the free continental breakfast was good

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

pet friendly hotel with lots of grass

a little far away from my grand-kids , but worth the drive t the north shore

nice clean pool and we grilled sausages from nearby italian grocery store

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don t even

good location . by beach. nice pool area recently spruced up.

clean, quiet, spacious room, bathroom, and kitchenette

happened to stay room where some kind of laundry machine running like noises all night

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

great pool for kids, comfortable room, great bathroom

not getting room cleaned not having gym opebef

the larger tv in the bar area needs updating big time

excellent buffet breakfast, easy parking, could not have been better

restaurant was closed. no 24 hour room service. no refrigerator in room.

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

napkins and utensils too high for kids to reach and above hot waffle iron

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

breakfast was great

gym across the street, closeness to the great neck station, healthy breakfast, colberh

you may have thought we were asking for a bar of gold for the towels

glad breakfast was included especially saturday

location, right on a very trendy happening block, near train, great park for kids one block

the restaurant and the bar! also they don t have a laundry room!

there no laundry

great for an adult weekend away from the kids

room is fabulous ! gym was great and super clean :) front desk is very accommodating.

was nice clean i smoke so i was in the back parking lot smoking no one bothered me very

i like the laundry room and continental breakfast was great

laundry

only suggestion i can think of is to add heart healthy items to the bar menu

wifi want working in the rooms for 2 out if the 3 days we stayed

breakfast. attendant was super capable and charming.

kitchen was empty

there is no gym and the breakfast included is really poor

ordered room service and took a while to get food

free wifi. marco polo restaurant was very good. room, beds were comfortable.

found ants in bathroom and there was dirt in kitchen sink

laundry room out of order ( necessary for us as a family of 4 with an infant )

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

i smelled something in the self laundry room.

(if i m correct) sad that you can t do laundry on the

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

they had a laundry room with coin-operated washer and dryer, i felt that was very

the bar area was inviting, the elevators quiet and quick

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for

no free breakfast for the price.

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

we asked for room service no one came

no food or room service in the entire hotel monday thru friday.

bedroom separated from the living room and kitchen

little kitchen with microwave and fridge

breakfast in the morning was basic but perfect for what i needed

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make

prepared my own breakfast

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

access to parking, very comfortable bed, staff very pleasant customer oriented- when i came out at 3am with

breakfast but not varied; it might be an idea just to add/replace one or two items per day

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

not breakfast

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

free parking within the

the kitchen facilities were ok, but not as good as i thought.

attention from the reception desk and speciallty the free shuttle service and their gentleman and very kind

they offered local breakfast ideas when we asked for suggestions

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

there's not much to do in the hotel when you have kids.

i always love my breakfast , the pool and hot tub so close to many activities

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my

area is great, parking available, wifi absolutely perfect, rooms are spacious and televisions are huge

no room service, they never clean my room while i was there.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

but: pool didn t have towels lobby didn t have a laundry soap for sale

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

gym facilities were not available.

no bar or restaurant, very limited breakfast available.

wish there was free breakfast, cups in gym area, and free parking.

the breakfastand the bar tender the night i che ked in was very good..nothing

the l2 ev charger on the non handicap spot is broken.

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

rooms are very large and all have a patio that faces the pool

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

the check in person was very rude and there was no parking and very noisy until 3 am horrible

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i

only negatives is there was no change machine for laundry and the machines took quarters

real, fresh food at breakfast

i enjoyed my sent me & my kids n husband we had a good time

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

waffles for breakfast were great for the kids

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

i walked outside and there was a group of young kids smoking and drinking next to my car

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

there is a gym, if you like to do the bike or treadmill before your trip or site seeing field trip

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

lift and parking area doors had seen better days no laundry facilities

parking is pretty cramped

actually thought the hotel was clean and neat, but its good when you travel without kids

the gym is severely out dated!! no tv work as well.

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

music in the bar area was great

clean, super nice staff and delicious room service

the valet parking was easy and super friendly

parking lot is small to maneuver in

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly staff always went the extra mile and free breakfast was surprisingly good.

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

in the parking lot could have been cleaned better

very clean; staff respectful and courteous; nice and comfortable rooms; and a lot of parking.

new bedding. updated room. nice staff. allowed late check out.

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

parking laundry service staff

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

quiet area. laundry room. clean room! fridge and microwave. hot water.

just the location and laundry

parking lot

i really wanted to get in the pool but it was out of order

i like that the hotel was not too far from restaurants and kids activities.

room service was prompt, the room was clean, there were plenty of towels.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

the room service ladies is the only i will go back because they are nice.

t like parking is limited, but the one night out of the two different stays (5 days total) thats i couldn

good location, free parking and free wifi and breakfast included.

wifi was not secured, based on google. small parking lot.

i think we were facing the parking lot or the street, couldn't tell, there was a huge stucco roof blocking any

limited and expensive room service menue

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

hotel, old school but very elegant and clean pet friendly was a plus, you could bring your pet to the restaurant

the spa staff was also

the complimentary breakfast had everything you could want

small gym but totally fine, and great breakfast

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

happy hour at the bar was really good

the kitchen appliances were on point

the breakfast was yummy.

had breakfast at restaurant on last day, food was good not great

didn t use any amenities like the pool or gym

the indoor pool

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

could use more parking spaces

we also travel with our golden retriever and we are super glad this hotel is pet friendly

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

a bright friendly bar and restaurant

clean room, warm pool and great hours for the pool and fitness center.

the indoor pool and gym were also fantastic amenities as was the guest laundry

spacious room with many amenities good parking.

if you have kids they won’t be happy about that

rooms were very clean, kitchen very spacious

pet friendly

i was in the very last room on my floor so i may have been below a utility or laundry room

our kids were hoping for pancakes or waffles

i was hoping that they have functional pool. kids were expecting

would have preferred better breakfast options

continental breakfast

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

staff is very pleasant. laundry room is very nice.

