the area adjoining the enclosed pool area was not inviting.

little kitchen with microwave and fridge

the friendly staff and immaculate condition of the room. the breakfast was good, too!

great staff and loved the breakfast

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized

we asked for room service no one came

possibly offer a set time and option for complimentary breakfast

the on-site bar was open late, which is great for late arrivals

room service was really good

the pool was very small and the hours of operation were too short.

i was in the very last room on my floor so i may have been below a utility or laundry room

i will not be going back to this hotel when i have kids

was clean and close to where we needed to be ; polite and helpful staff; parking was free and

continental breakfast

the breakfast hours should be extend to 10am. not 9am.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

room too small, non working power outlet, and slow wifi

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

good location, free parking and free wifi and breakfast included.

there was not a bathroom spa as it was advertised at the time that the reservation was made

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

they have a bar, kitchenette , snack bar and a area where you can eat

free breakfast

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

laundry room and bed comfortable

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

staff rooms breakfast laundry

no laundry

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from

the food room was very small, for such a large size hotel there was only a small bar eating area

the breakfast staff was very friendly and helpful

facilities were good, had access to the gym which was good

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

breakfast was nice and a particular lady in the kitchen was

was easy to cook what we wanted because of the kitchenette

loved the fact that there's a kitchenette

the room above mine had kids stomping or running around 12 am in the morning

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

laundry facility.

laundry is near the pool

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

me and my kids loved it

breakfast could start at 6am. and pool opens at 5pm

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean and spacious rooms, free use of laundry room

we were able to early check in and late check out

unable to accommodate a late check out until the morning of

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out

no gym

gym facilities were not available.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

wish there was free breakfast, cups in gym area, and free parking.

would have enjoyed a bar on the premises.

little tired. water bottle machine broken in gym.

location is not the best, breakfast sucks and no functioning laundry at time of stay.

laundry was expensive--$2

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

great location, love the laundry room and gym top! ?

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

we love this place. our kids have a great time at the pool. the staff is always friendly.

the shuttle driver hung around until we left baggage claim

parking, very professional staff and great room service

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

this hotel its clean updated & nice the staff is also very accommodating & the pool stays open until 11pm

we enjoyed the pool, gym, and in-room dining

really liked the gym and the bathroom

clean large room quite modern indoor pool excellent spa

spa services are very limited and extremely expensive.

everything great the spa could be better

small laundry facilities

the gym was small and under equiped.

unfortunately the gym was down 2 treadmills during our stay

the bar staff who gave me milk for my coffee in the room, thanks

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

there is a brand new laundry room with many machines

there was a laundry in the building

great suite, fantastic wifi and sumptuous breakfast!

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

also, we had some issues upgrading our free to high-speed wifi, and i thought it was not a big deal

the bar wasn't taking cash and the atm was broken

lot of teenage kids running around the property with no supervision

bar and restaurant are on the third floor attic space with no elevator and limited choices for

an hour in the pool with kids for towels

for $400 a night the breakfast was really a disappointment and underwhelming

that it would have been nice if laundry could be used by yourself as service costed a bit too

flash and new decor, lobby and gym and bar all looked great

clean room, nice room service

gym, amazing beds, clean, beautiful design, safe

the wifi works pretty well and the shower is very spacious

laundry on site and free

guest laundry washer

nice low key quit hotel. ample parking. diamond in the rough

the gym equipment is dirty and also rusting

the kids loved it

both beds had stains sheets, the clean bathroom had pubic hair on the new soap bar and on the toilet

breakfast was great

breakfast was convienent

wifi was so bad: 0,5 mb download speed

glad breakfast was included especially saturday

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

kitchen was empty

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

amenities like wifi and the tv and coffee maker were

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

the staff is not always at the front because they are also doing laundry

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

staff is very pleasant. laundry room is very nice.

but there is a laundry mat next door so parking can be challenging

the parking area is supposed to be exclusively for hotel guests, not for laundry services

they have a very clean laundry facility right out the front door

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

there was no plastic laundry bag

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

it was very clean and tidy with a good wifi connection

good location for la guardia airport and free shuttle was a bonus

do with a little maintenance, some wallpaper was coming off, and faster wifi

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

floor had a family with kids that were running up and down the halls

proximity to the subway station, crunch gym next door & dunkin donuts across the street

gym far away on 2nd floor

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

our only criticism would be the detail to which the room service attended

had spotty wifi on the second day

outdoor pool was a huge plus!

