were bags laundry in the halls

pool needs work , there s to missing tiles, and makes it look shady

the utensils and pans in the kitchen could have been better

not enough fruit at breakfast

more choices for breakfast

guest laundry services to save on clothes to pack

no smoking facility quietness laundry services

maybe a coin machine for laundry

there is laundry on the premises, which also takes added stress away

guest laundry services

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

the place was clean and the staff were helpful and nice. the pool was nice and warm

everthing the pool,bar

pool, jacuzzi, balcony, outside area

love the room and hotel. bar and staff were great.

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast service was slow. no pool.

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

nice lobby & good fitness room.

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

hot breakfast was great

breakfast was even great

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

the only thing i liked was the location and wifi.

they used have an affiliations with the nysports club, but now its with a much smaller gym.

the breakfast is awesome and the woman who handles the breakfast works so hard and is truly wonderful

honestly the parking not enough space, and the highway it's on.

didn't have towels for me to use during my workout at the gym

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

small pool

the room consisted of a living room, kitchen, bedroom and bath

parking was tight

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

i was expecting a pull out sofa for our oldest son so we had to book a second room for our 3 kids since all of

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

free breakfast, comfy beds, quiet and easy, free safe parking

we were on a 2 week vacation and the laundry room came in very handy

only 1 washer worked in the guest laundry room

better breakfast options

the breakfast could have been better,. the fitness equipment was difficult to use

there is no where to walk a pet especially when it is so close to the highway (the fact that it allows pets

gym had everything one would want for a workout

large room, comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities (gym, swimming

had room service for breakfast

com explicitly states that there is an active swimming pool and hot tub as well as breakfast - all of these

parking accommodations was a nightmare

very friendly staff!! make being away from home feel like home. they have a great gym!!

parking lot is in the back mostly with so spaces on the side

lighting is very dark, center of parking lot was bright

air conditioner filter hadn't been cleaned in years, no coffee in the lobby, $5 charge for decent wifi (even as

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

you can do laundry there, costing 2 dollars each to wash and dry

towels could have brighter and cleaner -poor laundry and commode had an odd smell

i liked where room was located and had laundry room

nice place for the value, good location, clean. has laundry facilities as well

the coffee 24 hours , laundry on site , microwave an fridge in room

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

we booked this in january for a gymnastics meet

the pool was clean and the kids had a blast

room was very clean. pool was a nice amenity. breakfast was great too.

good stopover with laundry facilities

very nice staff, very convenient, nice breakfast before covid19, laundry machines, comfortable

loud laundry nearby and clanky heater

,listen & respond to request of tub in first floor , it is near hospital , convenient w/ laundry

i went to the laundry the next day and were given more, but i don't think i should have to since common sense

was one washer and one dryer in the laundry room

beautiful pool indoor, and, last but not least, a laundry

clean and nice place to stay. laundry machines are nice to have available

no soap in the room at the sink or laundry bag in the closet 2

love the layout, and pool/laundry/ alcohol purchasability at night.

there was laundry available, gym was nice, room was spacious.

friendly staff, ease of check in/check out, clean room and great breakfast

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

i like the pool the gym room and the cafeteria the bar section

pool was very cloudy and there were no towels

location was good. laundry and coffee and confortable beds

laundry facilities

signage for guest laundry room took us to completely the wrong place

the guest laundry is very affordable

stunning lobby and nice bar restaurant and room service on

parking

the energy bar at the breakfast and the waffles were extra tasty

free parking, free breakfast, cleanliness.

needed an easy chair and/or two chairs for desk/table for room service

the breakfast was also better than most hotel breakfasts

very clean and the laundry room was handy.

the laundry facilities detergent dispenser didn t work and ate my money

man in laundry room and strangers knocking on door late at night there are 2 prostitutes and a homeless

was a sack for laundry but nothing to write on it with to make sure housekeeping knows which room it is

but for longer stays, the hotel advertises laundry facilities; be advised, however, that there is only 1 washing

quiet & spacious business center & pool

good location for what we needed, beds very comfortable , good parking

room service menus weren t valid any longer. very poor and limited choices for dining.