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

self laundry

laundry was expensive--$2

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

location is not the best, breakfast sucks and no functioning laundry at time of stay.

they have a 24hr laundry room

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

the gym was clean and efficient

there is no room service unless you request a day before the actual service

the bar besides it.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

room and breakfast

breakfast amazing, staff very friendly, very clean , and family environment

breakfast was pretty great

but there is a laundry mat next door so parking can be challenging

there was no plastic laundry bag

close to allot of stuff laundry rite next door best buffet a block away

parking difficult with laundry patrons taking many spaces

they have a very clean laundry facility right out the front door

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

breakfast the kitchen staff one of them she was very rude, but spoke to the gm and he spoke to her

very friendly staff all round from the front desk, kitchen staff and housekeeping

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

great value, friendly staff, airport shuttle and breakfast too.

good location for la guardia airport and free shuttle was a bonus

small room no laundry service

the suite was very spacious but most importantly their pet friendly attitude welcomed our golden retriever

breakfast was very poor it used to be much better with fruit and yogurt included you should look

the spa was booked all day for the facials and massages

pool access, restaurant within the hotel. accommodating staff and clean room

the pool is open until 10pm and it seemed there were always kids in it

indoor pool

while at the pool with our daughter the maintenance gentleman came over to us, exchanged pleasantries,

enormous reception area with a swimming pool for guests

room service was disappointing, seemed more like we received a door dash order and took much

good breakfast.

wifi worked for an hour on my first night then stopped until the 5th night

the guests from upstairs have kids and they were making too much noise.

the guy serving breakfast was attentive and efficient

breakfast was just okay

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

changer at guest laundry did not work and they did not fix it after my complaint

it has a laundry room, only 4 us to clean and dry.

hotel has self-service laundry room which is convenient for long stay customers

separately for laundry and the gym isn t well stocked very barebones

the hotel s laundry facilities were out of order when we tried to use them

laundry on site

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

the omelet was made to perfection, i mostly used the room service, and it was very good.

the workers in the bar area and pool.

room service actually surly and aggressive

free frozen breakfast late check out location

i wasn't given a wifi password or a remote control for my room

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access,

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

great rooms and breakfast

the breakfast was good and the staff was friendly

breakfast, friendly staff

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

bar was closed and the breakfast was bite sized frozen then microwaved food

no restaurant or bar except coffee bar until 10

they should not advertise a bar because you could only get beer or wine

our 2 kids slept on the sofa bed, comfy enough

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

early check in

housecleaning didn't wait til we were out of room, wifi internet wasn't working at all

limited connectivity for wifi. no breakfast

wifi didnt work properky,.no ice,no tub was over pri ed

they gave me early check in at no cost and we're very attentive to answer any questions

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

they don't care about you and your family and small kids

small bar area and no rooftop access.

the location great, very close to the subway station and multiple busses, clean, airport shuttle

but on your online app it said there was a restaurant and bar there was neither

pool not yet open

pool was great

i liked the service and the pool was great.

would have been nice if they offered a shuttle service to citi field for the concert

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

re not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum

breakfast ended at 10 am on sunday. we overslept.

no room service either

awesome breakfast and great view of citi field.

included breakfast and shuttle service to airport

easy in and out, with a small parking lot, but street parking is available nearby

staff was very friendly and helpful. breakfast was great. shuttle was great.

i lost a days work bec the wifi was down

the room was clean the wifi worked fine

a pool, for kids

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

staff rooms breakfast laundry

the room, access to laundry room, and fulfilling breakfast.

- pleasant and easy staff full amenities including fitness center, parking and laundry

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

sadly they don't have laundry service

the rooftop bar was ok, nothing special but a good place to enjoy a drink

the only reason we didn t enjoy breakfast was simply due to our schedule, but we ll definitely try it next

wifi is not good across all hotel

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

nice and quiet .. convenient guest laundry

laundry room if need

recliner and full kitchen

laundry room was out of service

the laundry situation a big issue

room laundry / cleaning of room - had to call daily for cleaning and towels and change

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

laundry was out of order

moved room and floors but housekeeping never picked up dirty laundry left in the hall

also an extra blanket and an outdoor bathroom for the pool

liked that everything i needed was in the hotel, indoor and outdoor pool, gym great restaurants and peace

other than a ton of kids were there for a lacrosse tournament and sort of took over every public place in the

ud83eudd28ud83eudee3ud83dude00 what i didn t like is that the pools close very early.

they have laundry facilities & location is good.

breakfast available in the morning is the best

could not get a non-smoking room

small parking lot

right by the i 95 highway comfortable bed and pillows setting and decor of room breakfast options nice fridge

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

out the pipes more frequently, also, the a/c didn t work well in one of the rooms, and the wifi didn t work

provide simple continental breakfast

there were residual pet smells in the rooms.

they have a gym, but the pool is small, impossible for anyone but a child to do laps.

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

my kids and i loved the breakfast

the strong odor of chlorine in the gym from the adjacent pool room.