the pool was gross and the staff did not check in on it

bartender/service and hotel staff were outstanding

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

the breakfast was not included

the shuttle that could be scheduled to reach local places was easily

you can do laundry for free.

the property had complimentary laundry room, gym and pool

the grill and free laundry

breakfasts were very good. nice amenities. clean. nice pool. very nice complimentary laundry.

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

view of the parking lot, no couch and tiny desk

situated on a golf course

beautiful room with awesome view of the golf course! loved everything of the glen club

golf course view

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

really appreciated the shuttle to the ravinia pavilion

free parking, good pillows, good breakfast

great gym facilities and we used it quite a lot

i was charged for wifi and it didn t work

rooms where clean an just wished they did a better service in the food for breakfast in the morning but overall

the grab & go breakfast sandwiches were tasty along with the yogurt

the breakfast should be a little better but overall everything is great

kids slept on the fold out couch, no complaints

gym is nice with good equipment

kitchen, bathroom (soaps/ shampoo)

location, amenities and nice breakfast offerings.

gym small

the breakfast was exceptional

there were 15 kids in the pool all weekend, so we didn't have any chances to get a relaxing

great laundry facilities, very useful to have

i didn't feel safe to do laundry in the basement

it has a kitchenette and a laundry room

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

the laundry area with amazing snacks to purchase was a plus

guest laundry

the bar closes a little early!

it was very clean and the staff were charming. gym was good as well.

the services including gym, indoor pool and ballroom.

better room service.

when i asked where laundry was, i was told it's only available from 5pm to 8pm

on this occasion i was put in room 102 next to the laundry

room next to the laundry. very noisy!

the wifi kept having me put in a code anytime i d come back to the hotel room

no breakfast but they did offer coffee in the room

there was no bar in the lobby

the room was great, loved the warm pool and the bed was comfy.

internet/wifi kept going down in the room

wifi did not work for the night we were there

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into

simple bag to go breakfast of juice, yogurt, muffin. lots of parking.

breakfast was basic and filling

no breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

was dirty, horrible breakfast, parties out in the parking lot until late at night, hookers hung around thr

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

with a pool and workout room, restraunt as well this is perfect for longer family trips

at 2 am and with kids in tow, that was pretty disappointing

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

could have more available laundry machines and have earlier and later laundry hours

also liked the fact that facility choose milnor washer extractors for their laundry

the laundry eo was centrally located

the gym was closed

breakfast in the hotel

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways

parking easy

pet friendly and lots 9f green space for walks

loved the guest laundry

there used to be a guest laundry but it was no longer functional

handy having a guest laundry and front desk selling detergent

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use,

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

even after i provided the laundry list of issues endured during our stay

parking was very close to entrance of our room

old and musty. very dark parking lot.

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

i recommend that anyone taking their pet ask for the 1st floor

laundry facilities on site

laundry facilities on premises

onsite laundry facilities at a reasonable price

outdoor parking near room

the room was very clean and comfortable. the breakfast was great!

sunday, i had to do laundry

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave

the laundry room should be better signposted on the corridors.

hotel has self-service laundry facilities

the pool was nice and cool. the hours were also awesome

dirty laundry was left outside my door for over 4 hours after my room was cleaned

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool was little cold and a bit dirty.

sports bar was underwhelming

then i went to do laundry and learned that drier was out of service (there was a sign)

laundry room is too small. they dont give you shampoo and bath shower in bathroom.

good price and location. friendly staff. very clean and good wifi.

is y'all at pet friendly hotel and when the pet makes a accident the owner or the guest get blamed for it

it's perfect for travelers with a car, with convenient on-site parking

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

the pancake maker was not working, the wifi went out at one point in the room and was going slow when it came

we had a second floor room, it was quiet, and clean. the breakfast was nice.

our kids even noticed and commented how extremely nice it was

laundry room was small and congested

parking lot is a little bumpy

pool is a little small, although there were not many other swimmers

pool needs a little cleaning.

need longer adult time for the pool area. to many kids..

this is the first time i was at a hotel without a microwave or laundry room

also a laundry room

no laundry breakfast is not worth to pay sensor light in the bathroom was not good to turn on

s no microwave in the room and no laundry facilities

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

great desk and bar staff!

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

love the wifi service

room service never came after the first night - no big deal

no change for laundry room

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned,

laundry room was out of order

good location for my needs, free parking, guest laundry,indoor pool and workout room

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door (it

needs a quarter machine or have laundry that takes debt

got stolen barely 5 minutes of putting in the laundry and the staff said it s a guest without

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t

it is like swimming in the laundry room

decent gym, good location

wifi kept falling

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close

during my stay (loud noise) wifi failure

location was great. did not have breakfast.

they even had laundry facilities upstairs

great location, great front desk service, good access to laundry and vending machines, good elevator service,

the breakfast selection. and the laundry machines were broken down.

need to install laundry vending machines in your laundry room

the location and the workers. they didn't let me do late check out! which iits ok

free laundry

for example we were unaware that there was laundry facilities in the hotel

laundry located in second floor accessible by payment which is ok but the washing machines and

for families with kids, there is a park right next door which is great to burn off

the breakfast offered gluten-free alternatives.

the parking lot

time, he continued yelling and caused a scene loud enough to draw attention of other guest in the parking lot,

almost no wifi porn channel on tv with no notice on that malfunctioning toilet lights, shower

poor wifi interference on

they don't have wifi they are laying when you check in

the location, the bed was comfortable. their gym was spacious and decent

the pool was very pleasant

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels

great location for us. very close to kids and grand kids.

pool outside no hot tub

laundry units in the third floor, pretty good size

it would be nice to have the laundry room on every floor.

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

the room was directly above the laundry area which started the dryers at 6am making it impossible to sleep

old lady at the front desk was a little grumpy with the kids

it s nice that they have laundry for guests

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i wish i had more time i did not get to use the pool

free breakfast and plenty of towels

cleanliness and the room size loved the pool

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

parking too was an issue

parking lot is a long walk with bags. can't imagine what it's like in the winter.

room service did not even come around during our 5 night stay until we specifically asked the front

laundry not accept credit or debit cards

location laundry service printer services

it took exactly two loads of laundry to get the scent of mildew out of my clothes

enjoyed the breakfast - shuttle service was also great

thought i booked a room with two beds in a hotel with a pool, clicked on the wrong room during booking was unable

older folks or those with bags and kids may not appreciate that

free continental breakfast as well

breakfast. clean bathroom. nice fitness center. coffee on demand.

i wish the pool was bigger

great breakfast

wish they had laundry in the building

laundry room and gym are good

onsite laundry room

no kids

response to the fight that broke out in the pool area

close to airport and casino. comfortable beds. van to the airport for free

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

there were additional charges like parking, bar tax and others

the gym was lacking in

the bar and restaurant was closed. there was a big floating in the hot tub

the pool was not heated.

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

free shuttle runs every half an hour (during the day)

location and facilities, pet friendly. excellent breakfast.

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

elevator to all floors is very convenient as is the provided guest laundry

they also have a laundry area with 2 washer and dryers ($2 to wash and $2 to dry)

room service

the person on the front desk when we checked in was rude. room service was not provided.

the bar area was nice

convient laundry area, gym and

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets

microwave not very clean. nor the laundry

in-room wifi very dicey and unreliable on ipads and iphones

breakfast was pretty

no laundry

the wifi isn't secure open web.. not safe

clean rooms with good facilities and convenient for airport with a free shuttle into airport running at 30 minute

everything especially the friendly helpful restaurant staff...and the shuttle!

no pool small gym

about this stay was amazing, i loved that there was a laundry room available to guest

laundry service (the machines) were ridiculous to use

loved the breakfast,

you also didn't up charge for wi-fi or breakfast

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

in food , just 1 daily complementary water , they don t clean the floors , bad internet , the laundry service

fee for parking and unnecessary accidental, wifi

i was happy there was a gym, but the equipment was old and many items didn't work

pool was beautiful and liked having a restaurant and bar in hotel

the pool of course

we could do our own laundry, and the staff were friendly

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

clean and staff was so helpful and sweet and friendly including room service cleaning

was great , from the staff , room , pool and breakfast

hotel offers many social areas as the little balcony with fireplace, swiming pool and hot tube, gym

i was right across from the laundry area room 339 it was a bit loud.

it was a good location for our purposes. it was also nice to have laundry facilities on site.

the dryer was broken, so i couldn't do laundry before i left.

pile of dirty laundry still in the room and no follow through from staff on another issue

says they have laundry service and washers but we were told they didn t and washers were broken

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

snow from the storm wasn't cleared in the parking area

it takes while to get to downtown and no laundry service

no laundry services or no laundry machines.

it has a gym and an access to pool

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

the gym equipment was nice and new

there is no coine laundry

no laundry facilities on property. no restaurant.

great breakfast. great wifi

it was clean cozy, the bar was amazing and so was the lounge

the wifi could do better for videocalls.

rooms, small bathroom & room, swimming pool closed, laundry machines dirty, no change for laundry machines

lots of broken items (laundry was completely out of service for days, cracked light switch)

really liked the distance to the airport from hotel, also that the hotel had free parking for their customers,

airport shuttle service great

everything room service was great and the food was awesome.

only issue was that we requested a late check out which was confirmed by the front desk the night before, and

room service exceeded expectations in presentation, flavor and value

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

the room size, restaurant, bar and pool!

wings from bar downstairs and was disappointed in the fact that specifically ordered wings with sauce on side

great for kids though

room service and restaurant food is awful

room was comfortable and facilities were great (kids managed an early morning swim before our departure)

very close to airport and offered very comfortable bed, a bar and restaurant.

room service was great and food was even better.

laundry basket full of towels still over flowing and all over the floor

location was perfect for our business needs. gym also good.

separate room from couch area so i could send my kids to bed and stay up and watch television

room size, gym, pool, locker room/sauna, starbucks, lobby/lounge

separate room from couch area so i could send my kids to bed and stay up and watch television

the shuttle service was very good and easy to use, laundry facilities are free to use

also, they have a laundry where i did my load and it just costed me $4

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy

laundry

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

our room didn t have a laundry bag.

no laundry

the pool was warm

the pool was a plus for our stay! they also serve breakfast.

breakfast was amazing

advertized public laundry but only starbridge customers could use their keys to unlock door

staybridge guest had access too the laundry and breakfast

i liked the guests laundry which helped out during our stay

the , for this hotel, in the amenity, there is the laundry service

staff were friendly, room clean , beds comfortable as guest laundry

great staff, breakfast and hot coffee, laundry, all the comforts of home

great staff, hot coffee and breakfast, laundry facilities and cooking.

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably

great staff, hot coffee and breakfast, laundry, great location.

the staff and the kitchen in the rooms

floor was dominated by a busy laundry area - i was glad i wasn't in one of the sleeping rooms in that section

chatting at 5am very loud on the laundry room and hallway like if no one is sleeping

laundry area looks like a dark dungeon, no lighting

was not cleaned any day or any fresh linen provided until ask for and had to go get myself from laundry room

like someone was doing laundry

my room smelled like weed, and how don t they have guest laundry

it didn t have a laundry services

after we requested room service on sun, our room's bed was made up but linen was not changed.

very close to airport , early check in, late check out and big rooms

sofa bed. family with kids net door.

there was a vending machine with water/cola and ice and laundry on our floor

operated laundry

that it had onsite laundry room

we took advantage of the shuttle service and driver was very nice

wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling

large dirty laundry basket next to front desk all day

very clean rooms and comfortable. staff was super friendly. breakfast was good.

this was followed by a statement that due to a wifi upgrade people needed to enter the room

was not expecting the private bedroom in the suite. kitchenette was super convenient!

the location was great, the parking was very useful, and the room was very very comfortable.

hotel bar with happy hour and great food

room service on 7/15 on floor 3 was exceptional

location and shuttle to airport

were not allowed to go to the sky deck due to kids sneaking in

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

great room! very good breakfast and accommodating staff. the pool was great as well.

of inside the pool could have been a little better

the ease of parking

the surrounding area also didn't feel very safe; our car was involved in a minor accident in the parking lot

we enjoyed the ample breakfast served in the lobby area every morning.

prompt airport shuttle and reliable internet

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at

very clean, smells nice throughout, great pool==i only had room service--great.

pool was closed and no breakfast. the bar may have been a bit pricey.

shuttle bus service is very nice to take guests to outlets for shopping

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

many kids in swimming pool

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect

how 100% modern and efficient. great breakfast

she was so kind to my kids and made every thing a breeze

everything was fantastic and loved that it was pet friendly!

gym was inadequate, starbucks coffee was sub par and overpriced

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

room service was prompt and food was good

fast room service

the wasn t a laundry bag either

if you need to get laundry done - it is a easy uber to schiller

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the

the gym was small but got the job done.

the airport shuttle is only available hourly.

the convenience to fashion outlet mall, pool area and laundry facilities. room size was nice.

the laundry room also was outdated

we didnt have a pet but they do allow dogs and they have a cute little dog picture above a water dish near the

breakfast- awesome! customer service- awesome!

bed, location, service, gym

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

they were even able to get us clean laundry with their dry cleaning service on christmas eve

it doesn t have a laundry facility to wash clothes

the fitness gym was also an amazing experience

no food or bar service due to covid.

the free beer and appetisers, the pool was small but lovely and warm

rooms on ground floor near the reception area/bar get a lot of noise from the bar in the evening

pool and jacuzzi also parking was very easy

the staff the cleanliness the pool the hot tub and super comfy beds

now, they ask that reserve pool time for you and your guests

shuttle service was perfect

room service and the restaurant was amazing

i even had a pet friendly room and at other hotels those are normally kind of grubby

room service was late and food wasn t worth the price. creme brulee ugh ick

there is a gym on the top floor which our room was below

the breakfast potatoes were a little cool. but edible.

left us ordering room service

the spa was closed

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a

no free breakfast and spa services is close

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant)

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry room is ok

this hotel does not have a restaurant or room service

really enjoyed the lobby bar this visit.

the kitchen for room service was closed except for breakfast

excellent gym, and nice clean hotel

no guest laundry room

please also be reminded there is no laundry in the hotel

no laundry .tv service is slow.

everything except no laundry for guest ! that s extremely hard when staying a week or more

the restaurant and bar are a great feature

no plastic bag for laundry

they have a coin laundry we found great after road

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag *

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

dirty laundry carts left sitting in the hallways indefinitely

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

breakfast is just basic. not a lot of variety

everything was beautifully maintained from the lobby to the pool to our hotel room.

breakfast ud83cudf73 is great

in-room amenities, friendly staff, comfortable pool, free guest laundry

the breakfast, laundry facilities, and staff are amazing.

washers and driers were free except for laundry soap and drier sheets

gym and laundry are

the laundry room was a bit dirty

laundry facility except some contractor picks up and drops back in 24 hours

i asked if they had dry cleaning/laundry service

laundry service said same day, but did not deliver as promised but still charged for service

was no laundry service and this was very inconvenient

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

parking lot was extremely icy - it seemed like it wasn't shoveled all winter

price was decent. no charge for parking.

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small

it have facilities like gym, laundry room, restaurant, staffed

no change for the laundry room.

place is great from the friendly staff down to the kitchen i loved it , lots of things to do within walking

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the pool was also very clean and well kept

lots of parking and close to nature park for a nice walk

awesome staff, clean property, nice pool!

at the lobby if the coffee is freshly brewed, rooms looking to the courtyard area, very easy car parking

breakfast was excellent with lots of options

gym made me a little disappointed

room was spacious and clean. good breakfast. kids liked the pancake maker.

service from the person that booked us in was excellent as was was the breakfast

i couldn't connect hotel's wifi.

laundry facility could use a little work

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the washers and dryers in the guest laundry room could use some maintenance. they were dirty.

we were near the laundry room which we had to close the door since it was so dirty

the room they gave us was across the laundry room and getting super loud at 6am

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

the beds were very comfortable, the room was big, the gym was good.

limited parking

sign in the parking lot that the hotel is not responsible if your car is vandalized or broken into

every room i ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove,