placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

breakfast was very adequate- cereal, toast, pastries, yogurt, fruit

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

it was quiet in the halls too, too loud kids running etc

free parking, free gym access, free breakfast, and room was very good

that it would have been nice if laundry could be used by yourself as service costed a bit too

the wifi works pretty well and the shower is very spacious

the 'free' drinks tokens were a great bonus and the hotel bar was vibrant with a great selection of drinks

restaurant was closer, no breakfast available, no room service very poor service at the

clean room, nice room service

complimentary breakfast is a plus

location was great, staff were so friendly and helpful , breakfast was nice in the morning :)

the staff i like best and the rooftop and bar was awesome!

the app for room service was a little problematic because it didn't record my room number (this happened to

it was clean, the staff was wonderful, and the breakfast food was pretty good.

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

easy wifi connection

the internet kept going in and put , while my daughter was working on the wifi

was never able to receive wifi in the business center despite being promised that it would be handled

unfortunately there were some renovation works so didn't hsve access to their gym

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

our night caps were very delicious since the bar was still opened when i checked in

she was helpful, easy to approach and talk to and helped my kids make waffles

the bar had good hours and food

on the morning of our departure, we expected to pay for laundry once

we had quite a bit of clothing and luggage (traveling with kids

there was no hot water my kids and i had to shower with cold water

rooms are large, there is a very nice gym, and they treat marriott members well with enhanced internet, and

we enjoyed the athmospherehe at the hotel bar and really fell in love with harlem

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

the telephone signal and wifi in our room was really weak. it was fine in the lobby though.

love the bar and feel of community in harlem

bathroom door was dirty. gym was not available for the whole trip

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

great for the kids

the breakfast part should of much better choice like years gone by.

good location, free parking and free wifi and breakfast included.

parking was limited for larger vehicles

room near laundry room

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

wifi very slow, too aggressive interior perfumes on floor corridors (can sound funny, but you would

breakfast was pretty decent, i didn't need to eat any other meals until dinner

no microwave in room no room service no laundry

no laundry

they allowed a late check out so that i could fit an unexpected call

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day

shuttle to the city. closeness to the highway.

laundry room pay method.

laundry was not ready

they had obviously not gone through the laundry

laundry machine was not in working condition and we had to travel outside

happy that i could do laundry on the 5th floor at very reasonable price

good stay, very helpful staff, easy parking and close to manhattan

free parking, close to our destination, quietness

the wifi worked is the only thing i liked about it

the wifi did not work and outlets were not working

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

they have a very clean laundry facility right out the front door

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

there was no plastic laundry bag

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

very comfy and having a laundry room down stairs was fantastic

clean comfortable beds very convenient to have fridge, microwave in the room and gym and laundry at common

a change machine in the laundry room would be helpful when you are in a hurry

a card-operated laundry in hotel next to the gym was a bonus and very clean

decent communal facilities in hotel including laundry in basement, drinks dispenser on ground floor, friendly

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

room clean wifi and cable

no bar soap in the bathroom.

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

pets allowed policy was a huge disappointment & put me over my travel budget with no prior mention

clean,convenient to lga with free shuttle service

they gave us room keys for a king for 2 adults and 2 kids

very convenient to have the restaurant and bar on premises

clean and friendly. easy access to laguardia. the gym is nice.

i laundry facilities

laundry facilities, but i can manage around that issue

the breakfast and the gym

they helped me plan out my visit, awesome breakfast each day

liked the free late checkout and small but adequate gym

no pool or laundry facilities

to pay for parking even though i was staying at the hotel, paying for wifi, and housekeeping walked in on two

location to the airport ... convenience of bar and grill in main lobby...

that there is no room service.

shuttle to lga, cleanliness of rooms and nice gym.

and laundry facilities were at the hotel next door

no laundry machine

laundry next to the hotel on the second floor

a laundry facility in the building so that you don't have to go next door, especially since we are

it was difficult to get the kids back to our hotel with wet hair in the cold

had a laundry facility

laundry services washer and driver was not working either

king bed room was quite large for rate that i paid, guest service laundry for washing machine was free, element

spacious and clean room, excellent amenities, laundry facility, quiet.

the pool was down for renovations, the laundry facility did not work

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

there were no laundry facilities and the public one across the road was very busy and grotty

another thing is that you could see other people's laundry left in the hallways

got 30 min late check out

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

our room close to the laundry room, loud tv sounds all

the staff is not always at the front because they are also doing laundry

the beds were comfortable, the showers had plenty of hot water, the great breakfast had many options, they

my kids enjoyed that

the parking is tight and we arrived very late

just be aware very small parking lot.

breakfast and free wifi makes our stay more enjoyable

near to grocery school gas station laundry

2) no laundry although advertised: i reserved this hotel specifically because they advertised

my room was too close to the parking lot.

wifi isn't good enough

provided parking was a deciding factor when booking this hotel as well

the laundry machine was convenient to have

some ladies were rude to our young kids

breakfast was great and kids enjoyed baking waffles every morning

the staff was amazing, the front desk was friendly and helpful, the kitchen staff was fantastic with breakfast

no pool and renovations not complete in lobby

the mark is pricey, i still have a problem with a $12 coffee plus gratuity and $7 service fee for room service

great bar food

food not so good and very expensive room service

seating in the bar area

style, comfort of room and bed, courtesy fruit basket in room, excellent food from room service

the jazz bar was so crowded and popular we couldn't get in!

the bar, cafe, and restaurant

nice gym facilities (though small)

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

nice bar and restaurant

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

their laundry in very nice

i like the laundry machine! ud83dude02

the on site laundry facilities were a bonus

which is not a big deal but it's just inconvenient when you have a bunch of stuff with kids

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

wifi did not work

location, parking was easy, spacious and clean room

a great lounge bar with a good bar menu

room service was not that good.

roof top bar staff

vegan options and limited vegetarian options in the restaurant and/or room service

room cleaning was sporadic. often room service (dining) was delayed.

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

it was tough to find a hotel in nyc that would fit our family of 5 (kids aged 13, 11 and 8) and not break the

comfortable room. nice gym. good location.

liked the complimentary coffee bar with the keurig

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

free tea and coffee facilities, a 24/7 gym, free water refilling station

clean rooms, great location, value for money, friendly staff. good wifi.

with i talked and helped me with luggage, explained everything around the hotel (water, ice, gym, wifi)

hotel is beautiful and clean. loved the breakfast and the gym as well as they had laundry

came in late, after midnight

staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the

my flight leaving was 7 pm and so i requested a late check out and the let me check out at 1

loved the gym and location as i was flying out of laguardia

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

they lost my laundry

location, pet friendly, valet.

also - while i felt that my pet was welcomed - i wouldn't tout this as a 'pet friendly' hotel, as there are

laundry detergent scent but better than smelling cigarettes i guess

the location is good and parking is free. also, staff is very cooperative

wifi didn't work in the room for 3 days

clean sheets, excellent parking

the breakfast has great selection of food

and that they lost my laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

convenience of bar and delightful french breakfast/bakery next door (vouchers included), delightful staff,

slightly overpriced given that there were no facilities apart from a gym.

the gym is very small, but sufficient for a quick workout

the room also has a safe, an iron and ironing board and the hotel has a gym at the 2nd floor

the gym equipment was broken, specifically one peloton bike and the wifi would cut out.

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn t know

cooking and laundry facilities

they had a laundry room but only one washer was operational

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

great laundry facilities as well

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

the hotel s laundry facilities were out of order when we tried to use them

separately for laundry and the gym isn t well stocked very barebones

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

never seems to have enough cash to give you change and had to wait 2 days to get quarters to do laundry

laundry room was good

the laundry facilities were super value for money and so was the snack shop

guest access to reasonably-priced laundry room on the premises

the self service shop in the lobby and laundry facilities were also a nice addition

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

we stayed for 4 nights and definitely loved having a laundry mat 2 min away walking

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

i threw my suitcase away and took all my clothes to the laundry

the breakfast area, lifts, reception, laundry room, reception desk etc are all far too small for a hotel with

accommodating, laundry facilities, bar, complimentary breakfast, coffee and tea

laundry service was unavailable (due to an unbelievably stupid reason: no one had a key to empty

was good, the place was clean and i like it has laundry room for a reasonable price

laundry room not adequate. some questionable stains on sofa in room.

they also have laundry room that you can use with reasonable price

the hotel also offers a fitness room and a laundry room for guests' convenience

the hotel overcharges for laundry. is also located a bit far from public transport.

there is a laundry facility on the bottom floor which was very convenient and affordable

breakfast was excellent

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we

close to nyc, affordable price, clean, well designed, free parking/wifi/breakfast

in the breakfast area the staff were most helpful especially jegy and minire was also friendly pool well

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

love the pool, because my kids were able to swim

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee

everything was great loved my room and the indoor pool was extremely satisfying.

love the pool, because my kids were able to swim

i liked the large room, liked the view, laundry facility, etc.

we did our laundry at the hotel, very reasonable for both the washer and dryer

hotel has self-service laundry room which is convenient for long stay customers

changer at guest laundry did not work and they did not fix it after my complaint

it has a laundry room, only 4 us to clean and dry.

have been nice if the bar stayed open later

be low acid and organic so i always bring my own for medical reasons but had to have the coffee bar down stairs

wish had water in gym

view was ok , balcony , shower pressure , location , pet friendly

have a $100 non refundable pet fee that isn t shown on booking

the hotel offered good television services, wifi as well as office for using the computers and printing your

the breakfast was so good and the waiter (can't remember his name), he was awesome too

lady at the front desk wanted to trick me to pay breakfast for my two kids

no food or bar at this hotel

lack of breakfast

no coffee machine, no 24/7 roomservice, no laundry: horrible stay they dont value spg

staff very nice and helpful, i just wish they had laundry service, overall great deal

room service not as pricy.

will definitely stay here next time we come to see our kids

friendly staff, especially bar staff at rooftop bar

they gave me early check in at no cost and we're very attentive to answer any questions

liked that i wasn t disturb by room service every 30 minutes

hotel has wifi and free, but limited parking

the very first-morning room service came and we advise we don't need anyone

free wifi

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by

); self serve breakfast was convenient; gym and laundry facility was great, especially having in one combined

we cooked in every night, loved having the laundry easy to get to, and loved the service daily from ida (who

gym and laundry was also very nice

they have inhouse small gym and laundry facilities

always love the kitchen and laundry facilities