pool/spa area is very nice for a nice sauna and swim

room service was out of this world good, food was perfect

breakfast was great. lots of choice

breakfast is served in one of the main restaurants which is good

location close to heathrow airport, the gym, the spa, and the beautiful lush green grounds.

stay with kids who loved the pool

perfect location, friendly staff, excellent amenities, wifi , comfortable bed

one of the things which swayed us to stay was the ev charging available onsite

lovely swimming pool and good gym

location great for the golf at wentworth and got an early check in

the fireplace in the bar is a great place to sit in front of when chilly

easy parking, check-in, room features and meals

free parking

limited parking, but is controlled carefully.

lack of decent bar area as mostly restaurant but lovely outside

service or lack of in bar area

i liked the morning breakfast and the room service

for example, the wifi keep dropping out

breakfast was goon on a morning and location for our trip was very good as we attended the golf at wentworth estate which was a 15 minute taxi ride away

size was good as having kids

maybe would be good if the bar stayed open beyond 10pm for guests staying.

room very comfortable bed very peaceful, no noise super friendly and helpful staff nice relaxing bar area with good drinks selection we didn't have dinner or breakfast but what we saw other people

wifi quite slow

they wouldn t let me open a bar tab so had to pay every time i went to the bar which was a nuisance

lots of parking was also convenient

price, kids playing in the corridor, people wandering around having loud conversations in the early hours

facing river, facing town and there is room service

welcoming staff, helpful when booking in, i arrived late and made it to order food at the bar

the wifi was fast and worked without problems

rooms were lovely bed was huge. restaurant was nice. allowed late check out free of charge.

easy access parking, staff were so polite and welcoming

service, parking and there was a lift

great position for golf and

ample parking

location near to wentworth for the golf and ascot for the races good atmosphere very good room with a good view room super clean and

wifi was ok, not great sometimes and had to keep logging in again

friendly staff lovely room great breakfast excellent location

excellent customer service and great facilities. extremely clean and wonderful room service

no room service or shop nearby

excellent breakfast

we had an amazing sunday lunch in the bar before we checked in

late check out include in the price

the room, the bar the staff the location and the locals were all very welcoming

could not seem to get the wifi to work on any device

the welcome from the irish guy that was also serving at the pub bar was very friendly and personable

they were doing renovations. no restaurant or bar open

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

hotel being refurbished which we were not aware of , no bar or food available.

very little in the way of facilities ie no bar or restaraunt

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

room very nice, beds comfortable, very friendly staff. free car parking

lovely lady behind bar was so friendly and helpful

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

our family room was really spacious and beds were soo comfortable:-) parking too

the restaurant and bar downstairs were fun

so appreciative of the early check in

accessibility and parking were both excellent

friendly staff was expecting more noise from the bar garden to be honest but never heard a thing

everything, will be booking again. nice rooms, wifi wonderful hosts great location perfect

messaged the property in the very early hours of the morning on our day of arrival as our arrival time changed considerably and they

lovely breakfast the next

lovely he.foul and friendly staff, great location, 10 minute walk into town. free wifi.

friendly helpful staff; car parking ; proximity to town ; reasonabley priced vending machine and bar; arrived at midnight and bar was open to

the prices at the bar were very high .

lounge area and bar facility

room service was prompt, efficient and very tasty

stay from start to finish, very polite and attentive staff, lovely breakfast , had some balloons put in room that i sent for my partners birthday and i was kept in

twin room was perfect - nice bar area and breakfast was great.

a where i'm from) which was nice and very enjoyable

also great breakfast

very family friendly - the kids particularly loved the little play teepee in the room

park does not have dedicated parking for residents so when the car park is full of club members it is a long walk in the rain to

gym and spa facilities are great

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and enjoying the charm of the hotel

plenty of space , good breakfast, lots of parking, decent pool and spa

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

had asked for room service breakfast at a specific time as i had to reach somewhere in time

they were wonderful to accommodate an early check in. we were so appreciative.

