the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

awesome lounge and bar on premises

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

breakfast situation could be better.

& oak need to open for breakfast

great restaurant and bar as

maybe a coin machine for laundry

guest laundry services to save on clothes to pack

there is laundry on the premises, which also takes added stress away

the ability to do laundry and vending machine although it had little selection.

guest laundry services

were bags laundry in the halls

buffet breakfast was great

00 pet fee

fridge, coffee pot, dishwasher, tv with variety of channels, decent free breakfast

enjoyed staying at the residence and having that kitchenette; makes things so much better

gym had everything one would want for a workout

the bar was subpar. food was not the greatest tasting.

parking accommodations was a nightmare

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming pool, locker

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

good breakfast, small gym, dumbbells up to 45, high end bike, elliptical and treadmill. two

easy to get too and great parking

everything was perfect. cleanliness, kindness of the staff, parking

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

very clean and the laundry room was handy.

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

the laundry facilities detergent dispenser didn t work and ate my money

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

to have a drink at the bar

room service food was terrible...had to return it all

nothing. well, if the breakfast bar was open

quiet & spacious business center & pool

ample, and free parking with multiple restaurants within walking distance

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

hard to get in and out of hotel parking lot due to traffic congestion.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

didn't have towels for me to use during my workout at the gym

room was as stated . staff friendly and professional. great breakfast

restaurant and bar connected.

friendly staff, quiet, good breakfast, and customer service.

not so clean shower looked run-down creaky elevator no pool

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

i was not happy about that decision just because my kids look older than they are we should not be penalized

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

better wifi and cleaner carpet.

the breakfast was fair. could need some improvements.

parking was good too

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and

pool was amazing, the breakfast

the parking lot was a little undesirable coming in on late nights from events

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

a touch more shoveling on the sidewalk that went out to the parking lot to the left would have been perfect

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

changed with kids and told staff who got it changed later

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

free laundry

spacious and clean with friendly and accommodating staff. free laundry is convenient.

forgot the in-house laundry & the stoor along with all the great staff

nothing this hotel really is a good place to stay.nice little kitchen.free laundry and coffee.

loud laundry nearby and clanky heater

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

good stopover with laundry facilities

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

free breakfast, comfy beds, quiet and easy, free safe parking

pool and gym not open due to coved. other hotels in the area have them opened.

the hotels fault but ppl let their kids jump and run all hours of the night in the hallway

they had peleton bikes in the gym

cleanness, free parking, friendly staff

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

good, clean and hot breakfast

in parking area could have been a little brighter but that could have been the bulbs may have still

there was laundry available, gym was nice, room was spacious.

pool had a little to much chlorine and they decided to shock the pool during open hours .

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

it was exceptionally clean and there was plenty of parking

am extremely unhappy with agoda for misrepresenting the hotel as pet friendly when it infact was not

modern, clean, helpful staff, great breakfast.

needed an easy chair and/or two chairs for desk/table for room service

the breakfast was also better than most hotel breakfasts

everything! the room, location, courteous staff, breakfast was great

parking

location was good. laundry and coffee and confortable beds

laundry facilities

the guest laundry is very affordable

signage for guest laundry room took us to completely the wrong place

friendly staff and allows pets.

only 1 washer worked in the guest laundry room

we were on a 2 week vacation and the laundry room came in very handy

well lit parking lot

was right off the road my room faced the back parking lot

the wifi connection was terrible

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

loved the room and full kitchen

i told the desk but a while later i came back down, those kids were still there with no adult supervision

room and large bath, full kitchen, large couch, just tons of room

restaurant is very convenient, 24 hours gym is great

very friendly staff!! make being away from home feel like home. they have a great gym!!

bad parking spot condition around the building

staff was nice, room was very small, free wifi is really not free

was maintenance work on carpark which was disruptive to parking

the coffee 24 hours , laundry on site , microwave an fridge in room

nice place for the value, good location, clean. has laundry facilities as well

i liked where room was located and had laundry room

you can do laundry there, costing 2 dollars each to wash and dry

towels could have brighter and cleaner -poor laundry and commode had an odd smell

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

breakfast was good. few of the appliances did not work properly.

staff comfortable room enjoyed a private family hour in the pool

clean and friendly stuff. rooms newly renovated. the breakfast was excellent.

love the layout, and pool/laundry/ alcohol purchasability at night.

clean and nice place to stay. laundry machines are nice to have available

no soap in the room at the sink or laundry bag in the closet 2

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

pricing at the bar and bistro

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

free wifi, free breakfast, free parking

when i todo the room...supose include breakfast..but not was true..just have coffee

water was available only in the fitness/gym and one had to go and get a bottle filled from there

room service not being available.

and the room service was good also, the room was clean including the bathroom

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

the gym is really poorly equipped and maintained

to find, close to town, spacious, outdoor pool, nice decor all around, pet friendly, amazing staff, great

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

convenient location. good wifi.

nice heated pool kids enjoyed swimming

my kids loved the indoor pool

the parking lot is somewhat dangerous because you have to enter a lane of traffic where cars are doing

location and breakfast was great.

certain rooms are pet friendly so they had to switch us last minute to a pet friendly room

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

laundry and gym room can be better

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

next door banging on the common wall at 10:04 pm due to my kids arguing

i like the bar in the lobby and the staff was nice.

guest laundry washer

laundry on site and free

no room service after 10pm no good for late arrivals ..no lunch available during week

nice low key quit hotel. ample parking. diamond in the rough

old school customer service of an employee taking your bags from the car to your room and the room

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

the gym

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the

gym was fantastic! love the pillows ..

