didn't notice a pool, but there were laundry facilities

wifi wasn't working

full kitchen , friendly staff and clean room.

staff is very accommodating, the rooms are cleans, plenty of parking, the air conditioners are strong and the

parking is difficult to find and have to walk a distance

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

two different bank cards in laundry payment option for dryer

strong odor of natural gas immanent from laundry room

nice laundry and vending

elavator not working laundry machine out of order

well presented breakfast and the laundry facilities were great

pool, spa and gym were pretty good. walking distance to shopping mall.

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

the pool wasn't heated.

pool area could have been updated a little the water seemed a bit cloudy and some areas were

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

stayed there for two weeks there was no gym it was being worked on

we couldn't really use the kitchenette because the faucet was dirty

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of

to home, golf course is a deal, pool, bowling, bars all on site

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there

it was conveniently located. beautiful grounds. the spa was an excellent experience!

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

my room was by the laundry room and i could hear it all evening.

good parking and breakfast.

friendly front staff -great pool

disabled parking was close to room.

loads of parking spaces

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

close to my destination. nice pool and gym.

staff and cleanliness of the room, the breakfast variety was adequate, parking was free

pool temp could've been much warmer as the cleanliness of the pool room could have been

gym offered at this location can improve

they provided a crib and a first floor family room near the pool for us

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

the fitness room was perfect!

comfortable bed plenty of parking clean bathroom that s all

the door was close to parking

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

comfy beds, pool and hot tub, treadmill.

cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was

argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot breakfast and pool access area

it was a great stay kids loved the pool and the breakfast was great also :)

no room service

was a bit sad that room service wasn't available but the food itself was great down at the bar.

hotel has an indoor pool and outside pool

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the wifi is poor.

the gym could use some help and update.

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

we were happily surprised by the happy hour,and our kids loved the jacuzzi and pool

excellent location, easy parking

laundry on site was very convenient

served breakfast

the appointment was needed for a pool or gym use

breakfast and pool

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

they were pet friendly

hotel is situated about 20 minutes drive from chicago downtown and has free parking

nothing worked the key the tv the wifi nothing worked

one staff even did his own laundry while cooking himself a meal in the room by the front desk

the laundry machine didn't function very well.

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

wifi did not work

ample free parking, close to airport, large rooms

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

breakfast was good and room was very nice

one staff member said guests were able to use coin laundry at sister hotel property across the parking lot,

the pool area needs work too, my kids were swimming and i

wallbox ev charging stations!

laundry facilities were difficult to use and partially out of order

room, laundry room available, cleanness, friendly staff, morning free coffee

laundry mat, dollar tree and target across street

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

price for hotel room with full kitchen, pool, gym, and breakfast

i love that my family was able to utilize the pool and the beds are so comfortable...

price for hotel room with full kitchen, pool, gym, and breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

very modern. nice pool and workout room. 2 bedroom suite was very roomy

they also have a guest laundry where i could wash my clothes

clean, quiet, and a great facility for kids as well with late pool hours

was going to be a wedding reception going on because it was very loud and we couldn t find a parking place

the gym is bigger and with more equipment than other hotels of this type

parking was easy

facility and location was the best part of the trip, and parking was free

rooms - excellent room service

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel

a lot of free parking space.

the hallways are a bit dated, and the wifi was spotty

kitchen out of service when i tried to order room service.

breakfast was not available and you had to pay for parking at the hotel

great location, nice staff, good parking, clean room, appreciated a surprise upgrade

very helpfull staff and allowed us an early check in

understand no room service due to covid but there weren t any additional supplies in the room to refresh

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

staff was professional at every turn (from check in to serving breakfast the morning after)

there is no hot tub and the pool is a little small and the water was a little cold.

perfect location with great parking

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pet friendly

need more parking.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said no, it

breakfast because bar and kitchen closed die to covid

like a musty smell, they put me next to the laundry room where there was noise all the time

i like the place i wish the pool is bigger and the gym as well. i'll come back again

microwave in room, pool was very small for the hotel size, rooms were a little musty smelling which i assume is

there is a restaurant and bar on site

it had a small pool and no jacuzzi

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

breakfast shower

people woke me up at 9 am with firecrakers, singing, parading around like idiots in parking lot totally stupid

easy checkin and breakfast

no laundry .tv service is slow.

no guest laundry room

everything except no laundry for guest ! that s extremely hard when staying a week or more

please also be reminded there is no laundry in the hotel

restaurant and bar nice

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

it wasn t breakfast, just some snacks. breakfast should not be advertised as an attraction.

parking was tight and close

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

no plastic bag for laundry

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

size room, the laundry was a bonus

size of laundry room and exercise room

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

location, service, cleanliness, wifi speed, breakfast and evening snack options

unattended kids in the pool area

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

there is coin laundry on site

laundry service

laundry was cheapest i have ever seen

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

has laundry

breakfast is terrible, no dishes, expensive laundry, expensive stay

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

the pool was good for kids

great location, close to o'hare, expressways & restaurants. great bar on premises.

