booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

requested an early check in and got one after speaking to the manager of the front desk

room service actually surly and aggressive

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

there was a used bar of soap in the shower when we checked in

clean and comfortable. very friendly staff. nice bar lounge area.

little tired. water bottle machine broken in gym.

the l2 ev charger on the non handicap spot is broken.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

great location for shows at cap theatre. decent bar food.

great location, love the laundry room and gym top! ?

laundry was expensive--$2

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

clean, great parking, easy to get back on the highway but tucked in a nice little area on the water with a high

parking convenient

the spa is great too

bathroom was good, the robes were comfortable , the room service was amazing & (free i might add) , asked if we

and they have a nice bar outside

overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow.

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open

in the corredor with kids and people talking late night , dog barking and kids running in

we stayed on a non-pet-friendly floor

need to request room service

small laundry facilities

there is no room service during the day/night or full service menu during midday

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

wifi suck

great location and pool was awesome!

everything great the spa could be better

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

there is a brand new laundry room with many machines

there was a laundry in the building

kitchen old and outdated and unclean. no kitchenware.

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

room nice a lot of space with a kitchen

small room no laundry service

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

the restaurant is great, the pool (just steps from out suite,) clean and inviting, and the room is fantastic

room on the floor we were on is right on the parking lot

gym bijou size but had what was needed as a

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

loved the ambiance of nature indoors! the salt water pool and hot tub exceeded expectation.

we also enjoyed the indoor pool with the kids

the pool and whirlpool were a hit with my kids

no breakfast was provided

room laundry / cleaning of room - had to call daily for cleaning and towels and change

the laundry situation a big issue

laundry room was out of service

laundry was out of order

our room also was next to the laundry and vibrated all night long in addition to being able to hear the dryers

they have laundry facilities & location is good.

there was no log-in info for the wifi

smell of the room when first entering and wifi connection

no wifi that i could connect to

it was a nice size, had wifi and a ton of channels for tv, as well as the location

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no place to do laundry

no free parking, no free continental breakfast, no laundry room.

does not have ev charging as advertised

nice breakfast buffet. enjoyed the indoor pool.

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the laundry facility was clean

breakfast internet free and people very nice sweet shop laundry and restaurant very

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

the treadmill in the gym area was not working

table is too small and wifi is very slow.

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

hotel shuttle is also an option

a restaurant or bar in the hotel would add a lot.

good wifi, location, relatively modern and well kept hotel

pool a little small

in the mini-bar, they had forgotten to stock it

pool temperature just not right gym is tiny no fresh air in the room no breakfast

parking at facility, helpful staff, restaurant and bar on premises

the pool had no clean towels. the bed is too soft. there was no hbo channel.

the bathroom and kitchen were clean but not well maintained

the kitchen supplies included thoughtful and useful touches and was nicer than usual

the sink in the mini kitchen didn t work. there was no water

breakfast at your location

rooms were very clean, we were informed that room service is provided every other day (which was fine for us)

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

wifi was non existent

wifi mostly did not work, very frustrating

i was the only other guest i saw at the hotel that i *saw* and i move around a lot (use the gym, pool, go

be cleaner - hairs in shower no bar no food options placed us in the crummier rooms on the far wing, not the

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

the restaurant for breakfast, definitely the spa & the pool.

bed sheets were stained there was smooshed bugs on the wall and the additional fee for 1 pet was almost as much

website indicated that there was room service and two restaurants serving meals but when i got there there was

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

very comfortable, nice bedroom, big kitchen parking close to entrance staff very kind

not alot of options as far as breakfast. trust me thats it

no room service.

i had to go to the front desk, it took a couple of times for it to work as well as to enter the pool

liked the pool a lot, it's right next to the fitness center and the pool was warm on a winter day

the staff were beyond accommodating with an early check in at no cost and a late check out as well

pet friendly and had parking ..even though it s 20 dollars a night.

we liked everything except breakfast.

the tv and microwave were new and wifi worked great -- but the rest of the room was quite dated/worn -- feels

breakfast was 7.out of 10...not much more than carbs.

staff is great and friendly, good location and parking .

gym equipment is outdated and run down

was great i liked the fact that there are laundry facilities there that are 24hrs

location ,staff laundry room

the laundry room area unclean

staff is polite & friendly, hotel is clean & there is laundry on the premises

not enough laundry machines, and the machines are outdated

kids were allowed to run and play games in sitting area.

parking was third level up hill

parking and the hill

a few guests whom were smoking marijuana outside in the steps near the pool area.

$5.00 parking fee

laundry facilities

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

there kids were jumping in

no pool or spa anymore.

room was spotless enjoyed bar area

i was in the very last room on my floor so i may have been below a utility or laundry room

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have

loud in the lobby up until 1am in the morning - and then again a few hours later at 5:45am in the kitchen as

i was hoping that they have functional pool. kids were expecting

the breakfast hours should be extend to 10am. not 9am.

possibly offer a set time and option for complimentary breakfast

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

we asked for room service no one came

you order room service it takes awhile for the food to come

breakfast was only served on weekends, which seemed strange

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

that near by there is a supermarket, and the laundry room.

not happy about only having one microwave per floor in the laundry room

did not know i had to use coins for the laundry. a card would have been more beneficial.

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

tv not working icemaker not working laundry not working

clean comfortable laundry was great

wifi wasn't strong enough

i love the fact that the property has a swimming pool

it lacked a large garbage can in the kitchen area.

clean spacious rooms, beautiful pool, beach across the street as well

the parking lot is riddled with pot holes and rocks

parking lot needs improvement also cleaning.

