i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

no quarters available for laundry

on-site laundry, kitchenette in every room.

occupant had people knocking,punching , screaming calling the occupant name from outside at the parking lot and

room size comfortable and kitchen nice to have.

the kitchen and the tv

money got stuck in the guest laundry dryer and it would not work

pool & laundry not available

wb nice to have found out the pool was closed before booking. overall very good hotel tho!

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

pool was cleaned

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

they did say that they allow pets

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

mention of a $100 nonrefundable pet fee

the bed and pillows were comfy and the kids had a blast in the pool and whirlpool.

breakfast and staff

staff was excellent. breakfast was extensive--filling/fresh

gym was too limited.

best thing about this hotel is the breakfast buffet

breakfast was very good

poor food, poor service, pet smells, garbage in the hall.

the pool was very nice

there was renovation mess with no sign of an active renovation. the gym was very poor condition.

location, room size, clean bathroom, comfy bed, parking, staff service

pet fees

no laundry facility

bathroom was really small. no laundry room

the pool area tables too close to the water and kids kept getting our stuff wet

the pool was closed duectovrepairs

the bar and the desserts downstairs are great additions at this price

wifi speed was to slow and also the restroom door were not proper

breakfast choice awesome.. pleasant workers.

parking was

location, clean and breakfast was good!

pokeman gyms and nice place to stay

up in the morning and seeing what appeared to be homeless people wandering around the parking lot

nice looks and room have a kitchen.

everything, except for the good parking

you could only have two devices on the wifi

they have a kitchenette with no pots, pans, silverware or paper towels

saw employees doing laundry and folding with no gloves or mask

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

the general property could use a bit more tlc, laundry on the 3rd floor walk up

the staff also keep directing me to the laundry facility when i asked for clean sheets

there is a gym and laundry room available to guests, which is nice

laundry facilities were clean and available

location, laundry room, the size of the room

staff & attentive staff, clean laundry & workout room, updated appliances in the room

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love

the pool area and fitness room were both enjoyable

free parking no complimentary water indoor pool burned your nose hairs from all the chlorine seriously

not the typical continental breakfast from years ago and maybe from a cut rate establishment

pool n

breakfast is very good, many options

staff were fairly friendly bed was comfortable good equipment in gym

it was a great room but the pool was amazing, kids had a great time

after the kids went to bed the drunk parents took the

it was a great room but the pool was amazing, kids had a great time

com had sent us it was late and i had kids that was in sleepy and ready to go to

my husband enjoyed the fitness room

from highway, super comfy bed, clean facilities, on site bar and grill

pool no jacuzzi can you billed me one amount and my charge says you re charging me more what s

small pool

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

laundry hours were only until 8pm, we could have used another hour or so.

i know some things might get overlooked (especially when doing bulk loads of laundry) but that was the only

site says there is a casino on site and there isn't

in the pool there were screaming kids taking swim lessons. it was weird.

pool was great for the kids with a great breakfast selection

the laundry facilities were clean & the beds were comfortable

wish the pool was bigger.

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

because of bar, was meeting with numerous couples and were hoping to visit at night in the hotel bar but it

nice pool, too, although we didn't have time to swim

a very old one, carpets look horrible, and no restaurants and laundry in the hotel

laundry not working, construction in the middle of the lobby

i appreciate that towel & sheet laundry is a conservation issue but they do not even enter the room to even

they have a nice lobby and there is a pool and a bar and 7-11 next door

room service walked into our room at like 9:30 unannounced

the bed was king size and it smelled like fresh laundry

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

the spa jets were weak.

the gym should be open 24-7 considering i work nights on my days off i'm up at night time.

of parking

they have a laundry room for guests and a fitness center

i would have appreciated being able to buy quarters for the laundry with my debit card

pool, i booked it with the misconception they had a pool

no pool or hot tub.

