our child hugely enjoyed the swimming pool

room service food was terrible...had to return it all

doors close automatically, breakfast buffet is pricey, hard to get from the main road to the parking lot, grounds

parking lot was

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

peace and quiet and location,late check out awesome

the parking lot was a little undesirable coming in on late nights from events

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

lastly, nobody informs you that you have to reserve the pool pretty important information to leave out

parking was good too

had no hot water ,poor location hotel next door is very dirty and nasty,poor breakfast ,parking spots too close

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

it was all-inclusive with breakfast so that i didn't leave hungry

the breakfast options were very limited, on the go packages.

breakfast was great

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

very clean and the laundry room was handy.

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

forgot the in-house laundry & the stoor along with all the great staff

spacious and clean with friendly and accommodating staff. free laundry is convenient.

t a fan of waiting an hour or more to use washing machine because ppl left there laundry in them and never

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

great staff, great location, free laundry room, great gym, no complaints

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

only thing that wasn't great was the room service, the food wasn't that great but the prices were reasonable as

comfy beds, very clean, breakfast and free parking.

friendly staff, easy check-in/check out, nice pool and small gym

the pool and gym great

elevator was grimy and slow, the bar needs a bit of music

gym had everything one would want for a workout

wedding took up the whole lobby and entire to the pool area

beautiful exterior. nice pool.

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

the fitness room looked really nice, and the onsite laundry was an added bonus

to get breakfast

great restaurant and bar as

front desk, breakfast area, and housekeeping staff very friendly

to relax, i put the do not disturb sign on the door, and room service did not knock

property was in a nice location, kids enjoyed the pool.

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

pool, jacuzzi, balcony, outside area

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

parking. but it wasn t even that bad.

to find, close to town, spacious, outdoor pool, nice decor all around, pet friendly, amazing staff, great

room service was excellent and delivered fast

im talking about the bar and snack and coffee

good stopover with laundry facilities

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

loud laundry nearby and clanky heater

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

location was good. laundry and coffee and confortable beds

the guest laundry is very affordable

laundry facilities

signage for guest laundry room took us to completely the wrong place

plenty of free parking

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

nice breakfast the next morning in a nice room

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

heated pool and basketball court very nice for the kids

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

only downside is the wifi, which frequently disconnects from both my phone and laptop this was a bit frustrating

just fantastic if i could live there i would. breakfast, staff(all), just terrific

truck drivers should be encouraged to use parking spaces in the rear of the hotel.

maybe a coin machine for laundry

there is laundry on the premises, which also takes added stress away

guest laundry services

guest laundry services to save on clothes to pack

no smoking facility quietness laundry services

they should put a bar in the shower for seniors.

night at the end of our trip and they had no problem with us doing that which saved us money for parking

the parking fee $15.00 a day not cool

i recommend to do variety in breakfast every day (different kind of main food)

it's clean breakfast was good the jacuzzi was excellent the service was great

were bags laundry in the halls

nice to have kitchen facilities - and i was upgraded to suite, which was a bit more comfortable.

i just wish the kids was able to enjoy the pool a lil longer

00 pet fee

liked the open feel of the hotel, the gardens, pool, and the gym

breakfast of eggs and potatoes taste weird that they need to change the oil

parking was tight

i loved the room and the breakfast was terrific.

next time i will try out their gym

the breakfast and the location was outstanding.

we were on a 2 week vacation and the laundry room came in very handy

only 1 washer worked in the guest laundry room

the breakfast was limited but better then nothing at all

good wifi

was right off the road my room faced the back parking lot

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

very nice breakfast included

good, clean and hot breakfast

parking was tough and there was no direct access to the building from a parking lot in the front

also, i called to inquire about the shuttle service at doubletree and was instructed to make arrangements when

air conditioner filter hadn't been cleaned in years, no coffee in the lobby, $5 charge for decent wifi (even as

