clean and spacious rooms, free use of laundry room

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

because i reserved a room for 7 nights i was told that i could get room service every 4 days

- $75 pet fee was not disclosed at booking, or at least in a manner in which the person booking would

spacious rooms, good coffee maker, nice little gym and friendly staff

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

great kitchen for a small apartment

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

it has character but smells weird (like a pet store

parking - had to valet - no other options due to so busy

i was crowded at the pool but it was a holiday weekend!

perfect place for family! the little kids loved it, so did our parents.

they need to have a no pet policy

no laundry

wifi was down for hours

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

larger parties at the hotel (using it as a venue) took up lots of parking, spaces were still available but much

the bar service is excellent too

breakfast was good. coffee always available. laundry facility included.

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

- pleasant and easy staff full amenities including fitness center, parking and laundry

staff rooms breakfast laundry

room service not being available.

and the room service was good also, the room was clean including the bathroom

i was in the very last room on my floor so i may have been below a utility or laundry room

gym small but pleasant and parking was good

very comfortable room and bed, quiet, clean, excellent breakfast.

loud in the lobby up until 1am in the morning - and then again a few hours later at 5:45am in the kitchen as

very nice staff, breakfast and the room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

the pool was amazing and in a good location

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

location ,staff laundry room

the laundry room area unclean

was great i liked the fact that there are laundry facilities there that are 24hrs

fridge, stove, laundry

the laundry washing machine was leaking all over the floor

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

parking lot and access to facility were. it ideal

to have a good breakfast provided

gym is having literally 90s instruments with rust and half not working, building is old, and

a few guests whom were smoking marijuana outside in the steps near the pool area.

laundry facilities

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

the gym was of a good size with numerous machines and weights

way too many kids in pool and hot tub

breakfast and drinks at the bar were wildly

not happy about only having one microwave per floor in the laundry room

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

somewhere between too much fabrize and dirty laundry

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

floor by the laundry

it also has laundry, which is very convenient to have

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i like the little bar that you had in your lobby and the staff was awesome

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

check in was pleasant staff very helpful offered late check out

the bar and lounge and breakfast. the staff was awesome.

there was a laundry in the building

there is a brand new laundry room with many machines

amazing, the room was very large, having the kitchen was a great bonus.

kitchen old and outdated and unclean. no kitchenware.

free wifi offered in the room and a business center is available at the ground level should you need to

great location and pool was awesome!

clean large room quite modern indoor pool excellent spa

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

everything great the spa could be better

small laundry facilities

very poor wifi connection

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

there is no room service during the day/night or full service menu during midday

i wish the amenities like the swimming pool and gym were more advertised.

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in

we did not use the pool or the workout area, or the bar and food service

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

parking, very professional staff and great room service

we love this place. our kids have a great time at the pool. the staff is always friendly.

cold feel; $75 charge for pet

in the corredor with kids and people talking late night , dog barking and kids running in

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

wifi

pool was closed which was disappointing since the reason for selecting marriott over other hotels

there was a dog barking constantly across from us and i complained and they said they are pet friendly and

tv not working icemaker not working laundry not working

clean comfortable laundry was great

did not know i had to use coins for the laundry. a card would have been more beneficial.

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

the pool opens at late as 10 am, i wanted to catch a swim in the early morning

great location, love the laundry room and gym top! ?

self laundry

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

location is not the best, breakfast sucks and no functioning laundry at time of stay.

laundry was expensive--$2

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

bar was cool

to find, close to town, spacious, outdoor pool, nice decor all around, pet friendly, amazing staff, great

loved that they are so pet friendly

my kids and zi couldn’t sleep

we asked for room service no one came

restaurant breakfast

the location of the hotel is great. room service staff was awesome.

possibly offer a set time and option for complimentary breakfast

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for

late check out, and what i loved the most was that they stored our bags for us even after check out

i would definitely stay there again:) also, free hot breakfast

pool is outdoor on 10th floor

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

laundry on site and free

guest laundry washer

well appointed room nice bar area convenient location

old school customer service of an employee taking your bags from the car to your room and the room

we were permitted late check out

the parking lot curbs and sidewalks need fixing and could trip up older travelers

convenience to our location for weekend and fab pool for kids

ac, tv, and wifi were good

my love the pool area.

pool

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

were kids on my side of the hotel room, the smoking section

everything the breakfast the room was clean it was amazing i never stay in the place like that

parking

she was with adult kids but joseline took the reigns and jumped in to help

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

room service actually surly and aggressive

requested an early check in and got one after speaking to the manager of the front desk

cleanliness, room service and location.

