laundry on site and free

guest laundry washer

location. overall value. plenty of parking. boutique style. bath and body products.

the kids loved it

well appointed room nice bar area convenient location

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

yes they didn't charge me for dog at first and after my 5th day the charges for pet appeared ..

found the hotel very clean and the staff to be very friendly. used the gym and was pleased.

free parking, close to our destination, quietness

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

best part of the hotel is free parking and easy uber ride to uptown

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

i liked the hotel because it s close to everything and it offers free parking.

a gym, laundry room and easy free parking

happy that i could do laundry on the 5th floor at very reasonable price

a small laundry room and the fitness room did serve the purpose

laundry was not ready

laundry machine was not in working condition and we had to travel outside

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

the wifi didn't connect

did used the pool.

x ev charger stations in parking protected parking large bedroom and bathroom size pancake maker in

room service

love the water bar downstairs the property is just beautiful

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

the breakfast was great wide variety. the staff was very polite, professional, and kind.

breakfast was excellent and staff are wonderful..

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

love the pool, because my kids were able to swim

amazing breakfast great facilities & gym prime location quiet room with stunning skyline everything felt brand

swimming pool is small and over crowded with kids

view was amazing staff very friendly and hotel comfy and kitchen had full size fridge stove pad microwave coffee

no microwave in room no room service no laundry

no laundry

full service restaurant and room service

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

it was farther from new york than i thought, but the shuttle was very convient.

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

wifi not working. even tried to upgrade and pay. very disappointing!!!

charger my card twice and charged me $200 extra for wifi and they still have my fund on hold days later

no laundry

there s no surveillance outside the parking lot

there was no bar facility

free tasty breakfast, free parking. spacious, clean, nice

they could convert some of the parking spaces

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i didn't eat breakfast we left early

spacious room, lots of restaurants and coffee shops around, there is a gym and spa area

that it would have been nice if laundry could be used by yourself as service costed a bit too

clean room, nice room service

the one chair available is more of a high bar stool

flash and new decor, lobby and gym and bar all looked great

i was there taking the bar exam and they wished me luck and asked every day if my room was ok and if i needed

also was surprised there was no laundry room available

wifi stopped working after the second night of stay.

the staff those girls are polite helpful very sweet the breakfast was excellent

wifi was good, room was clean

great continental breakfast with plenty of choices

also, the laundry facility consists of only 1 washing machine

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

breakfast was good. coffee always available. laundry facility included.

- pleasant and easy staff full amenities including fitness center, parking and laundry

staff rooms breakfast laundry

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

if you re coming here to swim with your kids indoors during the winter months, find another hotel

service, appearance, room, lobby and bar layout

pricing at the bar and bistro

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

wifi was not working abd the food could be better, meaning the choice of restaurants in the area

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

one of the room had pet

breakfast was perfect. location very quiet

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

it was close to shopping and restaurants. ample parking was available.

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

there was laundry available, gym was nice, room was spacious.

limited parking

i liked the design of the room and the breakfast was ok

friendly staff, ease of check in/check out, clean room and great breakfast

the breakfast was not good other hotels have better to go bags

laundry detergent scent but better than smelling cigarettes i guess

we weren't told about breakfast

unfortunately i got a smoking room and i don't smoke

breakfast may be improved

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

room service not being available.

and the room service was good also, the room was clean including the bathroom

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

pool was dirty, gym had no proper equipment

the gym was not only too small but none of the machines were working

breakfast was great, the room were clean with lots of space and storage

room across from noisy laundry room

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry and gym room can be better

it's like they reheated food or more like frozen plus no room service

free parking wifi

large room with comfortable beds, gym was ok to be a hotel gym

could not get room service

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the pool awesome

clean and comfortable rooms. pet friendly.

had a room with 2 full beds and a pull out couch, room was huge with a desk, a small table and a bar area with

and, none of the magnetic doors worked or recognized my key cards for the gym, pool area or back entry, the

breakfast changed daily, and the parking was ample

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

people slamming weights in the gym at 6 am, shaking our room

clean and spacious rooms, free use of laundry room

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

no room service

gym

was a condom in the pool i told front desk after removing my kids from the pool

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

i was in the very last room on my floor so i may have been below a utility or laundry room

the parking was free

very nice staff, breakfast and the room

i will not be going back to this hotel when i have kids

i was hoping that they have functional pool. kids were expecting

room was in the basement and it was where all staff do laundry and make noises all night and my room had no

great for the kids

were kids on my side of the hotel room, the smoking section

parking

were kids on my side of the hotel room, the smoking section

no pool, no spa, no laundry

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

only complaint is that the wifi didn t work. not a big deal for us.

there was no pool

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the gym

they gave me an early check in

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

early in the morning kids in the pool were noisome and in the evening.

