in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

i found bed bugs and room service didn t clean up

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

wifi not strong in rooms.

room service was only 4 charge

staff and room service staff are fantastic, but sometimes it took a few tries to get through on the phone

they didn t have room service , also the quality of the breakfast.

had everything we needed, ordered room service, arrived quickly and was tasty

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

weekend breakfast doesn t start until 8am, nor does room service.

should extend room service menu to bar

room service i ordered was excellent, delivered beautifully and quickly

room service was good and very happy with the fee for a late check out

everything was so perfect the room service, the prices

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

that the room service menu was not more extensive and didn t have healthy options for

the room service, shower, bed, breakfast

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

bar and room service closes early

free room service and the food was outstanding

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

room service was excellent and so was the pizza we ordered

parking.

parking wasn t great but a small price to pay for such a lovely place

nice that there s a bar too and noticed there was room service for breakfast in bed

a where i'm from) which was nice and very enjoyable

food, cozy, service. nice room. decent size. room service option. online ordering.

room service great

and the option of room breakfast room service

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

location and secure parking

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

great location with parking

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

the quality of room service was prompt

listing on menu for room service could be better

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit longer

30pm so had to have room service

room service very expensive

everything you need for your comfort was provided, coffee machine, snacks and mini bar

good location with on site free parking.

parking ideal and super room

staff were very friendly and helpful and they saved me a free parking spot

didn't take anything, honestly :)

and my complaint from last time ref poor room service sandwiches had been acted upon

the reception and room service staff were very friendly and helpful

the room service information via the smart tv remote was too complex to use

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

6 tray service was not mentioned on the room service menu

it s not she said there is room service

facing river, facing town and there is room service

room was on the ground floor it was warm and clean and we had daily room service

staff friendly,no room service menu in the room

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

ney, cheese, full fat yogort) no mini bar in the room or room service, i had to order from uber croceries at

no room service, no water in the room, no herbal tea at the bar, not robe in the bathroom, no extra

items to the bf menu would be great

no room service even though their is a restaurant down stairs

clean friendly good breakfast room service

also the phone didn't work for room service

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

we ordered room service

we arrived in the evening, so choice of any room service was limited, apart from meals from main menu, needs a bit more choice

the room service could have been better

room service order was forgotten and was then very late, but not a major problem.

we had room service for lunch which was very good as was the breakfast

just a tablet with a qr code - no instructions on how to use it to contact the front desk or room service

we didn't mind having to have room service but it was the smallest bowl of soup we've ever seen

there was no qr code in the room to use the room service app

i got room service which was pretty good

one down side was that there was no room service available when we arrived at midnight even though it said it was available 24/7

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

bed was comfortable and room service was very nice.

room service meal was a good sized serving and good quality. excellent vfm.

the room service food was amazing but very expensive

comfortable room, fluffy towels, fluffy pillows, great room service

i also ordered room service one night for dinner and it, too, was very good arriving faster than the time estimate

really great other than the add-on of 5 pounds to my room service meal for something they called tray

couldn t get a hold of room service or the front desk for a really long time

was great getting room service too and the food was

the phone in our room didn't seem to work and ordering room service was an ordeal, especially considering our wifi issues, as it has to be done through a

room service was convenient

with covid-19 restrictions, there was no room service and so i had to empty my own trash bins and ask for fresh towels

thing , i think the room service menu could have offered more in the way of some fruit and yoghurt besides all the

room service but charged for bringing food to the room there was only indian food and everything i

had lunch, breakfast and room service dinner during our stay

room service chips great but bread was far from fresh so sandwich poor and not eaten

room service very poor hag to keep phoning reception for items not made up at cleaning stage

icken and wild mushroom pasta), better than expected

room service is very good and efficient

arrived too late for dinner

everything especially the pizza in room service

after calling to order room service for breakfast, i could not get a hold of the restaurant staff for 45 minutes

clean comfortable rooms, room service, convenient location

the bathroom and bed were fantastic, room service was great and affordable and the staff at check in (abigail especially) were very (-)when i needed a hair dryer, room service did not answer. (*) breakfast offered great options and the restaurant & room service was delicious (+) tv, beverages, iron and ironing board, fridge, safe and room service was available (-)thought 5 for room service was expensive on top of the price of the meal made a sandwich and fries 16 (+)available at 11am on day of check in, which was a nice surprise room service for the evening meal, was very quick and of a high standard all staff v polite & (*)same quietness in this room as i had in previous room food is exceptionally hot i have never had room service food delivered so quickly and piping hot my curry was outstanding and my fish and (-)the room service brought semi-cooked pizza and charged extra 5 euros for delivery :) (+)dinner via room service (+) our only disappointment was the quality of the food from room service but we should have made more effort to get a proper meal (+)though covid restrictions are in force; helpful reception staff ,clean tidy room , good choice of room service and tasty meal ,good value for

to heathrow terminal 4 long stay car park and terminal is great and my kids were give complimentary goodies upon arrival

- hatton cross underground 4 mins walk- excellent value for money, friendly staff , good bar and restaurant and excellent cleaning regime

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

kids friendly location

was smooth and friendly, and the room service was excellent throughout our stay

fantastic room service dinner and lovely room

that room service is limited choice

room service was very expensive.

the room service we ordered was delicious

but i called room service and they brought everything we needed straight away

there was room service available and staff were all very nice

i had room service both evenings and the service was prompt, friendly and the food excellent

room service was free of charge and food exceptionally great

to order room service but there was no phone in the room

no room service request card in room

short staffed no instructions in room for heating/air conditioning, sky tv, about the hotel, room service

menu for room service, which was a shame

tried to order room service but no one answered phone

the food is amazing, and full restaurant menu is available as part of room service which is great

room service was very good, although could have used greater selection

od tables), room service food,

appreciated the room service and the parking

no room service

room service wasnt available after phoning in advance and told thst it was available all night

