the wifi was fast and worked without problems

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

scruffy exterior , noisy with kids running about

nice vibe at the bar area and friendly staff

room was on the ground floor it was warm and clean and we had daily room service

quiet in the bar a restaurant

door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot

located hotel, friendly staff excellent breakfast, my favourite go to hotel whe travelling from

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt safeish getting there and back but it

very noisy laundry room near our room, this noise continued all through the night.

lots of parking fairly quiet once the pub emptied out.

that the bar is shut early but that s covid for you

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

one of the toilets, you could see right into through the window no towels provided, no wifi info provided, no way to access rooms after place closed, provided at check in, had to find it

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

location near tp thorpe park and parking on site

room very nice, beds comfortable, very friendly staff. free car parking

i had issues with the wifi (with my macbook) (-)wifi (-)couldn t get any wifi. the log in code wouldn t enable us to get access. (-)room 5 has bad wifi (+) effective free wifi (-)noise from the pub, wifi was unstable. (-) also, the wifi didn't work in my room (-)the wifi was not working and breakfast was not offered. nothing else to complain about. (-)lack of places to hang clothes & very poor wifi connectivity (-)no wifi, room wasn't clean at time of arrival.

parking was plenty at the back/side of the hotel

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

requested a takeaway breakfast as had to leave early, staff forgot the second morning.

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

nice that there s a bar too and noticed there was room service for breakfast in bed

happy that the hotel accommodated our request to an early check in

room service order had a long delay, but this was obviously due to the world cup fever and can

wifi connection was average, could not login on the second day. bathrooms are bit tired.

right by the river thames the hotel has a convenient car park for guests so no worries about parking on arrival

free parking and free wifi plus nice room, beautiful toiletries and great pub/ restaurant

check in staff, good free car parking, undercover, good room, nice bar, and menu free good wifi

excellent parking and wifi

my room service meal was poor.

everything got late check out every one happy and helpful nice atmosphere

very continent, my wife and kids stay there every time they travel as they are used to it and get a good sleep

m) and spa

pm and were warmly welcomed by the receptionist who upgraded our room and provided complimentary breakfast and drinks

the spa pool is very worth a visit too

breakfast buffet

onsite gym; spacious; breakfast; helpful staff

very comfortable and the gym and spa were great

the mezzanine bar was closed what a shame.

get the wifi to work

me and my son loved it here thank yous breakfast excellent ud83dudc4c pool excellent ud83dudc4c parking great would come back

i would expect an ev charger that is working with a bank card, or can be paid at the reception

our kids loved it and the hotel gardens

just the parking can be a little hit and miss compared to room location

next to heathrow and tube. excellent breakfast. friendly and helpful staff.

room service, exceptionally clean room/bathroom, staff was courteous and professional

no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.

the whole ambience of the lobby and bar areas was great and was decorated for the christmas period

it was great to have a fridge and good wifi

my kids went wild seeing it because they knew it out of videogame or something in the internet

accommodating to a late check out

we asked for a late check out and were happily given one

bar staff were friendly and polite and food was plentiful and delicious

would be nice if they can provide a play area for young kids

we ate breakfast and had room service from the restaurant

the restaurant when i arrived

rgot to get her name) was so warm & welcoming when i ordered my room service

room service, front desk and restaurant don't answer phone if busy at front desk or

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

free wifi

all the others at the hilton at the bar and the server made my experience, almost enjoyable

it would have been nice if there was still a bar open for service

friendly staff, good restaurant & bar & coffee bar. rooms spacious and lovely seating areas.

rooms were spacious and big beds with comfortable mattress and pillows late check out was

scarred by a fire drill after seeking a late check out

the food from room service was excellent

d sufficient staff so we did not have to queue for check-in),

proximity to heathrow and it had laundry facilities.

hot shower, decent wifi 30mbit up and down following speedtest on 8th floor with max signal strength indicated the

early check in is available only if you pay an entra 30 pounds

difficult to get onto wifi-annoying

no free bottle water, we arrived at 11:45pm with two kids and carrying 5 large cases and 4 big hand carry bags but staff not helping us, all by

had to pay extra 20 for early check in as no where to leave suitcases

the room was really small. couldn t connect to hotel wifi.