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62

was maintenance work on carpark which was disruptive to parking

the coffee 24 hours , laundry on site , microwave an fridge in room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

i liked where room was located and had laundry room

you can do laundry there, costing 2 dollars each to wash and dry

nice place for the value, good location, clean. has laundry facilities as well

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

clean and nice place to stay. laundry machines are nice to have available

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

the pool was clean and the kids had a blast

the pool was a bit small, but very comfortable area

clean and friendly stuff. rooms newly renovated. the breakfast was excellent.

room service not being available.

and the room service was good also, the room was clean including the bathroom

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

no room service

really comfortable, lovely pool and such welcoming staff. thank you all

wish the old bar was still open....more casual..

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

the rooms are so clean, the gym and amenities are definitely great

for in-room service was way below average

such a beautiful property. we were so impressed with the amenities (pool and gym).

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

i like the little bar that you had in your lobby and the staff was awesome

the bar and lounge and breakfast. the staff was awesome.

gym was very safely set up

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

it also has laundry, which is very convenient to have

floor by the laundry

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

parking is a little far from entrance

parking the car was difficult

comfortable accommodations. great fitness facilities.

not enough parking

parking lot is a walk from front door

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

there was laundry available, gym was nice, room was spacious.

pool had a little to much chlorine and they decided to shock the pool during open hours .

friendly staff, ease of check in/check out, clean room and great breakfast

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

it was nice with a great breakfast

breakfast could be better.

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

needed an easy chair and/or two chairs for desk/table for room service

the energy bar at the breakfast and the waffles were extra tasty

laundry facilities

wish they had valet parking it would of been great to just pull up to front to drop the car

spa was not hot - it was less warm than the pool

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

no pool or spa anymore.

the breakfast selection was not that great but we managed with it.

it close to i-287, and is pet friendly

wifi and heating

pool area is not clean, the floor is falling apart

parking is all outside on a big hill which can be treacherous during snow and ice season.

staff is polite & friendly, hotel is clean & there is laundry on the premises

not enough laundry machines, and the machines are outdated

the laundry washing machine was leaking all over the floor

was great i liked the fact that there are laundry facilities there that are 24hrs

fridge, stove, laundry

clean comfortable laundry was great

tv not working icemaker not working laundry not working

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

did not know i had to use coins for the laundry. a card would have been more beneficial.

the pool opens at late as 10 am, i wanted to catch a swim in the early morning

clean and spacious rooms, free use of laundry room

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

i mean the pets got free water and treats

room service was not automatic but had to be requested daily

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

pricing at the bar and bistro

the gym was a nice surprise too

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

the cleanliness and laundry site

laundry is near the pool

was a strong smell of cat urine by the laundry room

our room was perfect and having access to a kitchen and utensils was such a plus

individual kitchens. but not in the description

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

wifi poor breakfast plain

wifi was good, room was clean

water was available only in the fitness/gym and one had to go and get a bottle filled from there

food in the bar was exceptional

would be great if proper lighting and signage would be included right at the entry to the parking lot as well

pool is closed.

could have been better choices for food at the bar and some diet sodas without caffeine.

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

guest laundry washer

laundry on site and free

was great - i needed an early check in and late check out, and they were very accommodating

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

location, and ample parking and 1 block from town with different stores and eating options

no laundry

expired yogurt for breakfast and got my kids sick

arrived at 10pm , after driving 12 hours in a box truck , only to find that the restaurant/ bar was not open

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

no surveillance need cameras outside the parking lot

there is a laundry room

awesome on river laundry luis serving breakfast was amazing shower great black out shades

the gym didn't have any water for drinking, no towels for use and not a single sanitary item to clean

room service didn't come to our room. wasn't notified if this was due to covid or not

the spa tub and the location were beautiful

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry and gym room can be better

room across from noisy laundry room

only a single laundry location on the facility is inadequate

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

laundry room and bed comfortable

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

also, the laundry facility consists of only 1 washing machine

staff rooms breakfast laundry

there was a laundry in the building

there is a brand new laundry room with many machines

no sponge provided in kitchenette

breakfast was not great but everything else was really good

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

i couldn't go to bar with my little tiny dog.