- free parking - quiet room - free shuttle from o'hare airport

wifi in the room was not working too well

great bar and restaurant

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

should have been warned that there would be a charge for parking

the indoor pool was a welcome relief for the kids

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

amenities (laundry), needs to be more welcoming

wifi worked adequately

the wifi service is the worst i have ever seen anywhere, you can't connect hdmi to the tv or use it as

wifi advertised, but is slow and inconsistent

wifi connection kept dropping.

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

the pool was out of service

she also gave us a late check out and was helping a lot

wifi in room was really poor, cannot connect at all.

i especially appreciated the free ev charger in the lot; i left with a full tank for my drive home

during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly

parking was great and we did not have to pay

i liked having a suite and although we didn't use it this trip the kitchenette was nice

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

free parking

didn t like , you don t change the water in the gym always darty, my wife got sick the time that she drinks

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

parking lot was packed, furnishings a bit 'tired', hallway carpet could be cleaned

the only little thing is the hours (9:00 pm is closed ) for the laundry

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the room they gave us was across the laundry room and getting super loud at 6am

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

trouble getting into the parking lot the first time - requires going past and making a (legal) uturn

the parking lot would get all full by 9 pm

was very helpful that we were allowed to take out our breakfast

breakfast was excellent as were the accommodations

great and reliable shuttle service. awesome breakfast, awesome staff.

the breakfast was delicious

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

the pool area was very clean and the hot tub was wonderful

during check-in i was asked how many times i wanted room service to clean my room

staff, afforable price, free breakfast, pool

my beginner-swim kids had a great time using the pool (but see below)

good breakfast bar

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was

pool and jacuzzi also parking was very easy

and there was also a restaurant & bar in the hotel

since it was being renovated, the pool was closed. but we knew that prior to booking

hotel is only a short drive from o hare and offers a shuttle to and from the airport which was perfect and

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

they did say that they allow pets

fine for adults, but other than the pool, not very kids friendly

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

mention of a $100 nonrefundable pet fee

nice kitchen plus a separate bedroom

room was clean ,comfortable, kitchenette was perfect

and bathroom in a separate room the kitchen and living area

guest room layout with a separate master bedroom and a nice living area and kitchen.

pool and breakfast

mini fridge, microwave, tv, laundry room, ample parking

laundry not working and i really needed it

laundry room on premises

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

laundry facilities

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

kids friendly hotel and people complaining about the noise so that bother me but beside that

ample parking and buffet which had a nice selection of breakfast options

breakfast was excellent for the price of the accommodation

great breakfast, home made waffles every morning

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

the pool was way too cold.

my kids enjoyed the pool and having kitchen in the room

no quarters available for laundry

on-site laundry, kitchenette in every room.

there is a decent amount of parking

room size comfortable and kitchen nice to have.

having a kitchen was very nice

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

elliptecal and treadmill in the gym room was dated and the heart rate monitor sensor was not working on either

meat was not really tasty, the rest of the breakfast was really good

paying for each individual pet.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every

huge number of unruly kids in halls and public areas

pool is a saltwater pool, which was a pleasant surprise

also, completing with the hoards of kids at breakfast on the weekend is getting old

wifi never worked, though i inquired about it several times.

hotel has a bar and fire-pits, lap pool and everything is spotless

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

location, private parking, exterior, interior.

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

the parking lot is a good distance away

pizza boxes and room service dishes

you need a couple shuttles

the kids loved the pool and hot tub

( the kids

i was evacuated from a sound sleep as a result of fire alarms from the laundry area.

amenities like food, computers, wifi and coffee.. friendly staff.

kids running on the floors all day and night keys not working to room poor lighting in th

the only way to get to the parking lot was via multiple speed bumps

cross 83 if traveling northbound so it is best to travel west on north ave and cut through the parking lot for

kitchen in room with full size fridge, microwave, sink, 2 burner stove

also the blinds didn't close enough to block the lights from the parking lot

they have a kitchenette with no pots, pans, silverware or paper towels

nice looks and room have a kitchen.

you could only have two devices on the wifi

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

i loved that it was quiet and had it s okay parking lot.

bagged breakfast

the bed was nice. but it needs a pool

under construction, no breakfast pool or laundry facilities

the room was also near the laundry with very high humidity

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the bed was king size and it smelled like fresh laundry

my boys loved the indoor pool and my husband enjoyed the free beer in the evening

my kids liked swimming there

the fireplace and jet tub in our roon

of parking

size, laundry facilities, delivery of food &/or packages to front desk

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

maybe a sign saying that you can get change for laundry in pop machine

& not sure why i was charged 107 for a pet for 2

laundry and all my clothes including my work clothes for that evening were stolen from laundry and

no laundry facilities

got bed bugs from the room i stayed in and had to spend the next evening doing all my laundry in a towel so i

laundry was stolen out of the public laundry room and we have yet to get the camera tapes of who

after 3 weeks of travelling we wanted to use the laundry facilities so we weren't taking lost of laundry home

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

didn't like that i'm disabled couldn't find no parking because everyone take any spot to park even on the disabled

no room service. poorly maintained pool closed

the laundry facility and the non working hot tub

the carpet was fraying, and there was a noticeable red stain near the kitchenette area

welcome bar event was nice

the room service plates tended to stay out for an excessive time

nice gym

was no laundry service and this was very inconvenient

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

laundry facility except some contractor picks up and drops back in 24 hours

many things you should pay to use it. for instance, gym,call, and breakfast.

