pool

the parking lot curbs and sidewalks need fixing and could trip up older travelers

the parking, the beds, the location

gym had everything one would want for a workout

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

there was only one person working the kitchen and he was trying his best

pet friendly/ fee's were responsible owners of a pet and have no problems paying extra fees, but

surprised at the size of the accommodation, full kitchen, large bath.

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

bars of soap would have been helpful due to two sinks

the heated pool and attentive guest service check in people.

more than enough parking for everyone

and microwave in the room shuttle bus offered by hotel to the wedding was only good for 20 people there were

property was in a nice location, kids enjoyed the pool.

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

everything, the staff was friendly. the rooms are great, pool a plus, plus the location.

the indoor pool was great for kids.

love the room and hotel. bar and staff were great.

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

nice lobby & good fitness room.

to get breakfast

the pool was great and so was the hot

pool on the inside

pool only on the inside

wish that there was a way to inform guests that the pool was out of commission

clean pool and spa

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had to go to the hilton garden inn next door to do laundry

room smelled of pot, gym was 85 degrees, no ice on 2nd floor, cold eggs on sunday morning.

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

one thing i didn t like was the breakfast

maybe add more handicap parking spots

it has a pool and gym

didn t like this room particularly without kitchen and tv didn t works

had to call the front desk at 11pm and again at midnight to stop kids from playing and screaming in the hallways

room had an odor smelled like a gym

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

the staff was professional and the onsite parking was

good parking space

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

not fancy but it has a free gym and laundry facilities are also free

spacious and clean with friendly and accommodating staff. free laundry is convenient.

great staff, great location, free laundry room, great gym, no complaints

the gym and laundry are well kept

room service not being available.

and the room service was good also, the room was clean including the bathroom

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

room service was excellent and delivered fast

the room service never answered the phone and there is no

love the location, the property, garage parking, pet friendliness, and the food from the hotel

pet friendly is a understatement they welcomed all of us even our furry member of our

the ability to do laundry and vending machine although it had little selection.

guest laundry services

guest laundry services to save on clothes to pack

maybe a coin machine for laundry

no smoking facility quietness laundry services

were bags laundry in the halls

liked the open feel of the hotel, the gardens, pool, and the gym

we really would have been able to use the pool. we were disappointed it was closed.

enjoyed staying at the residence and having that kitchenette; makes things so much better

the convenience of having a kitchen really cute studio

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

the staff were courteous and efficient. the room was clean and comfortable. parking was good.

the breakfast offered was great

breakfast is fresh and delicious

there was laundry available, gym was nice, room was spacious.

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

should be a no bare foot policy for access to and from the pool

free large parking

breakfast bar was fresh with big selection

everything was great. breakfast was awesome. facilities was clean. overall great experience

it was close to shopping and restaurants. ample parking was available.

parking was very bad because of an attached bonefish grill restaurant and location within a

parking

free parking, free breakfast, cleanliness.

friendly staff, quiet, good breakfast, and customer service.

very clean nice staff. plenty of parking space. nice location

restaurant on site & breakfast buffet. the fitness center is good too.

says pet friendly

i ddid not have room service

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

good stopover with laundry facilities

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

no room service

hanging out in the parking lot with hotel security doors propped open and lots of noisy little kids roaming the

laundry facilities

signage for guest laundry room took us to completely the wrong place

location was good. laundry and coffee and confortable beds

the guest laundry is very affordable

gym and pool are great.

it has character but smells weird (like a pet store

hotel was separate from the fantastic bar and eatery which is next door

loved the gym. we will return

the gym, racket ball court, etc was all beautiful, the

staff were excellent and the room was a good size, the bed was comfortable and the wifi was reliable

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

clean quite large size rooms nice reception and helpful good free wifi

the room next to me kept making loud noises and the kids kept open and slamming the door

the best part of my stay was the fact i got late check out.

clean and spacious rooms, free use of laundry room

no automatic daily room service

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

my kids was extremely heartbroken about that

chose this hotel for the pool, so the kids could splash around in the evening

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

smoking done next to the parking lot

parking was always congested, desk staff shared with courtyard marriott across the way so sometimes

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

breakfast. parking. size of room. bed.

the parking was limited do to trucks parking in the lot.

good location off i287 - i87, clean, friendly staff, good parking

the breakfast was delicious.

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

would have enjoyed a kids menu or some kids options, and or microwave in the room

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

floor by the laundry

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

it also has laundry, which is very convenient to have

room too close to laundry and pool. chemicals smell too st

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

$75 pet fee

very clean, excellent staff and great breakfast.

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

in hallways plastic bags looked like someone left laundry in halls as well

we were on a 2 week vacation and the laundry room came in very handy

only 1 washer worked in the guest laundry room

the wifi was very good

not get onto the wifi, sheets given for sofa bed did not look newly washed/pressed check in clerk not very

plenty of parking

also was surprised there was no laundry room available

easy access, good location . friendly staff , breakfast included

wifi worked great

no wifi works

comfortable and breakfast smelled great but couldn t stay to eat

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

the dryer was not clean and the microwave was on the laundry room.

