delicious room service meals

room service was slow but the hotel was very busy due to rugby

who are always chatty and smiling, to staying in a comfortable and spotless room, ordering easy room service and checking out, it s all fab

the following evening we wanted room service because the bar was absolutely heaving after the game

over the room service

no room service - safe, television did not work

room service was poor - no one collected my card so i had to phone for it - no pastries, no spoon

no room service request card in room

tried to order room service but no one answered phone

menu for room service, which was a shame

great location. comfortable bar and dining area.

i stayed with mu kids during our christmas holidays and we all feel very much at home

comfortable very nice staff good breakfast river view easy parking

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

nice quiet location and perfect if you need parking. very friendly staff.

couldn t order any room service after 9pm

no room service available after 9pm despite documentation stating room service was 24 hours

night very long wait for room service

room service experience not good after arriving late settled into my room and wouldn t take my

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

junior suite with room service supper was perfect for relaxing given the limitations on going outside

denise at reception, tyler in the restaurant & louis on room service are always a joy

the room service breakfast option

location was fab, rooms clean and comfy and had lovely room service

room service-- far to long a wait

no room service

room service was very good, although could have used greater selection

room service wasnt available after phoning in advance and told thst it was available all night

room service, wish i knew before it was too late as i like to have a snack to the room.

comfy beds, great leisure facilities, fab location ,super atmosphere, table tennis

not a lot of hotels in the area serve food, let alone offer the full menu as room service

room service food was first class

decent room service menu with quick delivery

the room service food was delicious

delicious room service food

was no information provided in my room about services provided ie room service, number for reception, when and where breakfast was served, when check out was, tv

was fine, but as it was room service that we had, it would have been better to have had the full english brought with a lid

i called for room service they charged 2,50 even for ice

was great getting room service too and the food was

to have to load an app to order from room service

there is room service available until late

and room service is perfect

room and room service was up to par

i think it was fine. any thing that was uncomfortable was rectified by room service.

great room service and housekeeping

limited selection of room service food

all staff members greet you politely with a smile and room service is at your door within minutes of you hanging up the phone

the room and the room service

bathroom shower did not drain properly and room service app didn t work

room wasn't until 4 30pm , pillows , room service took over 1 hour

the room service was brilliant and the staff was easy to get along with

was very bad to much money for the room and not really friendly as i never got proper room service the worse hotel i have ever stayed at in my life and i like to go to hotels for short

neat and clean. good room service. close to public transport

he politely and diligently responded to my requests for room service

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

not to like, staff went the extra mile for us, made us feel like queen and king with room service, fantastic place, even accommodated is after a booking mix up

the food was good which we had lazy room service,which was

breakfast was particularly good as was the food available on the room service menu

room service, car parking, terrace, soundproofing.

room service very poor

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

beautiful room and hotel! great breakfast and great bar too.

watching the river with a bottle of red and lovely bar snacks

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the staff were incredibly accommodating from an early check in through to the evening close down

breakfast was delicious

the staff were ever so friendly and the room was excellent. plenty of parking as well

bar and restaurant had a great atmosphere and very comfortable

the early check in time was much appreciated

quiet and comfortable. staff helpful and breakfast excellent

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

excellent every day room service, with replenishment of toiletries and bottles of water

huge bed, good room service

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service which

room service was excellent and not pricey at all

check-in was a breeze, room service is excellent

breakfast was great and room service

room service menu was great, however a variety should be considered.

terrible late night room service

checked in late at night but still able to order room service

e room guide only gives an internal number to

it wasn t something they really had on their room service menu but they made sure i got them anyway

room service was free of charge and food exceptionally great

to order room service but there was no phone in the room

i had room service both evenings and the service was prompt, friendly and the food excellent

requested room service for dinner

would like room service for the price too

ice), and through to a voicemail, so i

room service was prompt but my poached eggs were like bullets and i didn't have time to send them

only thing was room service qr code didn't work but not a problem

the food at the restaurant was excellent quality and reasonably priced and room service is available

breakfast was excellent, my wife had room service and no tray charge!

