laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

the pool had way too much chlorine. it burned my eyes and i didn't even dunk my head in.

i called the lobby and they said there was no one available for room service, so i had to come

poor free wifi

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

there was free wifi (slow unless you want to pay for higher speed)

kids running up and down hallways yelling , parking was always full due to the fright truck parking

easy free parking

laundry detergent scent but better than smelling cigarettes i guess

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

for it to be a non-smoking room it smelled like cigarettes

in need of some upgrades and there was a bit of a smoking odour

i booked a smoking room and there was no ash tray in the room which left me to ash in paper cups

i didn't like that the breakfast buffet was not free!

spa hours.

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

use of the gym next door convenient bus to/from nyc

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

love it that it's has parking

it was a great place to take our kids for their birthday weekend

kitchenette faucet head popped off (30-second fix, no big deal) strong fish smell in the hallway

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

convenience of stay and early check in but nothing else.

parking to check in was very difficult because of the restricted area

the pool needed a little more tending to but it was still fun for the kids

no laundry

no microwave in room no room service no laundry

able to leave my car and get a shuttle to the city put this hotel over the top

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

laundry was out of service

laundry machine was not in working condition and we had to travel outside

a small laundry room and the fitness room did serve the purpose

they had obviously not gone through the laundry

laundry room pay method.

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

hard to get in to and no signage telling where to park or navigate parking lot

i liked the hotel because it s close to everything and it offers free parking.

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

is hard for us to do the laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

one big problem we had was that the room service didn't clean the room when we left and i haven't seen any

it's like they reheated food or more like frozen plus no room service

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

old furniture, disinterested staff and internet/wifi is not free.

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

didn t come with breakfast

well kept spacious quiet comfortable bed helpful staff free parking and wifi

it was alright didn t like the pool was not working.

the staff were very friendly and helpful and has the most impressive breakfast included

room was a suite with living room, room with closing door, and full kitchen

really nice staff! great breakfast and nice gym set up.

breakfast, pool, the whole place was amazing

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

no pool, no spa, no laundry

wifi is horrible very weak signal

everything just great cleanliness,value,location to ny breakfast.

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

parking lot

got an alert that the wifi wasn't secure when trying to login, so we avoided using it

friendly great service loved the secure parking

worst wifi ever. 5 free wifi near, no one is working well... other staff is pretty good

next to laundry room

laundry on same level as room for

was super clean , breakfast included , laundry gym

laundry, internet center-on site, free parking, free breakfast, safety

the room we were given was below the laundry room

the breakfast

gym and pool were small, but enjoyable

and the pool picture you used made it look adult friendly

only thing that i can t say i didn t like but, would have been a plus is the pool wasn t open

not comfortable with kids in the same room to

the laundry machine was convenient to have

some ladies were rude to our young kids

bed was amazing , the kitchen was very clean and the snack area by the check in counter was always amazing

hotel has a kitchen (thata

there was hair in our spa bath so we didn t use it.

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

hotrl was fully booked which made parking difficult.

no laundry available

the gym and guest laundry service are a fine perk

the laundry was out of order during our stay which was inconvenient

very clean, very spacious room, great breakfast, cheap laundry service.

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i like the laundry machine! ud83dude02

their laundry in very nice

the on site laundry facilities were a bonus

i payed 4 breakfast but that man told me that i have only 2 and i have to pay 2 more if i want my kids eat

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

my kids felt like they were at home , with the luxury of a full kitchen and apartment feel

because i really like the place and its amenities, big parking lot which covers all sides of the building,

terrible gym facilities

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

loved that they have a laundry room and can buy laundry detergent at the reception

laundry facilities (you can buy detergent from reception)

nice breakfast variety comfortable bed laundry room

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

need bigger pool

i liked having access to the gym 24 hrs, as i did not arrive until after 11pm

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

laundry is outdated

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

it was right off interstate exit. allowed pets.

that it would have been nice if laundry could be used by yourself as service costed a bit too

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

i was there taking the bar exam and they wished me luck and asked every day if my room was ok and if i needed

the wifi works pretty well and the shower is very spacious

you take your own trash/laundry out to the end of the hall

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

i liked that there was laundry on site the location and the fact none bothered me

not a lot really, no breakfast, no laundry supplies available to purchase

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

good breakfast

room service was a little too early and at check out day they wanted to clean a room before check

the free parking was great, we didn't have a problem finding a spot

there is laundry and dryer machines in the hotel

it s an okay place to stay, bare minimum. they have a laundry room!

