and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

should has a free laundry plus the one there was not working right but it's ok

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the gym was closed and laundry not working right

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

breakfast, clean room, on site laundry. the price was ok compared to other places in the area.

clean enough, laundry machines on site, free breakfast, and friendly staff

also the laundry facilities were very poor

options were horrible, quality of selection below par, not enough towels, toilet paper or laundry bag in the

laundry machines in a state of disrepair

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

ordered room service and had a room service charge (not sure what it was for but

we have adjoining rooms so we we close to the kids but with space

liked the pool and hot tub

lots of parking

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

pool needs to be a little more warmer

pool busy with many kids party

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

breakfast was great. everything was hot and fresh and stayed loaded.

asked a employee for a extra blanket he said he locked the laundry room

facilities are big but have only one laundry machine

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

so i had no soap, no shampoo, no laundry bags and no breakfast

laundry out of service, even the coffee is always cold

into the parking lot at night was difficult

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and

their were kids running up and down the hall

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

i loved the fire pit, bar and lounge area the best

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

there was a lot of snow on the ground yet only one shoveled area to get from parking lot to sidewalk that was

the rooms were clean and comfortable. very friendly staff. plenty of parking.

very nice. good gym.

parking for my big truck and trailer.

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

clean and comfortable room, pool and breakfast included.

breakfast was ok - the front desk clerk took all the fruit loop cereal so the kids could not have that - the

the gym was very very small

arrived at two, and even though i requested early check in, i had to wait until after three

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

there s a pool, fitness room& 24 hr laundry

older hotel with new updates good location very clean lots of parking

complimentary breakfast is delicious and a huge variety of breakfast items

breakfast was good. front desk staff was rude

the breakfast was also subpar so i did not benefit from the complimentary breakfast

the breakfast was very sad compared to what we thought

- wifi didn't work. -

the dunkin donuts across the parking lot was convenient

smelled of pet urine not worth saving the money

they are pet friendly

is wifi, but it is not very good

super clean. breakfast awesome.

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

there is no room service only on request and the furniture is old and the bathroom outdated.

breakfast was excellent

lots of free parking available

free breakfast was delicious

including breakfast is so amazing for a family

breakfast crew did an awesome job with food and keeping everything fresh and having a great variety

think i may have gotten sick from the room service or the free breakfast

breakfast, pool and jacuzzi was great

room was flooded because a long term guest was doing his laundry in the bath tub

wifi was very slow. sometimes couldn't use

bad wifi and the second night the tv lost sound

the wifi was slooooow, the breakfast was okay! the bed was uncomfortable.

the wifi actually worked

our room was across from the housekeeping/laundry room which was loud in the morning

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

(they posted, 2bedrooms with separate living and kitchenette) what we have was 1bedroom with 2beds, separate

cold icy cold pool, ud83dude28

it was great having laundry facilities as well

laundry machines were very good and required a credit card

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

weekend had a million little kids due to the pool and free breakfast

with several kids that adds up fast

the outdoor pool.

location, breakfast and parking

for the price - beds were comfortable; pool was okay (why so many tvs with the news though i wonder

were using the outdoor pool and someone was smoking marijuana

free parking. building exterior

great front desk staff (chris), gym/spa & housekeeping were excellent. 3 thumbs up.....

great front desk staff (chris), gym/spa & housekeeping were excellent. 3 thumbs up.....

was such a great place when you drive up and it looks like a castle the kids were excited

no supplies and room service

the size of the room was great. the pool was good and the staff was helpfu!!!

cleaning staff took my laundry bag as garbage

piles of laundry in hallway for hours wasn't a pleasant sight.

room was across from laundry and near lobby and a bit busy

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

they provided me with quarters to do laundry and have all the laundry supplies on the premises pool is open

laundry... easy transportation

i was very disappointed at this, im not sure if it was a bad batch of laundry or what but i was not happy at

had holes in them, ice machine and laundry room didn't work

they did not provide towels in time and made us wait for the laundry staff to come in the morning

we needed laundry facilities and a washer and dryer were available at the property

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

rooms were clean, service was good, gym was nice.

i loved room service

very nice hotel! lovely room, great gym! not much to complain about.

it was nice to have the convenience of guest access to laundry

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

was nothing great and was disappointed that the laundry area was not working

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

the gym/workout room was pathetic

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

they gave me an early check in

the pool and gym was open

next door banging on the common wall at 10:04 pm due to my kids arguing

hotel was really clean and staff professional. nice gym and updated equipment

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

free parking

the breakfast was also amazing there was a lot to choose from

the kitchen staff and bartenders were great

nice bar on site

bar was closed due to a private event

we will go to this hotel again when we visit the kids in new jersey again

room service did not clean my room, i had to phone the front desk.