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

i would definitely stay there again:) also, free hot breakfast

little kitchen with microwave and fridge

breakfast was not what me and my family expected but it was ok

chose location because it offered a guest laundry

in, room accessibility and parking all convenient

person a room up from me was never going to sleep always up and i couldn t sleep and the bath spa was a little

we loved the free/convenient parking and will definitely be back soon

waffle maker was good. had good wifi

it also has laundry, which is very convenient to have

floor by the laundry

the laundry room was a few doors way from us and early in the morning we could hear every word they

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

room too close to laundry and pool. chemicals smell too st

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i loved everything. this is the best place to stay in the area, bar none.

gym was very safely set up

clean comfortable rooms, bar area, friendly staff

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

clean and spacious rooms, free use of laundry room

no room service

no capacity issues with the gym

they don t have room service

was a condom in the pool i told front desk after removing my kids from the pool

the breakfast was outstanding

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

the bar wasn't taking cash and the atm was broken

the bar is fun and has games which isn't totally a selling point

we had breakfast included in our stay and it was very good

staff, super rooms, confortable, quiet, sensational location and surroundings, great breakfast, bar and

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

petty, super comfortable beds, room usually has a lounge chair or something like that which is nice

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

staff rooms breakfast laundry

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

the ping pong tables and pool table was a huge hit

wedding little kids running down hall, but it s the parents not the kids fault ud83eudd14

no laundry

rooms are not the cleanest bar was closed

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it

the wifi was strong, and the room was large and comfortable. no complaints at all!

rooms are clean, room service and breakfast are also really good

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

the cleanliness and laundry site

laundry is near the pool

was a strong smell of cat urine by the laundry room

smoking done next to the parking lot

pool wasn t in service, my kids was super excited to go in da pool but it wasn t in

in particular, gym, pool, laundry were all great

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

just some kids running making noise beside that it was good

there was a bad smell over near the pool and gym areas.

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

room service is good

best hot water in shower ever and life and good parking and good energy from security guard

t like parking is limited, but the one night out of the two different stays (5 days total) thats i couldn

of spa room reservation is a bit pricey for my liking

room service not being available.

and the room service was good also, the room was clean including the bathroom

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

my kids were actually scared of the decor

breakfast was very good

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

the gym is really poorly equipped and maintained

be aware that the wifi is very poor, and there is very poor cell phone coverage.

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

very comfy bed, loved the fireplace and terrace

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

the bar had some good local beers and a great bartender

drinks at the bar were very expensive

so dated, poor maintenance, bad wifi, overall shabby look of the place.

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

laundry next to our room

the parking lot by my room is too small.

the kitchen appliances were on point

the complimentary breakfast had everything you could want

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the only thing i was not happy about, was the bar was not open

small gym but totally fine, and great breakfast

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

happened to stay room where some kind of laundry machine running like noises all night

restaurant and coin operated laundry on site.

great gym and pool. convenient laundry room. useful shuttle service

felt a little isolated as a woman in the area and parking lot

breakfast because of covid was not so great, but they did their best.

very convenient, beautiful new hotel, with rooftop bar, large rooms i think most of them with kitchen area

the bar is nice, but i'd like more options for eating dinner

i also enjoyed how large the room was and even though we didn't use the kitchen it was good to have

the kitchenet has all you need for staying several days and cook if you want to

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

no room service on sunday mornings

restaurant and bar closes at sharp 9pm , this time should be extended

the breakfast was superb in its quality and

i love being able to walk into the village for dinner or just relax by the fireplace in the lobby

parking is a little far from entrance

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

long walk from parking lot to hotel.

comfortable accommodations. great fitness facilities.

breakfast that was included in our stay consisted of a coffee bar and packets of oatmeal

their breakfast bar has been the best i've had

it was a great especially when traveling with kids

was surprised by the $100 nightly pet fee

wifi kept dropping connection while i was trying to work.

location, overall aesthetics, provision of laundry room

room service

i think is outrageous, imagine a family with 4 kids, $100

our dinner, but the helpful receptionist arranged for the chef to cook us a meal and the lovely bar maid gave

if i had to pick something there is really no gym - not a big deal but that is it.

laundry room is in a safe location near the front desk

no laundry bag

there was a kitchenette in the room and they have a laundry room!

cleanliness and the friendly staff. the delicious coffee and the kitchen!!

pet friendly .

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

breakfast was great

was no breakfast or room service

pool for my kids

we heard kids crying and screaming for a couple of hours

it is right next to the laundry and maintenance rooms

it has a starbucks small espresso bar with terrible croissons and mediocre coffee

the comfort of the beds the hbo feature and the pool

the indoor pool is really poor

it s was nice to be able to return from a busy day at the aquarium and not have to drag the kids out to dinner

the food i ordered from room service was not a repeated experience

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

the gym was a little small

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

to merritt parkway, great check-in, great clean room, wifi, everything good

the pool

laundry

i like the laundry room and continental breakfast was great

i also appreciated the bar and tv in lounge area

they provided free early check in

breakfast. attendant was super capable and charming.

room was very clean, room service staff very nice and friendly

didn t have room service for fresh towels

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast and laundry

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest

no idea pet fee was $150

while the gym was well equipped it could do with a deep clean as the equipment was dirty and some of it not

there was no breakfast and laundry room was out order

did not like that there was no on site laundry area

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

kids were afraid of being lock in bathroom