plenty on-site parking and good strong wifi

no room service

refurbishment is very good location and parking

limited parking, but is controlled carefully.

inside bar area was lacking, mostly restaurant eating

fantastic hotel, grounds and amenities. great activities for kids too!

the hotel grounds were beautiful and the staff were very welcoming and great with the kids

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

going with two young kids you do wonder what the service would be like but it was exceptional

the late service in the restaurants , and the room service .

was good location for the golf course

friendly helpful staff and excellent parking facilities

the bar feels a bit stuffy

lovely bar & restaurant, breakfast was excellent

location near to wentworth for the golf and ascot for the races good atmosphere very good room with a good view room super clean and

good wifi easy to connect to and works very well

they rectified it in time for kids bedtime so it was ok

very uncomfortable, there isn t any mobile network, this would mean you d have to connect to wifi to make whatsapp calls

they rectified it in time for kids bedtime so it was ok

great location for visiting legoland, clean room, great food and so much to do for kids.

gym and spa facilities are great

r room rate included breakfast)

everything, especially kids club

spa was lovely as was the outside pool

the facilities are great my boys loved the soft play area and the swimming pool

bar staff make an excellent cocktail

first 2 hours trying to find out why the milk had gone off in our room, why the towel rail and wifi wouldn't work

st covid) but perhaps that will return soon

the gym and pool was amazing. breakfast was excellent

nice bar - shame not wifi to do some work with a glass of wine

door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot

ample free parking, good sized room, nice breakfast , helpful staff.

good breakfast

the breakfast bar had a good selection, also a good selection of cooked food on offer, breakfast was lovely

water tipped over on to bathroom floor ordered breakfast for room service - coffee was cold and way too strong - couldn't drink it i think the words 'luxury'

would have liked private, secured parking.

wifi connection was quite weak in our room

free parking was great and we didn't need to use the car while we were there

was on route to event i was going to parking while staying the night good and staff very helpful

a late check out and staff

extra shout to urna for arranging and early check in

working wifi and tv

comfy bed, large tv, free but fairly slow wifi

was very accommodating to all of the kids and helped find medical care for a sick little one

the lovely magda on the bar was so kind to my son, teddy

i had issues with the wifi (with my macbook) (-)wifi (-)couldn t get any wifi. the log in code wouldn t enable us to get access. (-)room 5 has bad wifi (+) effective free wifi (-)noise from the pub, wifi was unstable. (-) also, the wifi didn't work in my room (-)the wifi was not working and breakfast was not offered. nothing else to complain about. (-)lack of places to hang clothes & very poor wifi connectivity (-)no wifi, room wasn't clean at time of arrival.

free parking was also nice

food in bar very good

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

parking was plenty at the back/side of the hotel

toiletries and great hospitality tray

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

very comfortable beds nice bar pleasant decor

added bonus of plenty of secure on-site parking

room service great

parking was a nightmare

really nice entertainment for the kids in the bar too

went for swimming but some kid had pooed in the pool, so told us to get out and we could not use it

the kids loved the pirate splash pool and the huge lego playroom

prices of drinks at the bar were very high!

superfast wifi for

by the river, good parking, able to get food from the pub restaurant especially as we arrived after

excellent parking and wifi

played golf nearby and got a taxi as the website no parking at hotel

parking

young woman working in the bar when i arrived and who was there throughout my stay was absolutely wonderful

food was well presented and nicely cooked despite chef being on holiday the lady was managing bar and food herself while another lady did the rooms

the parking was excellent and the pub was great for us to have a relaxing evening

good communication. clean room with mini fridge which was a bonus. car parking on site.

accommodating over the phone on site staff very friendly and helpful lovely food from the bar restaurant an overall 10 out of 10

room service close at the same time of the restaurant so i don't see the point to have room service

the breakfast was devine

wifi did not connect at all in single room

nice breakfast

located a five minute walk from windsor high street. wifi a good connection.

it would be handy if there was wifi in the rooms.

wifi wasn't the best as kept cutting out for kids watching tv at night.

was grand walk to office and restaurant table to put laptop on easy to use lights wifi worked fine windows opened hook to put jacket

lovely bar to end the night

we had an amazing sunday lunch in the bar before we checked in

like the idea of takeaway breakfast baps to take when in a hurry in the

the prices at the bar were very high .

good breakfast, good location

is vegetarian and she arranged for vegetarian sausages to be available for my daughter for her breakfast

lovely breakfast the next

wifi access was a bit of a chore

wifi poor but was given a reason for it. pillows too soft

nice rooms, staff friendly with the pub nextdoor. easy parking, good for kids menu - pizza :)

tv and wifi rubbish

again nothing to spoil the stay but kids wanted their cereal

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in for our two hotel rooms

the bar and restaurant downstairs are also very good with them being all good for us to take the

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

had asked for room service breakfast at a specific time as i had to reach somewhere in time

lter needs to be cleaned)

the wifi signal didn't reach the room - i had to sit in the breakfast room to use wifi

fridge, end table lamps, armchairs), lumpy matress, no wifi reception in our room, sounds from nightclub next door, sealed windows

free wifi didn t exist and air conditioner was useless

very convenient to the castle. please could you improve the wifi!

hotel being refurbished which we were not aware of , no bar or food available.

was excellent for the train to twickenham and windsor, free parking, early check in, beds as requested and a good pub and a costa coffee 1 minute walk away

very little in the way of facilities ie no bar or restaraunt

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

free parking and wifi and very helpful staff, too, especially viv

cosy and warm room, good wifi, decent pub bar and quite lively

area seems very nice, the member of staff who greeted us was lovely and made sure my son had the wifi password

cute and the bar down straits had a lovely dog to cuddle

wifi a bit slow. need to go downstairs to get better wifi access.

wifi was good

internet in the bar is good

great location, nice a cozy room, working wifi.

staff really friendly and helpful. nice bar and food was good. really enjoyed the breakfast.

wifi was pretty poor, but i was only there for one night.

bit of noise from the downstairs bar but doesnt go too late and ear plugs provided resolved any need to sleep before 11pm

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

the following morning we hadan early start so missed what looked like a great breakfast and the staff made us up a very welcome take away breakfast

gave us two free drinks in the bar when we arrived

the staff were lovely and the breakfast spot on

the staff were very friendly, the breakfast was lovely and what topped it for me was the welcome drink you get on arrival which is a

we were able to check in early

the wifi struggles, i saw some unexpected disconnections during video calls

nice little touch leaving colouring packs for the kids

plenty of parking

nice little touch leaving colouring packs for the kids

wifi reception was dreadful

the gym was good with a mix of free weights, pulley machine, a couple of leg machines and plenty of

also poor quality dinner menu - and no kids food- waitress very accommodating and helpful

we used the spa facilities, steam room, sauna and jaqcuzzi was lovely

also, please advertise the truth behind the pool

good location for heathrow. bed very comfy and linen clean. free parking. good value.

very good wifi. close to airport. good price.

stayed there on a weekend and there was a fair bit of noise from the bar area until gone midnight so not the best if you wanted to get to sleep for an early morning

good value for money, great location, free parking

cramped & old accommodation. no wifi after the pub closed! only 1 small window so was very hot.

very helpful desk staff, early check in

excellent breakfast, good wifi

we ate breakfast and had room service from the restaurant

wifi connection wasn't great to be honest.

great bar & restaurant

ich are usually cheap and nasty nowadays) and included wifi with vpn worked

wifi is quick enough to fulfil your

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything on site but that's ok i did it at home however i'm sure other people probably also

nothing for kids

wifi always connected very clean housekeeping staff very helpful overall in glad i chose this

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public transport close by

good price, comfortable , nice, clean with free parking

secure gated carpark and wifi

price and location and free parking

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

parking can be a nightmare

wifi was excellent, wee kitchen with microwave and toaster was handy and cereal, bread, milk and

comfy bed ,could not get wifi but could have been my laptop

food served in the bar was amazing, especially the sausages

sprung matress and no wifi to room

if there's the a little play room for little kids that would be fantastic .