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

laundry is chargeable

laundry room

i stayed a month & the laundry facility came in handy

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

cleanliness of the room, gym, pool

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

1 bar of soap on bath matt on the floor for shower, none for sink

nice pool and hot tub

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

the access to laundry, vending and a workout room were all great

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

bed, shower and wifi were comfortable

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

clean towels housekeeping had no time to do laundry

the musty smell others complain about is just the laundry facility in the hotel

squeaky beds. old and dirty laundry room.

like someone was doing laundry

laundry service (the machines) were ridiculous to use

about this stay was amazing, i loved that there was a laundry room available to guest

the free breakfast was great with a wide variety of items to choose from

big couch, bed is comfy, breakfast okay, staff very nice, fast wifi, streaming no problem, restaurants,

the shuttle service to the airport was very convenient

the shuttle service was very good and easy to use, laundry facilities are free to use

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

also, they have a laundry where i did my load and it just costed me $4

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

printer not working laundry room close

breakfast was cold

they have a gym, breakfast and clean room, that's all what i need

hot tub/whirlpool was down for maintenance

our room didn t have a laundry bag.

no laundry

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

didn t have time to spend longer and use the pool

the pool and the gym are good and pretty new. room was ok. lobby was clean.

no laundry facilities on property. no restaurant.

there is no coine laundry

love the breakfast,location view,indoor pool and how clean it is.

to traveling, i called to get the hotel s pet policy

also the food and drinks at the hotel bar were awesome along with the bartender

the water on the pool is too cool

there was an indoor pool and hot tub, but didn't have a chance to use it

we like the size of the room and also the easy parking.

big enough for me to bring my 4 grandkids

could use some better handicap parking that is closer to accessible entrances.

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

comfortable bed, good wifi, excellent shuttle services, friendly staff

room service answering system. calls holding holding too long

also there was no room service

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

our room service included gratuity, however when asked to sign receipt, we felt obligated to add

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

restaurant and bar on site

it has laundry

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

and quiet, laundry machines easy to access and functionally good

also, laundry on the floor

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

there was a vending machine with water/cola and ice and laundry on our floor

that it had onsite laundry room

operated laundry

a two queen bed and upon arrival was told they didn t have that available for me and my three kids

fresh and close to the airpot has a restaurant and sports bar on site

the beds are so comfortable laundry is free

room and laundry

all amenities to be able to workout, do laundry & cook basic meals (no oven) but have appliances to be able to

having a laundry facility and gym on site was fantastic

it has laundry - also very convenient

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

nice little gym and pool

nice little gym and indoor pool

nice warm indoor pool, good breakfast and free airport shuttle also included

clean. lobby bar was nice.

website stated laundry services-none available

very clean, spacious, had an indoor pool, fast wifi and free parking

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to

very clean, spacious, had an indoor pool, fast wifi and free parking

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt

laundry broken, no bath tub

cons were all about facilities that were not available, namely the hot tub and laundry

th a nkful for the laundry room

laundry out of order

bed was not comfortable price for laundry and supplies parking & construction was inconvenient

the services they offer, stop saying free breakfast when you don't have it and they was no gust laundry

rooms were next to the laundry room

crowded parking, self serve laundry not working,

the food downstairs qas amazing and i loved the bar very much. my stay there was very pleasant.

was very clean and the shuttle service to the airport

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

it s nice that they have laundry for guests

good tv, hot water works, free breakfast

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

it was conventional to the casino.

laundry worked w cleaning lady to clean room

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

really nice aesthetic, gym, bar, and location.

alot kids running around on the 1st floor!!

super confortable and i love they have ( a shuttle) transportation from the airport to the hotel

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

it took exactly two loads of laundry to get the scent of mildew out of my clothes

location laundry service printer services

laundry not accept credit or debit cards

shuttle was very convenient and on time

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler

close to the airport. great value. clean. nice stuff. laundry on site.

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

from trains and to get to any train line through public transportation take a long time, also the wifi is bad

close to restaurants, allowed for late check out

the bar was good!!!

they also had a 24/7 gym and heated indoor pool

restaurant and room service was delicious although pricey

was no room service because of the covid issues, so they only cleaned when asked which was a bit

i didn't have breakfast. however great customer service