parking and not far away from restaurants and town

only complaint really had to do with the covid precautions and the coffee bar was not

had to go to the hilton garden inn next door to do laundry

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

getting in and out of parking lot but location was good

i think this location advertised an outdoor pool, but i didn't see one

had nothing false advertisements no gym no pool no vending machines ice machines didn't work and smelled and

the next day i realized it might have been one of the kids staying at the hotel

i was not happy about that decision just because my kids look older than they are we should not be penalized

breakfast was good. the room was comfortable and the pool was sufficient

close to shops, major routes, great facilities, laundry and dryer, with a pleasant amd professional staff i

forgot the in-house laundry & the stoor along with all the great staff

spacious and clean with friendly and accommodating staff. free laundry is convenient.

great staff, great location, free laundry room, great gym, no complaints

free laundry

had no hot water ,poor location hotel next door is very dirty and nasty,poor breakfast ,parking spots too close

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and

the gym had really expensive equipment

parking was good too

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

airport shuttle service even for a price

changed with kids and told staff who got it changed later

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

only thing i would complain about was the wifi, couldn t get it at all, even with the info they gave me,

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

pools , gym not open

the room next to me kept making loud noises and the kids kept open and slamming the door

wifi is fast

also was surprised there was no laundry room available

wifi was good, room was clean

the gym, coffee machine all day, and bed! friendly staff too

easy access, good location . friendly staff , breakfast included

the staff those girls are polite helpful very sweet the breakfast was excellent

easy wifi access, roommy

didn t liked that there was no cork screw in the room had to go to the bar to open my wine

indoor pool was cold, didn't care for the location not in walking distance only driving no microwave in

food in the bar was exceptional

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

man who worked the bar/ coffee water station made us feel uncomfortable

the pool could have been a bit cleaner.

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread

breakfast can use a little more options

only shower so i have to stand uo to watch my kids up

the fact that if you do a party all the kids need a wristband i don t think that far .

staff were great! clean room with comfortable bed. kitchen were clean we didn t use it.

full breakfast has a good variety, and it's really fun to people watch, especially families from many

room across from noisy laundry room

laundry and gym room can be better

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

lots of parking

it was conveniently located and had great parking.

amenities and location. also pet friendly.

ordered room service and had a room service charge (not sure what it was for but

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

lovely staff and very friendly bar staff

i like the bar in the lobby and the staff was nice.

they gave me an early check in

not a great place for if you have kids

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

rooms were clean, service was good, gym was nice.

very clean and skyline restaurant and bar has excellent views.

gym was fantastic! love the pillows ..

room service not being available.

and the room service was good also, the room was clean including the bathroom

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

the only complaint i have was the gym located outside of the hotel and limited machines to use.

gym felt too detached from the hotel, almost a bit unsafe (and too small)

parking

they allow pets

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

breakfast was fantastic with great options!

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the

pavers are a nice touch to keep your feet dry when it's been raining a lot, while walking your pet

guest laundry washer

laundry on site and free

it was a good value and the room service meals were excellent.

the gym equipment is dirty and also rusting

location, ease of parking

should has a free laundry plus the one there was not working right but it's ok

the gym was closed and laundry not working right

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

i wanted to use the laundry room

also the laundry facilities were very poor

laundry machines in a state of disrepair

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

it's like they reheated food or more like frozen plus no room service

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

large room with comfortable beds, gym was ok to be a hotel gym

older hotel with new updates good location very clean lots of parking

breakfast was good. front desk staff was rude

the breakfast was also subpar so i did not benefit from the complimentary breakfast

no room service.

parking was poorly marked

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

the fact that it has a pool and hot breakfast really helped

we walked with our kids from the bus stop late at night and didn’t feel uncomfortable

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

the size of the room was very large. didn't expect a fully stocked kitchen.

in particular, gym, pool, laundry were all great

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

laundry is near the pool

my 16th years old girls couldn't go to the pool do to new rules

also, if you have young kids it's best you request a room on the first floor as someone below us complained of

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

room service, housekeeping and the front desk gave us excellent service.

terrific gym, nice breakfast

ifjt smacked their kitchen closes before midnight

limited room service options. no wet bar.

++laundry room on site quiet nice balcony to enjoy outdoors without leaving

it was too large to fit in the elevator, so it might be a utility cart for the hotel as the is a laundry room

leak , the amenities such as pool , spa , fitness center were closed due to this leak and there laundry facility

me like 6/7 minutes away from the pool within the building, but had to walk all the time from gym/pool to the

my only recommendations are towels available at the pool, sauna needs to be serviced in women s locker room

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

liked everything it was clean /breakfast was excellent they do a great job /staff was very nice /room was

the kitchen manager greeted us daily and shared a few laughs

gym was not accessible yet i had to pay full cost for the hotel

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

valet parking, full kitchen

went to spend a nice night with my fiancé away from the kids

weekends kids ride free

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the

there s a pool, fitness room& 24 hr laundry

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

pool was great, laundry was convenient, nice open new gym

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

noise coming from kids jumping on their bed at 7am the level above us....

outside terrace overlooking the pool had food containers strewn all over

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes

the staff being so nice and helpful and decent wifi.

outdoor pool was a huge plus!

free parking

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

the pool was not clean.

given covid there was no access to breakfast or pool, but that is beyond their control which i understood

gym was a good size and plenty of free weights as well as a cable stack as well

clean and spacious rooms, free use of laundry room

was a condom in the pool i told front desk after removing my kids from the pool

no capacity issues with the gym

was a condom in the pool i told front desk after removing my kids from the pool

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

we had our laundry done at local laundry shop and were able to park car in car park at back of house

good wifi

the rooms have a kitchen

also pet friendly which is

kitchen in the room

the size of the room and the full kitchen was amazing

breakfast was very good

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

cold water in the pool.

restaurant and pool were closed. very disappointed

the parking lot was series of potholes

wifi terribly poor and oftern not working properly both in the room and in the lobby

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

clean comfortable rooms, bar area, friendly staff

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

the ours the bar was open (no coffee after 9:30?)

floor by the laundry

room too close to laundry and pool. chemicals smell too st

it also has laundry, which is very convenient to have

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

the laundry room was a few doors way from us and early in the morning we could hear every word they

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking is awesome

free parking, close to our destination, quietness

the wifi worked is the only thing i liked about it

were told by a staff person that we could leave our vehicle in the parking lot while we went on a cruise and

so i had no soap, no shampoo, no laundry bags and no breakfast

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

asked a employee for a extra blanket he said he locked the laundry room

laundry out of service, even the coffee is always cold

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

a small laundry room and the fitness room did serve the purpose

happy that i could do laundry on the 5th floor at very reasonable price

laundry was out of service

they had obviously not gone through the laundry

laundry machine was not in working condition and we had to travel outside

no laundry

the wifi was not good at all

loved the restaurant food though, so good and filling and offers room service

expired yogurt for breakfast and got my kids sick

expired yogurt for breakfast and got my kids sick

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

kids play on the hallway

parking was in site which is nice

did not get room service. staff not welcoming.

somewhere between too much fabrize and dirty laundry

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

not happy about only having one microwave per floor in the laundry room

that near by there is a supermarket, and the laundry room.

no laundry

no microwave in room no room service no laundry

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

the shuttle to the city.

there breakfast is delicious, it makes up for the pool and gym being closed.

laundry facilities

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

spa was not hot - it was less warm than the pool

there were a quick option for the kids for breakfast continental breakfast would be great

gym is perefect!

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

my kids and i loved the pool

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

staff, dscipline,pool

laundry detergent scent but better than smelling cigarettes i guess

in need of some upgrades and there was a bit of a smoking odour

self serve breakfast as much as you can eat

they said free wifi, there was no wifi

the room is clean and parking lot is very big.

clean and comfortable connected to a restaurant for good breakfast

for toilet paper, the staff said we have to come down to get it because they don t provide room service

the ihop restaurant was in the same parking lot. fabulous food at a value price.

easy to find and had a parking lot

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

the parking lot is small and gets filled up quickly.

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

breakfast was good. coffee always available. laundry facility included.

the room, access to laundry room, and fulfilling breakfast.

- pleasant and easy staff full amenities including fitness center, parking and laundry

laundry room and bed comfortable

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

are super comfy breakfast was awesome super clean rooms manager is super nice and she has a great personality

we had a great time! suites were big and clean, the pool was awesome!

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry facilities (you can buy detergent from reception)

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

very polite staff, clean good-size room, decent parking

the breakfast was good and the beds were very comfortable.

good location, large room, kitchen area great.