revise room service menu. staff friendly and helpful.

a nice quite hotel for short stay before flying out to heathrow, amenities are great food at the bar was awesome

the waitstaff at the bar was so friendly that you would have thought we were regulars there

they were so kind and even offered kids pizza on thursday

staff were ever helpful, everything worked, parking no problem and the room was cleaned even though we requested it late in the day

the bar snacks

very clean, spacious and comfortable, with free parking and good wifi

parking is very difficult as no private carpark so if busy can be hard to get a space but to be

lovely bar area to relax with friends

all rounders and new post covid management have sharped in up with a clear policy /pricing on early check in /late check out

gave me early check in and late check out too

early check in, midday check out, proximity to t5, restaurant

the cost for a swim or use of the spa area

only thing i didn't like was that the bathrooms are not accessible at the gym

my room had a adjoining door and there was family of young kids who of course make noise when they wake up

check in we asked for late check out and were given a complimentary checkout extension for one

have breakfast, had room service which was lovely

clean, comfy beds, on site parking and nice reception and bar area

friendly reception, room was just what i needed and all set up for me and my kids.

very reasonable bar prices and for food and efficient friendly staff

early check in

the room service, shower, bed, breakfast

room, great location in a very pretty town with lots of restaurants and boutique shops, great wifi connection

friendly staff . clean spacious rooms . ample car parking . nice bar and restaurant

close to a few golf courses

there was lots of parking, and the location was brilliant because it was right next door to mercedes world and a 10

gym, kids friendly

free parking also the free wifi which my kids loved, which helped me and my partner to relax

nice meal in the restaurant with free parking facilities too

nice restaurant and has starbucks, gym and pool on site

gym and swimming area was great

nice goody bag for the kids on arrival and easy check in and check out

have helped) lighting in room minimal single ceiling and 2 lamps smart tv signal was patchy yet wifi fine small double ok for single occupancy but 2 people would struggle with space to move and

breakfast is very good

everything gareth in the bar absolute gentleman who could not do enough for us

gym is slightly small.

limited breakfast room service menu. slow bar service at the terrace bar.

wonderful courteous staff. great gym and pool etc. stunning setting. comp bikes available

the swimming pool spa jacuzzi gym really disappointing.

problem parking later in evening since h&s is a popular local as well

secure parking

location, rooms, bar and food all great

well stocked minibar plus good tea and coffee

best hotel ever. great food and bar as well. will always return when travelling to london area.

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

wasnt a restaurant and bar as stated

the indian and bar next door location good

restaurant, but no bar for just a drink.

came in two hours before regular checking time and they conditioned early check in on a 20 fee even though thy knew i left at 4

they have very very reasonable late check out rates for the later flights

accommodated an early check in without a problem, location to terminal very good & pod transport efficient

gave me a late check out

close to the terminal 5 and if you with kids under 15 yrs old they ride free on the city

room was recently re decorated and updated. great breakfast selection good to see ev chargers

great spacious rooms and excellent breakfast. friendly staff.

room service i ordered was excellent, delivered beautifully and quickly

i requested late check out and it was confirmed but we were called in the morning and told we had to pay extra

everything was so perfect the room service, the prices

they gave us a menu for the other restaurant so the kids could have a pizza while we were having our meal

had free wifi

good wifi service in the room

very accommodating for kids.

bar on site

fish fingers in my fish finger sandwich were cheap ones ud83dude48 the kids pizza was lovely

my daughter had a kids mac and cheese which was on point and well executed

staff were friendly and it even had a gym that we were free to use during our stay

as 2 adults with no kids we didn't know it would be thunderbird themed

there was lots of games in hotel bar area

excellent hotel! gym was great too

this means we had to haul, two large cases, two kids, backpacks and a dog to check in and check out

clean and well managed rooms. accommodating staff as well. they helped with early check in!