great location and pool was awesome!

the swimming pool and gym were a great addition.

spa services are very limited and extremely expensive.

charge for wifi service

small laundry facilities

very poor wifi connection

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

the gym and small shops in the area compliment the hotel's amenities

the bar staff who gave me milk for my coffee in the room, thanks

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east

bar was closed till 5 pm

updated. nice bar / rest. good food. plenty of parking.

i like the bar in the lobby and the staff was nice.

pool room

the hotel wasvery elegant and clean lots of parking

pool busy with many kids party

well, breakfast was good. kept running out of food.

when our kids were small, we got the 1-br suite

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we were welcomed with joy and extremely taken care of at the bar and front desk

everything especially the pool and jacuzzi

we have adjoining rooms so we we close to the kids but with space

clean, indoor pool

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big

staff is very professional and friendly, the rooms are very clean and the swimming pool is a nice touch

great shuttle service to and from the white plains airport

the location and it has a shower near the gym. easy check in and out.

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

initially gave me a room that wasn t cleaned (bathroom towels in floor, bed wasn t made, old room service

hotel was great and the restaurant on the top floor good and nice bar and the manager was wonderful

my room did not had a microwave and fridge and staying with kids that s a must have

i was in the very last room on my floor so i may have been below a utility or laundry room

pull out style bed was very nice for the kids

would have preferred better breakfast options

gym small but pleasant and parking was good

hbo, good room temp controls, non-smoking, coffee, fridge, microwave, mini-living room and mini-kitchen, nice

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

cheap bar drinks and lower price

the parking was safe

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

don t think of utilizing the pool, restaurant, gym, room service, or any other advertised program

the pool water qas very cloudy and cold. i didnt feel comfortable getting in the water.

location, laundry room, swimming pool

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

they also have a laundry room

room was near the laundry area the noise was noticeable. breakfast needs to improve the variety

on site laundry useful too

limited room service options. no wet bar.

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

bed so comfortable. glen bar excellent service and food

the fact that there were eateries available on the lower level of the hotel since there was no room service

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

all the hallways and elevator were wet from the kids running round-trip

parking can be an issue with full capacity

had its own parking included easy to access by lyft and uber

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

weekends kids ride free

dirty bathroom with rusted shower bar no assistance with luggage

excellent room, service, breakfast and ease of parking

valet parking, full kitchen

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

could not get room service

it's like they reheated food or more like frozen plus no room service

no wifi

the bar was amazing

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

love the facilities- laundry had a pool sauna and very friendly and helpful staff

would have liked a laundry option

was awasome kids enjoyed , spacious room and bathroom, nice and peaceful surroundings

the pool area was spacious and clean (but the temperature could be warmer)

the wifi did not work and outlets were not working

free parking is awesome

the wifi worked is the only thing i liked about it

good stay, very helpful staff, easy parking and close to manhattan

i liked the hotel because it s close to everything and it offers free parking.

they could spend few dollars more on laundry, towel and bedsheet were smelly

they put us in a room next to their laundry. i could heat them banging around in there.

no laundry facilities on site for personal use.

the breakfast was really simple and not a lot of options. the wifi was ok-ish.

parking and breakfast are all free

happy that i could do laundry on the 5th floor at very reasonable price

a gym, laundry room and easy free parking

laundry machine was not in working condition and we had to travel outside

laundry was not ready

laundry was out of service

laundry was expensive--$2

location is not the best, breakfast sucks and no functioning laundry at time of stay.

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

rooms, fully stocked kitchen with cooking utensils and cleaning products

no laundry

no microwave in room no room service no laundry

i wish the bar at the hotel would of opened earlier.

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn

i informed room service and the bottle never got refilled

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator