the wifi was

really quiet and i liked the bar too

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

the lady behind the bar was kind and helpful

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

lovely location,clean modern room,nice property,free parking

comfortable, excellent wifi and spacious room

convenient and secure parking

the staff were lovely, bar was good, room was great, bottle of water made all the difference.

east parking

added bonus of plenty of secure on-site parking

happy that the hotel accommodated our request to an early check in

stay from start to finish, very polite and attentive staff, lovely breakfast , had some balloons put in room that i sent for my partners birthday and i was kept in

toiletries and great hospitality tray

hospitality tray

lovely atmosphere in the bar

room very nice, beds comfortable, very friendly staff. free car parking

bar very comfy with the staff really helpful and pleasant

about this property is excellent with a big bonus of parking on site

parking was plenty at the back/side of the hotel

the quality of room service was prompt

hot tub water was cold, wifi did not work throughout the hotel.

gym, kids friendly

spacious and lovely breakfast

well stocked minibar plus good tea and coffee

being without wifi caused some issues: the hotel offers

is amazing, great restaurant downstairs, big parking

car park is small and was busy with diners when we arrived, we were lucky to get a parking space

parking was tight, get there early.

the room service, shower, bed, breakfast

room, great location in a very pretty town with lots of restaurants and boutique shops, great wifi connection

that the room service menu was not more extensive and didn t have healthy options for

20 for early check in

we ordered room service on the first night and thoroughly enjoyed the food

food in the bar and in the restaurant couldn't be faulted

location was extremely pleasant, staff ultra helpful, wifi excellent

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

no wifi when i was there... i m sure it s fixed now

the bar snacks

convenient for the station and grateful for the early check in

wifi didn't work

parking can be a nightmare

food served in the bar was amazing, especially the sausages

comfortable bar area, good food and within easy walking distance to our evening venue

good choice of breakfast menu - something for everyone

parking excellent

i got complimentary late check out as well

was disappointing that some other guests took parking spaces designated for ev charging when they were not in an ev vehicle

excellent breakfast staff very pleasant thank

lovely room, great pool and spa facilities, breakfast good. restaurant food was nice.

from the bar staff to the waiters and front of house staff, nothing was too much trouble

park does not have dedicated parking for residents so when the car park is full of club members it is a long walk in the rain to

everyone in our party enjoyed the superb leisure facilities, especially the spa, the manor golf course, the woodland walk trim trail, the pavilion, and the excellent facilities for young

made 4 50 year olds feel like school kids

wish we had a bath for the kids!

place is so nice and clean with a nice pool

the countryside setting and spa facilities and gym.

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

spa needs a face lift

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

member who checked us in

late check out on day of departure really nice staff particularly in bar and restaurant restaurant

the charge for a dog could be cheaper and the charge for room service was a bit on the high side

extremely polite and helpful staff. comfortable and spacious room. pleasant bar area.

good location with convenient on site parking

great parking and close to shops and restaurants

nice bar and quiet sunny back garden

only criticism - wifi is almost non existent and shower is very tiny, i

was no free wifi, breakfast or evening meal although all three are advertised on the

bar staff were very friendly and helpful

the food was good, especially the breakfast

the bar area was full of character and the food tasty and portions very large

great room, fantastic friendly staff, huge breakfast

lovely balcony and minimal noise, even though bar and beer garden in close proximity

woman who was behind the bar greeted us, and showed us to the room and was there in the morning

also the wifi was quite poor

parking is hard to find a space around the pub

free room service and the food was outstanding

parking not great

good wifi

the wifi was fast and worked without problems

helpful staff at reception, bar and restaurant

working wifi and tv

the wifi had good signal in my room

breakfast was goon on a morning and location for our trip was very good as we attended the golf at wentworth estate which was a 15 minute taxi ride away

door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot

great location for us to get to wentworth to watch the golf

lots of parking and family friendly

the staff went out of their way to facilitate room service

wifi poor bedrooms need a bit refurb especially bathroom

there was a gym but didn't use it as checked in around midnight and had to leave early

the late check out

the well equipped gym. great variety at breakfast. nice staff. comfy beds.

comfy bed. free wifi. bottle of water in room

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

om 42) didn't get wifi at the desk but the other side of the room was fine, maybe something to do with the really

my room although close to reception

of parking, good wifi, decent sized room

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

perfect stay with free parking, i will return on my next visit to the area

poor wifi signal, door handle falling off, a lot of dust, not a hot shower

the bed is comfortable. the location is good and next to a park, parking is free

room above bar so a bit noisy & road traffic noise

tea and coffee facilities, wifi and tv, off street parking

the wifi was very

lack of decent bar area as mostly restaurant but lovely outside

i wasn't successful in using the wifi but i suspect that's me rather than the technology

plenty on-site parking and good strong wifi

hotel, restaurant and bar are good value

the room had excellent facilities including a good coffee machine, tv and wifi

lovely clean bar & restaurant with very good staff

the bar is busy, the noise can be a bit much as everyone is talking loudly

wifi did not work. breakfast not available at present.

there was a celebration in the bar but it didn't bother us, just added to a great evening

free parking

everything you need for your comfort was provided, coffee machine, snacks and mini bar

the restaurant food is superb, and the bar is

good location with on site free parking.

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

wifi was free but internet connection either non existent or very poor

lots of parking

the wifi works well in all areas

the free wifi worked well

bathroom clean but needs a revamp soon. wifi connection varied.

good locations with bar downstairs

good location for heathrow. bed very comfy and linen clean. free parking. good value.

on others reviews we weren't expecting much of this place but actually there was ample parking, tea and coffee provided and the bathrooms were clean so couldn't really ask for much more

wifi didn't work

very friendly bar staff and helpful

parking, pet friendly plus clean, comfortable and free wifi

everything worked, spacious room, comfortable bed, modern bathroom, instant hot water, good wifi

its within the service station and parking is included

no bar for a drink

the gym needs to be improved with a better/more vast range of equipment

swimming pool and spa are perfect

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

room service was out of this world good, food was perfect

we didn t use the spa but had a look around - it looks lovely

the whole place was immaculate service was second to none and the spa was another level

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

excellent front desk staff ud83dudc4f room was spacious. breakfast was excellent.

drinks in bar was good - beer not over priced

i made use of the gym fitness centre on level -1 which was ideal

gym was clean and useable

it's great because you can use the gym

they stopped putting complimentary cookies in room & wasn t told about wifi

are fab, rooms great and the bar/restaurant was lovely with a large beer garden and plenty of parking

the mini bar was very well stocked

late check out time of 11am

location, excellent service, top quality rooms, excellent restaurant, off street parking, close to shops and

at the restaurant side, we had kids pasta, butter chicken curry and pan fried salmon

dinner in the destination bar was lovely plus breakfast in restaurant very good

no self serve laundry facilities, charge to use the fitness center

cost of gymnasium

there was a very nice bar open late in the lobby for a drink before bed

rooms very clean and functional , nice standard - we had a connecting family room

everything kids & me loved the fantastic food location & facilities as well as luxury

i got room service which was pretty good

nice to see a hotel no longer charging prohibitive amounts for wifi

a bit of a long walk especially with little kids

we attended the pro-am at wentworth and after a full on day of walking 36 holes of golf - we fancied eating in our room

location great for the golf at wentworth and got an early check in

free wifi fabulous sculptures in and around the hotel

the size of the room and free easy access to wifi

ended up parking on the other side of the hotel away from reception as main reception on arrival wasn t

large bathroom, practical with kids

the bedroom was comfortable and there was free wifi

very nice room, hotel, location and secure parking

location for the golf day i was attending the next day

surroundings managed to take a great walk to windsor with the kids

free wifi was of good enough quality to stream on laptop

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

nice hotel, good parking and food

setting, plenty of parking, friendly staff, easy check in, great restaurant, comfy bed, spotlessly

when the young lady did arrive, she muttered an apology about having to take room service

he whispering angle bar) however the one thing that lets you down is the terrace

parking not guaranteed was a little worrying before we arrived but staff went out if their way to

the limited parking onsite and being unable to reserve did add pressure to the arrival.

room service meal was very good and the lavazza coffee machines are also first rate

proximity to terminal 3. the bar to watch the planes.

excellent sky lounge bar on top floor and fantastic little gym on reception floor

the gym had everything ywe needed

the runway bar on the 14th floor was great too

the rooms are very convenient and the bar upstairs has great views over the runway

excellent with room service that is efficient breakfast offering general store items for back up spa was

the reception staff upgraded my room and waiver the early check in fee when i mentioned it was my first stay at that location

this was amazing we i was traveling with two tired kids

en though i had the paid

food and room service were way overpriced, considering you can just walk 3 minutes, indoors, to terminal 5

walls were thin, could hear family with small kids in next room

gave us complimentary early check in and a larger room than we'd booked to scomodate my mobility scooter

it's so narrow. i think it's fit for a business traveler which has no accompanied kids.

the room was really small. couldn t connect to hotel wifi.

is fantastic for an early check in

not use the wifi or the pool

massive pool

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and

after calling to order room service for breakfast, i could not get a hold of the restaurant staff for 45 minutes

pool was great room very enjoyable access to heathrow easy good value

excellent food at the mezzanine, wonderful healthy menu for kids

the gym was good with a mix of free weights, pulley machine, a couple of leg machines and plenty of

the gym is well equipped and the pool is nice if not a bit cold

the spa pool is very worth a visit too

the room was very comfortable with air conditioning and room service

wifi was not reliable on my laptop or tablet - maybe a coverage issue in the room

lady at check in accommodated my request for a room in the main building where the wifi and cell phone reception is better

great parking,well equipped room and great breakfast.fabulous spa.

spa and breakfast

location and spa facilities

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden (+) it had a lovely adult and healthy kids menu (-)everything was great. free breakfast for kids is wonderful. (+) love the 2 double bed room, perfect for me and y 2 young kids, was able to get a well rested sleep in my own bed before a long flight (+)beyond to make sure we were comfortable and that my daughter had everything she needed such as a kids menu, treats here and there etc (+)to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival (+)small toys for the kids (+)friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped (+)kids friendly location

imagine how excited my kids were when they could eat unlimited pancakes and waffles (one at a time) at the hilton garden

spacious clean room, and great location. all the usual: tv, wifi, etc. at a good price.

mbps), excellent water pressure with us-style shower curtain

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

they wouldn t let me open a bar tab so had to pay every time i went to the bar which was a nuisance

good free wifi

lots of parking space

they allowed me to have an early check in which was much appreciated

wasn't the easiest check-in to navigate as the desk is part of the bar in the attached toby carvery

to charge 40 for early check in

nice pub, restaurant, snack bar and lounge area to relax before your flight

good breakfast (paid extra at the hotel, bonus kids ate

helpful staff, clean, comfy, value for money, free wifi

in was quick and efficient - we took an early check in which cost 20 at the desk when we were offered 26 asa special online offer

very helpful desk staff, early check in

we ate breakfast and had room service from the restaurant

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

complementary or free wifi did not work on my laptop, phone or tablet so had to use data!

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

room service but charged for bringing food to the room there was only indian food and everything i

very close to the racecourse where i was going the following day! plenty of parking and a gym

gym could receive an upgrade.

room service very poor hag to keep phoning reception for items not made up at cleaning stage

on arrival pm, on 28th head waiter at breakfast on 29th was efficient and exceptional at a busy time

i enjoyed room service, food very tasty and fresh

fact that dirty room service trays and contents remained outside rooms for most of the day

not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast - which is not common

was exceptionally outstanding home an extra mile to get me airport view room and late check

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

great breakfast and good size room

small gym limited equipment.

free laundry facilities were a huge bonus, although expect to share the machines with many other guests,

the free coffee & gym were so good too

staff, exceptionally clean and comfortable good location to heathrow, hoppa bus to airport laundry facilities, great when you are travelling would definitely

the information was inaccurate regarding 24 hours room service

view of the runway was amazing. sports bar was very comfortable with friendly staff.

