no quarters available for laundry

on-site laundry, kitchenette in every room.

occupant had people knocking,punching , screaming calling the occupant name from outside at the parking lot and

room size comfortable and kitchen nice to have.

the kitchen and the tv

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

wb nice to have found out the pool was closed before booking. overall very good hotel tho!

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

pool was cleaned

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

they did say that they allow pets

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

mention of a $100 nonrefundable pet fee

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

breakfast and staff

staff was excellent. breakfast was extensive--filling/fresh

gym was too limited.

best thing about this hotel is the breakfast buffet

breakfast was very good

kitchen only

also the blinds didn't close enough to block the lights from the parking lot

the location was great and my room had an induction stove kitchenette.

i also did not like the fact that they allow pets and i heard a barking dog all day while i was sleeping, since

nice looks and room have a kitchen.

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

gym was good too with a new peleton bike included

good location. quiet. friendly staff and a good breakfast

large rooms, friendly staff and great hot breakfast

free parking

the pool & hot tub were a great addition for the kids

parking easy access. easy to find room.

room service staff were very polite and helpful

great location! clean , friendly and a good restuarant and bar -pool

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining

also, there were many parts of the property, especially the pool area and bowling alley, that seemed a bit

breakfast was the best

to home, golf course is a deal, pool, bowling, bars all on site

my kids loved the pool and we took them to the on site bowling alley one night which was fun

location is close to everything you need, there s plenty of parking, and even an outdoor pool

be sure if you get a get a chance to check out the amerian bar & cafe across the road

the breakfast

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the

pokeman gyms and nice place to stay

the pet cost of $25

having a warm breakfast in the morning!!

wifi is dial-up modem slow printer in business center is broken no water pressure or hot

i asked to not have my rm on the 1st flr (because by myself and window right on parking lot) was told to just

bathroom was really small. no laundry room

no laundry facility

up charge for pets was $75

the pool area tables too close to the water and kids kept getting our stuff wet

kids had a blast had a great time very comfortable the breakfast was awesome will be staying there

the staff also keep directing me to the laundry facility when i asked for clean sheets

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the general property could use a bit more tlc, laundry on the 3rd floor walk up

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

didn't notice a pool, but there were laundry facilities

very quiet. good security. convenient parking.

other guests left trash in parking area

the only plus of my stay was the location. and the parking.

not much for complementary breakfast.

laundry was clean, hallways did not smell weird(like other places) and was also very clean

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

location, laundry room, the size of the room

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

laundry facilities were clean and available

room was large and parking easy.

room was amazing but i couldn t hook up to the free wifi for some reason

room, breakfast & free parking

the pool and spa where not working because of being upgraded

wifi did not work well.

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

plenty of parking. very clean property. landscape is very nice.

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

hot tub, pool, free parking, in a nice remote quiet area.

girls ( granddaughters 21 and 11) are fish so first thing is the pool

well presented breakfast and the laundry facilities were great

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as

there was not room service available and everything was closed

the beds were nice and comfy and the pool was open late

parking was difficult.

the pool area had a super chlorine smell

pool very small . bathrooms outdated needs some attention .

there was no free breakfast no room service

it took a while to connect to the wifi but other than that, love the property.

pool was small but at least they had one and it was working

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

bed was comfortable, good wifi, good free breakfast.

helpful staff, clean and good breakfast

good position, good prices, comfortable room and very good breakfast!

i complained and was told to wait 2+ days because a manager was unavailable kitchenette wasn't properly stocked

two different bank cards in laundry payment option for dryer

nice laundry and vending

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

the laundry facility was $3

the laundry facilities were clean & the beds were comfortable

clean, overall. rooms were clean and gym was nice.

nice pool, too, although we didn't have time to swim

because of bar, was meeting with numerous couples and were hoping to visit at night in the hotel bar but it

the hot tub was relaxing and the pool was nice

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

wifi was weak on the second floor.

gym very small and smelling old, poor quality equipments

the bed was king size and it smelled like fresh laundry

breakfast was great. good variety. lots of room in dining area.

it was spring break, so too many kids in the pool, etc. lol.

the room was very comfortable and quiet. parking was available.

place to stay with kids the pool and jacuzzi is nice and clean kids can be in there till 11 pm then adult swim

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

wifi worked well

one point the hotel was fully booked and we couldn t find a parking space

we couldn t do the continental breakfast because of covid. but thank you for keeping us safe.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

trash under the kitchen sink in the room had not been emptied from the previous tenants

the location and staff were great, laundry and basketball court also a plus.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast that they offered really wasn t the best

wished they had made an effort to have some sort of free continental breakfast

the complimentary breakfast was a nice bonus this stay

parking is always available

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open

maybe a little more hot breakfast items but still pretty good

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

the pool to cold

parking was great and we did not have to pay

calm,clean, good kitchen,breakfast

the layout was awesome, bed very comfortable. i loved the kitchen.

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

with me on accommodating me arriving a day early as well as me needing to have a room near the ev charger, i

they also have a guest laundry where i could wash my clothes

very clean, quiet, great facilities (large pool and gym)

i really enjoyed the breakfast

clean, quiet, and a great facility for kids as well with late pool hours

ev charging for 4 electric vehicles. always able to charge my car.

our wifi did not work.

very nice hotel, great gym

the wifi wasn't free as stated.

parking was at a minimum

understand no room service due to covid but there weren t any additional supplies in the room to refresh

laundry on site was very convenient

there wasn't an over abundance of parking.

breakfast

breakfast and pool

highly recommended. clean, good breakfast

room, laundry room available, cleanness, friendly staff, morning free coffee

the laundry room was easy to use with the app instead of coins

laundry facilities were difficult to use and partially out of order

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

laundry mat, dollar tree and target across street

easy to get to and free parking

the location is great with plenty of parking spaces. no outside noise. good customer service.

also, i enjoyed dining at bar louie

after the kids went to bed the drunk parents took the

great location, clean pool, nice staff, would stay again!

laundry room

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

i stayed a month & the laundry facility came in handy

laundry is chargeable

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a

the view of the building next door's parking lot.

pool was a disappointment for my kids who were looking forward to swimming on vacation

breakfast could have been a little better and i know it s a work hotel but the bar being closed on friday

value, lighted visible parking, cleanliness, staff courteous and professional, breakfast very good with excellent

shower floor somewhat slick with no safety bar in the event someone slips.

only thing i didn t like about it was the pool and hot tub were shut down which we knew ahead of time

between just feeling welcome, the pool, and the outside fire pit

breakfast was good, and there was plenty of parking

laundry not working and i really needed it

mini fridge, microwave, tv, laundry room, ample parking

laundry facilities

big lot. comfortable rooms. fridge & microwave. laundry.

guest laundry did not work

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

it was a great stay kids loved the pool and the breakfast was great also :)

like a musty smell, they put me next to the laundry room where there was noise all the time

i like the place i wish the pool is bigger and the gym as well. i'll come back again

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

it was nice to have a bar and restaurant in the hotel

the pool area was very cold. it cut our pool time drastically.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

breakfast was solid, self service laundry.

great breakfast. the afternoon social is an added bonus.

biscuits & gravy at breakfast

pool was closed due to covid but we knew that before booking.

the kindness and helpfulness of staff and great breakfast!

parking lot not big enough.

was very helpful and very friendly we loved the breakfast well stocked and replenished the lady working the

had difficulty telling where the hotel parking was

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast is terrible, no dishes, expensive laundry, expensive stay

it does not have an exercise/weight room and laundry is very costly.

has laundry

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

laundry hours were only until 8pm, we could have used another hour or so.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

the free wifi worked, but lagged some if you were trying to work and do multiple things

nice room, clean good location. pet friendly.

the breakfast was great, even had fresh coffee brought out at 9:15am

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

there is coin laundry on site

having access to laundry is good too

laundry service

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

the gym could use some help and update.

internet even being the 2nd room from the front desk and the parking lot is shared by an ihop this make morning

the size of where the toilet and shower area. also, no indoor pool

also, we wanted to use the on-site laundry, but the washer was not working

we also appreciate having the laundry facilities

the breakfast was good

the pool made my son and my skin red and very itchy.

great breakfast! nice pool and great location

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

location, clean, breakfast, easy parking, comfortable room, friendly staffs.

gym is very basic, room compact, bathroom small, but good for the room rate

everything was within walking distance and having a laundry on the premises was super helpful as well

seemed to be a lot of parking space for diamond(?) members that weren't used

pool was cold.

breakfast was amazing but the front desk service was amazing especially ms.gladys

there was plenty of parking and it was next to shopping and restaurants

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

splitting the room was not great, a big room should expect more people (especially families with kids) and it

it is time to remove floor carpet , too much pet hair

that the pool gave my kids a rash maybe too much chlorine not sure

hospitality was great, my drinks at the bar was great and the room was amazing

said there was a bar and no alcohol on the property. long drive and no beer

we had 2 adults and 3 kids but we made it work

the staff was attentive with great customer service. it is a pet-friendly hotel.

of hockey kids, no adult supervision

tiny swimming pool and gym my bed sag in the middle. the hotel is old even the color.

friendly room service

breakfast was good

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

staff friendly and helpful with solid room service

it was good just a lot of kids in the pool when we first went

maybe a laundry soap vending,but otherwise my staycation was great

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

laundry on site was useful

excellent breakfast

we had to cut through the mcdonalds parking lot to get to you

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

my little family sure enjoyed the free breakfast with choices and the pool

the pool area was also clean

great location, friendly staff, great breakfast .

he enjoyed the pool with other kids

he enjoyed the pool with other kids

pool was semi cold for it being cold outside, could have been cleaner

i had to call the front desk and request for silver wear and kitchen cooking/eating utensils

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

there is a lot of walking from the parking lot to your room.

special thanks to very friendly breakfast team cristina, bashkim and floriberto

the location was great the pool was open late

room service was excellent, wish there would have been a fold out sofa, especially when you have

parking seems distant

even though the executive club was closed they gave my 2 kids free breakfast

parking ,had to park off site (mecum auction)

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

no microwave in the room. no laundry facility .

way the staff approached me about a pet fee that i was unaware of

breakfast gym facility access process

wifi was too slow, at times not even usable

desk staff was super helpful and friendly to me and my kids

i was disappointed with the laundry facilities. the washing machine and dryer were old .

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

tried to not honor what i paid on line said there was an upcharge for the smoking room that booking

clean very quiet (and we stayed in the pet friendly section) friendly helpful staff

the pet friendly room we stayed in reeked of wet dog. time to replace the carpet .

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

easy check in. laundry on site.

grab and go breakfast was served in the morning would definitely recommend and return

room was clean and comfortable. tv and wifi connections were easy to access.

wifi worked for basic use

thought this was a non-smoking hotel

the laundry facility and the non working hot tub

lighting is a little to dark in the bar and lounge area

the street entrance and parking lot needs resurfacing

the carpet was fraying, and there was a noticeable red stain near the kitchenette area

couldn t get in the pool

my room was by the laundry room and i could hear it all evening.

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

i know covid is going on so it kinda sucked the bar area was closed.

-welcome cookies at check-in -good gym

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

really nice rooms, a pool and breakfast. really should be more than 1 star

indoor pool but not heated so can only use during warm

pool couldn t be used

front desk clerk was rude, the pool was ice cold, the room was musty smelling, the breakfast buffet had only

pool was cold

no additional linen and it takes 2 hrs for room service

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

staff are very friendly and meet the customer wants. breakfast is excellent

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

they provided a crib and a first floor family room near the pool for us

view of the parking lot

absolutely no parking spaces available for paying guests.

nice hot tub/pool area! room was clean!

facilities and cleanliness of the hotel shuttle bus service to airport

parking spots around the front of the building seemed to be a bit narrow to the point where

hotel has a bar and fire-pits, lap pool and everything is spotless

privacy with the barn style bathroom doors in the room

just the parking spots are to tight

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

amenities (laundry), needs to be more welcoming

property accommodated our early check in prior to the beer festival we attended

also the wifi needs to be updated

wifi worked adequately

great location, very clean rooms, wifi is perfect. the staff was nice and helpful.