free wifi didn t exist and air conditioner was useless

the wifi in our room was bad. i had to go into the hallway to access it.

no problems with check in, the staff were friendly and helpful and accommodated a late check out for us

wifi did not work.

lter needs to be cleaned)

having free spa pool access.

one of the steam room wasn t working and the room service charge is crazy

the upstairs bar was closed which was not nice

friendly bar staff and great breakfast

nice bar area, but pizza wasn't great quality

pool, the breakfast, the location and the staff

how clean and fresh the place looked, maybe it had some work done to it during the winter and the breakfast was great

only qualm would be the pool temperature

free parking

good value price. great lego pieces on room walls. parking is a stone throw away from hotel.

we had room service and that was very good

i hadn't realised there was a bar and restaurant so we had eaten elsewhere so can't comment on that

pillow, bathroom, water pressure, cleanliness, price, wifi, staff

wifi connection wasn't great to be honest.

wifi was slow at times. my room keys wouldn't work despite being kept away from my mobile phone.

wifi signal was slightly weak

the wifi didn t work, which we brought to the attention of the manager

internet in the bar is good

the bar has low ceilings which amplify the noise levels and my room was just above and the noise went

like i said, wifi isn t the strongest

of parking, and really close to heathrow, bed linen crispy clean

very friendly bar staff and helpful

the food and bar staff are

wifi didn't work

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

helpful and friendly staff, really good food and plenty of parking.

convenient and secure parking

struggled with wifi continually

the room was lovely and really nice having snacks and a mini bar but very pricey.

right by the river thames the hotel has a convenient car park for guests so no worries about parking on arrival

and then my laundry which i left in the bathroom they all got soaked and ruined

they brought over treats and even gave our kids a ball to play with as they were getting a little fidgety

friendly and helpfull staff, both at reception and at the bars/ breakfast area

wifi always connected very clean housekeeping staff very helpful overall in glad i chose this

excellent location, fantastic breakfast.

price and location and free parking

good price, comfortable , nice, clean with free parking

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

secure gated carpark and wifi

welcome, loved the gated secure parking at the rear

location was great only problem wifi didn't work well at all otherwise very good would visit

brilliant bar and reception

though food was great)

welcome information in the room eg wifi information or recommendations in the room

great relaxing bar area

pool was handy great for the kids

pool was handy great for the kids

room service has alot of options

pool which is open until 9pm, great for the kids to splash about

pool which is open until 9pm, great for the kids to splash about

great room service

everything got late check out every one happy and helpful nice atmosphere

while staying there a group of guess we re running around with their kids for over an hour through the bar, lobby and elevator

exercise room

while staying there a group of guess we’re running around with their kids for over an hour through the bar, lobby and elevator

the gym and pool was amazing. breakfast was excellent

the wifi was weak. the hairdryer was tired.

lovely grounds, pool and room and the outside terrace.

bar area nice

service the fact that they will still make you restaurant quality food and collect it from the bar to take back to your room easily makes up for it on our last day we used the swimming pool and

reception staff very nice friendly, did not even charge my slightly late check out

gave me a late check out

no possibly for early check in despite early check out. had to pay extra to access the room.

in was quick and efficient - we took an early check in which cost 20 at the desk when we were offered 26 asa special online offer

great room with extra beds for my two kids and a great little restaurant!

restaurant, but no bar for just a drink.

and bar not open

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

wasnt a restaurant and bar as stated

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

no wifi in the room

we ate in the bar and the food was good

room service was great / variety of choice

gym is outdated but it does the job

the gym was very basic and worn

tha beds very comfy and the girl behind the bar very nice and pretty

the lady behind the bar was kind and helpful

having to. leave the bar and go outside to get to my room

the beer was good and the food in the bar was really really good - i was not expecting indian and lebanese food of that standard cooked

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

with luggage - although i must commend a female staff that saw me struggling with luggage and 2 kids and offered to help before her male colleague took over

had to go downstairs to order room service.

early check in was a real bonus for us. the staff were friendly and efficient.

- comfortable bed and clean environment 2 - free and strong wifi 3 - help full staff

easy location to find. bar and quiet place to relax at entrance. helpful staff

walls were thin, could hear family with small kids in next room

our only option was to pay for early check in

is fantastic for an early check in

had to pay extra 20 for early check in as no where to leave suitcases

it's so narrow. i think it's fit for a business traveler which has no accompanied kids.

4g reception but offers free wifi - unfortunately not protected

there was lots of games in hotel bar area

husband used the gym

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food is great too

my daughter had a kids mac and cheese which was on point and well executed

use them there were board games too - even reception had magnetic letters to entertain the kids whilst checking in

there was a kitchen in the room

overall experience was good, but parking from hotel was not convenient especially with kids

clean and well managed rooms. accommodating staff as well. they helped with early check in!

kitchen in the room was a very good thing! bed was very good including the pillow.

location to t2/t3 for early flights. modern and clean rooms. great room service.

of course would recommed the runway bar for the great views of the planes landing and taking off while sipping your favourite

clean & tidy & also had a guest laundry

the runway bar is great

we had a late check out at 1pm instead of 12 but had staff trying to get into our room from 10am onwards,

staff were ever helpful, everything worked, parking no problem and the room was cleaned even though we requested it late in the day

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

very clean, spacious and comfortable, with free parking and good wifi

parking good

room had a desk which i used to do some work, and the wifi was good enough to connect in to the office and watch netflix

comfortable room, fluffy towels, fluffy pillows, great room service

extended late check out to match flight, decent gym, so convenient for transit

restaurant and bar options

really great other than the add-on of 5 pounds to my room service meal for something they called tray

no shop in terminal 4 so had to track it to terminal 2 with the kids which was a bit difficult.

breakfast was delicious

would be nice if they can provide a play area for young kids

kids can diner free with mom and dad

the room sounded like it was next to either the heating system for the whole hotel or the laundry room because there was a constant clanging overnight which made sleeping a challenge

my kids went wild seeing it because they knew it out of videogame or something in the internet

very accommodating for kids.

got a cocktail list and would have loved a floater coffee which was also not on the bar list

kids loved the pool and hottub

would have been good for some kids games, toys, gaming play area

lovely bar area to sit and relax

reception and room service hardly picked up when called from the room

the gym is also well equipped and pleasant to use

wifi could be improved although it s so great to be able to make full use of the smart tv which

the gym is great, there's a laundry is a brilliant idea, the breakfast is amazing and the lounge spaces

room service and food facilities were great. late check out very good.

the gym and restaurant are not open due to the pandemic but meals can be taken away from the lounge

very kids friendly. the staff were amazing. the location is wonderful.

breakfast was very good. all staff were extremely helpful.

ideal for our short overnight stay so that we could get to the airport for early check in

the information was inaccurate regarding 24 hours room service

my adult kids were staying in a separate room and their bar fridge was empty, once the reception staff was

gym is quite small

dn t have the chance to check that

all the others at the hilton at the bar and the server made my experience, almost enjoyable

we wanted to be on site for early check in

nice bar and food

had no issues at all, room was comfortable, parking was easy and the staff were great

i was offered help in with my bags, assistance to my room with wifi password provided

great room for the price. friendly staff and great breakfast in the morning.

free in room secure wifi, which performed well

we sat in the beer garden for breakfast and it was lovely

breakfast in the morning was a little slow - the place was very busy, full of lapland uk visiting

over the past month

is through a busy restaurant people were eating and drinking and i'm dragging my bags and kids through the tables, definitely not ideal

so nice to have a bar and restaurant in the facility

close to the airport. a park with playground for kids behind the hotel was also a plus

we travelled with kids and requested the 2 rooms to be near one another, this wasn't possible, but they were at least

(by the way, i recommend adding breakfast especially if you have kids as the area don't have much options for restaurant nearby

no early check in

bed for 2 kids on the small side

nice spa and swimming pool, well equipped gym

good pool and spa and loved the outdoor terrace

my husband used the pool which he said was lovely

the spa was very nice

the pool area was very clean without any chlorine smell

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

wifi worked well

food & room were great. lot's of parking and reasonable wifi..

