ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

pool is warm

clean and accept pets

i liked the hotel because it s close to everything and it offers free parking.

good stay, very helpful staff, easy parking and close to manhattan

easy parking

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking is awesome

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

to the bar to have a bourbon, price was fine

the pool, parking and breakfast were great

indoor pool was too cold for my kids.

happy that i could do laundry on the 5th floor at very reasonable price

laundry room pay method.

a gym, laundry room and easy free parking

laundry was not ready

laundry machine was not in working condition and we had to travel outside

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely

free breakfast had alot of variety of food

parking and ev charger

valet parking, full kitchen

awesome gym , with full amenity

the breakfast accommodations are also excellent, the hotel was very clean, and i felt safe

breakfast was excellent and staff are wonderful..

friendly and helpful staff'.and the buffet breakfast at the restaurant!

i didn't like that the breakfast buffet was not free!

guest laundry washer

laundry on site and free

nice low key quit hotel. ample parking. diamond in the rough

room service staff didn t recognize that we are four in the room even we informed them several

it was a good value and the room service meals were excellent.

no microwave in room no room service no laundry

no laundry

full service restaurant and room service

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

it was farther from new york than i thought, but the shuttle was very convient.

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

room service

the room service didn t come and clean the room

kids play on the hallway

laundry detergent scent but better than smelling cigarettes i guess

was smoking even tho i chose non smoking n all night i was stuffy but they tried to clean it more the

next door to the highway and they have an oncoming ramp with cars so it's hard to get into the parking lot you

clean good wifi close to nyc by car

no gym facility but it's indicated as part of available amenities on website

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that s going

easy to get to but hard to get into/out of the parking lot

amenities- great-breakfast was phenomenal-making waffles was fun-there was a very large selection(fruit, hot

that it would have been nice if laundry could be used by yourself as service costed a bit too

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

gym is good enough

the hotel also provided free wifi, 24h reception, gym, restaurant and a bar

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

they have an ok gym

wish there was room service though

our room was very nice, the staff were great, and the bar was great!

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

1. the hotel is new 2. big rooms 3. clean 4. it has parking

room was next to laundry room

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

no pool, no spa, no laundry

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

the wifi wasn't that great in my room.

cleanliness, location, big room, strong wifi, friendly staffs, excellent breakfast, many parking area, good

also was surprised there was no laundry room available

was great, reception was great, housekeeping was great, breakfast was great

free wifi, free breakfast, free parking

when i todo the room...supose include breakfast..but not was true..just have coffee

breakfast buffet had many option but none of them were any good.

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry on 3rd fl, unlimited good coffee

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

room across from noisy laundry room

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the room next to me kept making loud noises and the kids kept open and slamming the door

pricing at the bar and bistro

i only used the hotel bar and restaurant for one drink

breakfast was great, family felt safe, we were close to stores so that was

the breakfast was great.

i had to walk through the parking lot through wendy s with my family which included my two kids

the yogurt bar was amazing

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

on the morning of our departure, we expected to pay for laundry once

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

there was no hot water my kids and i had to shower with cold water

the room and the bar had a harlem renaissance vibe to it

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

the laundry machine was convenient to have

early check in was good!

comfortable and great breakfast every morning plus it has a gym on 2nd floor

helpful staff. cozy dining area. late check out hours.

the staff was amazing, the front desk was friendly and helpful, the kitchen staff was fantastic with breakfast

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

wifi in the building is always a bit dodgy but the help desk is phenomenal

the wifi was slow.

they have a great breakfast

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

are not pet friendly

the gym,

gym lacked enough equipment

loud music from restaurant, poor room service, horrible breakfast.

nice heated pool kids enjoyed swimming

pool is closed.

need a microwave and open the pool

the room was amazing and the bar inside was convenient

location and breakfast was great.

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

their laundry in very nice

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

the bed and the gym.

i was told i would be accommodated for late check out for them to tell me the next day that there is no late

the internet kept going in and put , while my daughter was working on the wifi

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east

not a great place for if you have kids

the gym

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

big rooms clean good breakfast.

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for

key card access to the gym it didn't work

the location isn't one i'd recommend for families with little kids

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

the parking is very good as well as the location

the gym

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

breakfast was perfect. location very quiet

cleanliness and the quality of the room. breakfast was very good as well.

the breakfast was also better than most hotel breakfasts

only complaint is that the website advertised a breakfast bar however it was not open

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

there was laundry available, gym was nice, room was spacious.

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

it was exceptionally clean and there was plenty of parking

the breakfast was not good other hotels have better to go bags

pool had a little to much chlorine and they decided to shock the pool during open hours .