i also liked that parking was free

greasy ring) and lots of towels, but for me, just a few degrees

the wifi is poor the cable channels is poor the tvs need to be updated

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then

drinks in the lobby bar were very expensive

location, breakfast

room aren t clean and parking lots people smoke marijuana

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

breakfast

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

no water - there's only a fountain behind the gym, and you either drink or fill from it atm machine on site:

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

only microwave available is at their snack bar area, near the pool

parking full with cars with out handicap tags, parking on saturday was crazy

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

very outdated, ac not able to reduce humidity, bad wifi, work area extremely noisy

hotel was clean, we had free internet and free parking

by parking fee in an area where parking is not a premium

the hotel was great! the pool was warm and the beds were perfect.

i liked that there was some food right next door in case the kids were

sufficient parking

another breakfast option would be nice.

breakfast at 6:00 would be better, especially for people who have to get up earlier and get to

thankfully no kids running up and down the halls

breakfast can include more items.

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there s hours of operation

staff offered to give me quarters at the front desk for my laundry

everything!!!!! loved the jacuzzi in the room!! the continental breakfast was delicious too!

where very clean all good things to say took my daughter here for her birthday nice game room for kids about 6

breakfast was very fresh & delicious

the manager, was extremely awesome to accommodate us like he did (at the pool)

staff, beautiful clean property, big pool and hot tub stay open late

think it would of been nice to offer a continental breakfast at least

the rooms were clean, breakfast was good, staff were friendly.

breakfast was not included with the price.

pool is open while the pool of other hotels are still closed.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

were dusty, linen was not clean, no proper room service, i had to call front desk for towels

the only other thing was that we were there the dsy after a big snow and the parking lot was pretty slippery

clean, allows pets, location, big room

the beds were very comfortable, the room was big, the gym was good.

no breakfast as i ve expected. what it served only muffins & granola bars + coffee/tea

animal friendly and great location with lots of parking

i arrived, there were people standing all around in the parking lot smoking

the kitchen area was nice to have and a comfortable bed.

the kitchen area and cleanliness

we were near the laundry room which we had to close the door since it was so dirty

the only little thing is the hours (9:00 pm is closed ) for the laundry

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

laundry facility could use a little work

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

they had to go to the laundry to obtain supposedly clean pillowcases

fitness room was nice

the hotel was clean, the staff was friendly, and they offer a hot breakfast.

rest everything was good breakfast and rooms

street parking accommodates truck and trailer

service from the person that booked us in was excellent as was was the breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

shower is amazing, delicious breakfast and got a early check in!

were never in the 5 days we stayed, able to get a wifi connection

best breakfast buffet. great location. clean.

breakfast

continental breakfast could be better.

breakfast was limited due to covid restrictions

the morning coffee was just a little too dark roast for us, but breakfast was excellent

the breakfast area was very tight especially when trying to follow covid protocol.

had a microwave in the first floor and a laundry area

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

everyone is kind of. laundry mechanics terrible smell like peeps.

the additional bar restaurant area was great. would have been nice to have a hot tub.

there was no room service for people who were staying multiple nights

pool and room

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

hallway carpets on first floor very dirty.

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

clean and friendly service. breakfast was ok. great location

it wasn t breakfast, just some snacks. breakfast should not be advertised as an attraction.

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

also, it is good idea to include a toaster in the kitchen

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

wifi did not work

i overslept and missed breakfast, but it was still offered to me

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

we love the pool it was so nice and clean and the hot tub was so relaxing

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

amenities like food, computers, wifi and coffee.. friendly staff.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the

the kids were looking forward to the pool

the pool was closed.

continental breakfast could have been stocked a little more

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

paid $25 more for this hotel because it was supposed to be a casino hotel

good access and parking.

blocks away from this hotel for over a decade and i had no idea how large it was or that it had a pool

parking lot was poorly plowed tons of snow not fresh snow either

tv, fridge and easy hook up to the internet are so appreciated plus the location and parking made my stay the

very comfortable. good breakfast.

laundry wasn t good it didn t work well they are broken

convenient location, big parking, clean big rooms, helpful staff, free gym and laundry

the workout room and being able to do our laundry was great

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

nice facilities - laundry room, gym