good wifi and parking

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

i had room service and the food was excellent, hot, fresh and tasted great

the wifi worked a treat you get a timed connection, but we were able to stream video content easily

for a family stay with young kids, clean, great service, excellent location and amazing food at the

would like decaf tea in the bedrooms i was lucky to get a space on the ev charger

the breakfast was excellent plenty of parking we are classic car dealers and need room to park our tow vehicle

this hotel had a 3:00 check in with a 25 fee for early check in, which i felt was excessive for a couple of hours

wifi was very poor

if you have time the pool and gym are well worth a visit too

with kids in the car after a long flight, and it being late night we had to pay a lot extra for an

excellent deal: for extra 35, received early check in plus full breakfast voucher for 2!

shuttle bus too expensive; wifi didn t work.

the gym and spa

i had traveled for 20 hours and arrived early but they kindly sorted me out for an early check in

nice spa facilities and decent gym

the wifi was also great

the hotel was very busy but staff were helpful, would have liked to have a room service menu/list of options available otherwise good service

more parking signage on the way in would be useful

was broken room service - food took 1hr 20 mins then arrived cold

room service didn't come daily and the management needs to ensure that this is looked into

area is secure with security at the gate, lots of parking spaces

tea coffee bar rooms clean spacious

the early check in option was perfect after a 15hr

accessible dinner and breakfast

fab room , great breakfast , late check was brill

they charged me extra 50 dollars for early check in and delayed check out

great value and room service timely and pleasant

at was free)

are superb especially the reception and the man who brought us our dinner room service

other than the screaming kids in the corridor but that’s no fault of the hotel just inconsiderate

i requested early check in after missing my flight home and being taken to the hospital due to food poisoning

d not a great choice for kids)

beautiful, it had everything there. restaurants, spa and gym

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

didn t see a single kids during our stay here

this was particularly inconvenient when ordering room service

wifi did not work and unfortunately the room was freezing cold

the wifi was a bit patchy sometimes, but honestly, i wasn't there for the wifi

lack of parking.

problem parking later in evening since h&s is a popular local as well

there is good secure parking

in a stunning location, staff were super friendly, room was amazing and super clean, and the room service food was superb along with an outstanding breakfast included

staff, quick early check in and nice room

the provision of ev charging was very much appreciated with space available each time i needed it

ndwich advertised as berkshire ham) see photograph

a couple of things to keep the kids entertained would’ve been nice so parents can enjoy a drink or two

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

outside pool and grounds family enjoyed the spa and tennis rooms were

gym facilities are the best i've ever seen

spa and gym are were amazing

spa and gym are were amazing

in staff could have been more welcoming, enthusiastic and offered guidance around spa facilities, parking and services

the service in general, the breakfast and the pool was great!

smart, clean, modern with v good spa facilities.

there was a noisy group on the floor one night. sounded like college kids. :)

the advertisement also said that there was free wifi

24h fitness gym

no pool

there s no swimming pool for the kids

30pm so had to have room service

breakfast was superb and the parking was good value, and there was a free 24 hours gym

wifi very poor

really good location as well and free parking outside which was

parking was easy enough on a side street

also the wifi did not reach up to the room so that why they did not get full marks really nice quality pub,

i was worried it might be noisy being above a bar but it wasn't at all

room service was expensive and came late but was still nice.

the countryside setting and spa facilities and gym.

spa needs a face lift

good value and great breakfast option

the only thing that let the hotel was the wifi, very easy to access but very, very slow.

especially with kids/family

the rooms are spacious, very comfortable beds, good wifi and quiet

free parking at the property was good convenient and plenty of room for kids to run around outside in the garden space

get a good night's sleep because of people making noise i booked 2 rooms that night for me and my kids they could not get any sleep

special mention to magda and the bar staff who all had impeccable manners and patience