a little worn, but my kids loved it and the restaurant

cleanliness wifi staff attitude

ability to pay a little more for early check in or late check out - based on flights

came in two hours before regular checking time and they conditioned early check in on a 20 fee even though thy knew i left at 4

wifi signal was poor, but i really needed a hotel to sleep and be ready for an early flight, so

grounds can be more kids friendly

going with two young kids you do wonder what the service would be like but it was exceptional

breakfast not included in the rate

the breakfast in the hotel is absolutely first class, the abundance of variety and also if you have a

in the evening in the 1215 bar and restaurant was pretty chaotic

wifi access poor.

parking is very difficult as no private carpark so if busy can be hard to get a space but to be

car parking

turday morning & evening) that also worked the bar at the same time

parking was a little issue but nothing major

s offered early check in which we didn't take) but shower hose broken in one of rooms, and by that late time,

no wifi access without being charged 15.

to get an early check in and late check out

the gym was up to date and spacious, the best one during our 10

great room service

at checkin sold us a private taxi over the hoppa saying hoppa would be 15 for me and the kids and a private taxi only 18 - he was very insistent on this

not access parking via lift, and had to pay extra for parking - given the price kids had to pay for breakfast - which is not common

i enjoyed room service, food very tasty and fresh

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

knocking on the door and opening it 6 times when i told reception night before that i am doing late night check out at 2 pm

the free coffee & gym were so good too

booking you get an email saying there may be a charge for early check in

very nice room. comfortable and loved that it had room service. very nice for the price.

great bed, space, laundry and facilities

gym was quite good too

comfortable, great liocation, nice bar area and nice bedrooms

my kids loved the porridge

ideal for our short overnight stay so that we could get to the airport for early check in

well equipped gym and a fantastic restaurant downstairs

room service was worth ordering after long travel even for an additional 5, a beautiful

location was ideal and free parking was included

hotel, restaurant and bar are good value

difficult to connect wifi

plenty on-site parking and good strong wifi

of breakfast clean and tidy room attendant and friendly staff great location free parking

was on route to event i was going to parking while staying the night good and staff very helpful

lots of parking was also convenient

from bar to public toilets dirty and damp, but explanation given as to why from bar staff

would have liked private, secured parking.

couldn t connect to wifi

check in was straightforward and were given a complimentary 1 hour extra late check out when we asked about it

bar staff/waiters were outstanding nothing is too much trouble, extremely attentive, polite, quick

a longer late check out would have been good. they did allow one hour which was appreciated.

staff was very helpful, they arranged an early check in as we didn't stay overnight

how refreshing to walk in, have an easy check-in then relax a few minutes at the bar with a pint to end a rotten day

the lady behind the bar was very polite and helpful when collecting keys etc

cute and the bar down straits had a lovely dog to cuddle

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

having to. leave the bar and go outside to get to my room

the wifi was

our priorities were free parking and easy journey to the airport

welcome, loved the gated secure parking at the rear

enthusiastic staff, free parking, free wifi.

free wifi

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

d the kids) needs

wifi is quick enough to fulfil your

slightly noisy when lots of children were in , in the dining area and bar area

wifi wasn't working on my phone

next time we will book twin beds instead of sofa bed as it was uncomfortable for our kids.

were great and tried to accommodate an early check in however no rooms were available

location. price. bar and restaurant.

fab room , great breakfast , late check was brill

light breakfast is also available from 4am if you have a really early flight to catch

for heathrow, parking easy at the hotel (cost attached), shuttle bus frequent to the terminals, wifi service very good, food very good, recently updated, (*) wifi was fast and good (+)comfortable bed. good wifi (+)24 he coffee in the lobby strong wifi (+) great wifi and we want to mention the housekeeping lady grazina who was just fabulous and summed up (+)wifi,location and breakfast (-)the wifi didn't work in the rooms only the lobby which was difficult (+)and public area the bed was very comfortable,breakfast was continental and had a good choice free wifi throughout very happy would definitely come back (+) wifi excellent (-)wifi was too slow too use

enjoyed the gym, pool, sauna & steam room, well equipped & perfect after/before a long haul flight

we used the swimming pool and sauna which was also nice

wifi

spa facilities good nice pool and steam room

i think this was an unusual situation with young kids out of

funky decor, the friendly staff, the pool and steam room

the fact that i managed to get early check in made world of difference as i needed hotel from 12 - 5pm, for kids to get good nap

my kids and i had a very comfortable stay

room was spacious and bunk bed for the kids was really good solution

limited room service options queue for checking in

other than the screaming kids in the corridor but that s no fault of the hotel just inconsiderate

limited options for kids on both the breakfast and dinner menu.