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after

indoor pool but not heated so can only use during warm

front desk clerk was rude, the pool was ice cold, the room was musty smelling, the breakfast buffet had only

pool couldn t be used

the pool, breakfast, and the vending machines.

there is an indoors swimming pool and breakfast is included in stay

size, laundry facilities, delivery of food &/or packages to front desk

maybe a sign saying that you can get change for laundry in pop machine

i could do my laundry easily. the staff was also excellent.

bed, laundry area - finally figured out i could get change out of the pop machine by inserting a dollar

the continental breakfast was pretty meager.

printer not working laundry room close

coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your

they have a gym, breakfast and clean room, that's all what i need

very good breakfast bar

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

laundry room

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been

laundry is chargeable

a staff member who appeared to be from the laundry department walked by, and when i asked where the receptionist

i stayed a month & the laundry facility came in handy

pool temperature was perfect

need more hooks or towel bar in bathroom

free parking, clean and comfy room and a nice team of people running the hotel.

the staff was helpful, and the gym was well-equipped

shower floor somewhat slick with no safety bar in the event someone slips.

breakfast had a lot of options

wifi

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price

pool

breakfast choices where wonderful

everything was within walking distance and having a laundry on the premises was super helpful as well

fitness center is crazy small

staff was great and breakfast was good but would like to see some bacon and biscuits. but good

breakfast was amazing but the front desk service was amazing especially ms.gladys

the breakfast is are usually good as

the pool & hot tub were a great addition for the kids

pool is nice and the rooms are great

great location! clean , friendly and a good restuarant and bar -pool

the esthetics were very nice and it was convenient that there is a bar located in the hotel.

of construction, so much going on parking difficult to find and had to walk a long ways to get to room and area

breakfast was nice,they have a laundry area coin operated for long stays

the location and staff were great, laundry and basketball court also a plus.

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility

gym had everything i needed.

pool

that $75 pet fee

tiny swimming pool and gym my bed sag in the middle. the hotel is old even the color.

we had 2 adults and 3 kids but we made it work

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

parking was a bit hard around 9 pm

its like a little apartment complex with pool and basketball court

good location near restaurants, shopping. comfortable bed. fireplace suite very nice.

parking lot layout is terrible

another staff member said only by the glass; one staff member said guests were able to use coin laundry at

the breakfast the eggs wasn't very good but i really have nothing to complain about

wallbox ev charging stations!

liked the location, the price, the free wifi, the parking, the ease of checkin, the rooms, and the newness of

breakfast available for purchase and nice bar for evening night cap

very clean quiet breakfast and a bar.

price for hotel room with full kitchen, pool, gym, and breakfast

very frustrated since we have little kids who wanted to swim

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities (gym and pool)

from the snow storm there was horrible room service, no towels , no plates or anything for food i ordered bathroom

also, lady that checked us in could have pointed out we would be next to the pool

restaurant and bar closes too early.

large rooms clean pool area great staff

my kids loved the pool and they room

they also have a guest laundry where i could wash my clothes

highly recommend, kids loved making waffles and fitness center is good

breakfast was delicious, just make sure you arrive early to get a seat

fantastic outdoor space, fantastic fitness amenities and fabulous pool

parking was free however it was definitely a parked lot as it is joined to another hotel and trying

the facilities like laundry, gym were good

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

24 hour fitness room and laundry room are close to each other

the laundry room was very high

the laundry room was easy to use with the app instead of coins

my partner and i seen multiple workers attending the front desk and folding laundry when it wasn t busy

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

that is really dangerous when you have kids and could risk them putting it in their mouth

we had a car & would have paid less driving to the theater & parking than we paid to use the metra

pool was a disappointment for my kids who were looking forward to swimming on vacation

laundry on site was very convenient

were comfy, plenty of pillows and the parking lot wasn't full of pot holes

served breakfast

hall, walk down to lobby for towels,tiolet paper cups,coffee,elevator dirty,guests hanging out in parking lot

, the pool was open with 1 hours block reservation spots

the bowling alley and pool building had no ac and the bar in the bowling alley was very limited and outdated

the swimming pool and the bowling

kids were happy, many different things to do in one place

breakfast was the best

my kids loved the pool and we took them to the on site bowling alley one night which was fun

breakfast was solid, self service laundry.