the small store inside from which you could buy laundry etc , the cleaning staff was good

use them there were board games too - even reception had magnetic letters to entertain the kids whilst checking in

you have to pay for wifi

room service man was friendly, helpful and chatty

room service person was excellent, friendly and made my request personal and very satisfying

to call room service for over half an hour, no answer

we ate in the bar and the food was good

convenient for an early check in to terminal 3

it's so narrow. i think it's fit for a business traveler which has no accompanied kids.

our only option was to pay for early check in

is fantastic for an early check in

wifi is terrible

it was a great place to stay, and we had a memorable vacation with our kids and grandkids

comfortable room, fluffy towels, fluffy pillows, great room service

sadly did not have time to check out the gym

close to terminal 4, i was traveling by myself with two small kids

great breakfast, comfy bed,location to airport terminal, great bar and restaurant.

great stay and strong wifi

wifi was great in all parts of the hotel

comfortable, great wifi, small rooms but enough space for a single night stay

were traveling with kids and requested for bathroom with bathtubs

wifi is poor . internet doesn t work . have your own internet

so close for early check in

property had a gym and free wifi

guest laundry facilities available. good bathroom amenities & shower.

late check out was helpful

a gentleman called kevin, who brought our room service, was lovely.

amazing staff especially receptionists, restaurant and one gym guy. very helpful and happy

breakfast was lovey lots to pic from , also very friendly to kids

the staff were amazing with my kids

rooms were good size and breakfast was excellent. and the pool was great for the kids.

had everything we needed, ordered room service, arrived quickly and was tasty

good gym and nice hotel room with a bath which i was happy about

room service is great

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

beds were comfortable, the pub in the lobby, the use of wifi and printing out airline tickets and checkin

fact that dirty room service trays and contents remained outside rooms for most of the day

rooms very clean and functional , nice standard - we had a connecting family room (parents plus 3 kids), had two double beds and a carry cot in the kids room

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

not many options on the menu for kids , but they were very accommodating regardless

requires internet access in the first instance to open an email with access

all the others at the hilton at the bar and the server made my experience, almost enjoyable

bar food really great choice and again brilliant value

friendly, helpful staff & free wifi

great location, free parking

not enough parking available for customers

location just 15 mins walk from the centre of bracknall plenty of free car parking the room was quite spacious nice cooked breakfast free wifi worked well friendly and

breakfast excellent choices

good fast wifi without login details - nice wedding venue that is exclusive to the party - good food and

the glasses for the breakfast needed cleaning as they were all not properly washed

good gym

near my venue for the next day easy parking room spacious shower hot room service excellent

there s specific time for kids to swim so we tried to avoid the pool then

lounge was small and full of kids gave vibes of a wmc and there was alot of local people not stating at the hotel using the

beautiful old character building with the spa facilities on site

room we had was excellent, we were very happy, my kids had a bed each and we were all very comfortable

kids are only allowed in the pool until 11am, and the bar is a little expensive.

nothing 5*great room moved us to a room with a view of the runway. late check out at no cost.

and room service were superb, clean and large and extremely comfortable

super convenient to do laundry before the next flight

the laundry was good but only without the detergent...we have to shop for it.

great breakfast and good size room

hotel is brand new very clean and the food and breakfast is amazing

loved that it had a gym that was really well equipped

had a family room with a sofa made up for 2 kids; but the kids blanket was for 1 person only

very kids friendly. the staff were amazing. the location is wonderful.

would have appreciated a courtesy early check in

zza) room service was poor under cooked and no ice cream with the pudding - my son couldnt eat so wnet

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not

also we could not receive any wifi signal in the room so i needed to use my phone data to watch a movie

the menu

they didn t help me with the wifi. didn t get the wi-fi the whole stay.

free onsite parking is provided

was really nice to get up and have a decent breakfast before making our journey to scotland

double socket outlet hanging off the wall. wifi not available.

good parking, reasonable distance to heathrow

the wifi works great