no microwave in room no room service no laundry

no laundry

parking was ok

they allowed a late check out so that i could fit an unexpected call

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

laundry machine was not in working condition and we had to travel outside

a gym, laundry room and easy free parking

they had obviously not gone through the laundry

laundry room pay method.

a small laundry room and the fitness room did serve the purpose

free parking is awesome

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

easy parking

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

very clean.quiet. no smoking. pool was nice. good gym. needs sit up bench.

no wifi n no microwave in the room.

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

inside pool

love the pool, because my kids were able to swim

excellent room, service, breakfast and ease of parking

i liked the staff at the breakfast and thought it was clean and organized

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

no water bottles, no pool, no room service , no one cleaned the rooms.

i had to ask for the room to be cleaned, and guess what, the room wasn’t vacuumed, i have 2 kids so there were

the girl behind the desk gave us some breakfast coupons which were adequate compensation

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

it really grossed me and my kids out and we moved to hyatt place

the fact that there were eateries available on the lower level of the hotel since there was no room service

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

laundry detergent scent but better than smelling cigarettes i guess

the breakfast area was way to small

tv channels were quite limited and wifi was slow and completely unsecured

wifi is wonky at times

truck parking

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

parking would have to be my only complaint

easy parking, quick check-in and check-out, great front desk staff

room service

that it would have been nice if laundry could be used by yourself as service costed a bit too

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

the gym was decent, the tv in the room had a good selection

the one chair available is more of a high bar stool

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

everything was amazing. the service and the breakfast was very very good.

it is pet friendly and we did see a couple people with small dogs although we didn t bring ours this

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

no pool, no spa, no laundry

room near laundry room

the only missing thing is a pool and the breakfast menu is lacking.

the breakfast was okay.

on the morning of our departure, we expected to pay for laundry once

bar none not only is the hotel situated above the apollo, but it s also within easy reach of six

loud kids playing and screaming in the halls

was a very important part that needed to be inside the rooms, especially if you have babies or kids

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

didn't like that there wasn't a restaurant in the building; however, there is a breakfast bar and during a finite

friendly convenient bar in lobby open until midnight to go food/snack/beverage/alcohol available pet friendly

takes pets, lovely and friendly hosts, and followed covid-19 protocols. thank you!

the laundry machine was convenient to have

clean, on site garage parking

the staff was amazing, the front desk was friendly and helpful, the kitchen staff was fantastic with breakfast

breakfast was great and kids enjoyed baking waffles every morning

bed was amazing , the kitchen was very clean and the snack area by the check in counter was always amazing

kind, helpful, the best front of desk iv ever experienced, hotel, was lovely, nice rooms , good breakfast, great

this place deserves a hookah bar as well.

breakfast was excellent and convenient

and helpful reception staff (they allowed me to charge my phone at the front desk while i ate breakfast)

loud music from restaurant, poor room service, horrible breakfast.

the on site laundry facilities were a bonus

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i like the laundry machine! ud83dude02

their laundry in very nice

i payed 4 breakfast but that man told me that i have only 2 and i have to pay 2 more if i want my kids eat

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge,

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

kitchen was well-equipped and the bed was comfy too

laundry on site and free

guest laundry washer

old school customer service of an employee taking your bags from the car to your room and the room

location, ease of parking

no room service after 10pm no good for late arrivals ..no lunch available during week

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

could have a more variety of breakfast options

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for

the location isn't one i'd recommend for families with little kids

free parking, free gym access, free breakfast, and room was very good

there were no laundry facilities and the public one across the road was very busy and grotty

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

rooms with desk and good wifi for work

it's like they reheated food or more like frozen plus no room service

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

our room was very nice, the staff were great, and the bar was great!

could not get room service

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

free parking

also the gym room, laundry room, etc

room was next to laundry room

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

the laundry was out of order during our stay which was inconvenient

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the gym and guest laundry service are a fine perk

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

rooms very small with 2 kids

it was highly walkable for our family and we enjoyed the riverside park for the kids

it was highly walkable for our family and we enjoyed the riverside park for the kids

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

and they have peloton bikes at the gym

location next to subway, comfortable beds, room service, staff

the building for us to use when there wasn t any, 2) there was a restaurant that delivered room service which

and that they lost my laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

also was happy the bathroom sink had a good stopper for doing some laundry

most disappointing was the early closing hours of the restaurant and room service on sunday night and that

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

laundry was moved on working elevator causing delay a few times

convenient, spacious rooms and they accommodated our pet dogs which was very nice, great

ac and wifi are good rooms are clean nice decoration lively bar

i had to walk through the parking lot through wendy s with my family which included my two kids

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress,

we also enjoyed the rooftop bar it was definitely a vibe

everything except the parking was great.

i love that they have rooms with a a kitchen

nice quiet area for kids and the downstairs bar is a massive plus

the gym is very small, but sufficient for a quick workout

no amenities such as hotel bar/restaurant, pool, gym.

can't wait for the bar to open

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

serious, i been in more decente motels with my kids

have breakfast

no elevator and parking is a tad big hard if you have a vehicle that's 6ft in height

i was pleasantly surprised at the full kitchen

laundry available on site was an added bonus

laundry room on the fifth floor was clean and easy to use

guest laundry was

they had a laundry room but only one washer was operational

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

was super clean , breakfast included , laundry gym

next to laundry room

the camera in the laundry room. my privacy felt invaded

laundry on site is self service and machines are accepting quarters coins

laundry, internet center-on site, free parking, free breakfast, safety

the laundry room only had two washers, and two dryers

very helpful to have a laundry room downstairs.