the only ice machine was located on a lower floor in a laundry room

clean rooms, convenient laundry facility, nice friendly staff.

not realize was pet-friendly

the kitchen area was well equipped

like a musty smell, they put me next to the laundry room where there was noise all the time

the pool area was very cold. it cut our pool time drastically.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

has laundry

hotel was behind on laundry and there were no bottom sheet on bed and missing wash cloths

it does not have an exercise/weight room and laundry is very costly.

breakfast is nothing, laundry expensive, no assistance with room, room not that clean, dirty towels given when

breakfast is terrible, no dishes, expensive laundry, expensive stay

didn't notice a pool, but there were laundry facilities

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

had a problem connecting to wifi, i had to use my hotspot, as tech support was to cumbersome and lengthy

full kitchen , friendly staff and clean room.

the breakfast could be better than that but with this price i think is fair.

well presented breakfast and the laundry facilities were great

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

parking was difficult.

work out center was empty as well i had the gym to myself

there were two excellent restaurants and a sports bar within walking distance was also a bonus

laundry service

having access to laundry is good too

room spacious room good breakfast laundry area clean and all machines working friendly

laundry was cheapest i have ever seen

there is coin laundry on site

location, breakfast

breakfast

room aren t clean and parking lots people smoke marijuana

plenty of parking my only issue was taking out for incidentals was quite high 201$ to be exact

smelled like cigarettes in hall, dirty carpet

they refused to give me another room, even though the parking lot was almost empty

some kind of breakfast could have been provided. also, the towels were not very high quality.

the parking lot needs redone

only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of

i was disappointed with the laundry facilities. the washing machine and dryer were old .

ac worked really well, they had a little store and laundry microwave fridge, quiet, nice area, and the hallway

there was a weird man that was outside smoking a cigarette and kept walking around us when we got out of the

spotty wifi

reasonable, warm, friendly staff, free good breakfast, firm mattress and lots of extra good

we also appreciate having the laundry facilities

also, we wanted to use the on-site laundry, but the washer was not working

pool was nice

great breakfast! nice pool and great location

hotel clean & pleasant. nice restaurants nearby. nice fitness room & free parking!

couldn't give me quarters for laundry when had washer/dryers also had a pool was closed and booked because of

so we just went down for breakfast and followed the crowd and due to a remodel they had it in the bar so still

cleanliness friendly staff onsite dining and room service

the property was nice. lots of parking accessible from the highway and well manicured.

breakfast buffet was perfect with excellent weekend hrs

also, if gm knows saturday and sunday are the high volume capacity days of the week, perhaps do parking lot

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

the laundry facility was $3

easy check in. laundry on site.

pool was empty, gym was closed and use as break room for the staff. staff was nowhere helpful.

not get a one bed room that was non smoking

did not use pool, but it was heated and looked very clean

decor very nice, clean, quiet, location and parking good

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

room was closest to the parking lot

wifi signal was a bit weak almost every, had to contact tech support to get my laptop connected

the door card kept demagnetizing. the breakfast options were poor.

the breakfast

not enough breakfast options

loved how roomy the hotel room was with the two bedrooms and having a kitchen was a big plus it was affordable

i arrived, there were people standing all around in the parking lot smoking

they had to go to the laundry to obtain supposedly clean pillowcases

we have kids and grandkids in elgin and this is the perfect location for us to stay

afternoon we arrived, nearly the entire parking lot was blocked off because of repainting parking lines

staff early check in hassle free

street parking accommodates truck and trailer

was a bit sad that room service wasn't available but the food itself was great down at the bar.

clean room, free wifi, fridge in room.

