cars on jack's in the parking lot

there are also breakfast and dinner

service and attitude were very friendly very nice , breakfast was rich ,the room very

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

i liked the whole experience... breakfast...pool...pet friendly...staff....all was well

very clean. recently remodeled. conveniently located for our purposes. pet friendly.

the pool is not huge, but adequate

the pool!

location, pet friendly, waffles. staff.

laundry room was affordable and convenient

room with a sofa bed and lounge area; hot tub and pool, guest laundry, and above-average hot breakfast

the breakfast was delicious and the pool was open late.

the staff are to nice and helpful the areas in the hotel are excellent kitchen,lobby, gym good service and

of activity in the parking lot at all hours

all was fine but the water fountain in the pool

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she

courtesy shuttle took me to the shopping area and picked me up

very clean nice staff nice pool

easy to navigate, clean, friendly staff. kids loved the pool.

room cleaning, comfortable and totally modern. the breakfast buffet is excellent.

liked the fact that this hotel had a good complimentary breakfast and that the hotel's location was convenient

the pool and cleanliness of the rooms

was strange that the pool closed before the gym

perfect i had a really nice time, i enjoy the indoor pool and the hot tub

after long day on course we love meeting in the pool and jacuzzi

wish the pool was warmer and that the hotel had a gym

breakfast was very good! nice choices from hot to cold.

staff members were great and polite. enjoy the pool and gym facilities.

how clean my room was! the friendly staff! and the convenient parking

wifi doesn't work

did not work, the wifi didn't reach room 125 and there was no milk for the breakfast

their was not breakfast due to sars-cov-2 and the price should have been reduced accordingly.

breakfast, quiet, especially on back side of motel, exceptional assistance from owner/manager

we missed out on the continental breakfast.

then a girl with 3 kids came in and took over

microwave, fridge, secured back and side doors, front desk was friendly, there s a guest laundry facility on

no pool

smoking room reeked of smoke, toilet ran non stop, stains on bedding & hallway with missing floor

after use all night long, telephone in room doesn t work, smells like smoke and weed in non smoking rooms,

stuck with a smoking room

card did not work on the side door, so had the pull all luggage and bags across the snow covered parking lot

parking is very limited,have to practically climb out the window to exit vehicle

and the bathroom was clean and nice the dining room was clean with different varieties of a basic breakfast

pool wasn't open and exercise equipment didn't work.

breakfast was good & location is a nice little hideaway.

they, i'm sure accidentally, picked up my headband off the bathroom counter and put it in their laundry

ice machine &snack machine and laundry on our floor

breakfast was good. pool was refreshing. bed was great.

very convenient for pet owners, pet rooms on first floor, plenty of green space for walking.

carpet and room felt damp

convenient, comfy bed, plenty of parking, tasty breakfast, no noise, enough electric connects.

not a lot of parking

late check out ... most places are usually 11 so that extra hour at noon was really nice.

breakfast was ok staff was excellent room was nice and quiet not a lot of outside noise

could have catered for non meat eaters at breakfast a bit more.

great bed! blue heron bar attached was fun and had good food.

guest laundry room

free working wifi

i loved the location. parking was good.

she was very very professional which is why i always come back to this location & the breakfast is good

the pool area could be a little cleaner but was still very nice

amenities free laundry

the free wash/dry laundry is gr8

little store, free laundry, kitchenettes

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

free laundry, convenience store, nice size rooms

the room was very clean and the staff was very helpful, nice to have a clean laundry facility

extremely clean, friendly staff, and good breakfast.

excellent breakfast, pool open 24 hours and location relative to our needs.

new very clean rooms friendly staff good breakfast

the breakfast was very good

parking is good rooms are good kitchen is a plus restroom is good closet is great place and area

large rooms. plenty of parking and conveniently located.

don't actually have breakfast

table lamp was not working and the kitchenette light was not working

loved how roomy the hotel room was with the two bedrooms and having a kitchen was a big plus it was affordable

the pool was packed

temperature in the pool was really nice

the closet bar fell apart

the breakfast bar staff was very attentive

staff, beautiful clean property, big pool and hot tub stay open late

they had to go to the laundry to obtain supposedly clean pillowcases

rest everything was good breakfast and rooms

friendly staff, location, breakfast,

poor cable lineup, barely any sports, movie or kids channels

wifi should be a little bit faster.

