clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

gym

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

i had my four grandchildren with me and we had to eat in the bar area for

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

were inadequate directions for the wifi so i could not connect to it

the parking was full so i had to walk too far to park a car.

my room did not had a microwave and fridge and staying with kids that’s a must have

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

pool is closed.

didn t liked that there was no cork screw in the room had to go to the bar to open my wine

i like the fact that you had a little bar and i love your standards and rules

difficult to turn off highway and get into or to get out of parking lot

i reserved a pet friendly room online and then called

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

no wifi works

the staff those girls are polite helpful very sweet the breakfast was excellent

comfortable and breakfast smelled great but couldn t stay to eat

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

wifi was not free unless you join hilton honor program

the bar was amazing

wish there was room service though

it's like they reheated food or more like frozen plus no room service

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the gym was a nice surprise too

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

rolling table, the office chair, the kitchen, the living room area, the space well laid out

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

we had no problems with parking

also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

didn t stay here because all websites show no parking available

definitely with a big family with little kids

the complimentary breakfast was not so great :(. maybe more options.

hard to find parking near entrance due to very popular restaurant at hotel

restaurant in the hotel took up most of handicapped parking, very difficult to get a reservation before 9 pm

everything was great. breakfast was awesome. facilities was clean. overall great experience

the breakfast was amazing. the hotel was very clean. personal was very curteous.

the breakfast was also better than most hotel breakfasts

there was laundry available, gym was nice, room was spacious.

there is an indoor pool and gym

it was exceptionally clean and there was plenty of parking

would be nice to have an outdoor area since you are pet friendly

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

there was no fire but apparently the fumes from the kitchen set it off

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

the location was great - having the wifi was very helpful.

loved having the kitchen area

staff, dscipline,pool

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry facilities (you can buy detergent from reception)

the whole building smell musty and moldy with laundry room moisture

loved that they have a laundry room and can buy laundry detergent at the reception

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

we were able to get a room here with 2 bedrooms, our own bathrooms, and a full kitchen

kids running back and fourth in the hallway playing with my door handle was annoying but that is

parking lot was kind of small

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

thought breakfast was included but not

clean and comfortable connected to a restaurant for good breakfast

the breakfast is not included!

no breakfast. (ihop next door)

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

they also are pet friendly which i thought was pretty cool

breakfast, red robin. pool

great location; pet friendly; indoor swimming pool; gym

great location, nice breakfast, kind staff...everything was great

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

love the water bar downstairs the property is just beautiful

spa hours.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

it was a great place to take our kids for their birthday weekend

this is the second time we stayed there with our kids, everything was super clean, kids were able to use the

swimming pool is small and over crowded with kids

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

too bad that covid has affected the morning breakfast

good personal of a hotel, clean, warm and very good breakfast

but our kids did in their room

the hotel should have more kitchen options

clean, good continental breakfast, craft beer available (selection quite limited) but still great

good for younger kids but would be better if open by 9am

breakfast was great

kids running all over

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

plenty of parking space and also a good location as long as you have a car to get around

laundry on site is self service and machines are accepting quarters coins

the camera in the laundry room. my privacy felt invaded

was super clean , breakfast included , laundry gym

the room we were given was below the laundry room

laundry on same level as room for

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

breakfast wasn t as great as usual

beautifull modern clean the pool everything

they loved even more when they allowed them in the swimming pool for 1 hour all for them selves

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

shower floor had stains but that's all everything else was perfect parking was very convenient even privacy too

have breakfast

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

ud83dudeab the room was dirty, water leak on the ceiling, worst wifi ever, wasn't working at all

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

pet friendliness was a plus

the location of the hotel is great - free parking, restaurants and grocery within a 20min walk/5 min drive

also the room service was excellent and convenient and the coffee is so good

the staff comped our breakfast the next morning as well

room service staff was very friendly

great hotel nice gym

the breakfast was excellent

laundry detergent scent but better than smelling cigarettes i guess

getting into the parking lot

in need of some upgrades and there was a bit of a smoking odour

wifi didn't work in the room for 3 days

there was complementary continental breakfast and good housekeeping!

couldn't buy laundry detergent and charge to my room

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

rooms shake, per laundry being done several times throughout the night

the laundry room in this hotel is amazing

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

more machines in laundry facility. more staff at night

the bar was closed on a tuesday night, which i think was unexpectedly

when a family moved in next door, with kids screaming and banging on doors, i called down

took my kids to american dream and this hotel was 7 minutes away

staff was nice ..convenient food delivery ..easy wifi connection

the breakfast was very sad compared to what we thought

breakfast was a nice setup on the 2nd floor

hair all over the place...in the room people hair..pet hair

complimentary breakfast is delicious and a huge variety of breakfast items

great breakfast.

not a lot really, no breakfast, no laundry supplies available to purchase

i liked that there was laundry on site the location and the fact none bothered me

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

the front desk would not work with velocity because she was too busy working laundry room

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

best part of the hotel is free parking and easy uber ride to uptown

hard to get in to and no signage telling where to park or navigate parking lot

the wifi worked is the only thing i liked about it

the wifi did not work and outlets were not working

a gym, laundry room and easy free parking

laundry was not ready

laundry room pay method.

they had obviously not gone through the laundry

a small laundry room and the fitness room did serve the purpose

no laundry

no microwave in room no room service no laundry

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

room very big. i don't use shuttle. the location was good for the competition.

gym wasn't maintained properly, rusty equipment and uncleared floor

guest laundry washer

laundry on site and free

was great - i needed an early check in and late check out, and they were very accommodating

room thermostat did not work-- just on or off; gym equipment needed some repairs

location, ease of parking

laundry is outdated

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

could have been more better. they need to add laundry & ironing services for guests.

i asked for non smoking

parking was close to the entrance.

too noisy and dirty parking lot. also suspected people outside their rooms.

the laundry room

used the elevator and on the first floor it opened next the laundry room, so sometimes we had to maneuver around

there is laundry and dryer machines in the hotel

it s an okay place to stay, bare minimum. they have a laundry room!

laundry room on site which works well and kept clean

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

close to location parking easy check in

i didn t really like the breakfast

sometimes the hotel wifi was slow or it would cut on and off.

of the entrance door walkway was disturbing to my 88 year old dad who fell tripping over the parking curb in

com mentioned nothing at all about the $150 pet fee charged by the hotel

they could not give us extra blankets for the pull out bed my kids had to sleep with sheets

kitchen was well stocked for eating in and and cooking

the hotel wasvery elegant and clean lots of parking

pool was great, laundry was convenient, nice open new gym

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

kind staff, spacious room and laundry service

there s a pool, fitness room& 24 hr laundry

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we have adjoining rooms so we we close to the kids but with space

ordered room service and had a room service charge (not sure what it was for but

lots of parking

everything especially the pool and jacuzzi

their were kids running up and down the hall

into the parking lot at night was difficult

given covid there was no access to breakfast or pool, but that is beyond their control which i understood

unavailability of staff (bell boy, room service)

there were kids running the halls so it got a bit loud.

laundry

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

laundry room hot breakfast

laundry room dryer did not dry my clothes within that hour

there is only one laundry to cater to the whole hotel

no laundry available

the laundry was out of order during our stay which was inconvenient

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

wifi worked

offers breakfast & a late check out of noon

liked the open concept of the room. the gym was great location was exceptional for shopping

parking was challenging.

we pay for a room and being out all day with kids and coming back to a non touched room is not good

breakfast option and gym and pool table front desk staff was amazing and had crib ready for us

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

very far from everything, bar is closed almost all the time

pet friendly hotel, so we brought our little dog

i don t know how they wash their laundry, but they smelled like burned oil

nice area and facility, breakfast included and laundry available

also, the laundry is $3 a load to wash and $3 to dry

towels and laundry smell like gasoline

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

fabulous location - very cool interior - excellent and. beautiful bar - great art

not place room service order from room (phone situation at this hotel is automated and you cant get a person)

to modern and sleekness of our room, i also liked how there was a bar downstairs, plus it s pet friendly