comfortable, great liocation, nice bar area and nice bedrooms

location is amazing for heathrow, the restaurant, bar and staff are all great

staff were great with the kids and the breakfast was well cooked and endless

the gym and access via public transport was good and i thought the hotel was value for money

room service was great / variety of choice

long time to get through to room service

wifi is limited to 45 minutes and only available in the hotel lounge

good choice of restaurant or bar food

for over night layover, especially with kids

had to have 2 rooms but the bed allocation meant all of the kids in one room unattended and down the corridor

i also have high accolades for the bar and dining room staff they made sure that i was taken care of while dining, checking numerous

is a connecting door between the two rooms which is super nice for family traveling with young kids

clean, large rooms, quick room service, friendly staff.

room service was convenient

room was clean and staff were nice to us and the kids.

family room, loved the bunk beds for the kids, nice touches for the family like top trumps game, books and marshmallows for the hot cocoa

issues staying logged into wifi

lots of room even for my kids on a sofa bed

check in procedure was so friendly and helpful and corina gave me late check out and a 24 hour pass for the executive lounge as my flight was late evening

cost) also the wifi was good

wifi in bar awful

gym was too small

great, gym good

staff are friendly they even let early check in when room is already available

the bar was minimal, but perfect after a busy day commuting on a plane about europe

and ability to have a light breakfast at 4:30 am and bus service to heathrow also early check in

were great and tried to accommodate an early check in however no rooms were available

great location. nice sized room. parking and 2 ev chargers at reasonable price.

would have liked to use the pool i realise it was out of action but only found out after i booked,however our stay was

the pool was lovely and the gym, although small, well equipped

really friendly staff, excellent gym, food really good quality and a great location.

i didnt have time to use the gym and swim so next time

pool was exceptional and warm

swimming would have been great for the kids

didn’t see a single kids during our stay here

the spa was a bit small for the size of the hotel

bright entrance friendly reception staff lovely staff great breakfast really nice staff allowed a late check out nice lunch not too expensive dinner was great three restaurants to choose from will

frustrating because we had just come from a long flight and i really wanted to get the kids to bed

with kids in the car after a long flight, and it being late night we had to pay a lot extra for an

it also has a gym, pool and spa which are available to guests

the hotel has its own bar and restaurant areas

large modern hotel, good restaurant. kids eat free with adults eating.

4 hours from lincoln with 2 kids, couldn t even be greeted with a smile

the gym should offer supplements for purchase.

breakfast tasty and lots of choose

prices of food and beverages in the bar are expensive.

limited options for dining with kids and pricey.

room was spacious and bunk bed for the kids was really good solution

have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

i called before staying and i was provided with information that room service was available however we had to collect

wifi connection good

interiors was quite fun the mini arcade and the splash pool was a hit with my kids and obviously the close proximity to the theme park

wifi connectivity.

chicken masala top shelf, even at 10pm via room service

spa ally smaller than expected

wanted to charge extra for better wifi, but when we explained it was not clear they dropped it

the swimming pool was small (in basement), but great for kids to burn off energy

gym and swimming pool kept clean and crowd was well controlled

great price,brilliant friendly staff extremely comfortable bed very good free wifi

although we didn't use it, liked the late check out option

great location for heathrow comfortable stay good breakfast and ate in the bar nice atmosphere

there was room service and the food was pretty good

comfy bed, keen and well informed staff. decent wifi and clean. room temperature was good too.

good location, late check out and great breakfast selection.

there was no room service

near the airport early check in is possible staffs are accommodating cons: room was too small, had a hard time

check-in; spacious and clean room; good selection of food for breakfast; room service every day; enough parking space on

i would recommend them including cash services and also having extra room services.

the sky bar does great food

though

great choice of food in the bar and restaurant

small but adequate gym with high tech equipment

available facilities including gym, reception and early check in

free parking, large room, clean, good wifi

the main bar reception was decored to perfection

we ordered room service and were charged about 15 more than was on the menu

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

bed, great shower, hi speed free wifi and large flat screen television