bar meals reasonably priced for a london airport hotel and we were able to take a carry out to our

good parking and late check out

turned out the single bed was meant for kids under 12 years oldand my daughter is an adjlt if 20 years old

place is so nice and clean with a nice pool

the countryside setting and spa facilities and gym.

the wifi was not very good

gym facilities are great

extremely helpful - i made a block booking and with the help of sandra we managed to have a few early check in, ready for a wedding

tip even if you dont have kids book the family room double plus 2 single beds the room is huge so much space and you can use

we liked the pool facilities we liked the design

addition of swimming pool spa and gym is

not use the wifi or the pool

great for the airport and the spa facilities were fab.

enjoyed drinks at the bar where it was a nice and ambient

great rooms and beds, very quiet, really fast wifi

bright entrance friendly reception staff lovely staff great breakfast really nice staff allowed a late check out nice lunch not too expensive dinner was great three restaurants to choose from will

access to the gym and spa included in the price. was absolutely brilliant.

nice hotel, with good vegan options, nice rooms, strong wifi signal and great vegan food options

location was beautiful, though parking was a bit dificult to find

room service was excellent and so was the pizza we ordered

night was a bit busy for the restaurant with booking required, although you could order from the bar or there lots of other restaurants near by

none or very little car parking.

parking a few streets away

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

spa and location

made 4 50 year olds feel like school kids

get yourself into the spa even if it's for a swim or to sit in the hot tub

in and outdoor pool, gym, spa, restaurant

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

would have liked a mini fridge in the room and room service.

good wifi and parking

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

we ordered room service on the first night and thoroughly enjoyed the food

pool was a little over chlorinated

to departures great amenities quite clean very welcoming staff both at front desk and in room service

no free wifi

was very comfortable and the hotel had a great bar and restaurant

the service in general, the breakfast and the pool was great!

there is a laundry with washing machines and dryer available for a small fee which we found

very spacious for two people with two large luggages couldn t do early check in so waited at lobby for

the restaurant and bar area were nice to relax in upon our return

we were given early check in and late check out which made our stay very comfortable

friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped

residents parking

the bar staff were very friendly and helpful and we had a very tasty evening meal

staff , warm welcome , even made sandwiches for us because we were leaving before breakfast, at no extra cost

the food was good, especially the breakfast

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

such a beautiful hotel, robes and room service. great place.

we were traveling with a few kids, and there was an issue with our room that initially caused us some concern

clean, good wifi. cozy place to stay for more nights. bus stations are near.

and the weekend was perfect then we ordered room service as she tends to get a

the waitstaff at the bar was so friendly that you would have thought we were regulars there

wifi, bar facilities, flight information, central location.

wifi speed on the third floor could be faster

room service is delicious, and you re even given a complimentary bottle of water

the wifi was not working

although we didn't use it, liked the late check out option

available facilities including gym, reception and early check in

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

no chance to visit the gym, maybe next time

location perfect for early check in at heathrow

location on the bus route from heathrow; early check in

the restaurant and bar were closed for food and drink but room service was provided

room service is good. receptionist always smile on face.

and comfortable rooms, bathrooms clean and tidy, reception and bar very nice, friendly

free wifi

check-in; spacious and clean room; good selection of food for breakfast; room service every day; enough parking space on

excellent breakfast staff very pleasant thank

reception staff were friendly, arranged an early check in for us as we were heading to a wedding

cost of drinks at bar were very expensive!

room service good

very clean, great staff, plenty of parking and great food

they were doing renovations. no restaurant or bar open

the inside of the kettle in room looked like it had seen better days, no bar open being refurbished

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

shared facilities are excellent but bar and breakfast not open yet

free parking and wifi and very helpful staff, too, especially viv

free onsite parking is provided

double socket outlet hanging off the wall. wifi not available.

good parking

breakfast, good food all round, nice bar area

free in room secure wifi, which performed well

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

early check in after overnight red eye was exceptional by the hotel

late check out was accommodated

the wifi was a bit patchy sometimes, but honestly, i wasn't there for the wifi

lack of parking.

the check-in is at 10am but you can request a late check out

staff, good wifi, comfy bed, and a clean room

the wifi the room the area and the bed and shower it's just above basic but nice

easy check in very friendly staff bus right to the door of hotel great wifi well priced

get a window as specified on my booking, but it made up for it in being a larger room and got a late check out too

comfortable beds and good wifi

the games for the kids on the evening and the breakfast was fresh tasty and had something for everyone in the family

easy and early check in. rooms clean and well presented. staff very polite and helpful

modern and funky with games for the kids large and small, bar, lots different interesting seating areas and super easy for rental car

maybe could add something like a kids area to play and a playstation fifa football corner

comfortable room and bed, great bar and food staff very friendly and

we had to go out from the hotel for several hours rather than sit round with kids and leave our stuff

location/ convenience after getting off flight late in the evening with 3 young kids.

heater didn't work in the first room we were in so needed to move, which was inconvenient as the kids had already fallen asleep

breakfast was excellent

we ordered room service and it was very fast delivered

mins walk to centre of windsor the staff were so helpful and nice the breakfast was amazing the bar staff friendly room was lovely with a bath and shower the bed was really comfortable can't

noise because under flight path, wifi

and welcoming staff, great location, lovely breakfast with lots of options

ood job it wasn t an emergency) had omelette for breakfast & asked for

had to ask for towels.but think this was just a simple oversight given my early check in.

requested for early check in but was told ahead of time room will only be available by noon

arrived earlier than the schedule and they offered me an early check in after a simple call

the wifi drops after and there is no night staff.

work desk available, hairdryer, free water and wifi access

no microwave and wifi drops often , no night staff

everything was new, comfortable bed, good wifi and incredible shower

really comfortable place near to the airport. room was clean and the wifi was great

bedroom was magnificent; we had a family room overlooking the mercedes track, which the kids absolutely loved

was a weekend so the hotel was full which may have had an

just the view. wifi not working at all. food was expensive not valued for the money

spa was amazing although busy as glorious weather, evening meal was delicious and proximity to

nice meal in the restaurant with free parking facilities too

i liked the location and wifi which was fast

wifi is mediocre at best

gross toilets, dodgy wifi, tv didn t work, dirty carpets, uncomfortable beds

friendly and efficient. good wifi.

brackfast, wifi

had some issue with wifi, but it was fixed as soon as it was possible

no actual wifi in rooms. you couldn t even connect to the pubs wifi.

late check out include in the price

very good location, clean, friendly staff as well as a late check out.

the welcoming staff, the great bar and pies, spacious and very clean room.

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

the bar was really well decorated and the staff were very attentive

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

very comfortable. perfect location. responsive room service if any issues. good restaurant.

location, great room service, room felt spacious, nice breakfast

limited in-room conveniences

wifi is essential to locate the hotel

the wifi.

well appointed with a couch as well as a bed a little coffee/tea making area and an area for the kids beds

the wifi in our room was bad. i had to go into the hallway to access it.

m) as we signed up for the intercontinental hotels group while checking in

drove down into garage where the gate bar was expecting to pull a ticket or push a button there as most garages are

breakfast was well presented with good choice

lovely he.foul and friendly staff, great location, 10 minute walk into town. free wifi.

the staff were so friendly and couldn t do enough, great selection for breakfast and tasted great

we were running late for the races but the hotel gave us an early check in, allowed us to ring ahead and order food for upon our arrival and upgraded our room

on the patio, sipping a beer watching the kids run around the garden after a very hectic

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

surroundings managed to take a great walk to windsor with the kids

service, parking and there was a lift

wasnt a restaurant and bar as stated

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

the indian and bar next door location good

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

it's above a bar so it will get noisy, but wear earplugs

wifi was pretty poor, but i was only there for one night.

the wifi isn t great but i wouldn t say that s a reason to not stay

great location, nice a cozy room, working wifi.

it is a comfortable boutique inn with a nice bar that attracts tourists and locals and is in a quiet location

the breakfast was so tasty, plentiful and fresh

only downside was the poor wifi, especially with the mobile signal at this location being very poor also

great relaxing bar area

was excellent, even use of ev charger, which was a massive help

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

food was well presented and nicely cooked despite chef being on holiday the lady was managing bar and food herself while another lady did the rooms

messaged the property in the very early hours of the morning on our day of arrival as our arrival time changed considerably and they

parking was great and lovely little pub alongside, easy access to windsor town via a short uber

the bed was delightfully comfortable and the free parking was a god send for the area

accessibility and parking were both excellent

the best part is parking is free

cabins are upstairs there s food in the bar right to canal

4g, or whatever it is).

very pretty lights around the bar & restaurant the children loved it

came on father s day so parking was a nightmare

where to hang your clothes, paid for early check in but room wasn t ready, floor was wet so couldn t go in the room anyway