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

i also liked that their was a laundry facility on the property

the bus stop is right in front of the hotel and there are laundry facilities on the premises

there s also plenty of parking available, which made everything even easier

was a bit disappointed the pool still is remaining closed due to covid conditions

my partner said the gym was great

requested early check in due to having to go to a play around check in time

all the offered activities for kids

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

the telephone signal and wifi in our room was really weak. it was fine in the lobby though.

the gym is ok, nice equipments

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga

on the morning of our departure, we expected to pay for laundry once

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made

we had quite a bit of clothing and luggage (traveling with kids

rooms are large, there is a very nice gym, and they treat marriott members well with enhanced internet, and

wifi was not straightforward to log into, you had to sign up to a membership and which accidentally

laundry

there is only one laundry to cater to the whole hotel

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

chair in laundry room broken ( safety hazard) 11

laundry room hot breakfast

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

bath cubicle is too small & inadequate laundry facilities

near transportation 1 min walk to bus stop to ny super clean room service

doors making so much noise when open or close kids or adults cannot stay sleep if some one go in and out , beds

nice area and facility, breakfast included and laundry available

smell like towels were kept out on a loading dock where diesel trucks exhaust was getting onto laundry

i liked that we could do laundry while we were there the front desk staff was really lovely

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

have laundry that isn t overpriced

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

laundry service in hotel

no laundry facilities

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

location was close to subway and not bad. they were helpful about late check out.

there was also a laundry room for hotel guests and an indoor pool

room size was great with kitchen too.

breakfast wasn t to good but all the restaurants around it makes up for it

very close to american dream mall beautiful rooms and very clean love the kitchen

short walk from walmart if you have a family and would like to cater for yourself ,it also had a pool

rooms shake, per laundry being done several times throughout the night

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

location was perfect for my job site. staff was super friendly. laundry on site was very good.

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival

gym was rather limited with broken treadmill and not much floor space or mats tiny shower- was fine

i wouldn't recommend for families nor kids, specially for long stays

didnt have enough info no pool i went there with my kids bad experience

the room was clean and the wifi worked great

there were a few choices for breakfast and all were of great value and the food was good

was old ran out of towels everyday and had to wait until afternoon or evening was promised room service only

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

the laundry machines were extra charge, and it did not take coins.

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

more guidance on facilities such as laundry, ice, internet and how to connect, etc

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room was out of order and they were trying to fix it.

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

and that they lost my laundry

the gym is also great- very clean and well maintained

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

great room lovely location upper west side between amsterdam and broadway. well equipped gym

and late check out was allow only to one room

kitchenette should have been re-stocked with dishes, napkins, and glasses every day during room service instead

guest laundry washer

laundry on site and free

room was ready when we got there, nice bar area, nicely decorated for christmas

the kids loved it

was disappointed the bar and restaurant were closed

slightly overpriced given that there were no facilities apart from a gym.

cozy bar with live jazz and nice cocktails

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

wish the bar was open

no amenities such as hotel bar/restaurant, pool, gym.

i used a laundry service twice and everytime the price was increased almost twice

they lost my laundry

laundry was moved on working elevator causing delay a few times

location, pet friendly, valet.

charged an extra $40/night for amenities that until recently were included in the price, such as wifi, a bottle

the room service menu looks like it's been reproduced a hundred times, difficult to read

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

the staff was friendly and the room service was delicious.

if breakfast was included.

i didn't get breakfast.