it had a restaurant, music and the rooftop bar had an amazing view of the city

room service is offered as i didn't have a chance to use it but will when i return

location, housekeeping, laundry facility, the gym

did not like that laundry facilities were broken

the hotel is in great shape, the staff is consistently friendly, and breakfast is awesome

all was clean and breakfast was a nice +

very good stay, good breakfast.

had a room with 2 full beds and a pull out couch, room was huge with a desk, a small table and a bar area with

my husband went to the gym and he said it was good

breakfast could have been a bit better but it was ok

our kids were happy and comfortable

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

pool wasn t heated and a group of kids were there unsupervised causing chaos

beds was very comfortable and i loved the late check

couldn't use the pool

staff was nice it was clean they had an exercise room and pool, small but nice n did the job

everything worked properly in the rooms and it had an operational, indoor pool

the facilities are also great, it has laundry, pool

laundry room for guests what out of service, left elevators from reception were unsafe as you

coin laundry was good

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

facilities especially breakfast and gym

were bags laundry in the halls

lastly, it would be nice if had an indoor pool

pool needs work , there s to missing tiles, and makes it look shady

my family got to enjoy the pool, basketball courts and the grill

the pool closed at 5pm , it should be open until 7pm!

laundry room

laundry facility was out of order

everything was great from the staff to the fact there was a laundry room in the hotel too.

it has laundry room on the 1st floor 5

nice to use laundry too

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

room across from noisy laundry room

laundry and gym room can be better

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

there is laundry on the premises, which also takes added stress away

guest laundry services

guest laundry services to save on clothes to pack

the ability to do laundry and vending machine although it had little selection.

maybe a coin machine for laundry

staff, dscipline,pool

parking was good

the breakfast is not included!

location, wifi, parking and great hospitality

light in parking lot shines into the room mattress was a little bumpy and soft needs better signs showing

warm comfy bed, dependable wifi

friendly staff, quiet, good breakfast, and customer service.

room was as stated . staff friendly and professional. great breakfast

front desk customer service was poor, room service was poor

it's clean breakfast was good the jacuzzi was excellent the service was great

hotel spa tub rooms seperate shower are amazing no other hotel has anything like this for the

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

the breakfast should be until 10am at least for guest arriving late or on vacay

the staff were courteous and efficient. the room was clean and comfortable. parking was good.

i was pleasently surprised how well everthing went, from pulling into the parking lot to leaving

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

very safe zone for kids and elderly

the room next to me kept making loud noises and the kids kept open and slamming the door

wifi is fast

also was surprised there was no laundry room available

easy access, good location . friendly staff , breakfast included

comfortable and breakfast smelled great but couldn t stay to eat

breakfast was just like any hotel breakfast

great continental breakfast with plenty of choices

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

laundry area needs to be clean more frequently

when asked, staff told us it s in the laundry and rudely

useful laundry

in the pool without any parents supervision doing what exactly the pool says not do and the gym machines doesn

breakfast bar was great

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

needed an easy chair and/or two chairs for desk/table for room service

the energy bar at the breakfast and the waffles were extra tasty

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

were hoping to be able to go to the bar and get a nightcap for the night but apparently the bar tender called

very convenient, clean, decorated tastefully. pool was enjoyable.

is a 'snack bar'

the workout room was small, but fine, as was the pool (indoor)

there was laundry available, gym was nice, room was spacious.

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

the whirlpool tub.

pool had a little to much chlorine and they decided to shock the pool during open hours .

clean, great location, tasty breakfast, cute pool and very very comfortable

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

quiet. convenient. nice room with kitchen and good pillows.

$75 pet fee

the pool was broken. the gym was set to 82 degrees. the rest was good

the hotels fault but ppl let their kids jump and run all hours of the night in the hallway

clean room nice and quiet breakfast plus a snack to awsome

the breakfast on the weekend (sunday) was a packed bag, however on monday and tuesday this was a self

pool and gym not open due to coved. other hotels in the area have them opened.

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

the pool was closed during our whole stay.

and wifi worked well

the wifi didn t work that well. i had to turn the wifi off on my phone to get my phone to load

we were on a 2 week vacation and the laundry room came in very handy

only 1 washer worked in the guest laundry room

staff, good parking

the included breakfast was also well provisioned

good wifi

the only good thing about this hotel is the gym

kept up all night by kids next to me and party across from me

this hotel has a nice lobby and bar area but it's just for show

used the wifi, which was very good

there's nothing in the room about the wifi and how to use it

no face towels available they were in the laundry

across from laundry (#135) constant banging and slamming of door way past 10:00 pm of people using laundry

laundry carts were in full view behind the front desk

large, well-equipped laundry

3) no wifi

complicated free wifi registration procedure

nice place. really busy. bar and restuarant great place

was maintenance work on carpark which was disruptive to parking

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

parking lot not well lit at night

the coffee 24 hours , laundry on site , microwave an fridge in room

nice place for the value, good location, clean. has laundry facilities as well

towels could have brighter and cleaner -poor laundry and commode had an odd smell

i liked where room was located and had laundry room

you can do laundry there, costing 2 dollars each to wash and dry

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

great pool for my girls and comfortable stay for my dog

pet friendly, pool and hot tub but hot tub was broken, breakfast in morning, nice

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he

clean and nice place to stay. laundry machines are nice to have available

love the layout, and pool/laundry/ alcohol purchasability at night.

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

no soap in the room at the sink or laundry bag in the closet 2

laundry machines are kinda beat up

they have a laundry room which is a huge help when staying for 6 days

bed was awesome and good breakfast not enough fresh fruits

plus hot breakfast and omelet bar for free each morning

big room, great outdoor pool and excellent breakfast.

and, no breakfast

very limited options for the continental breakfast

wifi didn't worked and couches were ripped

they didnt have breakfast like it say

no breakfast were available

no laundry facility

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no place to do your own laundry. and parking

realize the pool was closed when we booked

the hot tub was not working, pool hours shorten. not pet policy when it said online pet friendly

never had a breakfast any of these days.

their facilities indicated breakfast included

in addition i was informed breakfast was not provided

they said breakfast included but theres none

parking lot was very dirty filled with potholes and grass grown through the pavement, trash in the

laundry room was not in service & both threadmills in the gym were also not in service

breakfast sandwiches were very good. little niece loved making her own granola mix

alot to do there a gym and indoor pool

were a group of kids running up and down the halls at night

pool is too small

was no free wifi as promised

the old days! you know when they had bellmen, and room service - hahahahahaha!

pool was dirty and room service wasn't timely.

staffs was every helpful for accommodating early check in and late check out while we were there for the dance

great location and loved the outdoor eating and fireplace.

however the hotel manager did reimburse me 50 percent of my payment for the hotel room but my kids and i came

markings for other locations in the adjoining hotel (gym-pool, etc) were ambiguous, although somewhat intuitive

the hotel has a pool & fitness center

pool was nice and close very late and the breakfast was amazing, has a lot of options too, the kids loved it

the breakfast buffet was absolutely amazing

gym and cafe not open yet.

say free wifi but have to pay in order to get unteatgered wifi and block all other signals coming in so you

and these people hung in lobby the whole time with their kids running around on departure no one was present

no room service and nobody answered the phone at the front desk

to many kids in the hallway playing

laundry cost $ 2

the laundry facilities are clean and the machines do a great job

my room was very close to parking and the laundry was right across the hall

clean laundry facilities

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

the amenities are perfect. there are gym and laundry facilities.

it is very clean and it has a gym with laundry facilities.

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

we were not given a wifi password and could not connect

no wifi

large room with comfortable beds, gym was ok to be a hotel gym

could have been more better. they need to add laundry & ironing services for guests.

i asked for non smoking

parking was close to the entrance.

too noisy and dirty parking lot. also suspected people outside their rooms.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

the place was clean and the staff were helpful and nice. the pool was nice and warm

property was in a nice location, kids enjoyed the pool.

the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

the size of the room was very large. didn't expect a fully stocked kitchen.

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

room is excellent, has a kitchen.

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of

parking is limited

it was alright didn t like the pool was not working.

no much parking

the fitness room looked really nice, and the onsite laundry was an added bonus

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

nice lobby & good fitness room.

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

the room is spacious and i love that it has a microwave & little kitchen

spacious accommodation, great breakfast, lovely to have a gym and pool at the hotel, and large fridge, microwave

the laundry area has one washing machine

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

they could not get the washing machine in their coin-laundry repaired during that time

they don't have family rooms with small beds for kids , most important

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

nice breakfast variety comfortable bed laundry room

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

complimentary breakfast could have been better. slim selections. no fruit, no juice.

friend and i took our kids to the american dream mall for a long weekend

breakfast and the location was perfect to american dream and other restaurant's.

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

restaurant and bar offers a great selection without the overdriving music and attitude

the room service menu looks like it's been reproduced a hundred times, difficult to read

no free brakfast. bar close at 10. have to pay for parking

prices for breakfast was a bit steep. rip in the sheets.

more machines in laundry facility. more staff at night

the rooms and wifi.

the hotel bar was closed at 10 pm and there was no wine or beer available

no hbo channel. wifi has no password, it is a serious security problem.

staff was nice ..convenient food delivery ..easy wifi connection

in the box one lays, crisp, apple, kids mini muffin and one drink

i was working from the hotel and wifi was down for one full day

no complaints other than the gym and breakfast were closed, something we were not notified of.

very bad wifi, facility isn't clean and most important i had a mouse on my room

the breakfast was ok the waffles was good the kids loved it..

good laundry room

pool was very cold

we had to wait for a bar tender. however, once they got there. it was awesome!!

did nt use pool or gym facilities but they looked excellent

the room and the pool and hot tub area