for in-room service was way below average

kids didn't want to leave

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry washing machine was leaking all over the floor

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

location ,staff laundry room

fridge, stove, laundry

room service not being available.

and the room service was good also, the room was clean including the bathroom

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

very large parking lot rooms are very clean

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use

i didn t like that the pool was closed. i booked it for the pool

clean, ample parking, nice complimentary breakfast. staff friendly

parking and the hill

the only complaint i had was they advertise a swimming pool and it was closed.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

the workers in the bar area and pool.

laundry facilities

we booked a double bed room but was given a single bed room for four of my kids

there were a quick option for the kids for breakfast continental breakfast would be great

indoor pool and easy parking access

no pool or spa anymore.

the hotel's restaurant hosts a lively bar with djing on weekend evenings, which is a welcome addition

is no room service, there is a restaurant in the lobby but it's not part of the hotel, not much choices

breakfast could be better. lol

hotel includes a very nice bar and restaurant is a fantastic plus

staff are very friendly and helpful, room facilities are great, bed is comfortable and excellent wifi connection

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

hard to get in to and no signage telling where to park or navigate parking lot

free parking is awesome

best part of the hotel is free parking and easy uber ride to uptown

i liked the hotel because it s close to everything and it offers free parking.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

laundry was not ready

laundry room pay method.

happy that i could do laundry on the 5th floor at very reasonable price

a small laundry room and the fitness room did serve the purpose

laundry machine was not in working condition and we had to travel outside

wifi is good

the parking is tight and we arrived very late

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take

close to airport for early morning flight. able to get an early check in

location, staff and shuttle drivers. best in class

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

could not enter the building because wifi was down and we were not notified

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in

the building has an incredible gym and a great business center and lounge so plenty of space to hang out it

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

wifi doesn t really work

i made use of room service for a late supper which was fine, but i was disappointed with the choices

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event

were so pleased with everyone and everything - even the parking area

the kitchenette was tiny but serviceable

good location . by beach. nice pool area recently spruced up.

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

wifi

the parking lot is riddled with pot holes and rocks

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

the laundry room was a few doors way from us and early in the morning we could hear every word they

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

floor by the laundry

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

gym facility need more updates, some machine was broken.

i had to ask for the room to be cleaned, and guess what, the room wasn t vacuumed, i have 2 kids so there were

no microwave in room no room service no laundry

no laundry

clean room service

shuttle makes it so easy to get into town

hot tub and gym closed

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

gym was very safely set up

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

the bar and lounge and breakfast. the staff was awesome.

would have enjoyed a kids menu or some kids options, and or microwave in the room

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

room service every 3 days

everything was fine. nice friendly staff. restaurant and bar close by . great location .

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

separately for laundry and the gym isn t well stocked very barebones

spa tub jets and water pressure underwhelming

friendly staff, rooms were clean, good breakfast

friendly staff always went the extra mile and free breakfast was surprisingly good.

the staff were very friendly and the free breakfast was absolutely amazing.

food and that the bar was being used for a function, so couldn't enjoy that

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our

no room service

hotel has self-service laundry room which is convenient for long stay customers

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

bigger room and kitchen ( what i didn t use) they have laundry

the change machine in the laundry room did not work

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

lack of breakfast

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

the hotel offered good television services, wifi as well as office for using the computers and printing your

cleanliness, friendly staff, yummy breakfast

the next day i asked for a breakfast item on the menu, they did not have it either

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

free wifi

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

free frozen breakfast late check out location

breakfast area is a bit small

the breakfast room is large with a tv and the assortment of breakfast food is amazing

i had a loss of wifi and they sent a very professional it manager to fix the problem right away

wifi worked for an hour on my first night then stopped until the 5th night

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

it is not fancy or modern but has the basic things you need like hot water, wifi, access to an iron and blow

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

wifi didnt work properky,.no ice,no tub was over pri ed

early check in

they gave me early check in at no cost and we're very attentive to answer any questions

the shuttle car was good

they had a great selection of pillows and a good room service menu

is not the best when you go with a pet

clean, great parking, easy to get back on the highway but tucked in a nice little area on the water with a high

natalie at the spa was sweeter than sugar and the body scrub perfect

liked that they had a bar and restaurant on site

bar has great food as well and the free airport shuttle was clutch

across laguardia airport, free shuttle that leaves every half hour, big & clean room, decent wifi, in-house

very convenient to have the restaurant and bar on premises

and the shuttle to the airport was excellent