pool busy with many kids party

like the healthy options at breakfast

they could not give us extra blankets for the pull out bed my kids had to sleep with sheets

so of course i had 5 disappointed kids

com mentioned nothing at all about the $150 pet fee charged by the hotel

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

we have adjoining rooms so we we close to the kids but with space

friendly staff, clean room, plenty of parking

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

me like 6/7 minutes away from the pool within the building, but had to walk all the time from gym/pool to the

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service

they need to have a no pet policy

kids loved pool

free wifi and

i asked the receptionist about the room they show on the website with couches and a big fireplace, she looked

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

laundry is near the pool

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

smoking done next to the parking lot

loads of parking available also

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry facility.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

clean and spacious rooms, free use of laundry room

unable to accommodate a late check out until the morning of

was a condom in the pool i told front desk after removing my kids from the pool

i mean the pets got free water and treats

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i loved everything. this is the best place to stay in the area, bar none.

clean, comfortable, quiet. nice bar in lobby area.

the bar and lounge and breakfast. the staff was awesome.

gym was very safely set up

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

floor by the laundry

room too close to laundry and pool. chemicals smell too st

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

very inconvenient if you are traveling with family and kids

no indication that gym and/or restaurant would not be open

that near by there is a supermarket, and the laundry room.

the dryer was not clean and the microwave was on the laundry room.

not happy about only having one microwave per floor in the laundry room

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

it's like they reheated food or more like frozen plus no room service

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

laundry facilities

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

we booked a double bed room but was given a single bed room for four of my kids

early check in

wish they had valet parking it would of been great to just pull up to front to drop the car

no laundry

arrived at 10pm , after driving 12 hours in a box truck , only to find that the restaurant/ bar was not open

a lot of free meals, gym, free drinks and night life and attentive staff

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

breakfast was no good need more like sausage eggs writs pancakes beacon

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

i didn't like that the breakfast buffet was not free!

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

restaurant at breakfast

hotel is built on a hill and parking was a little different but nothing they could do about that

paper in room and had to ask for more, never received more towels so one person had to take gym towels and use

was not clean as it should have been , this a pet friendly hotel which is fine but you shouldn t place guest

gym is having literally 90s instruments with rust and half not working, building is old, and

clean, ample parking, nice complimentary breakfast. staff friendly

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

the pool, parking and breakfast were great

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing

no wifi n no microwave in the room.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

inside such as coffee tea maker, microwave, dishwasher, fridge, etc nice view also and free parking

swimming pool is small and over crowded with kids

went to spend a nice night with my fiancé away from the kids

valet parking, full kitchen

it seemed very busy in the hallways with people going back-and-forth outside and to laundry room

the laundry room area unclean

not enough laundry machines, and the machines are outdated

was great i liked the fact that there are laundry facilities there that are 24hrs

the laundry washing machine was leaking all over the floor

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

small gym.

when you have kids that's kind of frustrating

clean, nice breakfast, and pet friendly

us a fan which isn t ideal hockey team at property parents dr rink and high partying in lobby kids running

also the gym room, laundry room, etc

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

have been told room was next to the hotel laundry at time of check-in

laundry room was on the second floor, where it was not easily accessible through the elevator

staff rooms breakfast laundry

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

the room, access to laundry room, and fulfilling breakfast.

breakfast was good. coffee always available. laundry facility included.

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

also the laundry facilities were very poor

clean enough, laundry machines on site, free breakfast, and friendly staff

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

laundry machines in a state of disrepair

i wanted to use the laundry room

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

the gym was closed and laundry not working right

should has a free laundry plus the one there was not working right but it's ok

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

best part of the hotel is free parking and easy uber ride to uptown

the wifi worked is the only thing i liked about it

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

good stay, very helpful staff, easy parking and close to manhattan

laundry was out of service

happy that i could do laundry on the 5th floor at very reasonable price

laundry machine was not in working condition and we had to travel outside

laundry was not ready

a small laundry room and the fitness room did serve the purpose

tv not working icemaker not working laundry not working

did not know i had to use coins for the laundry. a card would have been more beneficial.

clean comfortable laundry was great

plenty of on-site parking friendly housekeeping staff room had window that opens on-site self laundry

breakfast to go bags were good considering our safety concerns during covid

no microwave in room no room service no laundry

no laundry

booked this hotel because they provided free parking

the gym smells super musty & moldy-so i had to get a gym pass to a nearby gym and pay uber to get me

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day

parking is not good because of the club where non hotel guests are parking

pool was closed

kitchen is well equipped if your staying for a week or longer it could be home away from home

pool and management and team

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable

complimentary breakfast is delicious and a huge variety of breakfast items

breakfast was good. front desk staff was rude

good breakfast. great location.

breakfast was a nice setup on the 2nd floor

great breakfast.

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

hotel was well-maintained and had great amenities like a pool and gym, plus they welcome pets, which is a nice

the room service was great

did not get room service. staff not welcoming.

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

free parking on site a nyc luxury!

had trouble getting into the parking lot in front, the first couple of days.

comfortable accommodations. great fitness facilities.

not enough parking

parking the car was difficult

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

beautifull modern clean the pool everything

kids running up and down hallways yelling , parking was always full due to the fright truck parking

pool area was freezing cold

laundry detergent scent but better than smelling cigarettes i guess

rooms were up to the mark and they also gave complementary breakfast.

there was complementary continental breakfast and good housekeeping!

nice, attentive staff, comfortable & clean facility, good breakfast.

truck parking

i was in the very last room on my floor so i may have been below a utility or laundry room

gym small but pleasant and parking was good

continental breakfast

storage for clothes, breakfast includes lots of protein (eggs, meat), can take fruit for later, gym was good

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have

pool was great, laundry was convenient, nice open new gym

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

there s a pool, fitness room& 24 hr laundry