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

i have booked non smoking room. i have got non smoking room. it was heavy smell

no breakfast

noisy room, only one bus stop nearby, wifi doesn't work, half the outlets didn't work.

breakfast and location was good.

the camera in the laundry room. my privacy felt invaded

was super clean , breakfast included , laundry gym

the room we were given was below the laundry room

laundry, internet center-on site, free parking, free breakfast, safety

laundry on same level as room for

the breakfast was fresh the kids love the pool and the room was beautiful

breakfast was terrific, and so was the location

and big room with a hot breakfast, a pool, a fitness room and it was all included for under $300

pool wasn t open, the snack selection near the front desk was slim, the breakfast choices weren

kids enjoyed the pool and gym

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

the gym and guest laundry service are a fine perk

the breakfast choices were amazing

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

self laundry room came in handy

the laundry area has one washing machine

the only thing was the people that rented the room upstairs of me, sounded like they had kids and you could

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

wifi was terrible.

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

laundry facilities (you can buy detergent from reception)

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

friend and i took our kids to the american dream mall for a long weekend

good location, large room, kitchen area great.

the food was cold, service was terrible and bathroom was filthy with no towels, fireplace didn t

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

they have a good free hot breakfast staff are friendly and attentive and their pool is

free parking, quite and nice

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

clean, beautiful rooms, great breakfast, and hotel manager and staff going out of there way to help

the room is spacious and i love that it has a microwave & little kitchen

nothing a big deal but having laundry service would have been nice

provision for doing laundry.

there was nothing special about it, my kids did not like it at all

wifi was good

we could do an early check in at 9

no laundry

would have enjoyed free breakfast room service

room was comfortable (though there could have been better lighting), and the wifi was strong (a high priority)

my free complimentary breakfast, i was harrassed and warn that i was not able to take my food out which was a

the wifi was strong, and the room was large and comfortable. no complaints at all!

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

it was tough to find a hotel in nyc that would fit our family of 5 (kids aged 13, 11 and 8) and not break the

room service from nice matin (french restaurant attached to hotel) was excellent

best of all it had a gym

and that they lost my laundry

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

also room service just didn't show up one day, and although we complained, we had to compalin again on

in hallways plastic bags looked like someone left laundry in halls as well

ice machine non-functioning and no laundry bag in closet.

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry was moved on working elevator causing delay a few times

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

ac and wifi are good rooms are clean nice decoration lively bar

hotel is great!! lobby area bar is fab. bed is super xomfy

was so quiet and very nicely renovated with a great bathroom and kitchen area

the gym equipment was broken, specifically one peloton bike and the wifi would cut out.

slightly overpriced given that there were no facilities apart from a gym.

the wifi in our room was great

location, comfortable beds and wonderfully quiet; free high speed wifi

in particular, gym, pool, laundry were all great

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

the free breakfast was great

the beds are comfortable and the breakfast is good

cooking and laundry facilities

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

laundry available on site was an added bonus

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

laundry is outdated

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

breakfast is ok for me but could be better in terms of the quality of products

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the breakfast was excited and enjoy drinks at the bar as well

the room above mine had kids stomping or running around 12 am in the morning

our night caps were very delicious since the bar was still opened when i checked in

laundry facilities

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

i liked that there was laundry on site the location and the fact none bothered me

the front desk would not work with velocity because she was too busy working laundry room

not a lot really, no breakfast, no laundry supplies available to purchase

i didn't mind cause kids are small

like the addition of the arcade games for the kids

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

thing that i didn’t like was there was kids on the same floor i stayed on and they were running up and down

wifi was slow in our 6th floor room, stains on the rugs, shower door didn t shut all the way,

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

did not like the fact that there is only one time room service was offered and that when we declined the front

great for the kids

clean and comfortable room. parking lot in front. staff, especially jocelyn was exceptional.

i got the king spa room

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

the shuttle was greatly appreciated

breakfast buffet was great both days and overall service was excellent!!

we got there at 1130 am and our room was ready, so my kids could relax

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

coin laundry available

parking is behind the hotel and if you don't see the sign, you'll drive right past it to the front

a group of kids made a lot of noise late into the night.

location and friendliness of the staff and laundry facility availability

have laundry that isn t overpriced

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

also, the laundry is $3 a load to wash and $3 to dry

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

laundry room on site which works well and kept clean

there is laundry and dryer machines in the hotel

the bus stop is right in front of the hotel and there are laundry facilities on the premises

the laundry room

it s an okay place to stay, bare minimum. they have a laundry room!

laundry room dryer did not dry my clothes within that hour

there is only one laundry to cater to the whole hotel

chair in laundry room broken ( safety hazard) 11

laundry room hot breakfast

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart