only a single laundry location on the facility is inadequate

room across from noisy laundry room

laundry and gym room can be better

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

kids were comfortable really enjoyed this stay

lobby bar and food

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

easy wifi access, roommy

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

lovely staff and very friendly bar staff

bar was closed till 5 pm

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

hotel was really clean and staff professional. nice gym and updated equipment

also was surprised there was no laundry room available

the staff those girls are polite helpful very sweet the breakfast was excellent

great continental breakfast with plenty of choices

wifi worked great

when i todo the room...supose include breakfast..but not was true..just have coffee

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

eddie was so sweet & friendly to my kids & i

very clean staff was extremely helpful loved the 12 th floor bar and restaurant.

my room did not had a microwave and fridge and staying with kids that s a must have

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the best part of my stay was the fact i got late check out.

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

pools , gym not open

it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

parking lots adjacent to yours were filled with potholes which i couldn t see well coming in

everything! the room, location, courteous staff, breakfast was great

breakfast was perfect. location very quiet

new clean and interior design beautiful. restaurant and bar connected to hotel.

there was laundry available, gym was nice, room was spacious.

there was laundry available, gym was nice, room was spacious.

easy checkin, clean room and gym.

i liked the design of the room and the breakfast was ok

clean and good gym

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

wifi was not free unless you join hilton honor program

no wifi

wish there was room service though

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

big and comfortable room, tasty breakfast, big parking, all good

also the gym room, laundry room, etc

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

the pool was nice and i love how it is per family due to covid

there is no parking available in the evening due to a night club being located there.

room was a suite with living room, room with closing door, and full kitchen

breakfast, pool, the whole place was amazing

breakfast, pool, the whole place was amazing

the breakfast accommodations are also excellent, the hotel was very clean, and i felt safe

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

breakfast was good

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

the room is spacious and comfortable the gym is well

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

the wifi

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together

quietness, staff were very polite, parking in the hotel, fast check-in and check-out, gym open 24/7, the hotel

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

i liked the staff at the breakfast and thought it was clean and organized

excellent room, service, breakfast and ease of parking

the pool door wasnt functional and i couldn''t access it

swimming pool is small and over crowded with kids

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

only to find out that they rent out the pool out to a kids camp and we could not use it

only to find out that they rent out the pool out to a kids camp and we could not use it

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

order room service and had a burger medium well and it was not cooked at all

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

perfect location for trip to nyc with kids

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

the pool was clean as well as the gym

everything was really good. cleanliness, comfort, facilities, breakfast, parking, etc...

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

loved that they have a laundry room and can buy laundry detergent at the reception

laundry facilities (you can buy detergent from reception)

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

clean . kind staff. nice pool. close to stadium. large room great value!!!!

pool was closed!!! it s summer!!

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

guest laundry washer

laundry on site and free

the gym equipment is dirty and also rusting

no room service after 10pm no good for late arrivals ..no lunch available during week

the kids loved it

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

kids running up and down hallways yelling , parking was always full due to the fright truck parking

no hot breakfast

the pool was amazing and so was the gym

staff, dscipline,pool

laundry detergent scent but better than smelling cigarettes i guess

i requested a nonsmoking room and received smoking room

wifi is wonky at times

they said free wifi, there was no wifi

tv channels were quite limited and wifi was slow and completely unsecured

the breakfast was fresh the kids love the pool and the room was beautiful

the staff was always very kind and courteous - however, there needs to be more help in the kitchen

breakfast sausage and eggs were not edible

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices weren’t the best

great snack area in the lobby and a bar in the evenings

light in parking lot shines into the room mattress was a little bumpy and soft needs better signs showing

for toilet paper, the staff said we have to come down to get it because they don t provide room service

parking was good

breakfast i-hop next door a/c tv channels beds bat lamps room tables parking access to stadium front desk checkin

i had requested early check in when i booked and they double charged on my card.

next to laundry room

laundry, internet center-on site, free parking, free breakfast, safety

laundry on site is self service and machines are accepting quarters coins

laundry on same level as room for

the room we were given was below the laundry room

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

dogs should be in one area of hotel if pet friendly no pool no

gym is lame

everything was great from the pool to the breakfast in the morning.

i liked the hotel because it s close to everything and it offers free parking.

hard to get in to and no signage telling where to park or navigate parking lot

free parking is awesome

good stay, very helpful staff, easy parking and close to manhattan

best part of the hotel is free parking and easy uber ride to uptown

laundry room pay method.

they had obviously not gone through the laundry

laundry was out of service

laundry machine was not in working condition and we had to travel outside

laundry was not ready

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

to be a theme around this area but slow wi-fi 2mbps is barely wifi might as well just not provide

loved the fact i had parking

out of the way and they still offer smoking rooms

clean, wifi doesn t work, no cable

no microwave in room no room service no laundry

no laundry

the full bar tv and breakfast buffets was amazing

it was farther from new york than i thought, but the shuttle was very convient.

i wish the bar at the hotel would of opened earlier.

if breakfast was included.

wi-fi was only free if you were a rewards member. there was no continental breakfast.

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

also the room service was excellent and convenient and the coffee is so good

food was great! very good taste. closes place to eat breakfast.

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

location was perfect for my job site. staff was super friendly. laundry on site was very good.

the room was very spacious and there were vending machines/laundry machines in the same floor

couldn't buy laundry detergent and charge to my room

rooms shake, per laundry being done several times throughout the night

more machines in laundry facility. more staff at night

then we were watching a movie with the kids and all of a sudden the power went out in the room

no breakfast, no pool, and bad connection to wifi

my 2 kids and i had to stay in my friends room

wifi at all and when asked about it, because of needing to do some work, the staff simply said yea

hair all over the place...in the room people hair..pet hair

the breakfast was very sad compared to what we thought

breakfast was a nice setup on the 2nd floor

the breakfast was also subpar so i did not benefit from the complimentary breakfast

breakfast was good. front desk staff was rude

the front desk would not work with velocity because she was too busy working laundry room

not a lot really, no breakfast, no laundry supplies available to purchase

you take your own trash/laundry out to the end of the hall

laundry facilities

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

the pool is fantastic and so is the included breakfast

room was cold no towels in bathroom pool was close in the morning kids could not go swimming

only shower so i have to stand uo to watch my kids up

pool needs to be a little more warmer

breakfast was really good. the hot tub and the pool was excellent.

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we were welcomed with joy and extremely taken care of at the bar and front desk

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

clean, indoor pool

a long road trip, only downside is there s no room service; understandable due to pandemic

were bags laundry in the halls

also a man asked for the key to the gym who was not wearing a mask, nor were several people in the lobby (or

buffet breakfast was great

however, the room smelled overwhelming of pet urine, carpet and tile floor was filthy

nice to have kitchen facilities - and i was upgraded to suite, which was a bit more comfortable.

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

laundry is outdated

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

i didn't have breakfast i slept in

the bus stop is right in front of the hotel and there are laundry facilities on the premises

i also liked that their was a laundry facility on the property

the front desk did provide more towels and the woman in laundry as well

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

it s an okay place to stay, bare minimum. they have a laundry room!

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

comfortable. rooms are large. you can breath well in room.the free shuttle service is helpful

parking for your guest, there was an event, when i returned after working 12 hrs, to no parking any

and the dancing and day in the bar after dinner , made our stay awesome

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

there s a pool, fitness room& 24 hr laundry

the pool was a really fun experience! would book again in the future

the grounds were beautiful and the pool and outdoor sitting areas were great

the indoor pool was great for kids.

the place was clean and the staff were helpful and nice. the pool was nice and warm

property was in a nice location, kids enjoyed the pool.

could have been more better. they need to add laundry & ironing services for guests.

i asked for non smoking

too noisy and dirty parking lot. also suspected people outside their rooms.

parking was close to the entrance.

very clean, very spacious room, great breakfast, cheap laundry service.

the laundry was out of order during our stay which was inconvenient

no laundry available

the gym and guest laundry service are a fine perk

the inn, the parking and breakfast which was included making it very convenient for a family with kids

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

no pool, no spa, no laundry

free parking

isnt well lit at nite time; parking lot needed repair

guest laundry services to save on clothes to pack

maybe a coin machine for laundry

the ability to do laundry and vending machine although it had little selection.

no smoking facility quietness laundry services

there is laundry on the premises, which also takes added stress away

there were kids running the halls so it got a bit loud.

into the parking lot at night was difficult

gym was a good size and plenty of free weights as well as a cable stack as well

i loved the fire pit, bar and lounge area the best

wifi was problematic. more outlets for devices would be handy.

chair in laundry room broken ( safety hazard) 11

laundry room dryer did not dry my clothes within that hour

laundry room hot breakfast

there is only one laundry to cater to the whole hotel

laundry

they have a bar that is open nightly

location, brand new and clean facilities. huge parking lot

the pool was the only thing missing maybe next time

nothing for kids to do

everything was great the front desk the bar the staff and playing a pool game was wonderful

the laundry machine was convenient to have

parking, clean, staff was friendly

the gym

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very

only gripe was the breakfast bar not being open (although i'm sure this was because of covid)

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

no room service or any type of food available really

hotel did not inform us there was a pet charge

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

they had a sink, refrigerator, microwave, coffee maker, bag to put laundry in

nice area and facility, breakfast included and laundry available

also, the laundry is $3 a load to wash and $3 to dry

have laundry that isn t overpriced

their laundry in very nice

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

my wife and kids ordered dinner at the restaurant

laundry service in hotel

the hotel did not provide extra trash bags and laundry bag

missing laundry facilities

no laundry facilities

the wifi didn t work for us

that it would have been nice if laundry could be used by yourself as service costed a bit too

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

the wifi works pretty well and the shower is very spacious

there is a metal bar just above the sink that is quite dangerous and considering the fact that there is no

open bar was not open coffee was not complimentary

there was also a laundry room for hotel guests and an indoor pool

rooms, big bathroom, all the facilities on the kitchen, restaurants around,very calm and comfortable

to pay extra for dog, the bar was closed because they had one bar tender on staff who took the weekend off

the pool was dirty.

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

the fitness room looked really nice, and the onsite laundry was an added bonus

to get breakfast

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

& oak need to open for breakfast

to relax, i put the do not disturb sign on the door, and room service did not knock

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

the area was nice and seemed safe, and the laundry room.

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

did not use the pool

the kids loved the indoor pool and the entire staff was pleasant

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

also the kitchenette was nothing but a sink mini friday and a tiny microwave

the wifi was good and bed comfortable

there was a mess in the hallways because that kids kids were everywhere!!

jewish function at hotel- kids running around knocking on room doors

pool hot tub and sauna

plenty of parking

the bar was subpar. food was not the greatest tasting.

there was ample parking and the bed was comfortable.

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

laundry out of service, even the coffee is always cold

so i had no soap, no shampoo, no laundry bags and no breakfast

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

fabulous location - very cool interior - excellent and. beautiful bar - great art

was right next door to gym

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

bar was closed due to a private event

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

also the laundry facilities were very poor

i wanted to use the laundry room

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

laundry machines in a state of disrepair

there's gyms and laundry downstairs

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

free laundry room, on site snack store, free wifi, a complete kitchen in your room

like that they have free laundry and all the utensils to cook it feels like a home away from

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

a simple breakfast is provided and was welcomed by our group

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

breakfast

free parking was another big advantage

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

no clean up wipes for equipment in gym. not stocked. stationary bike needed recalibration.

pet friendly as we had our dog with us

no room service . the bar only had one bartender so she didn't get to us she stayed in one spot

large room helpful and nice staff location is convenient to reach the city by bus laundry

also great view and aldi near by, laundry and training gym are best

laundry room has a washing machine and a dryer

laundry was right across my room which was awesome

laundry amenities are in separe floor (1 washing machine & 1 dryer)