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

our stay was awesome. place was clean, room was perfect and the pool was amazing.

bars of soap would have been helpful due to two sinks

i highly recommend the santa fe burger from room service or the restaurant

changed with kids and told staff who got it changed later

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

nice gym

the breakfastand the bar tender the night i che ked in was very good..nothing

menu could be more extensive and and a real bar would be nice.

the l2 ev charger on the non handicap spot is broken.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

gym facility need more updates, some machine was broken.

yes they didn't charge me for dog at first and after my 5th day the charges for pet appeared ..

the only thing i was not happy about, was the bar was not open

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

gave me a room where the wifi didn't work

the kitchen set up

very friendly staff, good breakfast and coffee

granddaughter loves the breakfast and the pool

treadmills in the gym were broken

clean pool and spa

only complaint really had to do with the covid precautions and the coffee bar was not

limited parking

had to go to the hilton garden inn next door to do laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

parking is easy

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

selection for breakfast options, beds were not that comfortable in my opinion

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access

the breakfast was fair. could need some improvements.

one thing i didn t like was the breakfast

awesome lounge and bar on premises

the facilities (gym and swimming pool) are great. the room and beds are comfortable.

the indoor pool was great for kids.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

good stay, very helpful staff, easy parking and close to manhattan

free parking, close to our destination, quietness

i liked the hotel because it s close to everything and it offers free parking.

free parking is awesome

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

very clean and the laundry room was handy.

had nothing false advertisements no gym no pool no vending machines ice machines didn't work and smelled and

breakfast was canceled without notice, leaving our kids hungry, which is unacceptable when traveling with

i enjoyed the breakfast

good parking space

it was all-inclusive with breakfast so that i didn't leave hungry

laundry machine was not in working condition and we had to travel outside

laundry room pay method.

laundry was out of service

laundry was not ready

they had obviously not gone through the laundry

there was laundry available, gym was nice, room was spacious.

i like the pool the gym room and the cafeteria the bar section

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

the breakfast was amazing. the hotel was very clean. personal was very curteous.

parking lots adjacent to yours were filled with potholes which i couldn t see well coming in

everything! the room, location, courteous staff, breakfast was great

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

only complaint is that the website advertised a breakfast bar however it was not open

that it would have been nice if laundry could be used by yourself as service costed a bit too

everything was clean and tidy. the room service made sure of it daily.

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

gym, amazing beds, clean, beautiful design, safe

we weren't informed that the room service needs to be ordered extra, so we had no cleaning for 3 days, and

not fancy but it has a free gym and laundry facilities are also free

the gym and laundry are well kept

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

comfortable bed, free laundry and workout room right next to the laundry so i walked on the treadmill while i

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

the fitness room looked really nice, and the onsite laundry was an added bonus

& oak need to open for breakfast

large group at the premises for some type of event - there was little parental control of the kids running

the fitness room looked really nice, and the onsite laundry was an added bonus

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

no microwave in room no room service no laundry

no laundry

parking

room service wasn t done in our bedroom

gym wasn't maintained properly, rusty equipment and uncleared floor

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

indoor parking, quiet and convenient.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

parking and ev charger

valet parking, full kitchen

i liked the staff at the breakfast and thought it was clean and organized

is clean, nice customer service and very helpful the water pool is interesting and clean with worm water the

limited room service options. no wet bar.

the room is spacious and comfortable the gym is well

use of the gym next door convenient bus to/from nyc

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

it really grossed me and my kids out and we moved to hyatt place

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

service, appearance, room, lobby and bar layout

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

it’s 9pm and we just checked in with 2 devastated kids

also was surprised there was no laundry room available

free wifi, free breakfast, free parking

wifi poor breakfast plain

the staff those girls are polite helpful very sweet the breakfast was excellent

breakfast buffet had many option but none of them were any good.

room service was great experience

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

wine and cheese was a nice surprise, the free shuttle that came immediately, the restaurant attached was really

bed great breakfast room service but best was our ride in your gull wing tesla

price for room service very high

comfortable accommodations. great fitness facilities.

parking the car was difficult

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

not enough parking

parking is a little far from entrance

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

the bar was good atmosphere in property.

slow wifi..

loved the free parking on site

laundry on 3rd fl, unlimited good coffee

laundry and gym room can be better

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

gym far away on 2nd floor

mat for cold bathroom floor had to use towel base volume on gym tv can be heard around 5:50am each morning

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

gym but workable

the parking lot is somewhat dangerous because you have to enter a lane of traffic where cars are doing

my kids loved the indoor pool

included breakfast and gym

the pool was not available

laundry detergent scent but better than smelling cigarettes i guess

wifi is wonky at times

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

they said free wifi, there was no wifi

there was a misunderstanding with the non smoking room and we had to pay extra for it