no hbo channel.

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

kitchen was very modern and

amazing beds, super clean rooms, luxurious bathrooms, lovely staff, and hot breakfast included

from the front desk, to maintenance, parking, housekeeping and the folks in the kitchen, everyone was friendly

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

i was the only other guest i saw at the hotel that i *saw* and i move around a lot (use the gym, pool, go

outdated tv, no bar restaurant, gym could use some sprucing up

wifi was non existent

the gym had no water or towels

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

beds were not made up; no fresh towels were provided; no laundry bag in closet

one day they took very long to have our room cleaned, and i had to wait downstairs with my kids for a long time

the bar is cute but the prices are

wasn t given the code to the wifi and i don t feel like we pay great large of money to stay at the hotel

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

being in a one-bedroom apartment the living room was separate from the bedroom and it had a full kitchen

very comfortable, nice bedroom, big kitchen parking close to entrance staff very kind

no room service.

not get a wifi connection the building

the wifi internet performance is very good

the pool and gym were great too

clean smelling and late check out. bed was excellent! refrigerator in room, cleanliness.

shuttle service offered but not to venues at night

wifi was good

was simple, but great when you wake up with hungry kids

rooms are clean, parking is free right next to the entrance, breakfast is simple but good

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

location is not the best, breakfast sucks and no functioning laundry at time of stay.

self laundry

chose location because it offered a guest laundry

spa bath was really amazing everything was clean the bed was very comfortable first time i have

00 for one night pet stay

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little

location and pet friendly

they also have a shuttle (not sure where it goes as i didn't use it)

location restaurant and on-site bar were excellent clean comfortable room staff was

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

in the corredor with kids and people talking late night , dog barking and kids running in

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

small laundry facilities

couldn't have room service

the gym was small and under equiped.

i'm only still typing until the bar below here gets to green

i wish the amenities like the swimming pool and gym were more advertised.

spa services are very limited and extremely expensive.

great location and pool was awesome!

everything great the spa could be better

the swimming pool and gym were a great addition.

pool, bathroom

there is a brand new laundry room with many machines

there was a laundry in the building

the place is very pet friendly

kitchen old and outdated and unclean. no kitchenware.

breakfast was ok

there was an event going next door at the amusement park and they were renting out parking.

it lacked a large garbage can in the kitchen area.

could ve provided more basic dish needs for the kitchenette so we didn t have to buy items as they were very

very nice staff & pool

is a friendly, family facility, the pool very good clean area.

-rooms -staff -wifi not working in the bedroom

breakfast buffet was great, the property is a beautiful old mansion.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

bar and restaurant are on the third floor attic space with no elevator and limited choices for

room was very clean and spacious

the laundry washing machine was leaking all over the floor

staff is polite & friendly, hotel is clean & there is laundry on the premises

location ,staff laundry room

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

the laundry room area unclean

with my dog for therapy dogs in nyc i was charged a pet fee that was supposed to be waived

my kids were uncomfortable while there was smoking and loud music

all rooms didn t have microwave ovens!!!where s the pool!!!

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not

a night parking fee

tv not working icemaker not working laundry not working

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

laundry facilities

rooms, staff, and the crossings bar and lounge made for a delightful experience

kids doing cannon balls and throwing footballs

parking is a pain would be nice if they offered valet

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

breakfast was good and the game room on the second floor was a nice surprise for our group

rooms were large and spacious and the beds were so comfortable and the hot breakfast was a wonderful bonus

the kitchenet has all you need for staying several days and cook if you want to

hot breakfast every morning was a highlight

the breakfast was ok. simple.

the on-site bar was open late, which is great for late arrivals

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

pool are need more benches to sit

no food or room service in the entire hotel monday thru friday.

the pool was very small and the hours of operation were too short.

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

room too close to laundry and pool. chemicals smell too st

it also has laundry, which is very convenient to have

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

i was in the very last room on my floor so i may have been below a utility or laundry room

the only thing we did not like was that the snow in the parking lot was not removed

very nice staff, breakfast and the room

gym small but pleasant and parking was good

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

check in was pleasant staff very helpful offered late check out

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

pool was a bit too small to try . good for kids

would have enjoyed a kids menu or some kids options, and or microwave in the room

only one complain, fully supply with kitchen equipments except a boiler.

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

the area adjoining the enclosed pool area was not inviting.

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

breakfast in the morning was basic but perfect for what i needed

the staff being so nice and helpful and decent wifi.

room service is terribly over priced

wish there is one outdoor pool where kids could use as well

the gym, racket ball court, etc was all beautiful, the

for in-room service was way below average

clean and spacious rooms, free use of laundry room

we did enjoy a snack at the bar one evening, and the bartender was a lovely guy

we were able to early check in and late check out

room service was not automatic but had to be requested daily

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

location, overall aesthetics, provision of laundry room

this left no parking and i mean no parking

wifi was great

showers, and it would have been nice to provide a couple utensils and dishes in the kitchenette that was present

we arrived around 1am and we were upgraded to a beautiful suite with a late check out

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

t get to die d much time there since it was just one night but the bar and restaurant looked nice and the grounds

it was clean, the bed was comfortable, plenty of parking available, and the staff was great

it's a pity that there is no massage service (spa center)

the room was amazing loved the gym

too priced ,and equipment gym wasn't working some of the machines.

cost of pet fee- $100 is highest i ve ever pai

loved it my toddler kids just loved the place

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

be aware that the wifi is very poor, and there is very poor cell phone coverage.

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

very comfy bed, loved the fireplace and terrace

no laundry bag

there was a kitchenette in the room and they have a laundry room!

laundry room is in a safe location near the front desk

plenty of parking

doesn t want free breakfast

also, the laundry facility consists of only 1 washing machine

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

breakfast was good. coffee always available. laundry facility included.

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

it is right next to the laundry and maintenance rooms

very polite! nice pool! great food from the bistro! beautiful lobby! starbucks!

clean new room early check in nice shower

it smelled like dirty gym socks

gym was great. hotel is well-kept and staff are very friendly.

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

restaurant and room service was closed due to covid but there was no mention of that on the website

wifi was a little slow but i do understand it was free wifi so it s not going to be the best

no laundry

room included a fridge, free wifi comfy bed and great service!

the wifi in my room did not work so i was only able to watch tv on my ipad using my mobile hotspot

free breakfast and wifi

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

location and pool

pet fee @ $75 was highest we paid ever - anywhere - and we travel a lot

pool on

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry facility.

ice machine non-functioning and no laundry bag in closet.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

individual kitchens. but not in the description

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

in particular, gym, pool, laundry were all great

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

the location is perfect for exploring the north shore area, and the free, convenient parking right outside the

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

breakfast is very good as well

kids and dogs in the hallway very late and very loud

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

best hot water in shower ever and life and good parking and good energy from security guard

loved the spa tub in the room free breakfast was great

the wifi was easy to log into

too fluffy, knocks on our door or calls asking if we wanted room service add odd hours like late night or early

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

bar opening a bit earlier

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event

service from front desk and room service

nice hotel, staff, great little bar area with fireplace.

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance

the restaurants & room service

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

parking is a little far from entrance

long walk from parking lot to hotel.

comfortable accommodations. great fitness facilities.

laundry

i like the laundry room and continental breakfast was great

when i asked to get our room cleaned they said we have no room service available today

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access,

that we could use the gym.

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

there is plenty of parking, and it is free

we ordered room service and we were not disappointed

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

did not like that there was no on site laundry area

really, really, really weird that someone else's laundry ended up in our room

pool was nice for the kids to splash in

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

the water pressure is amazing and the morning breakfast was a free surprise

unfortunately there were some renovation works so didn't hsve access to their gym

the room was very spacious and the complimentary breakfast was the best i ve ever had.

strange location, poor wifi, no room service

the kitchen appliances were on point

delicious breakfast, with choice of eggs/sausage/toast, oatmeal, or yogurt each morning, along with tasty

wonderful breakfast, great location. incredible staff.

was kind and friendly to talk with over breakfast, and were accommodating to late check-ins

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

convenient and ample on site parking

we heard kids crying and screaming for a couple of hours

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

was charged a pet fee of $150 after being told there was no fee at the time of booking

gerald who ran the breakfast bar was terrific. a very good man indeed.

location, right on a very trendy happening block, near train, great park for kids one block

pet-friendly, not much of an area to walk them in

fireplace

the bar closes early

breakfast was pricey when you added in juice and coffee

excellent breakfast as well

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

found ants in bathroom and there was dirt in kitchen sink

ordered room service and took a while to get food

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

their breakfast

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered

and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow

everything and the extra amenities like coin laundry & gym.

noisy beside our room, small space for breakfast, unpresetable laundry room

breakfast was weak but doable

complimentary breakfast could of been better stocked ....

continental breakfast