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

no extra costs for room service, but staff tried to charge us twice for the food delivered

wifi in the room was a bit hit and miss, ok downstairs

fault anything apart from the price of room service for the food on offer

no 24 hour room service

- room service took too long at night though - 30 minutes for a sandwich at midnight

room service was prompt and polite

everything was good! great breakfast, room service, kind staff!

excellent room service and food was delicious

we ordered room service

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

also the phone didn't work for room service

i was advised of a tray charge of 4 which seemed excessive for room service

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

there is daily room service and a good wifi

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels on the

no laundry facilities or laundromat close by

they now have a small indian restaurant and bar attached

great friendly staff, room service was excellent

location and room service

room service was poor

spacious rooms, clean and room service provided

when i called reception for room service, no one picked up or called back on two occasions.

no room service even covid almost end and they could do that in a safe manner

not a room service for snacks especially late night

room service at all-including housekeeping and no information about this

no room service, no house keeping

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

had lunch, breakfast and room service dinner during our stay

we had to get room service at 10 pm

no service charge for room service.

he lecture we went to lasted longer than expected and we hadn't eaten )as

breakfast was included in the price and was able to have this as room service at no extra cost

the bathroom and bed were fantastic, room service was great and affordable and the staff at check in (abigail especially) were very (-)when i needed a hair dryer, room service did not answer. (*) breakfast offered great options and the restaurant & room service was delicious (+) tv, beverages, iron and ironing board, fridge, safe and room service was available (-)thought 5 for room service was expensive on top of the price of the meal made a sandwich and fries 16 (+)available at 11am on day of check in, which was a nice surprise room service for the evening meal, was very quick and of a high standard all staff v polite & (*)same quietness in this room as i had in previous room food is exceptionally hot i have never had room service food delivered so quickly and piping hot my curry was outstanding and my fish and (-)the room service brought semi-cooked pizza and charged extra 5 euros for delivery :) (+)dinner via room service (+) our only disappointment was the quality of the food from room service but we should have made more effort to get a proper meal (+)though covid restrictions are in force; helpful reception staff ,clean tidy room , good choice of room service and tasty meal ,good value for

used their gym and washing facilities during our stay

everything was great. free breakfast for kids is wonderful.

gym or swimming pool

the gym was good for an airport hotel!!!

shroom risotto) and it was close to inedible- perhaps this was somehow

m) and the kitchen had closed so i couldn't get food via room service

arrived too late for dinner

the only thing i'd say is, i wish there were more food options on the menu and longer hours for room service

room service stops too early

rudimentary and expensive room service

the room service was nice and quick and the whole check in and out was smooth

yes, room floor was not vaccumed everyday the room service was completed.

very limited room service

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

to find, decent car park, secure rooms, good room service, comfortable room, espresso machine and fresh real milk

room, bed, room service dinner and free room service cooked breakfast were all of excellent quality and

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

15pm & told the bar was closed even though we were residents and there was no room service

room service brilliant

the rooms were clean, and room service was provided every day

everyday room service

the upgrade to the studio apartment and the early check in that we were granted.

having a orgy n the noise went on till 3 in the morning no hotel staff did noting there was kids in the same floor at the time n i find this realy bad in the hotel part you could hear the

no chance of late check out

also, room service in the evening was excellent ( (-)a bit of confusion with room service and additional charges. (+) room service very fast and also friendly staffs that brought the food to my room (-)room service was a little slow, but it was delicious, so we didn't mind. (-)room service pizza was not good. (+) the room was pristine and room service was efficient (-) 5 charge for room service is unnecessary (+) room service was very good, and i will definitely book again (+)was good, clean and comfortable but unfortunately the tv didn't work which was the way to order room service, they gave us a complimentary breakfast to make up for that (+) from presentation of the room service to simplicity of parking our car

safety concern for kids

stayed for ed sheeran concert beautiful hotel nice bar area and lovely friendly staff

good wifi

wifi connection needs to be implemented.

but morning reception staff and room service staff excellent , they changed our room for a better room due to lift problems ,

room service rarely came to our room

room service serviced our rooms beautiful

there was no room service, or anywhere to buy drinks or snacks

there was no kitchen in the building, so no breakfast or room service available

no room service for food after 10pm but fully understand there are national staffing issues.

ordered room service and it was lovely

room service for food

huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service

were told room service was 24hrs and checked with the duty manager

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

free room service and the food was outstanding

room service was excellent and so was the pizza we ordered

parking was a bit difficult as i had to park a couple of streets away.

staff, free wifi and great breakfast options

there was no door hanger to indicate for do not disturb or need room service

room service ok

room service were non existent in terms of cleaning

a little higher room service quality

i asked for room service on my second night but it wasn t done

room service meal was cold and tasteless.

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

bed was comfortable and room service was very nice.

front of house staff as well as room service

the room service menu after 11pm was very limited but otherwise you couldn't fault them at all

no room service

the restaurant and bar were closed for food and drink but room service was provided

room service is good. receptionist always smile on face.

room service every day

not 24 room service