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

room service was also far better than expected

we spent an hour in the spa and had room service dinner

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service and fish and chips ever

food and room service were way overpriced, considering you can just walk 3 minutes, indoors, to terminal 5

no room service even covid almost end and they could do that in a safe manner

room service at all-including housekeeping and no information about this

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

close to chessington zoo room service was brilliant

not a room service for snacks especially late night

we had room service for breakfast and a lovely selection of hot and cold foods

were room service items left outside our room, from the previous occupants, during our stay

i ordered a meal for my daughter on room service which i paid for at the bar

the bed was very comfy , the room service was good and staff very helpful .

criticism - could not get through to room service

helpful staff smelled amazing ideal location room service fantastic meals were fab amazing

room service slightly pricey

room with view of runway had room service lovely meal as was to tired to go to the restaurant staff at reception were wonderful

tried to get room service during the night and was very limited selection and also found there was a language

great room service and reception staff were very efficient

check-in was a breeze, room service is excellent

called twice on the phone for room service to order food and nobody answered.

breakfast was great and room service

room service menu was great, however a variety should be considered.

room service was expensive and not good quality

room service was excellent, manager at the breakfast restaurant was excellent, concierge staff were

i incurred am additional fee from the hotel room service for eating utensils

had room service also which was quick and nice

5 charge for room service

room service was excellent

staff were fantastic. room was lovely, room service was great.

lack of choice on room service after 10pm

om service) but we were not offered the service right away instead i needed to call and they took

to departures great amenities quite clean very welcoming staff both at front desk and in room service

super late at night and i asked about ordering food

i would recommend them including cash services and also having extra room services.

room service every day

room service is good. receptionist always smile on face.

location, room service

room service isn t available and there is no phone in the room

room service was good and the

this was particularly inconvenient when ordering room service

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

love the room and room service food. and the breakfast was fantastic.

superb quality, staff very helpful, speedy room service and sauna/ jacuzzi area included

slow dining room service. once it came the food was great.

iron, ironing board, kettle and coffees, water etc, 24 hour room service

room service is delicious, and you re even given a complimentary bottle of water

there was room service and the food was pretty good

oom service) and room cleaners all are very helpful

restaurant closing at 9:00 pm and no room service

meals/ room service was tasty but quite expensive

no kitchen or room service

room service is available

couldn t get room service, everything was done via the app and we couldn t get a drink of tap water and the

excellent breakfast and a good room service menu

unfortunately room service is limited to pepperoni pizza, tuna sandwich and cheese cake plus 6 per plate

would answer call for room service, we had to go down the the bar in pjs to then pay 6 extra for it to be sent to our

had work to do in my room so ordered room service which was delicious

all good, from check in, room service and the ease

great food, particularly the room service dinner we had and the buffet breakfast

room service was worth ordering after long travel even for an additional 5, a beautiful

room service was fantastic and quick

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a hotel located at an international airport was disappointing

roomy, modern, clean . good room service fishnchips beer. friendly

very nice room. comfortable and loved that it had room service. very nice for the price.

the room service wasn t available as it usually is which was disappointing

got an evening meal from room service but had to go to the lobby to pick up and consume in our room, same with breakfast

and room service were superb, clean and large and extremely comfortable

that we couldn t get room service other than pizza

only thing was the price of the food in the restuarant and room service was high - good food but still

great decoration + quick room service

lots of halls full of sheets and uncollected room service dishes.

room service was a little expensive but to be expected.

limited room service options queue for checking in

room service took 2 sets of towels away each day but only replaced one

clean and room service was good

there was a delay in answering room service but food arrived in no time

very attentive staff, quick room service amazing facilities

modern and clean room. great room service.

delicious room service meals

over the room service

room service was slow but the hotel was very busy due to rugby

same as room service

matress too hard room service didn't clean the room properly

had to go downstairs to order room service.

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

- excellent room service if you prefer to stay in

i enjoyed room service, food very tasty and fresh

room service is great

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

he politely and diligently responded to my requests for room service

was very bad to much money for the room and not really friendly as i never got proper room service the worse hotel i have ever stayed at in my life and i like to go to hotels for short

neat and clean. good room service. close to public transport

the room service was brilliant and the staff was easy to get along with

had room service and the meal was delicious

clean space pod system to lhr early breakfast room service

very easy to get to and from the airport in the early hours of the morning room service had lots of

cosy hotel yes it is old but the room was immaculate clean , food room service excellent and staff great, i would for sure return

catering was closed but room service was still available until late, and what excellent food and beverage quality too

great room service and housekeeping

) and to order room service you have to go to reception to pay

was no room service

the restaurant: the menu was adequate for room service, but not for a proper table service at the restaurant

there is room service available until late

no room service

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

poor wifi caused me serious problems.

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

the staff were incredibly accommodating from an early check in through to the evening close down

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

watching the river with a bottle of red and lovely bar snacks

we were allowed an early check in and we had to be somewhere in the early evening

great room service

great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.

to call room service for over half an hour, no answer

we travelled with our pet and they were fantastic we ordered room service too ot was fab

the room service menu could have a could have simple meals such as pizza, burgers & dessert.

i had room service on my second night, a club sandwich and fries

room service is really handy with 3

very clean and comfortable room. wonderful room service and right in the heart of woking

room service was prompt, late stay was on the house which was amazing service

on my second night i had room service and the food was hot on arrival and very tasty