a card-operated laundry in hotel next to the gym was a bonus and very clean

a change machine in the laundry room would be helpful when you are in a hurry

very comfy and having a laundry room down stairs was fantastic

hours were short and started late at 10 am and pool was too cold for little kids to swim not alot of options

extra trundle beds for my kids, connecting rooms

the staff was always very kind and courteous - however, there needs to be more help in the kitchen

there is a pool and a gym

the breakfast was fresh the kids love the pool and the room was beautiful

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

i threw my suitcase away and took all my clothes to the laundry

the breakfast was poor in contains, the hotel doesn't provide laundry

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

walking through the halls was really complicated too, they were tiny and with cleaning/laundry materials around

room service food is not very good

the breakfast and the gym

no spa and bit pricy room service and everything

com does not appear to have access to their suites room service pricing and bar a bit expensive but generally

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

cover charge at the bar on weekends when jazz trip plays.

charming staff excellent room service breakfast

also, there was no table in the room which made room service dining a challenge

kitchen facilities looked good but did not have a kettle or tea cups but these were provided on

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

vegan options and limited vegetarian options in the restaurant and/or room service

room service was not that good.

staff are super friendly, great with the kids and it's in the perfect location - also the rooftop bar has one

and $50 for eggs and bacon room service made me realize i was in ny

price of 2 cappuccinos for room service including service and tip was $48 - ridiculous

common areas are also good, including a laundry room for guests, 24-hour

the laundry room was out of order and they were trying to fix it.

more guidance on facilities such as laundry, ice, internet and how to connect, etc

most of laundry applies wasn't work

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

offers breakfast & a late check out of noon

liked the open concept of the room. the gym was great location was exceptional for shopping

3 $ for childs, you have to download the nj transit app to purchase the tickets,( on holidays, kids ride for

i loved the rooms and bar area

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

the laundry area has one washing machine

breakfast was surprisingly really good, staff was nice and it wasn t loud in the hallways there

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

and hotel is only minutes from parking lots at metlife stadium

breakfast was very good along with the little get togethers in the evening with food and drinks

the pool would have been a plus

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

the whole building smell musty and moldy with laundry room moisture

laundry facilities (you can buy detergent from reception)

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry service is expensive

no dirty laundry plastic bags in either rooms

quick and efficient laundry

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

i liked that we could do laundry while we were there the front desk staff was really lovely

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

also, the laundry is $3 a load to wash and $3 to dry

nice area and facility, breakfast included and laundry available

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

parking is bit confusing, kind of hard to get to.

pet friendly hotel, so we brought our little dog

the hotel did not provide extra trash bags and laundry bag

no laundry facilities

missing laundry facilities

laundry service in hotel

were clean, breakfast was delicious, the 320 bus picks up and drops off right beside the hotel for easy travels

chair in laundry room broken ( safety hazard) 11

laundry room dryer did not dry my clothes within that hour

laundry

there is only one laundry to cater to the whole hotel

laundry room hot breakfast

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

it was as if there were kids inside it hitting every button making it stop on every floor

, staff relaxed and helpful ,friendly , late checkout early check in ,view ,outside couches ,breakfast great

an inviting atmosphere, friendly employees(front desk, house keeping, breakfast crew, and management)

laundry is outdated

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

you have to pay pay an extra fee for wifi

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

breakfast with a view

finally the therapists at the spa were are very good

the kids robe and toys are a beautiful touch

food/room service

they brought coloring books and t-shirts for the kids

great for a family with young kids

my daughter truly enjoyed the salt water heater pool

room service,the size of the suite,the electronic lights and shades,the stocked kitchen in the

mini bar was never restocked.

there was also a laundry room for hotel guests and an indoor pool

everything was excellent breakfast was great, lots of options to choose from

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

shuttle service needs to run longer at night from train station to hotel

very close to american dream mall beautiful rooms and very clean love the kitchen

laundry though given 3 nights ago arrived at the last moment

room service is a pass , go down stairs to starbucks instead

the more you know, kids

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

i didn t really like the breakfast

quiet room, great shower experience (big shower head and moderate pressure), free breakfast and wifi, vending

we got there at 1130 am and our room was ready, so my kids could relax

there is laundry and dryer machines in the hotel

the front desk did provide more towels and the woman in laundry as well

it s an okay place to stay, bare minimum. they have a laundry room!

the bus stop is right in front of the hotel and there are laundry facilities on the premises

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

we arrived early and were able to get early check in

pricey room service.

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

no cafe. room service exorbitantly expensive

they met our request for an early check in

no room service but i know that is covid related. hallways are a bit tight.

every single one of them including the bar tender and hosts at the bar next door and are all time fave, jesus

great location good staff, room service good

was fantastic, room service great, room upgrade pretty sweet

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

the front desk would not work with velocity because she was too busy working laundry room

i liked that there was laundry on site the location and the fact none bothered me

laundry facilities

you take your own trash/laundry out to the end of the hall

room service is too slow and sometimes dont deliver what u requested

and kind staff very clean very good and fast room service of course the view from the suite was

love the room, the view and the room service food

the spa showed out to consists of a locker room with showers and a steam sauna

the staff was excellent. the room service was great. the property was very nice.

lots of drinking bottled water daily, the suits and shirts laundry was amazing

staff thought they had lost our laundry bag when we enquired why our clean clothes weren t delivered

room service was delicious

room service waiter, eric, was wonderful

doormen in proper uniforms, to the elevator operators, to the warm housekeeping and great room service, it s

very attentive staff. wonderful pool and spa area

breakfast restaurant and service was terrible

also tge breakfast is too expensive juice for usd

breakfast was great but with tips and service charge it cost nearly double

very attentive staff. wonderful pool and spa area