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

hospitality was amazing - they provided us with free champagne and drink tickets for the bar when we informed

t work, breakfast was gross, ran out of breakfast before 9, toilet was clogged , no bags for laundry

was bad rail to low not enough towels no laundry bag looked clean but didn t feel clean front desk average

also had 1 laundry machine and 1 dryer you could use for $2 a wash or dryer load

the hot tub, pool and how the hotel is conveniently located next to everything

the kids loved the pool, fountain, fish tank, and

traveled for a three weeks and before booking of hotels we checked if there is a laundry room - it was very

plenty of parking. very clean property. landscape is very nice.

hot breakfast and pool access area

spa room and they didn't have one, had to settle for lower room type that wasn't much cheaper than

girls ( granddaughters 21 and 11) are fish so first thing is the pool

specific request for a quiet room, the front desk sadistically assigned us the room next to the laundry downstairs

dirty laundry room with clothes scattered all over

a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room

breakfast hours

the gym and pool are useless and just there as an idea to lure people in

great location, friendly staff, great breakfast .

my kids enjoyed the pool and having kitchen in the room

my kids enjoyed the pool and having kitchen in the room

pool clean

my kids enjoyed the pool and having kitchen in the room

good position, good prices, comfortable room and very good breakfast!

the location was great! the breakfast was good, my kids loved it.

i complained and was told to wait 2+ days because a manager was unavailable kitchenette wasn't properly stocked

i used the pool, i was hoping for a sauna...

the swimming pool water it's cold!!

both of my little kids slept amazing here

the indoor pool and hot tub were clean and warm

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

the kids loved the pool and hot tub

i say the bartender sets us but did not get to us for order until 10:07 at that time which the kitchen was then

my room smelled like wet laundry

to pick up my laundry room whilst large was a little tired room key stopped working twice during

wifi in room was really poor, cannot connect at all.

wifi was horrible

the pool was very cold

the laundry facility and the non working hot tub

breakfast, very nice managers complimentary drinks and snacks

the carpet was fraying, and there was a noticeable red stain near the kitchenette area

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

was nice clean the staff was very helpful the food was great the open bar was even

no microwave in the room. no laundry facility .

the $75 pet charge is highest than we pay at other, comparable hotels, such as holiday inn.

i wish gym opens earlier

my grand kids loved the pool

so called bar type of setting could use a major upgrade

room needs to be cleaner, some fly bugs in bathroom, needs pest control, laundry making too much noise

there is no guest laundry

under construction, no breakfast pool or laundry facilities

view every morning i need to see that dirty view, and biggest draw back hotel doesn't have a laundry

the room was also near the laundry with very high humidity

also no laundry room at hotel made some problems for my family to stay long period at hotel, n ed to instal

swimming pool water is warm in winter and also interior air conditioner always heating

breakfast was amazing.

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

splitting the room was not great, a big room should expect more people (especially families with kids) and it

guest laundry did not work

laundry not working and i really needed it

laundry room on premises

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines

big lot. comfortable rooms. fridge & microwave. laundry.

the parking lot is not in great condition.

breakfast better than other hi express stayed at

location abandoned buildings and weird people hanging in the parking lot rooms were dirty and had hair on the

accepted pets.

i could get ride to the o'hare and you had a restaurant next door for a breakfast meeting.

walls thin heard kids in hall...very noisy also the lack of selection in the snack room

hotel has a bar and fire-pits, lap pool and everything is spotless

location, private parking, exterior, interior.

it wasn t a problem for me but if someone had kids or dogs with them they wouldn t want the wiring exposed

just the parking spots are to tight

the wifi was very weak.

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

no breakfast, and the customer service isn t that great

it was good just a lot of kids in the pool when we first went

the wifi didn t work

maybe a laundry soap vending,but otherwise my staycation was great

laundry on site was useful

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

wifi was sporadic and there is only one washer and one dryer for three floors and they shut the

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the

quiet european flair in with an excellent breakfast

continental breakfast could be better.

nice continental breakfast

service and dinning room breakfast were both terrific

breakfast

my room was by the laundry room and i could hear it all evening.

relaxing, peaceful, has swimming pool and fitness center

everything except no hot tub but there is a pool.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the

pool key. keep them is 30$ additional no one said anything

guest laundry room

did expect more for breakfast

the wifi was almost useless the ari-conditioner rattled

love the breakfast. always clean breakfast area. attendant is always on point. great job.