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

there was also a laundry room for hotel guests and an indoor pool

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

everything was excellent breakfast was great, lots of options to choose from

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

the kitchen was amazing

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

missing laundry facilities

laundry service in hotel

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

gym & pool closed

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that

everything was ok. however the parking was a little bit too far.

staff in restaurant and bar were excellent

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

cleanliness, location, big room, strong wifi, friendly staffs, excellent breakfast, many parking area, good

there was no pool

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

did not use the pool

no breakfast included

the kids loved the indoor pool and the entire staff was pleasant

was old ran out of towels everyday and had to wait until afternoon or evening was promised room service only

the laundry machine was convenient to have

you have to request room service 48 hours in advance

there was hair in our spa bath so we didn t use it.

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

i like the kitchen area which was very practical, you get a microwave, stove, fridge, sink and pans and pots,

asked a employee for a extra blanket he said he locked the laundry room

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

facilities are big but have only one laundry machine

laundry out of service, even the coffee is always cold

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

their laundry in very nice

the on site laundry facilities were a bonus

i like the laundry machine! ud83dude02

so not recommande this hotel to the families with the small kids

were bags laundry in the halls

clean and quiet. also, a very good breakfast.

pool needs work , there s to missing tiles, and makes it look shady

more choices for breakfast

i just wish the kids was able to enjoy the pool a lil longer

like that they have free laundry and all the utensils to cook it feels like a home away from

gym was well stocked and laundry free.

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room,

i wanted to use the laundry room

also the laundry facilities were very poor

clean enough, laundry machines on site, free breakfast, and friendly staff

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

laundry machines in a state of disrepair

parking lot

the manager accommodated with a late check out which was great

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

breakfast that was not included in price and that was a surprise for us that was very nice from the

a simple breakfast is provided and was welcomed by our group

of the ladies at reception isn t particularly helpful: reluctantly gave me change to use in the laundry, didn

laundry room has a washing machine and a dryer

- we also loved the laundry room for guests on the 9th floor, real good price and they sold everything to do

hotel is as expected with big rooms, free parking, gym, swimming, laundry

laundry was right across my room which was awesome

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

no laundry service and the hallway had very bad smell

if it will be good they provide guest laundry also

there's a laundromat just 6 minutes away where you can do your laundry

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

location and free parking, as well as the hotel layout, it was a beautiful

good breakfast, good value. easy parking. spacious suite with good tv. spotlessly clean.

excellent location. comfortable accommodations. convenient parking. robust security.

to our kitchen renovation & it was amazing, so nice & quiet room, we also had chance to enjoy the pool , the

that it would have been nice if laundry could be used by yourself as service costed a bit too

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

man came out of kitchen to tell me breakfast is $25, then he disappeared

not happy with this 2)wifi was on and off 3)safe was locked, it took two days to fix it 4)noisy because of the

also wifi is a bit sketchy and not secure

guest laundry services to save on clothes to pack

maybe a coin machine for laundry

guest laundry services

the ability to do laundry and vending machine although it had little selection.

there is laundry on the premises, which also takes added stress away

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the gym was closed and laundry not working right

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

should has a free laundry plus the one there was not working right but it's ok

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

property was in a nice location, kids enjoyed the pool.

nice staff beautiful room. great bar and food.

awesome lounge and bar on premises

the grounds were beautiful and the pool and outdoor sitting areas were great

more guidance on facilities such as laundry, ice, internet and how to connect, etc

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

there are only two dryer machines while there are four washers in the laundry room

common areas are also good, including a laundry room for guests, 24-hour

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat)

no laundry and no breakfast!

no laundry

no ashtray in my smoking room

walls and right on the highway so not the quietest place no wifi- i forgot to ask but was surprised

parking in my opinion is the best amenity for this property