breakfast at 6:00 would be better, especially for people who have to get up earlier and get to

thankfully no kids running up and down the halls

breakfast

i made the reservation, i asked if early check in would be possible

pretty good breakfast - standard fare. room comfortable and price reasonable.

location, breakfast

breakfast

room aren t clean and parking lots people smoke marijuana

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

really nice rooms, a pool and breakfast. really should be more than 1 star

front desk clerk was rude, the pool was ice cold, the room was musty smelling, the breakfast buffet had only

the pool, breakfast, and the vending machines.

indoor pool but not heated so can only use during warm

pool couldn t be used

also the website said it had laundry facilities, it had one washer and one dryer and the washer was out of

nothing else. it was dirty and no working laundry facilities as promised.

breakfast was excellent, guest laundry, staff support if there was a problem.

breakfast-very few options

and breakfast had our favorite waffles

laundry hours were only until 8pm, we could have used another hour or so.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

the breakfast was delish, i didn t expect the pancakes to be so good. clean rooms

the pool was also very

super clean from the parking lot to the lobby to the room

parking was close to entrance for disabled person

easy to get to and free parking

the breakfast in room service

pool closed due to renovations but looking forward for it being done.

really great shower, but a grab bar would probably be a good idea for older guests.

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to

staff & attentive staff, clean laundry & workout room, updated appliances in the room

laundry was clean, hallways did not smell weird(like other places) and was also very clean

there is a gym and laundry room available to guests, which is nice

location, laundry room, the size of the room

access to the pool, big parking

no wifi

i also had a hard time connecting to the wifi

easy parking.

room was amazing but i couldn t hook up to the free wifi for some reason

my husband enjoyed the fitness room

it was the one night away from kids that we could sleep in

didn't have free continental breakfast. the pool had flies in it.

the pool was small and ice cold. my kids were freezing.

the pool area had a super chlorine smell

bathroom was really small. no laundry room

no laundry facility

breakfast was good. lots of variety

the pool water was so cold should be better heated

there was no microwave in the room.. kids running up and down the halls.

there was an ihop 24/7 anf chilis in the parking lot

location and hot breakfast

room service is per request, we would put our trash cans outside to get them emptied later

comfortable bed. updated decor. nice pool. free breakfast!

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

the staff also keep directing me to the laundry facility when i asked for clean sheets

saw employees doing laundry and folding with no gloves or mask

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

parking lot minimal in front, with back lot utilized by trucks, buses, uhaul trailers

pokeman gyms and nice place to stay

having a warm breakfast in the morning!!

drove 4 hours to reach this hotel, which i had booked days in advance, only to be told that my pets weren t

room have everything that need for long staying. good free wifi. good breakfast. nice location.

laundry room

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry is chargeable

i stayed a month & the laundry facility came in handy

the drinks at the bar were over priced and the hot tub was not running

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

free parking

location was good for what we had planned and the bar tender was great

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

laundry not working, construction in the middle of the lobby

the wifi here is terrible

pool was out of use and not noted as such same as the gym and food areas

maybe a sign saying that you can get change for laundry in pop machine

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

i could do my laundry easily. the staff was also excellent.

size, laundry facilities, delivery of food &/or packages to front desk

the kitchen area allowed us to cook from our room and save

the bed was king size and it smelled like fresh laundry

breakfast was great as

pool was a little small but did the job

i loved the room with whirlpool plus fireplace and double faucet shower.

was told there was a shuttle to the airport

i would have appreciated being able to buy quarters for the laundry with my debit card

they have a laundry room for guests and a fitness center

little more choice for breakfast.

great location, good breakfast, easy free parking, good gym on location, clean sheets

parking lot and wi fi free

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

gym, hot tub and laundry room

really appreciated the onsite laundry facilities, but could use better ventilation in there

this has been a nightmare having bites, cleaning and steaming my furniture and doing extra laundry

wider variety of cable channels, seating in the laundry room, and longer breakfast hours.

laundry soap dispenser was dirty

the laundry facility and the non working hot tub

bartender made special accommodations for me after the bar was supposed to be closed

was nice clean the staff was very helpful the food was great the open bar was even

there was a red stain on the carpet in our suite in the kitchen area

at the bar and management was amazing

parking situation after a certain time couldnt find a place to park after we returned from dinner

we reserved a room with a fireplace and when we arrived the rooms were sold out.