more machines in laundry facility. more staff at night

when a family moved in next door, with kids screaming and banging on doors, i called down

bar open during normal business hours; no coffee available for guests in the lobby; no grounds to

when a family moved in next door, with kids screaming and banging on doors, i called down

updated, comfortable, free wifi, nice desk area & oversized chair in the room to lounge in

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

clean rooms room service was great checking in was fast

the parking was full so i had to walk too far to park a car.

sometimes the parking lots its very hard toto find thats all

they had a laundry room but only one washer was operational

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

cooking and laundry facilities

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

i had my four grandchildren with me and we had to eat in the bar area for

i like the bar in the lobby and the staff was nice.

it is very close to the metro station, clean, and offers breakfast at a reasonable price.

this is a bit strange that a hotel that provides gym, doesn t provide any healthy food options - at least

this place deserves a hookah bar as well.

would definitely recommend a snack bar but there was a convenient store a block away so it wasn t that bad

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

the room was stunning and the sauna and gym downstairs were great addition

communication with the host was very poor, we requested an early check in and was told no problem that could be

the room was clean, the kitchenette was nice and the bed comfortable.

laundry and gym room can be better

room across from noisy laundry room

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

the parking space

the parking lot was great

parking lot was well lit, and we were very happy overall

there was no place to keep luggage for early check in or checkout

shuttle to ny, free parking!!

laundry amenities are in separe floor (1 washing machine & 1 dryer)

not a great area, no done for you laundry service.

of the ladies at reception isn t particularly helpful: reluctantly gave me change to use in the laundry, didn

laundry was right across my room which was awesome

parking and laundry acility.

no laundry service and the hallway had very bad smell

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

wish laundry facilities were available

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

the breakfast was poor in contains, the hotel doesn't provide laundry

i threw my suitcase away and took all my clothes to the laundry

expensive for a tiny room, no place for suitcases, no place to store laundry, no fridge, a bathroom where you

the lady at the front desk called 911 and gave us another bedroom and cash for the laundry to clean up my

front desk person always with a excuse on doing laundry for 25 more minutes but never provided

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

very clean and very spacious, this hotel operates in excellence they even upgraded with adding a gym on the

breakfast was good

free parking, free gym access, free breakfast, and room was very good

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

free laundry room, on site snack store, free wifi, a complete kitchen in your room

gym was well stocked and laundry free.

there's gyms and laundry downstairs

like that they have free laundry and all the utensils to cook it feels like a home away from

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

the gym facilities were also decent for people travelling and we loved how close the hotel was to

staff were lovely and helpful, breakfast was good, little bar onsite

very convenient. super clean. friendly staff. awesome breakfast!

no dirty laundry plastic bags in either rooms

no courtesy laundry bag

quick and efficient laundry

laundry service is expensive

lied to me about a balcony room very small no ice no laundry no wifi no

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

wifi worked great

breakfast buffet had many option but none of them were any good.

comfortable and breakfast smelled great but couldn t stay to eat

the gym. they need a real gym

gym but workable

gym had no weights only cardio

could have been better choices for food at the bar and some diet sodas without caffeine.

no free breakfast for third party guests!

breakfast both in room service and dining room was plentiful and well presented

spa & gym facilities were relatively dated, and most of the spa facilities (e

and accessories are too old, uncomfortable and tiny lobby, tiny pool, almost zero of public

only the gym and an indoor pool that gets very stuffy/greenhouse during summer; also that pool needs to be

the kids robe and toys are a beautiful touch

the mark is pricey, i still have a problem with a $12 coffee plus gratuity and $7 service fee for room service

no spa and bit pricy room service and everything

we ordered room service several times and it was always delivered within 20 minutes, piping hot and delicious

the bar is quite small so it is not always possible to find somewhere to sit.

food not so good and very expensive room service

room service and every night notes with chocolate it was super

the wifi was awful

is really big , wifi was bit slow , bathroom is big but get foggy after shower as there is not exhaust fan

pet friendly, great gym/pool and has a great kitchen

all brilliant - we booked a park view suite and only found out we had a kitchen after 4