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

restaurant is very convenient, 24 hours gym is great

also, i called to inquire about the shuttle service at doubletree and was instructed to make arrangements when

it was convenient to where we needed to be. it had a pool and a small gym.

bad parking spot condition around the building

it has a good gym and the front desk staff was good.

you can do laundry there, costing 2 dollars each to wash and dry

nice place for the value, good location, clean. has laundry facilities as well

the coffee 24 hours , laundry on site , microwave an fridge in room

i liked where room was located and had laundry room

towels could have brighter and cleaner -poor laundry and commode had an odd smell

laundry on site and free

guest laundry washer

we were permitted late check out

there was also not enough parking

is no breakfast in the hotel and have spacious parking, the location is at the center of the city and many stores

laundry facilities

location was great for visiting and rooms nice. gym was awesome

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

way too many kids in pool and hot tub

way too many kids in pool and hot tub

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

easy to get to with plenty of parking

plenty of free parking

their pool is a decent size and our kids had a blast

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

clean and nice place to stay. laundry machines are nice to have available

to have a good breakfast provided

the parking

a night parking fee

parking was third level up hill

didn t serve breakfast due to covid-19 they had some coffee and some snacks on the lobby

not enough laundry machines, and the machines are outdated

was great i liked the fact that there are laundry facilities there that are 24hrs

location ,staff laundry room

the laundry washing machine was leaking all over the floor

staff is polite & friendly, hotel is clean & there is laundry on the premises

the parking lot is somewhat dangerous because you have to enter a lane of traffic where cars are doing

lobby bar and food

the coffee and breakfast was good, and i liked the couch area in the room, and i liked the little bar next to

the pool was not available

kids were comfortable really enjoyed this stay

no laundry

guest received tickets for drinks at the bar and also a hot breakfast in the morning

there s no surveillance outside the parking lot

they also had complimentary breakfast, which was great

wifi dint work

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

only a single laundry location on the facility is inadequate

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

did not know i had to use coins for the laundry. a card would have been more beneficial.

tv not working icemaker not working laundry not working

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

clean comfortable laundry was great

the morning breakfast was very nice with multiple hot and cold options

laundry room and bed comfortable

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

breakfast was good. coffee always available. laundry facility included.

staff rooms breakfast laundry

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east

hotel was really clean and staff professional. nice gym and updated equipment

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

convenient no charge for parking. used the shuttle to take the train to nyc.

when i check in there was lady she was very aggressive with my kids

love staying at this hotel. they have a huge parking lot, easy access to and from highways.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

was great nice to see s full bar on property, front desk staff was nice and helpful will come again soon

pool was super. location easy to find. hotel very clean.

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

next time i will def try out the bar selection in the lobby

breakfast is very good as well

i was in the very last room on my floor so i may have been below a utility or laundry room

the only thing we did not like was that the snow in the parking lot was not removed

breakfast time was always busy.

breakfeast was normally not good, wifi did get cut off for re registration often

don t clean up around the mom's with small kids

long walk from parking lot to hotel.

parking the car was difficult

parking is a little far from entrance

not enough parking

comfortable accommodations. great fitness facilities.

love the water bar downstairs the property is just beautiful

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

bed so comfortable. glen bar excellent service and food

restaurant at breakfast

friendly and helpful staff'.and the buffet breakfast at the restaurant!

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

additionally, being a clean pet friendly hotel was amazing

parking (chris) was very helpful, front desk (asian woman) helped with bus tickets to nyc,

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

in the kitchen would encourage better exhaust

weekends kids ride free

excellent room, service, breakfast and ease of parking

breakfast was busy but enough options for my husband and kids to be happy

there was a laundry in the building

there is a brand new laundry room with many machines

parking is extra. no vegetables in breakfast. everything else was great.

there is no room service and the wifi is very slow unless you pay $5 per day

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in

the swimming pool and gym were a great addition.

pool, bathroom

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

free parking wifi

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

the bar was amazing

small laundry facilities

i wish the amenities like the swimming pool and gym were more advertised.

had some difficulty ordering from room service, especially from the city pizza restaurant

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

free parking is awesome

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

the wifi worked is the only thing i liked about it

happy that i could do laundry on the 5th floor at very reasonable price

they had obviously not gone through the laundry

laundry machine was not in working condition and we had to travel outside

laundry was not ready

laundry room pay method.

location restaurant and on-site bar were excellent clean comfortable room staff was

is great, staff was friendly and helpful, shuttle service from airport was perfect

it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service

need to request room service

no grass area considering they are pet friendly.

breakfast was great. everything was hot and fresh and stayed loaded.

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

the pool had so much chlorine that it choked my youngest son, so we didn t get to swim at all

pool was close in the morning kids could not go swimming

pool was well-maintained as was the wonderful hot tub

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

a long road trip, only downside is there s no room service; understandable due to pandemic

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

lots of parking

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

no laundry

no microwave in room no room service no laundry

the full bar tv and breakfast buffets was amazing

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

able to leave my car and get a shuttle to the city put this hotel over the top

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

clean, new, nice gym, good breakfast

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

the room service didn t come and clean the room

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

parking fills up quickly

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

good place new new york city, free parking to avoid a lot of money parking in the city.

only they not give breakfast like they say

the wifi, tv, or phone did not work.

laundry detergent scent but better than smelling cigarettes i guess

they said free wifi, there was no wifi

clean sheets, excellent parking

breakfast may be improved

we weren't told about breakfast