location was good for us going to city & burbs, liked the sitting area & kitchen

great breakfast

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

throughout, convenient with location to local shopping as well as restaurants, starbucks & snacks bar inside

love the salt water pool!

even though the executive club was closed they gave my 2 kids free breakfast

room service was excellent, wish there would have been a fold out sofa, especially when you have

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was nice,they have a laundry area coin operated for long stays

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

the room was also near the laundry with very high humidity

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

there is no guest laundry

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

dirty laundry room with clothes scattered all over

the location is safe and parking is free

breakfast was great and had a variety

pool area was poorly kept up

the pool and the hot breakfast were both great

i wish the kitchenette area had more silverware but that isn t a big concern

breakfast was awesome, but could use a better waffle mix recipe

also a lack of available parking due to snow

breakfast is terrible, no dishes, expensive laundry, expensive stay

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

it does not have an exercise/weight room and laundry is very costly.

has laundry

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

the gym was small but complete, good devices/clean towels/drinking water etc

couple tiny ants in kitchen area

laundry was cheapest i have ever seen

there is coin laundry on site

room spacious room good breakfast laundry area clean and all machines working friendly

laundry service

having access to laundry is good too

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

pool was a disappointment for my kids who were looking forward to swimming on vacation

had like 4 younger kids playing hide and seek till 11:30

parking lot was full of ice the duration of my visit for two days and there was only two chairs in

granola bar oatmeal and cereal in cups

very nice hotel, great gym

kitchen out of service when i tried to order room service.

breakfast was not available and you had to pay for parking at the hotel

the fitness center & pool.

understand no room service due to covid but there weren t any additional supplies in the room to refresh

like a musty smell, they put me next to the laundry room where there was noise all the time

pool size for this size of a hotel is a joke

the kids like the buffet style better

the pool was smaller than expected.

the pool area was very cold. it cut our pool time drastically.

they also have a guest laundry where i could wash my clothes

we hoped to have a drink at the bar area but it was closed. not sure why.

the breakfast was a poor suggestion

was going to be a wedding reception going on because it was very loud and we couldn t find a parking place

the check in staff was rude and unorganized the wifi was spotty

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

good location. good parking.

breakfast available for purchase and nice bar for evening night cap

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

parking is always available

hotel was clean, our room had complete kitchen, wine glasses, etc

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

kitchen has all equipment

very clean rooms perfect breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

laundry facilities were difficult to use and partially out of order

t have laundry detergent in the washing room should refill on this was the only thing i

room, laundry room available, cleanness, friendly staff, morning free coffee

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the facilities like laundry, gym were good

no microwave in the room. no laundry facility .

kids would have liked a game room, but parents saved money & kids had their tablets to play games

breakfast gym facility access process

clean deposit right back on card . free parking

i dont eat eggs but the kids love them they wanted more...

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

i had a pleasant talk with some of the morning breakfast staff

there is no hot tub and the pool is a little small and the water was a little cold.

good breakfast clean and spacious

to pick up my laundry room whilst large was a little tired room key stopped working twice during

my room smelled like wet laundry

nice pool

include a complimentary breakfast

the pool was out of service

laundry on site was very convenient

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

had to make a reservation to be able to use the pool

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

staff, near a lot of shopping and dining, ample parking, very nice free happy hour and breakfast

the gym and business center were open

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

large room, comfortable beds, clean, not expensive, next to o'hare air port, free parking.

there was a nice breakfast of waffles, biscuits and gravy, and cereal

pool was closed

on-site laundry, kitchenette in every room.

no quarters available for laundry

kitchen was decent sized, the bathroom was clean, the room was large

room size comfortable and kitchen nice to have.

the room had two desks with chairs and a kitchen. it was comfortable and convenient.

it is a nice hotel, loved the hot tub. clean environment and a nice breakfast each morning.

the pool, friendly staff and nice breakfast

breakfast, pool and staff mary & lisa was the best ever!!

bright hotel with spacious rooms, excellent breakfast, bar, pool, gym, business center and convenient location

breakfast good. good options

the pools (indoor and outdoor)

a nice bar to finish the evening

room service and pool area

the bar staff was great and it was an overall peaceful retreat.

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service