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

wifi

was good for or family, business, golf

kids enjoyed the pool, until 10pm a plus

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

drinks at the bar was over priced

check in was fast. room was clean and bed very comfortable. room service food was really good.

the gym view clean spacious room

the staff were super helpful in the kitchen area

happy hour at the bar was really good

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

the complimentary breakfast had everything you could want

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

breakfast was very adequate- cereal, toast, pastries, yogurt, fruit

breakfast was complimentary and set you up for the day

loved this hotel - the opera house hotel is a hidden gym in the bronx new york area

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

the gym,

complimentary breakfast is a plus

location was great, staff were so friendly and helpful , breakfast was nice in the morning :)

breakfast was excellent and convenient

on the morning of our departure, we expected to pay for laundry once

there was no hot water my kids and i had to shower with cold water

was a very important part that needed to be inside the rooms, especially if you have babies or kids

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

surprise: as many other reviews mention, you receive a $25 daily credit to use at the hotel s bar or restaurant

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga

they have a great breakfast

i would like to see the choices for breakfast be a little more expanded

location maybe needs a parking deck, finding a parking spot on weekend was challenging

i love that they have rooms with a a kitchen

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress,

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of

breakfast was great with a lot of options

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

-garbage was on the property outside and there we re a lot of rats -the wifi set

was never able to receive wifi in the business center despite being promised that it would be handled

information from different customer service reps about my ability to extend my stay and get late check out

plenty of parking

very friendly especially guy in bar on monday 16th jan

there was ample parking and the bed was comfortable.

the bar was subpar. food was not the greatest tasting.

pool

the laundry machine was convenient to have

a real bonus was the safety deposit box and free parking and good included breakfast

the parking lot was well lit and safe

they have snacks in the lobby and grab and go breakfast

the view, clean, good parking

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

their laundry in very nice

the staff, layout and location. definitely include the breakfast in your stay.

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

clean, wifi doesn t work, no cable

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

noisy room, only one bus stop nearby, wifi doesn't work, half the outlets didn't work.

parking lot

great staff and loved the breakfast

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

i requested a early check in due to a health condition and they knocked it out the park

prepared my own breakfast

the bar trended was very nice and talkative the pool room was very clean and well kept

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

the breakfast ending so early.

no bar for drinks

kids disappointed

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

room was decently sized for 2 adults+ 2 kids

was super clean , breakfast included , laundry gym

laundry, internet center-on site, free parking, free breakfast, safety

the camera in the laundry room. my privacy felt invaded

laundry on site is self service and machines are accepting quarters coins

laundry on same level as room for

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

self laundry room came in handy

the laundry area has one washing machine

the kitchen staff was very nice and very polite

no breakfast made available.

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

wifi in common areas is good but in the rooms is a bit too weak

room service was really good

arrived and wanted dinner but were told there was a party and we'd have to order room service

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

no laundry available

the laundry was out of order during our stay which was inconvenient

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

breakfast was really average. there was no water in rooms, had to go to the gym to get water.

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

the breakfast was good and the beds were very comfortable.

stayed in a 2 bedroom suite with 4 kids for a week

parking is great so that is always a plus for me

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

love the room and hotel. bar and staff were great.

the indoor pool was great for kids.

awesome lounge and bar on premises

the pool was a really fun experience! would book again in the future

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

the pool was clean as well as the gym

doing gymnastics and

they need to have a no pet policy

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

staff, super rooms, confortable, quiet, sensational location and surroundings, great breakfast, bar and

needs more parking. my room was in putnam but had to park far away.

there was no room service due to the kitchen not yet reopened

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

wifi was good

i wouldn't recommend for families nor kids, specially for long stays

night it was very noisy in our room because of the traffic on the highway nearby and in our kids room there was