the breakfast was good

staff offered to give me quarters at the front desk for my laundry

the manager, was extremely awesome to accommodate us like he did (at the pool)

pool available, room service did not change or clean both my rooms, the ice machine on the first floor was broken

parking lot is not suitable for trucks

fun in indoor pool, wonderful staff, great christmas decorations.

everyone is kind of. laundry mechanics terrible smell like peeps.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and

they had laundry.

little store, free laundry, kitchenettes

free laundry, convenience store, nice size rooms

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

amenities free laundry

complimentary laundry

wide parking slots were very convenient for our van

free wifi and newspapers.

bar and restaurant were not open

had to pay for high speed internet(logging onto wifi) which was so slow i couldn t even use it

room was clean, beds were comfortable and the pool was nice and large

amenities (laundry), needs to be more welcoming

wifi was bad, internet signal was bad. not much on tv.

wifi connection kept dropping.

wifi advertised, but is slow and inconsistent

we were allowed to have our family pet

cookies on my pants and i had not got my luggage yet from my air flight and i asked if they had a laundry room

parking full with cars with out handicap tags, parking on saturday was crazy

t really think of anything i disliked, breakfast was great, bar keep was great, amenities were great,etc

only microwave available is at their snack bar area, near the pool

great location, close to o'hare, expressways & restaurants. great bar on premises.

very outdated, ac not able to reduce humidity, bad wifi, work area extremely noisy

plenty of free parking

pool, starbucks in hotel, easy parking, friendly staff

swimming pool, balcony

the pool was super warm and clean!

i tried using room service but no one at the restaurant answered

were not notified of this) and sometimes they wouldn't

i also liked that parking was free

i have 2 kids with me, so total 4

the pool was not open to enjoy and neither were the computers.

not a lot of parking

shower, no room service for 4 days.

has a pool and does breakfast

the pool is a plus as well

the pool was down & no hot tub

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

breakfast was great since we had items we could also take and go

the staff for the kitchen was just arriving when i was leaving

parking lot was poorly plowed tons of snow not fresh snow either

free hot breakfast

gym by the pool was nice

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

the beds were very comfortable, the room was big, the gym was good.

great deal on long term parking as well

limited parking

items in the bathroom, very dirty laundry room, common areas never cleaned, we saw something in the elevator,

the room they gave us was across the laundry room and getting super loud at 6am

stayed for 2 nights but there was no trash bags or laundry bags available for me to throw my trash which lead

the cleanliness of the bathroom, the proximity with the laundry made the room very noisy.

we were near the laundry room which we had to close the door since it was so dirty

the worst wifi connection of all holiday inn. i had to input pass in every thirty min

i couldn't connect hotel's wifi.

best breakfast buffet. great location. clean.

the breakfast was delicious

shower is amazing, delicious breakfast and got a early check in!

the laundry machine didn't function very well.

one staff even did his own laundry while cooking himself a meal in the room by the front desk

have one machine laundry and one drier for all the property, breakfast was only pancakes, bread and coffee, (

ample free parking, close to airport, large rooms

wifi did not work

asked them to do it, then when i went for clean towels they gave me only 2 cause they said laundry wasn't done

belongings and our personal bedding and pillows in thick garbage bags and went directly to the laundry mat to

hotel is situated about 20 minutes drive from chicago downtown and has free parking

more food options for breakfast.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

great bed! blue heron bar attached was fun and had good food.

pool ,room ,fitness center, house keeping, service desk, and the bar .

pool was nice too

pool and room

were in suite 221 returning for second day to find no room service

kept us on the first floor because of our pet while we have seen guests with pets staying on second floor

the rooms ,laundry room ,not cleaned properly even when we reached the garbage wasnt cleaned ,fries behind the

paid for the wifi upgrade for it to still barely work

parking lot was difficult to get into.

need more kitchen dishes utensils. very limited

.pet fee